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“Best	
  Prac+ces”	
  
                       	
  
  in	
  development	
  of	
  Applica+ons	
  
                   	
  for	
  	
  
 Mobile,	
  Tablets	
  and	
  Connected	
  TV	
  
Apps	
  for	
  All	
  Screens	
  
Tapptic in a Nutshell	
  
          100 % Applications
          
          Development
            
Brussels, Liège
          
          Sales 
            
Paris, Amsterdam,
            
Zaventem
my	
  goal	
  for	
  today	
  
1
 you	
  	
  	
  	
  	
  	
  	
  us	
  	
  	
  	
  	
  	
  	
  	
  together	
  
2
 the	
  	
  
 briefing	
  
 	
  
Don’t	
  
                                    the	
  briefing	
  
     	
   	
   	
   	
   	
  “I	
  need	
  an	
  app,	
  	
  
Something	
  like	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ,	
  with	
  
some	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  and	
  	
  	
  	
  	
  	
  	
  	
  .	
  
I	
  also	
  like	
  	
  	
  	
  	
  	
  	
  	
  	
  and	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  ....”	
  
	
  
Don’t	
  
                        the	
  briefing	
  

    	
  “The	
  app	
  
  	
   	
   	
   	
  
should	
  be	
  like	
  the	
  
website,	
  ....”	
  
Don’t	
  
                          the	
  briefing	
  
                     	
  Bad	
  briefing	
  
      	
  	
   	
  	
  
                            =	
  
                    bad	
  budget	
  
DO	
  
                      the	
  briefing	
  
         make	
  it	
  clear	
  
         complete	
  
         draw	
  it	
  
         mindmap	
  
           	
  	
  
DO	
  
3
 	
  
 wireframe	
  
 	
  
Don’t	
  
DO	
  



draw	
  
DO	
  
4
 	
  
 	
  	
  	
  kickoff	
  
 	
  
kickoff	
  mee+ng	
  
Result	
  =	
  to	
  do	
  list	
  
5
 	
  
 development	
  
 	
  
agile	
  
6
 	
  
 	
  	
  	
  tes+ng	
  
 	
  
test	
  	
  	
  test	
  	
  	
  test	
  
again	
  and	
  again	
  
7
 	
  
 	
  	
  	
  delivery	
  
 	
  
info,	
  screenshots,	
  ...	
  
8
 	
  
 	
  	
  	
  launch	
  
 	
  
welcome	
  !	
  
9
 	
  
 	
  	
  	
  
 marke+ng	
  
 	
  
Idea	
  
Marke+ng	
                         Briefing 	
  	
  

Launch	
                            Wireframe	
  


 Delivery	
                         Kickoff	
  

      Tes+ng	
                Development	
  
Where	
  the	
  money	
  goes?	
  
    Maintenance	
                 Concep+on	
  
       10%	
                         10%	
  



                                   Design	
  
                                    10%	
  
        Tes+ng	
  
         20%	
  


                             Development	
  
              Project	
          30%	
  
            Management	
  
               20%	
  
 
        launch	
  
           ≠	
  
       the	
  end	
  
	
  
 
         Tip	
  1	
  
             	
  
       the	
  icon	
  
	
  
 
       Good	
  	
  	
  	
  	
  	
  	
  	
  Bad	
  	
  	
  	
  	
  	
  	
  	
  	
  Ugly	
  
	
  
 
        Tip	
  2	
  
              	
  
       a	
  video	
  
	
  
 
        Tip	
  2	
  
              	
  
       a	
  video	
  
	
  
 
        Tip	
  3	
  
           	
  
       microsite	
  
	
  
 
            Tip	
  4	
  
                 	
  
       shout	
  and	
  listen	
  
	
  
 
          Tip	
  5	
  
                	
  
       free	
  vs	
  paid	
  
	
  
 

                         	
  
              39	
  %	
  are	
  free	
  
                           =	
  	
  
       >85	
  %	
  of	
  all	
  downloads	
  
                           	
  
	
  
                  Freemium	
  
 
       Tip	
  6	
  
         	
  
       tags	
  
	
  
use	
  correct	
  keywords	
  
category	
  
indexing	
  
 
          Tip	
  7	
  
            	
  
       op+miza+on	
  
	
  
 
           Tip	
  8	
  
             	
  
       communica+on	
  
	
  
 
        Tip	
  9	
  
          	
  
       design	
  
	
  
 
            Tip	
  10	
  
                	
  
       use	
  an	
  expert	
  
	
  
 
          Tip	
  11	
  
             	
  
       localisa+on	
  
	
  
 
           Tip	
  12	
  
                     	
  
       keep	
  it	
  relevant	
  
	
  
 

            Tip	
  13	
  
               	
  
   empower	
  app	
  managers	
  
 
          Tip	
  14	
  
                	
  
       use	
  analy+cs	
  
 
       and	
  adjust	
  ...	
  
