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SOCIAL MEDIA
STRATEGY MAPPING
Steph Parker, Sleek Marketing University
May 14, 2015 1-3pm @ General Assembly, Boston
INTRODUCTIONS
I’m Steph.
•Digital Strategy, Allen & Gerritsen
•Instructor, General Assembly
•Get ready for lots of movie references.
SLEEK MARKETING UNIVERSITY – MAY 14, 2015
Social media is what makes your brand’s marketing
ecosystem come alive. It’s more than just a way to
advertise; it’s a place to start conversations, forge
relationships, tell stories, and get details about your
audience the way you would with a new friend at a party.
ONE SIZE DOES NOT FIT ALL.
SLEEK MARKETING UNIVERSITY – MAY 14, 2015
The strategy part is a lot like dating. You find a potential
match. Flirt with them. Listen to them. Learn about
them. Get them to like you. Discover what makes them
tick. Try new things with them. And, when something
goes wrong, look at how to make it better.
POSITIONING
WHO ARE YOU & HOW DO YOU WANT TO BE SEEN?
AUDIENCE
WHO ARE YOU TALKING TO? WHO AREN’T YOU?
RELATIONSHIP
WHERE’S YOUR COMMON GROUND?
COMPETITION
WHO MATTERS TO YOUR BOTTOM LINE…
COMPETITION
…AND WHO COULD STEAL THE SHOW?
GOALS
WHAT DO YOU WANT TO ACCOMPLISH?
APPROACH
HOW DOES YOUR STRATEGY COME ALIVE?
EVALUATION
HOW’D YOU DO? HOW CAN YOU DO BETTER?
SERIOUSLY.
YOU CAN’T DO SOCIAL
WITHOUT MEASUREMENT.
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
DON’T GIVE UP WHEN THIS HAPPENS. (AND IT INEVITABLY WILL.)
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
A INTRO TO PICKING THE 

RIGHT PLATFORMS
SLEEK MARKETING UNIVERSITY – MAY 14, 2015
(aka lots of text on slides)
NO MATTER THE PLATFORM, REMEMBER THE USER.
FACEBOOK.
Source: Facebook
‣ 936 million daily active users = everyone (but even
then, sometimes it doesn’t make sense to be here)
‣ More than half a million mobile daily users
‣ Global audience reach
‣ Robust organic & paid media targeting
‣ Strong paid media placement options
‣ 25-34 age group is the majority at 20.5%, but growth
has leveled
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
TWITTER.
Source: Twitter, Pew Internet Research, AdWeek
‣ Almost 300 million monthly active users
‣ Wide variety of audience interests
‣ Global reach
‣ 78% of users access via mobile
‣ Flexible paid targeting
‣ Audience skews slightly younger; 44% of users are
under 35
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
LINKEDIN.
Source: LinkedIn, Quantcast
‣ Talent & recruiting; small business & entrepreneur
audiences comprise the majority
‣ 45% access via mobile (and the mobile experience is
nicer!)
‣ Global reach
‣ More than 100 million U.S. users
‣ Majority of users are male; between 25-64
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
INSTAGRAM.
Source: Instagram, Pew Internet Research
‣ 200 million international users
‣ Global reach
‣ Obviously, a visual mobile platform
‣ Can’t post links in posts
‣ Design, food, fashion, and travel-based content
captivate large amounts of engagement
‣ Video limited to 15 seconds, highly underutilized
feature
‣ Don’t forget - it’s owned by Facebook
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
PINTEREST.
Source: Mashable, Social Media Today
‣ Almost 80% of the users in the United States are
female
‣ Naturally, the platform has become highly gendered
to focus on cooking, home decorating, DIY projects,
and fashion & beauty
‣ Pinning products that lead directly to a purchase
page = measurable ROI
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
YOUTUBE.
Source: YouTube, Pew Internet Research
‣ The leader in social video
‣ Humor + thought-provoking + artistically beautiful
content = some of the most successful
‣ More than 1 billion unique monthly users, with 2/3
under the age of 35
‣ Men tend to view content about video games &
practical jokes; women tend to view beauty tutorials
& pop culture pieces
‣ Mobile represents about 40% of a user’s time on the
site
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
GOOGLE+.
Source: Mashable, Social Media Today
‣ Great for Hangouts, not so great for anything else
‣ No consistent proven impact on SEO/search
‣ 343 million monthly users*
‣ Users tend to skew male, a bit younger, more tech
& news focused
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
VINE
Source: AllTwitter
‣ Mobile-only 6-second looping video platform
‣ Most active users are between 18-20 and are female
(57%)
‣ A platform to watch as video expands to a projected
55% of all online content by 2016
‣ Don’t forget - it’s owned by Twitter
‣ And, 1 in 5 tweets contains a link to Vine
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
TUMBLR
Source: Mashable, Agile Impact
‣ Functions as both a social network & an easy-to-use
CMS - much easier than Wordpress (but to that end,
more limited)
‣ 66% of users are under the age of 35(!), making this
not just Millennials, but Gen Z (scary)
‣ Most popular content focuses on daily life, selfies,
GIFs, and… porn.
‣ Owned by Yahoo!
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
SNAPCHAT
Source AdWeek
‣ The “disappearing message” app, popular with
Millennials to an extent, but rampant with Gen Z
‣ 40% of 18-year olds use it more than 1x per day
‣ Innovative explorations allow users to pay each
other through the app
‣ Mobile-only interface
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
Keep your eyes on Periscope (and Meerkat, maybe).
MOBILE LIVESTREAMING - ON THE UP & UP.
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
DON’T FORGET ABOUT YOUR
OWNED PROPERTIES.
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
DO WHAT’S RIGHT FOR
YOUR BUSINESS.
SLEEK MARKETING UNIVERSITY - MAY 14, 2015
LET’S REVIEW.
ANY QUESTIONS?
‣ Body Level One
‣ Body Level Two
‣ Body Level Three
‣ Body Level Four
‣ Body Level Five
‣ Body Level One
‣ Body Level Two
‣ Body Level Three
‣ Body Level Four
‣ Body Level Five
STEPH PARKER
‣ @stephparker
‣ stephparker.me

