FINAL EXAM QUESTIONS
1. You will write a case report about a conflict. Choose a conflict with which you are familiar (examples may include local political conflicts, conflicts between co-workers, etc.). Your final paper should be at least 5 pages long and you should follow APA guidelines. You should describe who was involved in the conflict, what the issues were and how the conflict arose. Select 5 of the 10 Strategies in the textbook and apply the concepts to the facts and analyze the communication impact for each Strategy. Provide analysis in your case study as to how to more effectively apply each strategy and project what implications that may have on the conflict and for the communication in the situation you are describing.
(See attached for the 10 strategies in the textbook)
1. Page 136 of your textbook provides a list of items that can be separated out in a conflict. Select 5 of those and apply a DETAILED analysis of them. Make sure you clearly identify the strategy you selected. Your discussion and your analysis should be detailed and include practical examples from an interpersonal conflict you have experienced. Your response needs to be more than a definition, it should be a practical application as to how these separations impact our ability to resolve conflict in the workplace.
(See attached for page 136 in the textbook)
1. Review the “Handling Difficult People-Interventions” portion of the week 4 lecture. Based on the techniques outlined there, illustrate how you might handle an interpersonal conflict with a fellow team member in the workplace. In your analysis and application, discuss which techniques would be most appropriate or least appropriate in the context of a team meeting and in the context of a private, one-on-one interaction with the team member.
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1. FINAL EXAM QUESTIONS
1. You will write a case report about a conflict. Choose a
conflict with which you are familiar (examples may include
local political conflicts, conflicts between co-workers, etc.).
Your final paper should be at least 5 pages long and you should
follow APA guidelines. You should describe who was involved
in the conflict, what the issues were and how the conflict
arose. Select 5 of the 10 Strategies in the textbook and apply
the concepts to the facts and analyze the communication impact
for each Strategy. Provide analysis in your case study as to how
to more effectively apply each strategy and project what
implications that may have on the conflict and for the
communication in the situation you are describing.
(See attached for the 10 strategies in the textbook)
1. Page 136 of your textbook provides a list of items that can be
separated out in a conflict. Select 5 of those and apply a
DETAILED analysis of them. Make sure you clearly identify the
strategy you selected. Your discussion and your analysis should
be detailed and include practical examples from an
interpersonal conflict you have experienced. Your response
needs to be more than a definition, it should be a practical
application as to how these separations impact our ability to
resolve conflict in the workplace.
(See attached for page 136 in the textbook)
1. Review the “Handling Difficult People-Interventions” portion
2. of the week 4 lecture. Based on the techniques outlined there,
illustrate how you might handle an interpersonal conflict with a
fellow team member in the workplace. In your analysis and
application, discuss which techniques would be most
appropriate or least appropriate in the context of a team meeting
and in the context of a private, one-on-one interaction with the
team member.