W	
  
  	
  




do	
  we	
  need	
  an	
  app	
  
40%
 


	
  	
  facts	
  
	
  
 

           What	
  about	
  
           Belgium	
  ?	
  
                          	
  
                    Source	
  	
  
       research	
  by	
  TNS	
  for	
  Vmmtv	
  
         Flanders	
  	
  (06-­‐07/2012)	
  
Fact	
  1:	
  	
  	
  	
  	
  	
  2/3	
  has	
  3	
  screens	
  



 Penetra+on	
                  96%	
   76%*	
   75%	
   67%	
   19%	
   16%	
   36%	
  




Basis:	
  all	
  
*Source:	
  Cim	
  Audimetrie,	
  Q2	
  2012	
  
Fact	
  2:	
  	
  growth	
  usage	
  vs	
  2011	
  


Screen	
  
More	
            10%	
     33%	
     20%	
     55%	
     28%	
     46%	
  
Equal	
           74%	
     53%	
     54%	
     27%	
     45%	
     38%	
  




                                                                          75	
  
Fact	
  3	
  :	
  	
  connected	
  TV	
  



15%	
  
Fact	
  4	
  :	
  +8%	
  usage	
  mobile	
  screens	
  	
  


 Future	
  
  use	
  of	
  
 screens	
  

More	
  -­‐	
  Less	
     -­‐3%	
   +6%	
   -­‐5%	
     +8%	
   +10%	
  
     Equal	
              82%	
   61%	
   53%	
         20%	
   30%	
  
  No	
  device	
                    14%	
     23%	
     51%	
     42%	
  
                                                                       77	
  
Future	
  for	
  marketeer	
  

•  Mul+screen	
  contact	
  
•  Real	
  interac+vity	
  via	
  second	
  screen	
  
•  Interac+on	
  to	
  conversion	
  

                                                   78	
  
37%	
  uses	
  2nd	
  screen	
  to	
  
do	
  something	
  or	
  talk	
  about	
  a	
  
            TV	
  show	
  
                                          79	
  
18%	
  has	
  interest	
  to	
  interact	
  
with	
  brands	
  when	
  they	
  have	
  seen	
  
            the	
  commercial	
  
30	
  %	
  of	
  the	
  second	
  screeners	
  
              shops	
  online	
  
Which	
  screen	
  will	
  play	
  the	
  starring	
  role	
  
          in	
  the	
  consumer’s	
  life?	
  




          	
  



                                                                 82	
  
Which	
  screen	
  will	
  play	
  the	
  starring	
  role	
  
                      in	
  the	
  consumer’s	
  life?	
  




§  It’s	
  not	
  about	
  the	
  screen,	
  it’s	
  about	
  the	
  user	
  
           §  The	
  user	
  watches	
  when	
  he	
  wants	
  
           §  The	
  user	
  watches	
  where	
  he	
  wants	
  
                        	
  



                                                                                 83	
  
Reality Check
Reality	
  Check	
  
       85%	
  almost	
  never	
  downloaded	
  
       25%	
  used	
  only	
  once	
  
       95%	
  uninstalled	
  aper	
  3	
  months	
  
       90%	
  use	
  the	
  TOP25	
  to	
  find	
  their	
  
        	
   	
  	
  	
  apps	
  
	
  
Best Practices
Best	
  Prac+ces	
  
Tapp+c	
  5Cs	
  Rule	
  	
  
	
  
       	
  Concept	
  
       	
  Content	
  
       	
  Compe++ve	
  advantage	
  
       	
  Consumer	
  Centric	
  	
  
Best	
  Prac+ces	
  
Be	
  Device	
  Neutral	
  
Listen	
  to	
  the	
  users	
  (ra+ng	
  /	
  comments)	
  
Keep	
  your	
  eyes	
  wide	
  open:	
  R&D	
  
One	
  User,	
  	
  many	
  Screens	
  &	
  Interfaces	
  
Springboard	
  is	
  a	
  very	
  expensive	
  Real	
  
Estate	
  
At	
  the	
  end,	
  the	
  Web	
  technologies	
  will	
  rule	
  
 
              So,	
  	
  
 do	
  we	
  need	
  apps?	
  
