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#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
7 Steps to your content
marketing success plan
Presented by Stephen Bateman
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
https://www.linkedin.com/pulse/open-letter-b2b-content-marketers-carlos-hidalgo
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
It’s not human to plan (for many.)
http://contentmarketinginstitute.com/2015/12/uk-2016-content-marketing-research/
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
POLL
Poll question
DIGITAL WEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409
Poll #1
Do you have a content marketing strategy?
1. Yes, and it is documented.
2. Not yet.
3. Unsure.
4. Yes, but it is not documented.
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
My early experimentation with content marketing.
I started blogging here in early 2012For a year, I didn’t break 100 visits/dayThen a post got some attentionBut visits flatlined againMost people would have given up hereBut I’m glad I saw it through
Analytics
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
The Hype Cycle concept is an
accurate way to follow the adoption
curve of a disruptive technology.
1. The technology trigger
point for content marketing:
Any business can publish on
the web. Big platforms, huge
audiences. No fees.
Aspirant status
2. Content marketing seen as
shiny, amazing, and novel.We
all jump on the wagon.
Explorer status.
3. Slide into trough.This isn’t
as easy as we thought. It
doesn’t work. Blame the tool.
Disillusioned status. Most
give up here.
4. With expert help we can
learn the process. Find the
optimal way. Enlightened
status.
5. This works. Great ROI.
Experienced, knowledgeable
status.
Content Marketing Through the lens of Gartner’s Five Step Hype Cycle
Gartner Five Step Hype Cycle
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/Content-Marketing-Strategy-e-Learning-Course
What’s your content marketing maturity level?
Assess your capability.
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
USAGE & EFFECTIVENESS
How would you describe
your organization’s content
marketing maturity level?
This was a new question this year. In general,
effectiveness levels are greater among marketers
with higher levels of content marketing maturity.
Among those who reported being the
most effective:
• 78% were in the sophisticated/mature phase
• 22% were in the adolescent phase
• 0% were in the young/first steps phase
SAY SOPHISTICATED
OR MATURE
32%SOPHISTICATED
MATURE
ADOLESCENT
FIRST STEPS
YOUNG
Providing accurate measurement to the
business, scaling across the organization
Finding success, yet
challenged with integration
across the organization
Have developed a business case,
seeing early success, becoming more
sophisticated with measurement and scaling
Growing pains, challenged
with creating a cohesive strategy
and a measurement plan
Doing some aspects of content,
but have not yet begun to make
content marketing a process
9%
14%
23%
30%
23%
How UK Marketers Assess Their
Content Marketing Maturity Level
Content Marketing in the UK 2016: Benchmarks, Budgets, and Trends: Content Marketing Institute
SPONSORED BY
7
http://bit.ly/cmi-uk-benchmarks-2016
Content marketing maturity levels in the UK 2016
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
The return on
content
marketing lags,
and the
benefits aren’t
apparent until
later.
Rule 1.
http://bit.ly/content-roi-webinar
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
30 day trials don’t work.
Content marketing is a marathon, not a sprint.
Don’t give up too soon.
Takeaway #1
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
For more on costs, KPIs, measurement and ROI.
ROI =
Return
Investment £ cost of producing content
£ cost of sourcing content
£ time planning / managing strategy
£ time distributing content
£ paid promotion
£ software and tools
£ visibility in search
£ share of voice, brand uplift
£ thought leadership, mentions
£ conversions
£ leads and revenue
http://bit.ly/Content-ROI-Guide
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/curata-ultimate-tool-list
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/curata-ultimate-tool-list
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Let’s untangle the distortion.
In seven interdependent steps.
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Work on
4 Manage the
editorial.
4 Themes, topics,
12 month
calendar,
production plan,
content hub.
5 Create great
content.
5 Writing,
headlines,
formatting, on-
page SEO,
curation,
atomisation.
6 Market your
marketing.
6 Channel
management,
influencers, paid
promotion.
Non-negotiable
1 Audit and set
clear goals.
1 Capability
assessment,
content audit,
smart goals,
metrics.
2 Define
audiences and
personas.
2 Customer
segments, ideal
buyer personas,
buying cycle,
keywords.
