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VIRTUAL WORLDS
By: Anastasiya
VIRTUAL WORLDS
 Virtual Game Worlds
 Virtual Social Worlds
VIRTUAL WORLDS
 An extension of life
 More personal online community

 Key Characteristics
      Real time conversations
      Avatars
      3D
MARKETING USES
 Advertising and Communication
 Virtual Product Sales (v-Commerce)

 Market Research
EXAMPLE - BAD
American Apparel
 First existing company to enter Second Life

 “Build it and they will come” attitude

 Expected to increase overall profit through virtual
  sales
 Closed after 1 year
EXAMPLE - GOOD
Circuit City
 Online store allows users to virtually experience
  products before purchase
 Greater interactivity increases likelihood of purchase

 Business unit dedicated to virtual world projects

 Blog provides customer support for virtual store users
CONCLUSION
To succeed in the virtual world a company needs to
 Invest money and time

 Not focus on maximizing revenue

 Use virtual world as a marketing tool

 Interact with avatars

 Have a purpose for the virtual store
DISCUSSION
 Calculating ROI is much more difficult in the virtual
 world since product sales online don’t necessarily
 translate into real world sales. How can a company
 measure the effectiveness of their virtual world
 initiatives?

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Virtual Worlds

  • 2. VIRTUAL WORLDS  Virtual Game Worlds  Virtual Social Worlds
  • 3. VIRTUAL WORLDS  An extension of life  More personal online community  Key Characteristics  Real time conversations  Avatars  3D
  • 4. MARKETING USES  Advertising and Communication  Virtual Product Sales (v-Commerce)  Market Research
  • 5. EXAMPLE - BAD American Apparel  First existing company to enter Second Life  “Build it and they will come” attitude  Expected to increase overall profit through virtual sales  Closed after 1 year
  • 6. EXAMPLE - GOOD Circuit City  Online store allows users to virtually experience products before purchase  Greater interactivity increases likelihood of purchase  Business unit dedicated to virtual world projects  Blog provides customer support for virtual store users
  • 7. CONCLUSION To succeed in the virtual world a company needs to  Invest money and time  Not focus on maximizing revenue  Use virtual world as a marketing tool  Interact with avatars  Have a purpose for the virtual store
  • 8.
  • 9. DISCUSSION Calculating ROI is much more difficult in the virtual world since product sales online don’t necessarily translate into real world sales. How can a company measure the effectiveness of their virtual world initiatives?