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Chapter 24
Crafting the Clinical Experience: A
Toolbox for Healthcare
Professionals
Crafting the Clinical Experience: A
Toolbox for Healthcare
Professionals
• Role Preparation
• Implementing the Role
• Student Issues
• Evaluation of Clinical Learning
Crafting the Clinical Experience: A
Toolbox for Healthcare Professionals
• Optimal clinical learning is best achieved when
the teacher is a true educator.
• The clinical experience is a time in which the
student applies theory to practice.
• Establishing and maintaining professional
boundaries with students, remaining current
in practice, and teaching and implementing
evidence-based practice is an art and a science.
Role Preparation
• Although an educator may be an expert
clinician in his or her field, as an
educator, he or she may nor have the
foundation necessary to be a successful
clinical teacher.
• The educational institution must provide
the necessary mentoring for new faculty.
Role Preparation
• Scholarship Roles
– Discovery–the need for scientific inquiry
into the discipline of healthcare professions
– Integration–meaning, perspective, making
connections across disciplines, and placing
specialties in a broader context.
Role Preparation
• Scholarship Roles
– Teaching––the art of professional
education. Many educators are not taught
how to teach clinically.
– Application—calls upon the educator to
maintain competency in the clinical field
Role Preparation
• Clinical Instructor Teaching Strategies
– Creating and maintaining an open, collegial
relationship
– Adapting the experience of the student
– Facilitating clinical reasoning
– Making time for the student
– Receiving environmental support
Implementing the Role
• Clinical Orientation
• Crafting the Clinical Experience
• Clinical Rounds
• Clinical Decision Making
• Postclinical Conferences
• FIDeLity
• Conducting the Clinical Day
Implementing the Role
• Five Dimensions of passion that provide
a framework for clinical teaching
– Commitment
– Achievement
– Trust
– Caring
– Collaboration
Implementing the Role
• Clinical Orientation – How to Get off to a Good
Start
– The clinical instructor must complete all required
agency orientation and be knowledgeable of agency
policies and procedures.
– Instructors cannot just drop students off at the site
and expect the hospital staff to take over.
– Clinical instructors need to communicate clear
expectations for each clinical experience.
Implementing the Role
• Crafting the Clinical Experience
– It is critical to craft the clinical experience so
that the assignments match the course
objectives and are congruent with
theoretical concepts.
– An assignment sheet shows everyone which
students are working with which patients.
Implementing the Role
• Crafting the Clinical Experience
– It is imperative to follow agency policies
regarding the procedures in which students
may or may not participate.
– Credibility as a clinical instructor will be
tested by staff and students.
– Providing students with positive examples
as well as examples of omissions or errors
helps guide students’ reflective practice.
Implementing the Role
• Clinical Rounds
– Provide an opportunity to observe students
interacting with their patients and family
members.
– Use the teachable moment.
– Clinical instructors should use higher level
questions to facilitate critical thinking skills.
– Provide the students with an experience
that keeps them engaged and places them in
the role of a total patient care provider
Implementing the Role
• Clinical Rounds
– By eliciting feedback from both the student
and staff members, the instructor will be
able to determine whether an assignment is
too challenging or is not keeping the student
engaged.
– Developing self-awareness in students is a
professional priority.
Implementing the Role
• Clinical Decision Making
– Students progress from assessment decision
making to interventional decision making
with the capability of appraisal with risk to
themselves as well as to the patients
– Instructor must monitor and support the
student throughout the clinical day and
semester by being present and providing
feedback for the decisions they make
Implementing the Role
• Postclinical Conferences
– Taking Action Based Upon Analysis of
Patient Information
– Applying Evidence-Based Research to
Practice
– Incorporating Evidence-Based Practice
– Peer-to-Peer Feedback
Implementing the Role
• FIDeLity
– Taking Action Based Upon Analysis of
Patient Information
– Applying Evidence-Based Research to
Practice
– Incorporating Evidence-Based Practice
– Peer-to-Peer Feedback
– Frequent, immediate, discriminating,
lovingly
Implementing the Role
• FIDeLity
– Frequent
• Feedback needs to be often
– Immediate
• Immediate open ended questions
• With delayed feedback students cease to care
about why their answer or activity was good or
not
Implementing the Role
• FIDeLity
– Discriminating
• distinguishing features of good and poor
performance in ways that are clear to students
are imperative
– Lovingly
• Empathy and personal understanding is an
essential component in providing the feedback
Implementing the Role
• Conducting the Clinical Day
– The structure is based on a plan for both
instructor and students.