3 Create a
strategy.
3 One pager:
Mission
statement, value
proposition,
sweet spot,
governance.
7 Evaluation and
measurement
ROI.
7 Costs, metrics,
analytics,
reporting.
My 7 Step Content Marketing Success Plan.
http://bit.ly/cm-strategy-guide
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
POLL
Poll question
DIGITAL WEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409
Poll #2
What is your primary content challenge?
1. Producing a variety of content.
2. Producing engaging content.
3. Producing content consistently.
4. Measuring content effectiveness.
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/cmi-uk-benchmarks-2016
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
4 Manage the
editorial.
4 Themes, topics,
12 month
calendar,
production plan,
content hub.
5 Create great
content.
5 Writing,
headlines,
formatting, on-
page SEO,
curation,
atomisation.
6 Market your
marketing.
6 Channel
management,
influencers, paid
promotion.
1 Audit and set
clear goals.
1 Capability
assessment,
content audit,
smart goals,
metrics.
2 Define
audiences and
personas.
2 Customer
segments, ideal
buyer personas,
buying cycle,
keywords.
3 Create a
strategy.
3 One pager:
Mission
statement, value
proposition,
sweet spot,
governance.
7 Evaluation and
measurement
ROI.
7 Costs, metrics,
analytics,
reporting.
Challenge #1 - Producing Engaging Content.
#1Producingengagingcontent
http://bit.ly/cm-strategy-guide
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Three-step content marketing mission statement
#1Producingengagingcontent
http://bit.ly/cm-strategy-guide
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Persona Profile: Laura | Age: 24 – 34 years old | Demographic: B or C1
Job: Laura is employed within the same sector in which she did her degree. Either an office based,
professional services job or a nurturing role such as a teacher or healthcare. Laura is determined to
keep climbing her chosen career ladder and is currently working toward a promotion into middle
management, if she isn’t there already!
“I wish there was an
extra hour in the day!”
Between organizing her active social life,
staying late at work, catching up with mum,
reviewing the wedding budget with her
fiancé and replying to numerous WhatsApp
messages from her bridesmaids – Laura
finds herself saying this phrase often!
Anything that can help her spend her time
more efficiently, is King.
Her main online frustration is:
“There is a glut of
information available
online, but most of it isn’t
relevant to me. I haven’t got
time to wade through it all!”
Laura loves visual,
graphical and
concise content!
Laura knows her Facebook usage is out of control! She can’t
help checking Facebook on her smartphone throughout the
working day. She also uses her smartphone to browse
Pinterest and wedding blogs during her commute to work. In
the evening, if she isn’t out at the latest bar or restaurant in
town, she curls up on the sofa with her tablet or laptop to
continue her Pinterest search, whilst checking in on
Facebook and Instagram throughout the evening.
Family, friends and social acceptance are
central to Laura’s decision making process.
Laura has a realistic, but not
bottomless, budget. She wants
to avoid cutting corners so will
invest her precious time in
ensuring that she is spending
her money wisely.
In her spare time,
Laura catches up with
friends at local foodie
establishments. She is
prepared to pay for
quality food and drink
if she has heard
positive reviews from
her social circle.
#2Producingengagingcontent
Customer Persona
http://bit.ly/cm-strategy-guide
For B2B Buyer Persona generation visit:
http://bit.ly/B2B-Buyer-Persona-Generation
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
#3Producingengagingcontent
Three-step content curation system
Select the most important evergreen content.
Organise / tag and file it in a content repository.
Filter-out the mediocre stuff. Act like a museum
curator working on an outstanding exhibit.
Curation is a human practice.
Identify big trends from small musings.
Mash up / merge content to create fresh
perspectives. Publish to your social
networks.
Distribution is semi- automated.
Use a combination of tools to grab / trap /
scoop gather content from scattered places
and bring them into one place.
Aggregation is a technology.
Content
Curation
I
Adapted HiveFire Inc
I
Content
Elevation
http://bit.ly/cm-strategy-guide
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
#4Producingengagingcontent
A great content creation checklist
http://bit.ly/cm-strategy-guide
Attractive1
Discoverable2
Consumable3
Understandable4
Shareable 5
Actionable 6
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Takeaway: Spend minimum 20% of your time researching and testing headlines
Pay special attention to headlines
On average, five times as
many people read the
headline as read the copy
body. When you have written
your headline, you have
spent eighty cents of your
dollar.
