1. HAITAO WEN
Lumpini Ville Sukhumvit 77(2) Suanluang district, Bangkok 10250
Mobile: 0943617643
Email: Markwen85@gmail.com
EXPERIENCES
ICBC (Industrial and Commercial Bank of China) Bangkok, Thailand
Internship as Customer relationship in ICBC Chinatown Branch 2015.3-
2015.5
 Responsible for maintain existing and development of new banking
relationship with corporate customers. Identify potential customer in line
with bank strategy and formulate appropriate account strategy for both
existing and target customer to maximize earning potential for the bank.
 Assist all walk in customers with banking issues including deposit,
withdraw, open account, TT transfer, money exchange and house loan,
etc.
Wells International school Bangkok, Thailand
Chinese teacher 2014.9-2015.5

2.  Teaching Chinese for the primary level students from Thai and abroad.
Managed to synthesize key language instruction trends. Identified
similarities and differences with other Chinese instruction programs.
Assist in the creation of support materials for teachers.
Elan media partners (Australia) China branch Shenzhen, Guangdong
Customer service representative 2011.10-2013.12
 Reply customer’s inquiry from the two main website under Elan media
partners: http://www.ezydvd.com.au/ and http://www.wowhd.com.hk/
regarding the product price, version, shipping time and any problem of the
orders like damage, lost, delay via email. Fostered internal client
relationships to ensure customer satisfaction. Authorize customer’s
payment on pay pal, eway, westpac, global collect. etc
 Participated in various board meetings, investment decision reviews,
negotiation sessions and trained the recent hires to enhance the customer
service department team.
Beijing Bole overseas study consulting company Beijing
Consultant 2010-2011
 Reception consultant for students who willing to get a bachelor or
master’s degree from United Kingdom or Australian, designing and
making study plans for them.

3. Gongshan jichen Mining Company Kunming, Yunnan
Assistant and interpret 2010
 Attending as interpreter for business meeting and assist the manager for
business trip on mine camp, filling and classify the company documents.
Kunming Henderson English training school Kunming, Yunnan
English teacher in the elementary department (internship) 2009
 Teaching English in elementary department and participate in teaching
research, as a reception for the renascence.
EDUCATION
Webster University Thailand campus 2014-present Bangkok
 Studying at Webster University Thailand Campus MBA program
anticipated graduate date fall 2015,
 Studied the courses like finance, operation management, accounting
theory and practice, Current Economic Analysis, Applied Business
Statistics, Corporate Responsibility and Society, Organizational Behavior,
Marketing and Managerial Economics.
 Visit some foreign company’s factory in Thailand like Jelly Belly candy
factory, learn how practically the foreign company running in Thailand.

4. Yunnan Normal University, Arts and Sciences College 2005-2009 Kunming,
Yunnan province
 Won an Award of Moral Excellent 2007
 Won a provincial scholarship 2008
 Got a Bachelor of Arts degree Summer 2009
 Major in English teaching and studied the courses like Advanced English,
teaching methodology, English literature, American literature.
ADDITIONAL INFORMATION
 Languages: English: IELTS 6.5, working in an Australia company for 2
years
Chinese: fluent in Mandarin, basic level in Cantonese
Japanese: study for one semester
Thai: basic daily communicate
 Personal assistant as the Dean of English department of Yunnan Normal
University Arts and Sciences College for 9 months, help with the personal
banking issues and school issues like testing the students and grade their
paper.
 Interests including cooking, gardening, swimming and hiking. Would like
to travel and explore new countries and places. Have wide range interest

5. for different types of music and movie. Love pets and kids. Open mind to
different kinds of culture, also would like to make friends from different
backgrounds.

6. for different types of music and movie. Love pets and kids. Open mind to
different kinds of culture, also would like to make friends from different
backgrounds.