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How Many Folders Do You Really Need?
Classifying Email into a Handful of Categories
2014/1/23 (Fri.)
Chang Wei-Yuan @ MakeLab Group Meeting
Mihajlo Grbovic, Guy Halawi, Zohar Karnin, Yoelle Maarek
Yahoo Labs CIKM‘14
+
Outline
n Introduction
n Method
n  Discovering Latent Categories
n  Modeling Data
n  Training Data
n  Classification Mechanism
n Experiment
n Conclusion
n Thought
2
+
Outline
n Introduction
n Method
n  Discovering Latent Categories
n  Modeling Data
n  Training Data
n  Classification Mechanism
n Experiment
n Conclusion
n Thought
3
+
Introduction
n Traditional email classification is still a
mostly manual task.
4
+
Introduction
n Recently automatic classification has
started to appear in some Web mail clients,
e.g. Inbox. 
5
+
Introduction
n The current email traffic is dominated by
non-spam machine-generated email.
n Social network
n Commerce sites
n Official institutions
6
+
Introduction
n Goal
n automatically distinguishing between personal
and machine-generated email
n classifying messages into latent categories,
without requiring users to have defined any
folder
7
+
Outline
n Introduction
n Method
n  Discovering Latent Categories
n  Modeling Data
n  Training Data
n  Classification Mechanism
n Experiment
n Conclusion
n Thought
8
+
Overview
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Discovering Latent Categories
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Discovering Latent Categories
n All messages have the potential to be
classified.
n by retrieving the most popular folder from
users
n This paper applied LDA to these
"document folders " for finding latent
categories.
n latent topics would map into "latent
categories"
11
+ 12
msg
 msg
 msg
msg
msg
msg
msg
 msg
msg
msg
 msg
msg
msg
 msg
+ 13
msg
 msg
 msg
msg
msg
msg
msg
 msg
msg
msg
 msg
msg
msg
 msg
LDA
+
Discovering Latent Categories
n Our objective was to train a value of K
n each individual and overall set of topics
achieve significant coverage
n We further examined for K = 6
n good balance between total and individual
coverage
14
+
Discovering Latent Categories
15
msg
travel %, social % …
travel
+
Modeling Data
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Modeling Data
n Original method: Each individual
message as a single data point
n various features extracted from the message
header and body
17
+
Modeling Data
n Extracting Features
n content features
n  the message subject and body
n address features
n  sender email address, including the subdomain
n behavioral features
n  sender's and recipient's actions over a given
message
18
subject
 body
 action
 time
 sender
 address
 domain
msg
+
Modeling Data
n Extended method: Aggregating
messages at higher levels
n address/mail domain level
n This paper consider three levels of
aggregation.
19
subject
 body
 action
 time
 address
 sender
 domain
msg
Aggregating : sender level
Aggregating : domain level
+
Modeling Data
n Aggregation Levels
20
msg: shopping
 msg: traveling
+
Training Data
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Training Data
n labeling techniques
n label used as 6 latent categories
n we will create a two-stage classifier by msg-
level and sender-level
22
subject
 action
 …
 sender
 domain
 category 
msg
sender
 domain
 category
sender
+
Training Data
n labeling techniques
n label used as 6 latent categories
n we will create a two-stage classifier by msg-
level and sender-level
23
subject
 action
 …
 sender
 domain
 category 
msg
sender
 domain
 category
sender
known by LDA
unknown
+ 24
sender
human
travel
social
career
+ 25
sender
human
travel
social
career
heuristic-based
•  Domain : gmail.com, yahoo.com
•  Sender: first name.last name
+ 26
sender
human
travel
social
career
automatic
voting
sender
 msg
msg
msg
folder1
folder2
folder3
travel 96%, 
travel 88%, 
shopping 70%, travel 20 %
+ 27
sender
human
travel
social
career
automatic
voting
sender
 msg
msg
msg
folder1
folder2
folder3
travel 
travel
shopping
+
Classification Mechanism
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Classification Mechanism
n Offline creation of classified senders
table and message-level classier
n We use the training set to train a logistic
regression model.
n  For each category we train a separate model in a
one-vs-all manner.
n The classification process is run performed
periodically to account for new senders.
+
Classification Mechanism
35 % sender
training data
classifier
classifier
senders
table
65 % sender
testing data
msg
training data
+
Classification Mechanism
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Classification Mechanism
n Online Light-weight classification
n The initial classification
n hard coded rules designed to quickly classify
n This process described requires very
few resources and covers 32% of the
email traffic.
+
Classification Mechanism
n Online Sender-based classification
n The second phase in our cascade
classification
n looking for the sender with known categories
n using senders table
n The amount of traffic that is not
covered by this phase is roughly 8%.
+
Classification Mechanism
n Online Heavy-weight classification
n As only 8% of the traffic end up in this
last phase
n We can afford slightly heavier
computations to classifier.
n use all relevant feature, pertaining to the
message body, subject line and sender name
+
One-vs-all
35
social
human
career
shopping
travel
finance
Yes, confidence
No
msg
+
Semi-supervise
36
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Semi-supervise
37
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Semi-supervise
38
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Semi-supervise
39
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Outline
n Introduction
n Method
n  Discovering Latent Categories
n  Modeling Data
n  Training Data
n  Classification Mechanism
n Experiment
n Conclusion
n Thought
40
+
Experiment
n This paper estimated the actual volume
of machine-generated messages on a
very large Yahoo mail dataset.
n This dataset built for the purpose of this
work
n 6 months of email traffic
n more than 500 billion messages.
41
+
Experiment
n 5 sender based classifiers for machine
latent categories
n Shopping, Financial, Travel, Career and
Social
n 1 sender-based machine for human
classifier.
+
+ 44
+
+
Outline
n Introduction
n Method
n  Discovering Latent Categories
n  Modeling Data
n  Training Data
n  Classification Mechanism
n Experiment
n Conclusion
n Thought
46
+
Conclusion
n We presented here a Web-scale
categorization approach.
n  offline learning
n  online classification
n Discovered latent categories.
n Discriminated human and machine-
generated email.
n Building a scalable online system can be
applied in Web mail.
+
Future Work
n Discussing how categories should be
exposed to users.
+
Outline
n Introduction
n Method
n  Discovering Latent Categories
n  Modeling Data
n  Training Data
n  Classification Mechanism
n Experiment
n Conclusion
n Thought
49
+
Thought
n Extended multiclass classification with
multi-label. 
50
+
Overview
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
+
Overview
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
k ?
+
Overview
Latent
categories
Extracting
Features
Aggregation
Level
LDA
Training
data
Classifier
Mail
raw data
Mail
testing
data
raw data
threshold ?
+
Thanks for listening.
2014 / 01 / 23 (Tue.) @ MakeLab Group Meeting
v123582@gmail.com

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How many folders do you really need ? Classifying email into a handful of categories.