David Ogilvy
80% of people make a decision about whether or not they should check out
an article based on the headline.
#4Producingengagingcontent
Attractive1
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Personalise
Words that stand out from the crowd
You and Your
• “You” is the 5th most popular word in viral
headlines.*
• “Your” is in the Top 20.
• Combined, these two pronouns appear in 16
per cent of all the headlines in the study.*
Takeaway: Use You and Your to signal your content is about the reader, not about the writer.
*Rippen survey: http://bit.ly/viral-headlines
#4Producingengagingcontent
Attractive1
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
Test your headline for attractiveness
http://bit.ly/headline-analyser
#4Producingengagingcontent
Attractive1
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/cmi-uk-benchmarks-2016
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
4 Manage the
editorial.
4 Themes, topics,
12 month
calendar,
production plan,
content hub.
5 Create great
content.
5 Writing,
headlines,
formatting, on-
page SEO,
curation,
atomisation.
6 Market your
marketing.
6 Channel
management,
influencers, paid
promotion.
1 Audit and set
clear goals.
1 Capability
assessment,
content audit,
smart goals,
metrics.
2 Define
audiences and
personas.
2 Customer
segments, ideal
buyer personas,
buying cycle,
keywords.
3 Create a
strategy.
3 One pager:
Mission
statement, value
proposition,
sweet spot,
governance.
7 Evaluation and
measurement
ROI.
7 Costs, metrics,
analytics,
reporting.
2 critical focus areas.
#2Measuringcontenteffectiveness
http://bit.ly/cm-strategy-guide
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
A goldmine of data
Content analytics
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
POLISH / optimiseKEEP / do
more
3 TRASH
4
Spreadsheet
Existing Content Assets
1
RubbishStar content Moderate
2
Gaps
Ideate /CREATE
http://bit.ly/cm-strategy-guide
#2Measuringcontenteffectiveness
A content auditing system
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/cm-strategy-guide
#2Measuringcontenteffectiveness
A simple reporting system
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
http://bit.ly/Content-Marketing-Strategy-e-Learning-Course
Plan your journey to content marketing excellence
Assess your capability.
• What’s my capability?
• Is content marketing right
for me and my business?
• How much does it cost?
• How do I get buy-in?
• How do I decide what skills
and disciplines to focus on?
• What techniques can I learn
to improve my content
marketing ROI.
• What tools will help me
promote my content and
increase my reach?
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
My 10 departing best practice tips for content marketing success
1. Ideal buyer personas are non-negotiable: we can only create content that works when we understand what out target
audience is looking for.
2. Understand your buyers issues and challenges: Define eight category themes and topics in your sweet spot, stick to
them, relentlessly, if you want search engines to index and rank your content as expert and authoritative.
3. Know your buyer cycle intimately: There are 6 phases and 13 touch points in the buying cycle (funnels) where your
potential buyer is open to influence. This is where your content marketing can win or lose the battle. This is where you pick
your formats. It’ your marketing, but it’s their time. Have you got the formats that are required for the job, or are you leaking
profit?
4. It’s better to publish one truly excellent post per week than five mediocre posts every week.
5. If you’re creating great content, but have poor on-page SEO, you might as well not be creating content.
6. If you’re still in the early stages of earning your domain authority and page rank, use programmatic paid solutions to
promote your content.
7. Allocate 25% of your time and budget to paid promotion.
8. Define your process. At Concentric Dots / Smart Insights we use a seven step process.
9. Don’t aim for perfection with your strategy, rough is enough. Create a simple one-page content marketing strategy which
has your goals, metrics, mission statement, target audiences, editorial ideas, frequency, and channel management plans.
10.Get specialist training and support in creating great content that has the six attributes, without which you will just waste
your precious time and money.
#DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
CONNECT WITH ME
https://uk.linkedin.com/in/shbateman


https://www.facebook.com/groups/concentricdots.membersclub/
http://twitter.com/concentricdots
http://www.slideshare.net/stepbate

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Content marketing strategy success plan

  • 1. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots 7 Steps to your content marketing success plan Presented by Stephen Bateman
  • 2. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots https://www.linkedin.com/pulse/open-letter-b2b-content-marketers-carlos-hidalgo
  • 3. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
  • 4. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots
  • 5. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots It’s not human to plan (for many.) http://contentmarketinginstitute.com/2015/12/uk-2016-content-marketing-research/
  • 6. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots POLL Poll question DIGITAL WEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409 Poll #1 Do you have a content marketing strategy? 1. Yes, and it is documented. 2. Not yet. 3. Unsure. 4. Yes, but it is not documented.
  • 7. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots My early experimentation with content marketing. I started blogging here in early 2012For a year, I didn’t break 100 visits/dayThen a post got some attentionBut visits flatlined againMost people would have given up hereBut I’m glad I saw it through Analytics
  • 8. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots The Hype Cycle concept is an accurate way to follow the adoption curve of a disruptive technology. 1. The technology trigger point for content marketing: Any business can publish on the web. Big platforms, huge audiences. No fees. Aspirant status 2. Content marketing seen as shiny, amazing, and novel.We all jump on the wagon. Explorer status. 3. Slide into trough.This isn’t as easy as we thought. It doesn’t work. Blame the tool. Disillusioned status. Most give up here. 4. With expert help we can learn the process. Find the optimal way. Enlightened status. 5. This works. Great ROI. Experienced, knowledgeable status. Content Marketing Through the lens of Gartner’s Five Step Hype Cycle Gartner Five Step Hype Cycle
  • 9. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/Content-Marketing-Strategy-e-Learning-Course What’s your content marketing maturity level? Assess your capability.
  • 10. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots USAGE & EFFECTIVENESS How would you describe your organization’s content marketing maturity level? This was a new question this year. In general, effectiveness levels are greater among marketers with higher levels of content marketing maturity. Among those who reported being the most effective: • 78% were in the sophisticated/mature phase • 22% were in the adolescent phase • 0% were in the young/first steps phase SAY SOPHISTICATED OR MATURE 32%SOPHISTICATED MATURE ADOLESCENT FIRST STEPS YOUNG Providing accurate measurement to the business, scaling across the organization Finding success, yet challenged with integration across the organization Have developed a business case, seeing early success, becoming more sophisticated with measurement and scaling Growing pains, challenged with creating a cohesive strategy and a measurement plan Doing some aspects of content, but have not yet begun to make content marketing a process 9% 14% 23% 30% 23% How UK Marketers Assess Their Content Marketing Maturity Level Content Marketing in the UK 2016: Benchmarks, Budgets, and Trends: Content Marketing Institute SPONSORED BY 7 http://bit.ly/cmi-uk-benchmarks-2016 Content marketing maturity levels in the UK 2016
  • 11. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots The return on content marketing lags, and the benefits aren’t apparent until later. Rule 1. http://bit.ly/content-roi-webinar
  • 12. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots 30 day trials don’t work. Content marketing is a marathon, not a sprint. Don’t give up too soon. Takeaway #1
  • 13. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots For more on costs, KPIs, measurement and ROI. ROI = Return Investment £ cost of producing content £ cost of sourcing content £ time planning / managing strategy £ time distributing content £ paid promotion £ software and tools £ visibility in search £ share of voice, brand uplift £ thought leadership, mentions £ conversions £ leads and revenue http://bit.ly/Content-ROI-Guide
  • 14. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/curata-ultimate-tool-list
  • 15. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/curata-ultimate-tool-list
  • 16. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Let’s untangle the distortion. In seven interdependent steps.