	
  
Thanks	
  




             Stefan	
  Costeur	
  
Visit	
  our	
  booth	
  

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Tapptic dmf 2012 stefan costeur

  • 1. “Best  Prac+ces”     in  development  of  Applica+ons    for     Mobile,  Tablets  and  Connected  TV  
  • 2. Apps  for  All  Screens  
  • 3. Tapptic in a Nutshell   100 % Applications Development Brussels, Liège Sales Paris, Amsterdam, Zaventem
  • 4.
  • 5.
  • 6. my  goal  for  today  
  • 7. 1
  • 8.  you              us                together  
  • 9. 2 the     briefing    
  • 10. Don’t   the  briefing            “I  need  an  app,     Something  like                        ,  with   some                    and                .   I  also  like                  and                      ....”    
  • 11. Don’t   the  briefing    “The  app           should  be  like  the   website,  ....”  
  • 12. Don’t   the  briefing    Bad  briefing           =   bad  budget  
  • 13. DO   the  briefing   make  it  clear   complete   draw  it   mindmap      
  • 14. DO  
  • 15. 3   wireframe    
  • 18. DO  
  • 19. 4        kickoff    
  • 21. Result  =  to  do  list  
  • 22. 5   development    
  • 24. 6        tes+ng    
  • 25. test      test      test  
  • 27. 7        delivery    
  • 29. 8        launch    
  • 31.
  • 32. 9         marke+ng    
  • 33. Idea   Marke+ng   Briefing     Launch   Wireframe   Delivery   Kickoff   Tes+ng   Development  
  • 34. Where  the  money  goes?   Maintenance   Concep+on   10%   10%   Design   10%   Tes+ng   20%   Development   Project   30%   Management   20%  
  • 35.   launch   ≠   the  end    
  • 36.
  • 37.   Tip  1     the  icon    
  • 38.   Good                Bad                  Ugly    
  • 39.   Tip  2     a  video    
  • 40.   Tip  2     a  video    
  • 41.   Tip  3     microsite    
  • 42.
  • 43.   Tip  4     shout  and  listen    
  • 44.
  • 45.   Tip  5     free  vs  paid    
  • 46.     39  %  are  free   =     >85  %  of  all  downloads       Freemium  
  • 47.   Tip  6     tags    
  • 48. use  correct  keywords   category   indexing  
  • 49.   Tip  7     op+miza+on    
  • 50.
  • 51.   Tip  8     communica+on    
  • 52.
  • 53.   Tip  9     design    
  • 54.
  • 55.   Tip  10     use  an  expert    
  • 56.
  • 57.   Tip  11     localisa+on    
  • 58.
  • 59.   Tip  12     keep  it  relevant    
  • 60.
  • 61.   Tip  13     empower  app  managers  
  • 62.
  • 63.   Tip  14     use  analy+cs  
  • 64.
  • 65.   and  adjust  ...  
  • 66. W     do  we  need  an  app  
  • 67. 40%
  • 68.      facts    
  • 69.
  • 70.
  • 71.
  • 72.
  • 73.   What  about   Belgium  ?     Source     research  by  TNS  for  Vmmtv   Flanders    (06-­‐07/2012)  
  • 74. Fact  1:            2/3  has  3  screens   Penetra+on   96%   76%*   75%   67%   19%   16%   36%   Basis:  all   *Source:  Cim  Audimetrie,  Q2  2012  
  • 75. Fact  2:    growth  usage  vs  2011   Screen   More   10%   33%   20%   55%   28%   46%   Equal   74%   53%   54%   27%   45%   38%   75  
  • 76. Fact  3  :    connected  TV   15%  
  • 77. Fact  4  :  +8%  usage  mobile  screens     Future   use  of   screens   More  -­‐  Less   -­‐3%   +6%   -­‐5%   +8%   +10%   Equal   82%   61%   53%   20%   30%   No  device   14%   23%   51%   42%   77  
  • 78. Future  for  marketeer   •  Mul+screen  contact   •  Real  interac+vity  via  second  screen   •  Interac+on  to  conversion   78  
  • 79. 37%  uses  2nd  screen  to   do  something  or  talk  about  a   TV  show   79  
  • 80. 18%  has  interest  to  interact   with  brands  when  they  have  seen   the  commercial  
  • 81. 30  %  of  the  second  screeners   shops  online  
  • 82. Which  screen  will  play  the  starring  role   in  the  consumer’s  life?     82  
  • 83. Which  screen  will  play  the  starring  role   in  the  consumer’s  life?   §  It’s  not  about  the  screen,  it’s  about  the  user   §  The  user  watches  when  he  wants   §  The  user  watches  where  he  wants     83  
  • 84.
  • 85.
  • 87. Reality  Check   85%  almost  never  downloaded   25%  used  only  once   95%  uninstalled  aper  3  months   90%  use  the  TOP25  to  find  their          apps    
  • 88.
  • 89.
  • 91. Best  Prac+ces   Tapp+c  5Cs  Rule        Concept    Content    Compe++ve  advantage    Consumer  Centric    
  • 92. Best  Prac+ces   Be  Device  Neutral   Listen  to  the  users  (ra+ng  /  comments)   Keep  your  eyes  wide  open:  R&D   One  User,    many  Screens  &  Interfaces   Springboard  is  a  very  expensive  Real   Estate   At  the  end,  the  Web  technologies  will  rule  
  • 93.   So,     do  we  need  apps?    
  • 94.
  • 95. Thanks   Stefan  Costeur