– Patient care assignments for each clinical
experience must be tied to course
objectives.
– Plan and track times for specific
interventions.
Implementing the Role
• Conducting the Clinical Day
– The student is responsible for keeping the
staff informed of the outcome of
interventions implemented.
– It is the student’s responsibility to provide
accurate and timely patient status reports.
Student Issues
• A good clinical educator knows the
student’s background and learning
needs.
• Early intervention is recommended with
students who are not doing well in
clinical to improve their performance.
• At times the clinical instructor may be
called upon to manage a challenging
student situation
Student Issues
• Unprofessional Behavior
– May be observed by the clinical instructor or
reported by someone else.
– Students should be engaged early on in the
significance of professional accountability for
security and confidentiality related to
information technology.
– It is the instructor’s role to enforce compliance
with issues such as absenteeism, tardiness, dress
codes, etc.
Student Issues
• Incivility
– Defining clear guidelines and setting
boundaries should begin on the first day of
the clinical experience.
– If clinical instructor’s interventions with the
student are unsatisfactory, he or she should
seek guidance from a senior faculty
member.
Student Issues
• Academic Dishonesty and Unethical
Behavior
– It is the instructor’s responsibility to comply
with policy and report violations.
– Students may view unethical clinical
behaviors differently from unethical
classroom behaviors.
– Altering charts or failing to report errors
can be signs of more serious problems and
may affect patient outcomes.
Student Issues
• Safety
– Reporting and investigating causal system
failures and revealing the primary error to
the physician and the patient is the primary
role of the healthcare professional.
– The instructor must assess each student’s
preparation for delivering safe patient care
prior to the beginning of the clinical
experience.
Student Issues
• Safety
– The clinical instructor must document and
provide feedback to a student who has had a
breach of patient safety.
– The clinical instructor must follow agency
guidelines for reporting such incidents.
Evaluation of Clinical Learning
• Evaluation is an opportunity for growth.
• Should be based on a standard
evaluation tool.
• The instructor must collect enough data
on which to base the evaluation against
behavioral outcomes over time.
Evaluation of Clinical Learning
• Formative evaluation should allow
students the opportunity to internalize
the process of self reflection and self
discovery in his or her personal practice.
• Say what you mean, and mean what you
say.
Evaluation of Clinical Learning
• The final clinical evaluation allows the
instructor to analyze and deliver to the
student the progress of clinical
performance over time.
• The summative evaluation prepares the
student to move forward in the program
with guided input regarding their
current state of practice.
Evaluation of Clinical Learning
• Learning contracts or clinical warning
forms are used by clinical instructors to
delineate unsafe clinical practice or
breaches in professional practice.
• These documents become part of the
evaluation process and become part of a
remediation plan.
Evaluation of Clinical Learning
• Clinical Practice Failure
– Clinical failure is the lack of clinical
competence and the inability of the student
to meet course objectives.
– Not all students succeed.
– Some students decide on different career
paths; for other students it is a wake up call
to work harder.
Evaluation of Clinical Learning
• Clinical Practice Success
– Students who have inherited a passion for
lifelong learning from their clinical
instructors will be well equipped and
resilient to meet the demands as they grow
in their professional roles
Evaluation of Clinical Learning
• Clinical Practice Failure
– Students who fail may attempt to blame
failure on the clinical instructor, hence the
importance of the paper trail.
– In the face of clinical failure, what really
matters is how the student and teacher
interact.
– Teachers need to become partners who
stand with, rather than against, vulnerable
students.
Conclusion
• Optimal learning outcomes are not
achieved when the teacher is just an
authority figure and content expert.