  • 17. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Work on 4 Manage the editorial. 4 Themes, topics, 12 month calendar, production plan, content hub. 5 Create great content. 5 Writing, headlines, formatting, on- page SEO, curation, atomisation. 6 Market your marketing. 6 Channel management, influencers, paid promotion. Non-negotiable 1 Audit and set clear goals. 1 Capability assessment, content audit, smart goals, metrics. 2 Define audiences and personas. 2 Customer segments, ideal buyer personas, buying cycle, keywords. 3 Create a strategy. 3 One pager: Mission statement, value proposition, sweet spot, governance. 7 Evaluation and measurement ROI. 7 Costs, metrics, analytics, reporting. My 7 Step Content Marketing Success Plan. http://bit.ly/cm-strategy-guide
  • 18. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots POLL Poll question DIGITAL WEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409 Poll #2 What is your primary content challenge? 1. Producing a variety of content. 2. Producing engaging content. 3. Producing content consistently. 4. Measuring content effectiveness.
  • 19. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/cmi-uk-benchmarks-2016
  • 20. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots 4 Manage the editorial. 4 Themes, topics, 12 month calendar, production plan, content hub. 5 Create great content. 5 Writing, headlines, formatting, on- page SEO, curation, atomisation. 6 Market your marketing. 6 Channel management, influencers, paid promotion. 1 Audit and set clear goals. 1 Capability assessment, content audit, smart goals, metrics. 2 Define audiences and personas. 2 Customer segments, ideal buyer personas, buying cycle, keywords. 3 Create a strategy. 3 One pager: Mission statement, value proposition, sweet spot, governance. 7 Evaluation and measurement ROI. 7 Costs, metrics, analytics, reporting. Challenge #1 - Producing Engaging Content. #1Producingengagingcontent http://bit.ly/cm-strategy-guide
  • 21. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Three-step content marketing mission statement #1Producingengagingcontent http://bit.ly/cm-strategy-guide
  • 22. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Persona Profile: Laura | Age: 24 – 34 years old | Demographic: B or C1 Job: Laura is employed within the same sector in which she did her degree. Either an office based, professional services job or a nurturing role such as a teacher or healthcare. Laura is determined to keep climbing her chosen career ladder and is currently working toward a promotion into middle management, if she isn’t there already! “I wish there was an extra hour in the day!” Between organizing her active social life, staying late at work, catching up with mum, reviewing the wedding budget with her fiancé and replying to numerous WhatsApp messages from her bridesmaids – Laura finds herself saying this phrase often! Anything that can help her spend her time more efficiently, is King. Her main online frustration is: “There is a glut of information available online, but most of it isn’t relevant to me. I haven’t got time to wade through it all!” Laura loves visual, graphical and concise content! Laura knows her Facebook usage is out of control! She can’t help checking Facebook on her smartphone throughout the working day. She also uses her smartphone to browse Pinterest and wedding blogs during her commute to work. In the evening, if she isn’t out at the latest bar or restaurant in town, she curls up on the sofa with her tablet or laptop to continue her Pinterest search, whilst checking in on Facebook and Instagram throughout the evening. Family, friends and social acceptance are central to Laura’s decision making process. Laura has a realistic, but not bottomless, budget. She wants to avoid cutting corners so will invest her precious time in ensuring that she is spending her money wisely. In her spare time, Laura catches up with friends at local foodie establishments. She is prepared to pay for quality food and drink if she has heard positive reviews from her social circle. #2Producingengagingcontent Customer Persona http://bit.ly/cm-strategy-guide For B2B Buyer Persona generation visit: http://bit.ly/B2B-Buyer-Persona-Generation
  • 23. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots #3Producingengagingcontent Three-step content curation system Select the most important evergreen content. Organise / tag and file it in a content repository. Filter-out the mediocre stuff. Act like a museum curator working on an outstanding exhibit. Curation is a human practice. Identify big trends from small musings. Mash up / merge content to create fresh perspectives. Publish to your social networks. Distribution is semi- automated. Use a combination of tools to grab / trap / scoop gather content from scattered places and bring them into one place. Aggregation is a technology. Content Curation I Adapted HiveFire Inc I Content Elevation http://bit.ly/cm-strategy-guide
  • 24. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots #4Producingengagingcontent A great content creation checklist http://bit.ly/cm-strategy-guide Attractive1 Discoverable2 Consumable3 Understandable4 Shareable 5 Actionable 6
