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From Open-Source,
To Open-Core,
To Cloud.
Pierre Burgy
Co-Founder & CEO, Strapi
@pierre_burgy
Pierre Burgy
Co-founder & CEO @ Strapi
Strapi
Open-Source Headless CMS
GitHub Stars
60K
Contributors
1,000
12M Downloads
The Business Model Dilemma.
It all started with
Open…Source
The Launch
October 1st, 2015
Studying
Timeline
First Commit
on GitHub
Studying
Timeline
First Commit
on GitHub
Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
Studying
Timeline
First Commit
on GitHub
Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
$0
revenue
Open Core vs. SaaS
Open Core vs. SaaS
● Mature competitors in the SaaS market
● We were (almost) the only self-hosted Headless CMS
● We had lots of requests for SSO and RBAC
● Easier to build
Why Open Core?
Open-Core
The Launch
Studying Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
Open-Core
Enterprise Edition
Timeline
First Sales rep
First Commit
on GitHub
VP of Sales
Studying Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
Open-Core
Enterprise Edition
Timeline
First Sales rep
First Commit
on GitHub
VP of Sales
Studying Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
Open-Core
Enterprise Edition
Timeline
First Sales rep
First Commit
on GitHub
VP of Sales
$30M
Series B
Challenges
Wins
● It brought us to Series B
● No infrastructure to manage
● Enterprise = big deals
● Focus on only 1 business model
● Enterprise Edition in the open, with one
single codebase
● Confusion between free and paid
● Usage tracking is difficult (which
makes renewals, expansion, and
Customer Success harder)
● From individuals to enterprises
● Sales (and procurement processes)
intensive
● Requires specific roles: Field Sales,
Solution Architects, etc.
“I love Strapi but I do not want to
manage servers.”
One user among many
Accelerating with
Cloud/SaaS
Releasing Strapi Cloud
Studying Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
$30M
Series B
Open-Core
Enterprise Edition
Timeline
First Sales rep
VP of Sales
First Commit
on GitHub
SaaS
Strapi Cloud
Studying Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
SaaS
Strapi Cloud
$30M
Series B
Open-Core
Enterprise Edition
Timeline
First Sales rep
VP of Sales
First Commit
on GitHub
Studying Studying Full-Time
$1M
Pre-Seed
$4M
Seed
$10M
Series A
SaaS
Strapi Cloud
$30M
Series B
Open-Core
Enterprise Edition
Timeline
First Sales rep
VP of Sales
First Commit
on GitHub
Challenges
Wins
● Shorter time to value
● Not only sell features but compute
● Companies are more used to pay for
hosted software
● Flywheel: increases usage and revenue
● Better suited for self-serve, which results
in more efficiency
● Enlarges total addressable market
● Requires a set of new skills: SREs, PLG
marketers, reactive CS, etc.
● It is a second product to build and
maintain
● Might require some architecture
changes
Bonus:
Self-Serve
vs.
Sales-Led
Navigating through many different motions
Navigating through many different motions
Navigating through many different motions
Navigating through many different motions
Navigating through many different motions
Navigating through many different motions
Self-Serve Sales-Driven
Pros ● More efficient
● Higher velocity
● Easily scalable
● Higher ACV
● Helps collecting feedback
Cons ● Lower Retention
● Lower ACV
● Capital intensive
● Requires strong
differentiators
Comments Great fit for SaaS Great fit for Open Core
Self-Serve vs. Sales-Driven
Thoughts
● Self-Serve and Sales-Led are complementary.
● But, you must start with only one.
● Going from Sales-Led to Self-Serve is HARD.
● Start with Self-Serve, especially if SaaS.
● Founders and a Product Advocate as first Sales Reps.
Pricing
3Cs framework
Conclusion
Start with SaaS.
Is your ICP the Enterprise (ex. cybersecurity)?
Are you in a very crowded SaaS market?
Is open-source your only differentiator?
If yes, think about Open Core.
Otherwise:
Start with SaaS.
What business model should I pick?
● Start selling early.
● Do something users want.
● Default to SaaS.
● Default to Self-Serve.
● Focus on ONE model only.
● Say no, say no, say no to the rest.
Conclusion
2
1
3
Conclusion
Resources
Thank you!
pierre@strapi.io

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From Open-Source, to Open-Core, to Cloud - Open Core Summit 2023 - Pierre Burgy