• In order for expert clinicians to become
effective teachers, additional knowledge
and skills are required.

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Chapter 24

  • 1. Chapter 24 Crafting the Clinical Experience: A Toolbox for Healthcare Professionals
  • 2. Crafting the Clinical Experience: A Toolbox for Healthcare Professionals • Role Preparation • Implementing the Role • Student Issues • Evaluation of Clinical Learning
  • 3. Crafting the Clinical Experience: A Toolbox for Healthcare Professionals • Optimal clinical learning is best achieved when the teacher is a true educator. • The clinical experience is a time in which the student applies theory to practice. • Establishing and maintaining professional boundaries with students, remaining current in practice, and teaching and implementing evidence-based practice is an art and a science.
  • 4. Role Preparation • Although an educator may be an expert clinician in his or her field, as an educator, he or she may nor have the foundation necessary to be a successful clinical teacher. • The educational institution must provide the necessary mentoring for new faculty.
  • 5. Role Preparation • Scholarship Roles – Discovery–the need for scientific inquiry into the discipline of healthcare professions – Integration–meaning, perspective, making connections across disciplines, and placing specialties in a broader context.
  • 6. Role Preparation • Scholarship Roles – Teaching––the art of professional education. Many educators are not taught how to teach clinically. – Application—calls upon the educator to maintain competency in the clinical field
  • 7. Role Preparation • Clinical Instructor Teaching Strategies – Creating and maintaining an open, collegial relationship – Adapting the experience of the student – Facilitating clinical reasoning – Making time for the student – Receiving environmental support
  • 8. Implementing the Role • Clinical Orientation • Crafting the Clinical Experience • Clinical Rounds • Clinical Decision Making • Postclinical Conferences • FIDeLity • Conducting the Clinical Day
  • 9. Implementing the Role • Five Dimensions of passion that provide a framework for clinical teaching – Commitment – Achievement – Trust – Caring – Collaboration
  • 10. Implementing the Role • Clinical Orientation – How to Get off to a Good Start – The clinical instructor must complete all required agency orientation and be knowledgeable of agency policies and procedures. – Instructors cannot just drop students off at the site and expect the hospital staff to take over. – Clinical instructors need to communicate clear expectations for each clinical experience.
  • 11. Implementing the Role • Crafting the Clinical Experience – It is critical to craft the clinical experience so that the assignments match the course objectives and are congruent with theoretical concepts. – An assignment sheet shows everyone which students are working with which patients.
  • 12. Implementing the Role • Crafting the Clinical Experience – It is imperative to follow agency policies regarding the procedures in which students may or may not participate. – Credibility as a clinical instructor will be tested by staff and students. – Providing students with positive examples as well as examples of omissions or errors helps guide students’ reflective practice.
  • 13. Implementing the Role • Clinical Rounds – Provide an opportunity to observe students interacting with their patients and family members. – Use the teachable moment. – Clinical instructors should use higher level questions to facilitate critical thinking skills. – Provide the students with an experience that keeps them engaged and places them in the role of a total patient care provider
  • 14. Implementing the Role • Clinical Rounds – By eliciting feedback from both the student and staff members, the instructor will be able to determine whether an assignment is too challenging or is not keeping the student engaged. – Developing self-awareness in students is a professional priority.
  • 15. Implementing the Role • Clinical Decision Making – Students progress from assessment decision making to interventional decision making with the capability of appraisal with risk to themselves as well as to the patients – Instructor must monitor and support the student throughout the clinical day and semester by being present and providing feedback for the decisions they make
  • 16. Implementing the Role • Postclinical Conferences – Taking Action Based Upon Analysis of Patient Information – Applying Evidence-Based Research to Practice – Incorporating Evidence-Based Practice – Peer-to-Peer Feedback
  • 17. Implementing the Role • FIDeLity – Taking Action Based Upon Analysis of Patient Information – Applying Evidence-Based Research to Practice – Incorporating Evidence-Based Practice – Peer-to-Peer Feedback – Frequent, immediate, discriminating, lovingly
  • 18. Implementing the Role • FIDeLity – Frequent • Feedback needs to be often – Immediate • Immediate open ended questions • With delayed feedback students cease to care about why their answer or activity was good or not
  • 19. Implementing the Role • FIDeLity – Discriminating • distinguishing features of good and poor performance in ways that are clear to students are imperative – Lovingly • Empathy and personal understanding is an essential component in providing the feedback
  • 20. Implementing the Role • Conducting the Clinical Day – The structure is based on a plan for both instructor and students. – Patient care assignments for each clinical experience must be tied to course objectives. – Plan and track times for specific interventions.
