redesigning, a space which is a tea shop, for the convenience of the customer.

1. LIVING SPACE AND DÉCOR
PRODUCTS
Presented by :
Anjali R.K
Ishika sachan
P.S.Keerti
Srinija Kambampathi
Srushti sarwate
Tanmayee khobragade

2. PERSONAL SPACE

3. PUBLIC TOILETS
LOWER CLASS
• AMBIENCE –built on the footpath, next to madhapur bus
stop.
• COLOUR –red color, which is easily visible from a distance.
• LIGHT – 9 watt bulb used.
• SPACE DIVISION- separate paths of entry for male and
female, with a wall seperating them. Provides
uncomfortable privacy.

4. 1. There was no
provision for either
soap, or toilet
paper.
2. Did not consist of
hooks for polythenes.
3.A basic, wash basin
and dustbin should be
installed.

6. THE LOO CAFÉ
MIDDLE CLASS
Location : opposite shilparamam, right next
to the pushpak airport bus.
Lighting : more number of lights on the
outside helps, in easily identifying the place.
It serves, as a small general store as well as
consists of a small eatery.

7. • Sound :
Traffic commotion heard.
• Decor :
No sitting arrangement provided.
All commodities are fairly priced
and readily available.
Lighting :
soft lights were used on the inside.
Harsh and strong lighting used on the
outside, to spot easily from a distance.
Color : color used is pink, for aesthetic
purposes.
Smell :
pleasant fragnant smell.

8. WASHROOM
UPPER CLASS
SPACE DIVISION:
• The washroom is spacious and hygiene.
• Appropriate placing of washbasin with
automatic taps, tissue dispenser, handwash
and mirrors
• The washroom had separate place for hand
dryer where one could easily dry their hands .
• It had dustbins everywhere so that people
don’t litter
• Spotlights above the mirror, was an extra
added element.
• A separate long mirror was also placed, for
convinience.

9. • Smell: It had fragrance smell which was strong and giving a sense of hygiene.
• There were two maids to clean the washroom occasionally.
• Hygiene was maintained.
• It had separate toilets with good privacy. And had doors which displays the status of the toilet.
• A baby changing table is also present.

11. Public Toilet Pushpak Toilet Mall Toilet
Space In front of Ratnadeep Supermarket
Makeshift space
In front of Shilparamam
Sufficient space
In NEXT mall
More than enough space
Ambience Unhygienic environment
No air freshener
Pay and use
Hygienic environment
Air freshener provided
Pay and use
Very hygienic environment
Staff was their to do this task
Free for anyone in the mall
(customers, salesmen , staff
members)
Facilities No mirror, tissue paper
No dustbins
Bucket and mug for use
No flush
No mirror but tissue paper
available at outside store
Dustbins present for specific task
Bucket and mug for use
Flush was not working
Adequate mirrors and Toilet paper
present
Small dustbins in every
compartment
Water jet provided
Working Flush
Lighting and décor Small 9 watt bulb present 12 watt CFL present Spot lights above the mirror and
basic adequate lightning

12. PUBLIC SPACE

13. MADHAPUR BUS STOP
LOWER CLASS
• It is located in front of the honda store.
• It only has 7 seats.
• It covers very small area and people don’t
often get the seat while they are waiting for
their next stop.
• It usually becomes very crowded and chaotic
to stay their for a long time.
• It is used mainly by lower class people and
sometimes by lower middle class people too.

14. Lighting :
Natural lighting used.
Colour :
mettalic color usually seen.
Smell :
Unpleasant smell
Reason: reason has 2 dustbins near the sitting area
Food odour
Not hygienic
reason : People eat from near food stalls and throw it on
the ground
• Sound :
Noisy , unpleasant and disturbing .
• Reason : crowded and open area.
Furniture :
Low quality steel chair.
• Reason : as it lasts for a long time.
Shed is provided as their can be harsh climatic conditions.
Platform form raised from the ground level to out stand that their is a bus stand.
Shed is covered with posters an banners
There are 2 dustbins near the bus stand one beside the chairs and one in front of it.
COMPARISON

16. HITECH METRO STATION
MIDDLE CLASS
• The HITEC City Metro Station is located on
the Blue Line of the Hyderabad Metro. Hitec
City has three-level stations, having an
estimated height of up to 60 feet or 18
metres. Hitec City metro station is
near National Institute of Fashion Technology
Hyderabad and Hyderabad Next Galleria mall
(PVR icon multiplex). Hyderabad Next Galleria
is developed by L&T Metro Rail Hyderabad
Limited, and is spread over two acres and
with a built up area of about 200,000 square
feet (19,000 m2 ).

