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Centering on Mentoring



A Training Program For
 Mentors And Mentees
Mentorship
 A mentor is an individual with expertise
 who can help develop the career of a
 mentee. The mentor guides, trains, advises,
 and promotes the career development of
the
 mentee.
 Two types of mentoring functions:
   Career
   Psychosocial
Mentoring Functions
Career Functions: Help the mentee learn
the ropes and prepare for career
advancement.
   Coaching
   Challenging assignments
   Exposure and visibility
   Protection
Mentoring Functions
Psychosocial Functions: Help the mentee
develop a sense of competence and clarity
of identity.
   Role-Modeling
   Acceptance and confirmation
   Counseling
   Friendship
Stages of Mentoring
Initiation Stage
Cultivation Stage
Separation Stage
Redefinition Stage

   Not all stages are beneficial to the mentor or to
    the mentee.
Advantages of Mentoring
Advantages for the mentee:
   Career advancement
   Salary
   Organizational/professional identification
Advantages for the mentor:
   Career enhancement
   “Passing the torch to a new generation”
   Learning from mentee – new technologies, new
    developments, important features of next
    generation
Disadvantages of Mentoring
Disadvantages for the mentee:
   Overdependence on the mentor
   Micro-management from the mentor
   Negative halo from mentor who fails
Disadvantages for the mentor:
   Mentee dependence on mentor
   Time, energy commitment to mentee
   Negative halo from mentee who fails
Problems With Cross-
         Gender Mentoring
Most common form of business mentoring:
male mentor and male mentee.
Other forms:
   Male mentor and female mentee (most
    common)
   Female mentor and male mentee
   Female mentor and female mentee (rare)
Advice for Same-Gender
and Cross-Gender Mentoring
Keep relationship professional
Be sensitive to other people’s reactions and
potential rumors
Avoid perception of personal relationship
   Meet in public venues
   Transparency of relationship
Mentoring
Dysfunctional mentoring: When the
relationship does not work for one or
more parties.
   Linda Tripp/Monica Lewinsky
   Problems develop when:
      Interests of the parties change
      Differences in judgment between parties
      Intrusion/over-involvement in another’s personal
       problems
      Triangulation problem with others
       (mentor/mentee/supervisor)
      Destructive tone of relationship (e.g., envy/jealousy;
       dependency/suffocation; support/exploitation)
Four Potential Dysfunctions
               in Mentoring Relationships
                         Psychosocial        Career-related

       Bad intent        Negative           Sabotage
       toward other      Relations          (revenge, silent
                         (bullies, enemies) treatment, career
                                            damage)
       Good intent       Difficulty          Spoiling
       toward other      (conflict, binds)   (betrayal, regret,
                                             mentor off fast
                                             track)

Scandura, T. A. (1998)
Formal Mentoring Programs
Program length is specified (12 months)
Purpose of program is to help early career
psychologists establish and develop their
careers
Program participation is voluntary
Matching of mentors and mentees uses input
from participants
   Interest areas in psychology
   Demographics
   Experiences
Formal Mentoring Programs
Advocate developmental networks
Monitoring program: Relationships should end as
soon as they become dysfunctional
Evaluation of program
Little research on formal mentoring programs.
Available research supports informal mentoring
as a stronger relationship with better outcomes.
No current research examining quality of formal
mentoring programs and their outcomes.
(Wanberg, Welsh, & Hezlett, 2003)
Developer             Developer              Developer            Demo-                Profess-         Geograph-
  Matrix of Types of                                is org.               is org. peer           is org.              graphic              ional/           ical
  Developers and Development                        superior to           to the                 subordinae           match                Interest         location
  Functions in Organizational                       the mentee            mentee                 to the                                    area             match
  Socialization                                                                                  mentee                                    match



                                                                          -                      -                    0                    +                0
Career-related: Coaching mentee
with strategies for meeting job
expectations
                                                    +
                                                    +
                                                                          -                      -                    0                    +                0
Career-related: Challenging mentee
with stretch assignments/goals


                                                    +                     +                      -                    +                    +                +
Career-related: Enhancing the
mentee’s exposure and visibility

Career-related: Protection of mentee
from potentially negative contacts                  +                     +                      +                    +                    +                +
with other org. members.


