3. DEFINITION
Motivation is “an inner impulse or an
internal force that initiates and directs the
individual to act in a certain manner to satisfy a
need.”
Motivating force is a need that comes from
within an individual, e.g. to make a living, gain
status and respect or to remove a source of
frustration (Review of Maslow‟s Hierarchy of
Needs).
4. Motivation is a process which begins with a
need that must be satisfied by the individual
who feels it. This results in a activity and or
behavior that is intended to satisfy the need. If
activity or behavior is blocked, it results in
frustration.
According to Dalton E. McFurland,
“Motivation refers to the way in which urges,
drives, desires
7. TYPES OF MOTIVATION
1) Achievement motivation
2) Affiliation motivation
3) Competence motivation
4) Power motivation
5) Attitude motivation
6) Incentive motivation
7) Fear motivation
8. Nature of motivation
Unending process
A psychological concept
Whole individual is motivated
financial or non-financial
positive or negative.
goal-oriented behaviour.
9. an internal feeling of an individual.
a continuous process .
a complex process.
Motives of an individual changes from time to
time .
Motivation different from satisfaction.
14. External or pull forces:
a.Characteristics of the job
Feedback
Amount
Timing
Work load
Tasks
Variety
15. Scope
Discretion
How job is performed
b. Characteristics of the work situation
Immediate Social Environment
Supervisor(s)
Workgroup members
Subordinates
16. Organizational actions
Rewards & compensation
Availability of training
Pressure for high levels of output
17. REQUISITES TO MOTIVATE
We have to be Motivated to Motivate
Motivation requires a goal
Motivation once established, does not last if
not repeated
Motivation requires Recognition
18. Participation has motivating effect
Seeing ourselves progressing Motivates us
Challenge only motivates if you can win
Everybody has a motivational fuse i.e.
everybody can be motivated
Group belonging motivates
21. approaches for positive
reinforcement.
must be specific and relevant to a particular
performance.
close to the event
Reinforce any improvement, not just
excellence
Reward should be intermittent
Reinforcement of new behaviour should be
continuous
22. Strategies for creating a
motivating climate:
Have clear expectation for workers
Be fair and consistent
Be a firm decision maker
Develop the concept of team work.
Integrates staff‟s needs and wants with the
organizations interest and purpose.
Know the uniqueness of each employee.
23. Remove the traditional blocks between the
employee and the work to be done.
Provide experience that provide challenges or
“stretch” the employee and allow opportunities
for growth.
When appropriate, request participation and
input from all subordinates in decision making.
24. Whenever possible give subordinates
recognition and credit.
Be certain that employees understand the
reason behind decisions and action.
Reward desirable behaviour; be consistent in
how you handle undesirable behaviour.
25. Let employees exercise individual judgment as
much as possible.
Create a trustful and helping relationship with
employees.
Let employees exercise as much control as
possible over their work environment.
Be a role model for employees.
27. FUNDAMENTAL PRINCIPLES
TO MOTIVATE EMPLOYEES
Help people reach their full potential
Catch your employees doing something
right
Make your employees feel important
Practice appreciation
don’t criticize, condemn or complain
28. Be a good listener
Encourage others to talk about themselves
Motivating employee start with motivating
yourself.
Key to supporting the motivation of your
employees is understanding what motivate
each of them
Briefly write down the motivation factors that
sustain you and what you can do to sustain
them.
29. Make a list of three to five things that
motivate each of your employee
Have one- on- one meeting with each of
your employees.
Reward it soon after you see it
Growth and development
Recognition
Responsibility
30. Management Function
Associated With Creating A
Motivating Work ClimateLeadership Roles
1. Recognize each worker as unique individual
who is motivated by different things.
2. Identifies the individuals and collective value
system of the unit and implements a reward
system that is consistent with those values.
31. 3. Listen attentively to individual and collective
work values and attitudes to identify unmet
collective needs that can cause dissatisfaction
4. Encourage workers to “stretch” themselves in
an effort to promote self growth and self
actualization.
32. 5. Maintains a positive and enthusiastic image
as a role model to subordinates in the clinical
setting
6. Encourage mentoring, sponsorship and
coaching with subordinates.