17. • All stations have escalators, elevators
and tactile tiles to guide the visually
impaired from station entrances to
trains.
• Most of the stations also have guards to
make sure people that people have safe
distance from the track.
• These station are spacious and has open
space as it gets very crowded on peak
time.
• Metro map, instruction board, are nearly
every were to keep people aware about
their surroundings.
• Security checks, guards and camera are
in almost every corner.

18. Lighting :
bright lighting, Recessed or Track Lights,
Reason : it makes sure the Alight isn’t too harsh
Good for working space or busy environment.
Space division :
symmetric, evenly divided, convenient space.
Reason : as it is very crowded it needs to be
spacious and evenly arranged.
• Sound
Seeks attention, continues announcement,
gives informationinstructions to
passengers, pleasant, silence, alarming.
• Reason: to keep passengers attentive,
active, aware.
• Furniture
Cheap affordable chairs (limited)
• Reason : so people don’t stay their for long
time

20. RAJIV GADHI INTERNATIOAL
AIRPORT
UPPER CLASS
1. Airports, are used by people, who
want to reach or arrive at their
destination without wasting too
much time in travelling.
2. The whole process, of arriving at
the airport, till one gets out of it, is
extremely smooth. It totally
eliminates the possibilty of carrying
heavy baggage everywhere, or of
waiting for long periods becoming a
problem.
3. The experience and the
environment which an airport
provides, is extremely user friendly,
and comfortable for the people who
travel by it.
4. Many people, love airports, only
for the feel of it. The end number of
duty free options, or just watching
people, and flights take off, and land
is an experience in itself.

21. UNDERSTANDING THE
ERGONOMICS OF AN
AIRPORT
1. LIGHTING : the lighting inside the
airport, plays a very important role,
in designing the airport space. The
lighting should be comfortable and
calm, easing the burden of waiting,
especially in the case of delays.
at the check-in counters, better
lighting, can keep the passengers, calm
and collected.
At the baggage claim area, Waiting to
be reunited with your baggage after a
flight can be an anxious time for
passengers., thus A natural lighting
solution that mimics daylight will
enhance guidance
LED lighting at entrances, murals or
sculptures play a major role, and makes
it a prominent landmark.

22. 2. SOUND : the sounds, that one
gets to hear, at an airport, are
mostly of announcements about
the incoming and outgoing flights.
The announcements are loud, and
extremely clear to grab the
attention of the passangers.
3. COLORS : The colors used on
an airport, consists, of mostly
whites, and neutral colors, but
signages, add the extra element
to an airport. .illuminated signs,
enhance the readability of the
signage.
High contrast in signages, has a
good readibility from a distance.
4. TARGET CUSTOMERS : It is
usually preferred by people
belonging to the upper class since
travelling by flights involves a lot
of cost.

23. FUTURE OF DÉCOR PRODUCTS
1. Automated check in : passengers, are opting for online check in, or self service .
Thus in the future passengers might be given a biometric, which will store their
passport, and ticket details for a temporary time in the smartphone.
2. Bag collection : the bags, will have chips infused in them, which will alert the
passengers, about when to collect the baggage, and from which belt.
3. Body scanners : these scanners can get into the depth of a person’s behaviour,
slight change or suspiscion in behaviour may help in arresting criminals. This in turn
also eliminates of the passengers going through this tedious process.

24. FUTURE OF SPACE AT THE AIRPORT
1. Terminals : the terminals gates as compared to the lobbies, are way smaller in size. Thus the architecture of
the terminals need to change as people spend most of their time there, and more money should be put into
it for its development.
2. Green spaces : airports are moving towards having dedicated green spaces, rather than only luxury
shopping, as an aspect which attracts the media, and makes it unique.

26. Bus stop Metro station Airport
Space Madhapur bus stop
No security check
Hitech metro station
Screening and hand checking
Rajiv Gandhi international
airport
Screening and hand checking and
document checking
Ambience no lights
Commotion heard
No color preferences
Adequate lights(no harsh lights)
Announcements
Neutral color and high contrast
for signages
Lightining change according to
area( comfortable and
purposefully)
Announcements
Neutral color and high contrast
for signages
Lighting and décor Plastic and steel chairs
No escalator/elevator
No sitting arrangements
Escalator/elevator/ lift
Sofas and cushion chairs
Escalator/elevator/lift

27. PRIVATE SPACE

28. TEA STALL
Lower class
SPACE DIVISION:
It was located on a street with very small space.
• It had space for only one person to stand and make
tea for customers.
• It has a small stall made with steel body.
• It has shelter made of plastic sheet supported by
Bamboo sticks. It was made to keep the stall safe from
Rain and sun.
• There was a small place for people to sit, behind the
stall.
• People usually stand in front of the stall and have tea or
some sit where ever they find place to sit.
• Near the stall there is small space kept to keep the glasses and other
Useful things used by the owner.