                                                    +                     -                      -                    0                    0                0
Career-related: Sponsorship of
mentee’s career development

                                                    +                     +                      -                    +                    +                +
Psychosocial: Role Modeling


                                                    +                     +                      +                    +                    +                +
Psychosocial: Counseling with work
relationships

                                                                                                                                           +
                                                    +                     +                      -                    0                                     0
Psychosocial: Counseling on
developing work/career-related
competencies
Psychosocial: Counseling with work-
family balance                                      0                     0                      0                    +                    0                +
                                                    +                     +                      +                    +                    +                +
Psychosocial: General acceptance
and confirmation
  (Chao, in press)

  “+”= likely function for this type of developer, “0” = possible function for this type of developer, “-” = unlikely function for this type of developer
Advice to Potential Mentees
Get mentors! Internal mentors help with current
organizational issues. External mentors help with
larger career issues and future organizational
moves.
One mentor is unlikely to fulfill all developmental
needs
Be proactive
Adopt a learning orientation
Set SMART developmental goals
   Specific        Relevant
   Measurable      Time-bound
   Attainable
Role of Mentees
Seek counsel and advice, not a supervisor who
directs actions.
Be aware of potential pitfalls: Overbearing
mentor, mentor exploitation of mentee’s
work. Be sensitive to the difference
between asking for help/advice from your
mentor and demanding favors from your
mentor.
Synthesize lessons learned from all
mentors – become your own person.
Recognize dynamics of relationship.
Advice to Potential Mentors
Recognize that mentee may be uncomfortable
asking for help – break ice by sharing some of your
career experiences
Stay in your zone of expertise/experience
Be clear that mentee sets pace of relationship
Advise, do not manage
Extend mentee’s developmental network – suggest
additional mentors to address unique needs
Role of Mentors
Offer advice that helps mentee develop –
role is NOT to make decisions for mentee or
micromanage.
Train to be efficient. Guidance and advice for one
mentee may also be appropriate for another.
Be aware of potential pitfalls: overdependence of
mentee, mentee exploitation of mentor’s influence.
Be sensitive to difference between developing a
mentee and using a mentee.
Be aware of dynamics of relationship: Developmental
needs may change.
Distance Mentoring
How to use e-mail
   Use e-mail to set up meetings (face-to-face or phone),
    clarify plans/goals, pose non-time urgent questions,
    review plans, maintain contact.
   Don’t use e-mail to give critical or complex feedback,
    provide impressions of other’s behavior, provide
    impressions of third parties, exchange sensitive
    information.
Communication Challenges
   Listen for nonverbal cues (e.g., pregnant pauses, voice
    tone, tempo, volume)
   Push for specific information, clarify meanings
   Summarize agreements
After the Program Ends
Many relationships come to a natural end when a
mentee learns enough to be independent from
specific mentors.
New mentoring relationships with others may be
more beneficial than continuing an exhausted
relationship.
Program end may not mean the end of the
relationship – informal mentoring can continue if
both parties agree.
Pilot program will assess how mentoring met needs
of both mentees and mentors.
Mentoring

