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The Power Stone sales primer ~ Multi-Link
1.
The Power Stone® by Multi-Link, Inc.
“ Re b o o t Re m o te E q u i p m e n t b y P h o n e ”
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The Power Stone(PST59102) is a phone call activated AC power Controller used for remote
equipment maintenance. With The POWER STONE, one phone call can reboot
equipment, reduce downtime, and save money. And, it’s easy to use as a telephone.
Why is this solution important?
• Eliminates costly site visits‐‐‐ saves time, labor, and fuel costs
• Profitable add‐on sales for installer, dealer; immediate ROI
• The client's down time is dramatically reduced when a reboot corrects the problem
• Provides quick first line diagnostics for help desk/service personnel
Sales Approach:
The Power Stone is sold by following this outline:
"The Power Stone is a product that allows a service technician to call a remote site with any touch‐tone
telephone and do 3 things:
1 ‐ Determine if a power outage has occurred. (This may explain why a call for service was
initiated)
2 ‐ Determine if power is currently being applied to the equipment. (This also may explain why
a call for service was received, and if a technician should be dispatched)
3 ‐ And lastly, power can be reset or the equipment rebooted if necessary…..
All of these procedures can be done on any touch‐tone telephone!”
2.
Closing the sale:
Tell the client “When The Power Stone prevents one unnecessary service call, it has paid for itself.”
The client's "down" time is dramatically reduced if a reboot corrects the problem. (2 minutes via the
telephone, 1‐2 hours for a site visit). Keep in mind that service departments are profit centers and
welcome service calls, however, calls performed during the warranty period erodes any profits made
on the sale of the equipment.
Operation: The Power Stone works in either Automatic or Manual mode.
Automatic: Power on Call; Reboot; Toggle
Manual: Maintains power status until instructions are received via touch‐tone phone
Features
‐ Extremely flexible touchtone programming; No drivers or software to install
‐ A rich feature set makes this unit adaptable to a wide range of working environments,
industries, and applications
‐ Non‐volatile programming; Remote programmability
‐ Toll free, factory direct tech support with remote programming and diagnostics
‐ 120VAC, 15A Rating
Benefits
‐ Eliminates costly site visits
‐ Saves time, labor, and fuel costs
‐ Protects Equipment
‐ Instant ROI with ONE saved site visit
Popular Reboot Applications
Out‐of‐Band Network Management І DSL Modems І ATM’s І Internet Kiosks І DVR’s І Voicemail Systems
І SCADA Networks І Utility Substation RTU’s І Any Remote Site Equipment Maintenance
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Mfr Part# PST59102 І MSRP $159
H6” x L3.4” x W1.8” І Ship Weight 3lbs./ea І Master Pack 20 Units
One Year Warranty
Manufactured by:
122 Dewey Drive
Nicholasville, KY 40356 USA
800.535.4651: Sales and Tech Support
859.885.6619: Fax
www.multilink.net
sales@multilink.net