  • 21. Implementing the Role • Conducting the Clinical Day – The student is responsible for keeping the staff informed of the outcome of interventions implemented. – It is the student’s responsibility to provide accurate and timely patient status reports.
  • 22. Student Issues • A good clinical educator knows the student’s background and learning needs. • Early intervention is recommended with students who are not doing well in clinical to improve their performance. • At times the clinical instructor may be called upon to manage a challenging student situation
  • 23. Student Issues • Unprofessional Behavior – May be observed by the clinical instructor or reported by someone else. – Students should be engaged early on in the significance of professional accountability for security and confidentiality related to information technology. – It is the instructor’s role to enforce compliance with issues such as absenteeism, tardiness, dress codes, etc.
  • 24. Student Issues • Incivility – Defining clear guidelines and setting boundaries should begin on the first day of the clinical experience. – If clinical instructor’s interventions with the student are unsatisfactory, he or she should seek guidance from a senior faculty member.
  • 25. Student Issues • Academic Dishonesty and Unethical Behavior – It is the instructor’s responsibility to comply with policy and report violations. – Students may view unethical clinical behaviors differently from unethical classroom behaviors. – Altering charts or failing to report errors can be signs of more serious problems and may affect patient outcomes.
  • 26. Student Issues • Safety – Reporting and investigating causal system failures and revealing the primary error to the physician and the patient is the primary role of the healthcare professional. – The instructor must assess each student’s preparation for delivering safe patient care prior to the beginning of the clinical experience.
  • 27. Student Issues • Safety – The clinical instructor must document and provide feedback to a student who has had a breach of patient safety. – The clinical instructor must follow agency guidelines for reporting such incidents.
  • 28. Evaluation of Clinical Learning • Evaluation is an opportunity for growth. • Should be based on a standard evaluation tool. • The instructor must collect enough data on which to base the evaluation against behavioral outcomes over time.
  • 29. Evaluation of Clinical Learning • Formative evaluation should allow students the opportunity to internalize the process of self reflection and self discovery in his or her personal practice. • Say what you mean, and mean what you say.
  • 30. Evaluation of Clinical Learning • The final clinical evaluation allows the instructor to analyze and deliver to the student the progress of clinical performance over time. • The summative evaluation prepares the student to move forward in the program with guided input regarding their current state of practice.
  • 31. Evaluation of Clinical Learning • Learning contracts or clinical warning forms are used by clinical instructors to delineate unsafe clinical practice or breaches in professional practice. • These documents become part of the evaluation process and become part of a remediation plan.
  • 32. Evaluation of Clinical Learning • Clinical Practice Failure – Clinical failure is the lack of clinical competence and the inability of the student to meet course objectives. – Not all students succeed. – Some students decide on different career paths; for other students it is a wake up call to work harder.
  • 33. Evaluation of Clinical Learning • Clinical Practice Success – Students who have inherited a passion for lifelong learning from their clinical instructors will be well equipped and resilient to meet the demands as they grow in their professional roles
  • 34. Evaluation of Clinical Learning • Clinical Practice Failure – Students who fail may attempt to blame failure on the clinical instructor, hence the importance of the paper trail. – In the face of clinical failure, what really matters is how the student and teacher interact. – Teachers need to become partners who stand with, rather than against, vulnerable students.
  • 35. Conclusion • Optimal learning outcomes are not achieved when the teacher is just an authority figure and content expert. • In order for expert clinicians to become effective teachers, additional knowledge and skills are required.