29. • Light: There was only one tube light in the stall. Street light
helped in making the place little bright.
• Sound : Since it is on a street, traffic commotion is disturbing.
• Hygiene is not maintained, since no dustbin is kept.
• Since they serve the tea in a glass, there was a small space where
they wash all the glasses.
• A stove is also present to make tea.

31. PRIVATE SPACE
MIDDLE CLASS : DOSTEA

32. INTRODUCTION
1. Reasonable prices, as target
customers are usually middle class
people
2. Good variety of snacks and
beverages
3. Good quality
4. Time effective
5. Not enough payment options.

33. LIGHTING
1.the place is well lit, as far as
the interiors of the space is
considered. It has a total of 3
tube lights, which are sufficient
for the customers, to order, and
the employees to serve them.
2. It also consists of 3 ceiling
lights, on the outside which
provides light to the people
standing at the tables placed
outside.
3. The banner of the café, is not
at all lit up, which is a cause of
concern as people cannot
clearly identify the place.
4. Lighting inside the café,
exists for fulfillling only one
sole purpose, and does not
actually add an extra element
to the feel of the café.

34. SPACE
The space element at this café
is extremely small, with just
enough space to place an
order at the counter, and wait
on the outside till the order
arrives.
There is no seating
arrangement , and consists of
only 2 round, tall tables, for
people to keep their tea cups
on.
The space, does not invite,
people to sit, for long hours.
People spend only 10-15
minutes here, and come for
short breaks only.

35. COLOR
The entire café has only one color, that
is yellow.
Right from the logo, to the paper cups
and the walls, everything is in the same
shade of yellow.
One of the reasons of keeping the color
yellow, might be that of depicting the
color of hunger and that of friendship
and happiness.
This perfectly justifies their name as
well.

36. FUTURE OF DÉCOR PRODUCTS
• 1. A vending machine , to give tea and coffee, could be used. This would in turn save time, of the people
waiting for their tea or coffee to be made.
• 2. The color of the interiors, is very monotonous and bright, hence a color or two, may justify the funky
name as well.
• 3. A dedicated space to keep the tables, is a necessity since it kind of blocks the entrance to the café.
• 4. Hygiene could be improved, by keeping the dustbins, faraway from the table area.

37. Starbucks Coffee
Private Space Upper
Class

38. THE SPACE
There is just enough space for you to
walk through to your table, to sit. There
is not much free space, there is only so
much space for you to move from the
counter to your seat. That suggests a bit
about how it is a place for you to sit,
talk or work; much like any other café.
But the overall “feel” of it is much
different. The wall textures, the
drawings, the wooden furniture, the
lamps, the lights etc, are the game
changers.
For example, Café Coffee Day. People
choose Starbucks over CCD for reasons
like 1. the lighting 2. the ambience and
3. the products.

39. The counter is rather crowded with
options that never fail to capture our
eye. We are tempted to check out
everything that’s kept on the desk. With
the tones of brown mostly, all the
objects are quite interesting to possess.
But the truth is that they don’t add up
to your life much, except for the fact
that they’re from Starbucks – but that is
exactly what they want as well.
The cold coffees are named very
exotically, the food reminds us of the US
– tempting us to adapt to their popular
choices in food.
There is a 100 kinds of drinkables, which
are different coloured so they might
taste deliciously different as well.

40. It is also placed high, above the usual
height that we get to see in Indian cafes.
It enables us to look at the menu placed
at the top of the counter. We’re given an
option to enrol for a membership, which
gives us a membership card to pay
through each time we come, instead of
using money. The cups are of different
sizes; Tall, Grande, Venti and Trenta. The
smallest cup size is called Tall, ironically.
There are packaged Frappuccino's
available, as ready to drink products – for
people who may be preferring something
quick.

42. LIGHTING
The space is lit in a very balanced way.
There as many shadows observed as
there are lights. The lighting is done in
such a way that there is enough
shadows, so that there is a certain
ambience created.
Due to this, when people sit under this
lighting, the light falls on the object/
person in a very interesting way - that
adds up to the “lavish” element of the
café.
Such kind of lighting usually helps hide
any flaw. Such bright, yet soothing lights
help you ignore certain flaws. For
example, compare the pictures taken in
here with another from any other café,
we notice that the light is much better
in Starbucks, it betters the look and feel.