33. 7. Develop time and energy to create an
environment that is supportive and
encouraging to the discouraging individual.
8. Develop a unit philosophy that recognizes the
unique worth of each employee and promote
reward systems that make each employee feel
like a winner.
34. 9. Demonstrates through actions and words a
belief in subordinates that they desire to meet
organizational goals.
10. Is self- aware regarding own enthusiasm for
work and takes steps to motivate self as
necessary.
35. Management Functions
1. Uses legitimate authority .
2. Uses positive feedback .
3. Develops unit goals
4. Maintains a unit environment
5. Promotes a unit environment that focuses on
employee motivators
6. Creates the tension
36. 7. Clearly communicates expectation to
subordinates.
8. Demonstrates and communicates sincere
respect, concern, trust, and a sense of belonging
to subordinates.
9. Assigns work duties
10. Identifies achievement, affiliation or power
needs of subordinates.
38. 1)Act as a Role model (Set a good example):-
2) Develop and maintain Good Personal
Relations:-
3) Post Each Nurse where she can work best:-
4) Use a participative style:-
39. 5)Guide, encourage and support continuously:-
6) Reward Good work:-
7) Build team work (Team spirit)
8) Provide continuing education:-
40. SYMPTOMS OF MOTIVATED
NURSES
Show interest, enthusiasm and have a positive
attitude.
Believe their work is important and work hard.
Work well with their supervisors and others.
41. Take part willingly in planning, implementing
and evaluating their work.
Show responsible behavior.
Strive to find the best way to produce optimal
job performance.
42. THEORIES OF MOTIVATION
Content theories of motivation
Abraham Maslow (1943)
The physiological
Safety and security
Love needs
self-esteem needs
self-actualization needs
43. Alderfer ERG theory
Frederick Herzberg Two Factor need theory
(1966)
David McClelland(1961) Three need theory
44. McAssumptions of theory X:
Employees inherently do not like work and
whenever possible, will attempt to avoid it.
Because employees dislike work, they have to
be forced, coerced or threatened with
punishment to achieve goals.
45. Employees avoid responsibilities and do not
work until formal directions are issued.
Most workers place a greater importance on
security over all other factors and display little
ambition.
46. Assumptions of theory Y:
Physical and mental effort at work is as
natural as rest or play.
People do exercise self-control and self-
direction and if they are committed to those
goals.
47. Average human beings are willing to take
responsibility and exercise imagination,
ingenuity and creativity in solving the problems
of the organization.
That the way the things are organized, the
average human beings brainpower is only
partly used.
48. Process theories of motivation
Reinforcement theory
Expectancy theory of Vroom
J. Stacy Adams Equity theory
49.
50. Jeremy Bentham’s “The Carrot and the Stick
Approach
Goal-setting theory of Edwin Locke
Arousal/ Cognitive Evaluation theory
52. Motivational theories for Better
Nursing Management
Need for Power
The need for achievement
Need for affiliation
Improving physical working conditions to
satisfy
Increasing the level of training
Job Design
Work Environment
53. PROBLEMS IN APPLYING MOTIVATION
THEORIES
Reward vs. Punishment
Personal Satisfaction vs. Financial
Satisfaction
Persuasion vs. Coersion
Knowing Your Workers
Involvement
55. CREATING A MOTIVATING
CLIMATE
1Have a clear expectation for workers and
communicate effectively.
2. Be fair and consistent when dealing with all
employees.
3. Be a firm decision maker.
4. Develop a team work/team spirit.
56. 5. Integrate the staffs needs and wants with the
organization‟s interest and purpose.
6. Know the uniqueness of each employee.
7. Remove traditional blocks between the
employee and the work to be done.
57. 8. Provide opportunities for growth.
9. Encourage participation in decision-making.
10. Give recognition and credit.
11. Be certain that employees understand the
reason behind decisions and actions.
12. Reward desirable behaviour.
58. 13. Allow employees exercise individual
judgement as much as possible.
14. Create a trustful and helping relation with
employees.
15. Let employees exercise as much control as
possible over their work environment.