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Mentoring

  • 1. Centering on Mentoring A Training Program For Mentors And Mentees
  • 2. Mentorship A mentor is an individual with expertise who can help develop the career of a mentee. The mentor guides, trains, advises, and promotes the career development of the mentee. Two types of mentoring functions:  Career  Psychosocial
  • 3. Mentoring Functions Career Functions: Help the mentee learn the ropes and prepare for career advancement.  Coaching  Challenging assignments  Exposure and visibility  Protection
  • 4. Mentoring Functions Psychosocial Functions: Help the mentee develop a sense of competence and clarity of identity.  Role-Modeling  Acceptance and confirmation  Counseling  Friendship
  • 5. Stages of Mentoring Initiation Stage Cultivation Stage Separation Stage Redefinition Stage  Not all stages are beneficial to the mentor or to the mentee.
  • 6. Advantages of Mentoring Advantages for the mentee:  Career advancement  Salary  Organizational/professional identification Advantages for the mentor:  Career enhancement  “Passing the torch to a new generation”  Learning from mentee – new technologies, new developments, important features of next generation
  • 7. Disadvantages of Mentoring Disadvantages for the mentee:  Overdependence on the mentor  Micro-management from the mentor  Negative halo from mentor who fails Disadvantages for the mentor:  Mentee dependence on mentor  Time, energy commitment to mentee  Negative halo from mentee who fails
  • 8. Problems With Cross- Gender Mentoring Most common form of business mentoring: male mentor and male mentee. Other forms:  Male mentor and female mentee (most common)  Female mentor and male mentee  Female mentor and female mentee (rare)
  • 9. Advice for Same-Gender and Cross-Gender Mentoring Keep relationship professional Be sensitive to other people’s reactions and potential rumors Avoid perception of personal relationship  Meet in public venues  Transparency of relationship
  • 10. Mentoring Dysfunctional mentoring: When the relationship does not work for one or more parties.  Linda Tripp/Monica Lewinsky  Problems develop when:  Interests of the parties change  Differences in judgment between parties  Intrusion/over-involvement in another’s personal problems  Triangulation problem with others (mentor/mentee/supervisor)  Destructive tone of relationship (e.g., envy/jealousy; dependency/suffocation; support/exploitation)
  • 11. Four Potential Dysfunctions in Mentoring Relationships Psychosocial Career-related Bad intent Negative Sabotage toward other Relations (revenge, silent (bullies, enemies) treatment, career damage) Good intent Difficulty Spoiling toward other (conflict, binds) (betrayal, regret, mentor off fast track) Scandura, T. A. (1998)
  • 12. Formal Mentoring Programs Program length is specified (12 months) Purpose of program is to help early career psychologists establish and develop their careers Program participation is voluntary Matching of mentors and mentees uses input from participants  Interest areas in psychology  Demographics  Experiences
  • 13. Formal Mentoring Programs Advocate developmental networks Monitoring program: Relationships should end as soon as they become dysfunctional Evaluation of program Little research on formal mentoring programs. Available research supports informal mentoring as a stronger relationship with better outcomes. No current research examining quality of formal mentoring programs and their outcomes. (Wanberg, Welsh, & Hezlett, 2003)
  • 14. Developer Developer Developer Demo- Profess- Geograph- Matrix of Types of is org. is org. peer is org. graphic ional/ ical Developers and Development superior to to the subordinae match Interest location Functions in Organizational the mentee mentee to the area match Socialization mentee match - - 0 + 0 Career-related: Coaching mentee with strategies for meeting job expectations + + - - 0 + 0 Career-related: Challenging mentee with stretch assignments/goals + + - + + + Career-related: Enhancing the mentee’s exposure and visibility Career-related: Protection of mentee from potentially negative contacts + + + + + + with other org. members. + - - 0 0 0 Career-related: Sponsorship of mentee’s career development + + - + + + Psychosocial: Role Modeling + + + + + + Psychosocial: Counseling with work relationships + + + - 0 0 Psychosocial: Counseling on developing work/career-related competencies Psychosocial: Counseling with work- family balance 0 0 0 + 0 + + + + + + + Psychosocial: General acceptance and confirmation (Chao, in press) “+”= likely function for this type of developer, “0” = possible function for this type of developer, “-” = unlikely function for this type of developer
  • 15. Advice to Potential Mentees Get mentors! Internal mentors help with current organizational issues. External mentors help with larger career issues and future organizational moves. One mentor is unlikely to fulfill all developmental needs Be proactive Adopt a learning orientation Set SMART developmental goals  Specific Relevant  Measurable Time-bound  Attainable
  • 16. Role of Mentees Seek counsel and advice, not a supervisor who directs actions. Be aware of potential pitfalls: Overbearing mentor, mentor exploitation of mentee’s work. Be sensitive to the difference between asking for help/advice from your mentor and demanding favors from your mentor. Synthesize lessons learned from all mentors – become your own person. Recognize dynamics of relationship.
  • 17. Advice to Potential Mentors Recognize that mentee may be uncomfortable asking for help – break ice by sharing some of your career experiences Stay in your zone of expertise/experience Be clear that mentee sets pace of relationship Advise, do not manage Extend mentee’s developmental network – suggest additional mentors to address unique needs
  • 18. Role of Mentors Offer advice that helps mentee develop – role is NOT to make decisions for mentee or micromanage. Train to be efficient. Guidance and advice for one mentee may also be appropriate for another. Be aware of potential pitfalls: overdependence of mentee, mentee exploitation of mentor’s influence. Be sensitive to difference between developing a mentee and using a mentee. Be aware of dynamics of relationship: Developmental needs may change.
  • 19. Distance Mentoring How to use e-mail  Use e-mail to set up meetings (face-to-face or phone), clarify plans/goals, pose non-time urgent questions, review plans, maintain contact.  Don’t use e-mail to give critical or complex feedback, provide impressions of other’s behavior, provide impressions of third parties, exchange sensitive information. Communication Challenges  Listen for nonverbal cues (e.g., pregnant pauses, voice tone, tempo, volume)  Push for specific information, clarify meanings  Summarize agreements
  • 20. After the Program Ends Many relationships come to a natural end when a mentee learns enough to be independent from specific mentors. New mentoring relationships with others may be more beneficial than continuing an exhausted relationship. Program end may not mean the end of the relationship – informal mentoring can continue if both parties agree. Pilot program will assess how mentoring met needs of both mentees and mentors.

Notes de l'éditeur

  1. Negative relations: mentor that is exploitive and/or egocentric. Sabotage: one takes revenge on the other (ex. Protégé did not get “promised” promotion may give mentor the silent treatment; Mentor who depends on protégé may sabotage protégé’s move to another company, etc.) Difficulty: person has good intentions but psycho-social problems get in way. Ex: mentor tells female protégé to delay having children in order to advance career. Spoiling: Problems are related to vocational interests. “Betrayed” party regrets investing so heavily in mentorship. Protégé feels mentor is stealing his/her ideas and not giving proper credit; mentor didn’t think this was an issue; protégé goes over mentor’s head; mentor feels betrayed) Relationship is spoiled.