45. AMBIENCE
The entire café has only two colours
that we can see, brown and green.
Green is the colour of the logo and it
seen here and there but the colour
brown is pretty much everywhere. The
walls, the counter, the paintings, the
furniture. Every element has an
undertone of brown. That makes us feel
like the environment is highly planned
and organised, adding up to the
speciality element.
The sound in the environment is quite
calm, and adds to the social aspect of
the café. There are usually songs played,
that uplift the spirit of the people sitting
in there.

46. In cafés like CCD, there is a simpler
approach to the décor. The furniture
and walls do add up to the ambience
but there is a lack of harmony in the
place, which we get to see in cafés like
Starbucks. The credit goes to the walls
and the furniture – the browns,
basically. There is a unity between all
the elements, not only due to the
colour but also because of the way
they’re arranged.

47. THE FUTURE OF DÉCOR IN STARBUCKS
The future of it, we can say, could be glass. Since the only material that screams “elite”, more than wood, is
glass. The furniture is well placed around the corners and is made of solid wood. But in the future, there could
be furniture that is made of glass, instead of wood. Starbucks sticks to its element of lavishness, which makes it
stand different from all other cafes. As soon as you get in, you are a person who demands a fancy hot coffee to
sip while you read a book. It is an experience which leaves you feeling elite. So while their motto seems to be
that, as the materials get advanced, the set up is only going to get better and fancier. There could be glass
tables, brown tinted or more so, the wood may stay the same. The set up being very simple yet striking, there
might not be any drastic changes in their décor. Chances are that their organic yet lavish décor will pertain.

49. Space Located on the street
Makeshift space
Space for 1 person to
stand in stall
No closed space with no
seating arrangement
Located on street
Adequate space
No seating space, have to
drink tea outside shop
2 tables
2 dustbins outside
Enclosed space
Space for tables and
chairs
1/4th of café space
occupied by counter
Counter is very crowded
with food options
Ambience No menu
Shelter made of plastic,
supported by bamboo
sticks
Tea is served in glass
Unhygienic environment
1 rupee candies are
available
Menu stuck on the wall
Tea is served in foam cups
and kullad
Gloves and hair net
Hygienic environment
Biscuits, cold and hot
beverages are available
Menu above the counter
Lots of wooden furniture
Paintings on coffee
Décor is elegant
Very hygienic
environment
Various sizes of cups
available
Glass doors
Place is well planned and
organized
Lighting and décor Natural light and one bulb
Traffic on the road
No color preferences
3 tube lights, good
enough
Traffic on the road
Yellow, orange, brown –
colors that signify chai
and friendship
No focus on brand. The
banner isn’t visible at
night (no lighting)
Ceiling lights all over the
place Pleasant lively
music
Colors are shades of
brown
Balanced and more than
enough lighting
Lighting adds to
ambience

50. EXISTING PLAN
Dosteaa area : 10x10ft
Stove rack : 9ft(length)
Sink space : 1ft
Space between shelf and stove rack : 4ft
Distance between shelf and entrance : 3ft

51. ERGONOMIC FACTORS ( CHANGES MADE )
• There were 3 shelves to store items. To a hassle free work station, we have changed it to an L shaped single
shelf, that has 3 levels in it.
• As customers come to the counter, there are 2 huge containers of tea and coffee. There is a huge risk of
them falling or hurting a customer, so we have placed them in the counter behind.
• The display rack was rectangular in shape, but we have changed it to a curve in the front, so make it more
comfortable and accessible, giving a wider space above.
• We have given the tea shop a wallpaper with an apt logo, that adds to the space and attracts like minded
crowd. The yellow makes the space look wider and brighter.
• There were no chairs in the shop. But we have included foldable chairs, that are fixed to the walls. They
provide seating for a short period of time (15-20 mins) that allows the customer to have a comfortable
experience for as long as they choose to stay. Since the space is meant for the customer to spend only about
25 mins at max, the seating gives limited comfort, to serve the purpose of sitting and nothing more. This also
helps in creating less chaos and clutter in the shop as there is moment, with the customers coming in and
going out, not settling there for long.

52. REVISED PLAN
AB
C
D E
F
G
H
I
J
K
A : length: 0.58ft
breadth : 0.2ft
B: 0.25ft
C: 0.20ft
D: 0.41ft
E: 0.58ft
F: 0.54ft
H: 0.45ft
I: 0.4ft
J: 0.37ft
K: 1ft