  • 25. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Takeaway: Spend minimum 20% of your time researching and testing headlines Pay special attention to headlines On average, five times as many people read the headline as read the copy body. When you have written your headline, you have spent eighty cents of your dollar. David Ogilvy 80% of people make a decision about whether or not they should check out an article based on the headline. #4Producingengagingcontent Attractive1
  • 26. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Personalise Words that stand out from the crowd You and Your • “You” is the 5th most popular word in viral headlines.* • “Your” is in the Top 20. • Combined, these two pronouns appear in 16 per cent of all the headlines in the study.* Takeaway: Use You and Your to signal your content is about the reader, not about the writer. *Rippen survey: http://bit.ly/viral-headlines #4Producingengagingcontent Attractive1
  • 27. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots Test your headline for attractiveness http://bit.ly/headline-analyser #4Producingengagingcontent Attractive1
  • 28. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/cmi-uk-benchmarks-2016
  • 29. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots 4 Manage the editorial. 4 Themes, topics, 12 month calendar, production plan, content hub. 5 Create great content. 5 Writing, headlines, formatting, on- page SEO, curation, atomisation. 6 Market your marketing. 6 Channel management, influencers, paid promotion. 1 Audit and set clear goals. 1 Capability assessment, content audit, smart goals, metrics. 2 Define audiences and personas. 2 Customer segments, ideal buyer personas, buying cycle, keywords. 3 Create a strategy. 3 One pager: Mission statement, value proposition, sweet spot, governance. 7 Evaluation and measurement ROI. 7 Costs, metrics, analytics, reporting. 2 critical focus areas. #2Measuringcontenteffectiveness http://bit.ly/cm-strategy-guide
  • 30. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots A goldmine of data Content analytics
  • 31. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots POLISH / optimiseKEEP / do more 3 TRASH 4 Spreadsheet Existing Content Assets 1 RubbishStar content Moderate 2 Gaps Ideate /CREATE http://bit.ly/cm-strategy-guide #2Measuringcontenteffectiveness A content auditing system
  • 32. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/cm-strategy-guide #2Measuringcontenteffectiveness A simple reporting system
  • 33. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots http://bit.ly/Content-Marketing-Strategy-e-Learning-Course Plan your journey to content marketing excellence Assess your capability. • What’s my capability? • Is content marketing right for me and my business? • How much does it cost? • How do I get buy-in? • How do I decide what skills and disciplines to focus on? • What techniques can I learn to improve my content marketing ROI. • What tools will help me promote my content and increase my reach?
  • 34. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots My 10 departing best practice tips for content marketing success 1. Ideal buyer personas are non-negotiable: we can only create content that works when we understand what out target audience is looking for. 2. Understand your buyers issues and challenges: Define eight category themes and topics in your sweet spot, stick to them, relentlessly, if you want search engines to index and rank your content as expert and authoritative. 3. Know your buyer cycle intimately: There are 6 phases and 13 touch points in the buying cycle (funnels) where your potential buyer is open to influence. This is where your content marketing can win or lose the battle. This is where you pick your formats. It’ your marketing, but it’s their time. Have you got the formats that are required for the job, or are you leaking profit? 4. It’s better to publish one truly excellent post per week than five mediocre posts every week. 5. If you’re creating great content, but have poor on-page SEO, you might as well not be creating content. 6. If you’re still in the early stages of earning your domain authority and page rank, use programmatic paid solutions to promote your content. 7. Allocate 25% of your time and budget to paid promotion. 8. Define your process. At Concentric Dots / Smart Insights we use a seven step process. 9. Don’t aim for perfection with your strategy, rough is enough. Create a simple one-page content marketing strategy which has your goals, metrics, mission statement, target audiences, editorial ideas, frequency, and channel management plans. 10.Get specialist training and support in creating great content that has the six attributes, without which you will just waste your precious time and money.
  • 35. #DIGITALWEEK SMARTINSIGHTS.COM SUCCESSFLOW.CO.UK • 0845 680 5409@concentricdots CONNECT WITH ME https://uk.linkedin.com/in/shbateman 
 https://www.facebook.com/groups/concentricdots.membersclub/ http://twitter.com/concentricdots http://www.slideshare.net/stepbate