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Sleek Marketing University 2015: Social Media Strategy Mapping

  • 1. SOCIAL MEDIA STRATEGY MAPPING Steph Parker, Sleek Marketing University May 14, 2015 1-3pm @ General Assembly, Boston
  • 2. INTRODUCTIONS I’m Steph. •Digital Strategy, Allen & Gerritsen •Instructor, General Assembly •Get ready for lots of movie references.
  • 3. SLEEK MARKETING UNIVERSITY – MAY 14, 2015 Social media is what makes your brand’s marketing ecosystem come alive. It’s more than just a way to advertise; it’s a place to start conversations, forge relationships, tell stories, and get details about your audience the way you would with a new friend at a party.
  • 4. ONE SIZE DOES NOT FIT ALL.
  • 5. SLEEK MARKETING UNIVERSITY – MAY 14, 2015 The strategy part is a lot like dating. You find a potential match. Flirt with them. Listen to them. Learn about them. Get them to like you. Discover what makes them tick. Try new things with them. And, when something goes wrong, look at how to make it better.
  • 6. POSITIONING WHO ARE YOU & HOW DO YOU WANT TO BE SEEN?
  • 7. AUDIENCE WHO ARE YOU TALKING TO? WHO AREN’T YOU?
  • 9. COMPETITION WHO MATTERS TO YOUR BOTTOM LINE…
  • 10. COMPETITION …AND WHO COULD STEAL THE SHOW?
  • 11. GOALS WHAT DO YOU WANT TO ACCOMPLISH?
  • 12. APPROACH HOW DOES YOUR STRATEGY COME ALIVE?
  • 13. EVALUATION HOW’D YOU DO? HOW CAN YOU DO BETTER?
  • 14. SERIOUSLY. YOU CAN’T DO SOCIAL WITHOUT MEASUREMENT. SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 15. DON’T GIVE UP WHEN THIS HAPPENS. (AND IT INEVITABLY WILL.) SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 16. A INTRO TO PICKING THE 
 RIGHT PLATFORMS SLEEK MARKETING UNIVERSITY – MAY 14, 2015 (aka lots of text on slides)
  • 17. NO MATTER THE PLATFORM, REMEMBER THE USER.
  • 18.
  • 19. FACEBOOK. Source: Facebook ‣ 936 million daily active users = everyone (but even then, sometimes it doesn’t make sense to be here) ‣ More than half a million mobile daily users ‣ Global audience reach ‣ Robust organic & paid media targeting ‣ Strong paid media placement options ‣ 25-34 age group is the majority at 20.5%, but growth has leveled SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 20. TWITTER. Source: Twitter, Pew Internet Research, AdWeek ‣ Almost 300 million monthly active users ‣ Wide variety of audience interests ‣ Global reach ‣ 78% of users access via mobile ‣ Flexible paid targeting ‣ Audience skews slightly younger; 44% of users are under 35 SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 21. LINKEDIN. Source: LinkedIn, Quantcast ‣ Talent & recruiting; small business & entrepreneur audiences comprise the majority ‣ 45% access via mobile (and the mobile experience is nicer!) ‣ Global reach ‣ More than 100 million U.S. users ‣ Majority of users are male; between 25-64 SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 22. INSTAGRAM. Source: Instagram, Pew Internet Research ‣ 200 million international users ‣ Global reach ‣ Obviously, a visual mobile platform ‣ Can’t post links in posts ‣ Design, food, fashion, and travel-based content captivate large amounts of engagement ‣ Video limited to 15 seconds, highly underutilized feature ‣ Don’t forget - it’s owned by Facebook SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 23. PINTEREST. Source: Mashable, Social Media Today ‣ Almost 80% of the users in the United States are female ‣ Naturally, the platform has become highly gendered to focus on cooking, home decorating, DIY projects, and fashion & beauty ‣ Pinning products that lead directly to a purchase page = measurable ROI SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 24. YOUTUBE. Source: YouTube, Pew Internet Research ‣ The leader in social video ‣ Humor + thought-provoking + artistically beautiful content = some of the most successful ‣ More than 1 billion unique monthly users, with 2/3 under the age of 35 ‣ Men tend to view content about video games & practical jokes; women tend to view beauty tutorials & pop culture pieces ‣ Mobile represents about 40% of a user’s time on the site SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 25. GOOGLE+. Source: Mashable, Social Media Today ‣ Great for Hangouts, not so great for anything else ‣ No consistent proven impact on SEO/search ‣ 343 million monthly users* ‣ Users tend to skew male, a bit younger, more tech & news focused SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 26. VINE Source: AllTwitter ‣ Mobile-only 6-second looping video platform ‣ Most active users are between 18-20 and are female (57%) ‣ A platform to watch as video expands to a projected 55% of all online content by 2016 ‣ Don’t forget - it’s owned by Twitter ‣ And, 1 in 5 tweets contains a link to Vine SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 27. TUMBLR Source: Mashable, Agile Impact ‣ Functions as both a social network & an easy-to-use CMS - much easier than Wordpress (but to that end, more limited) ‣ 66% of users are under the age of 35(!), making this not just Millennials, but Gen Z (scary) ‣ Most popular content focuses on daily life, selfies, GIFs, and… porn. ‣ Owned by Yahoo! SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 28. SNAPCHAT Source AdWeek ‣ The “disappearing message” app, popular with Millennials to an extent, but rampant with Gen Z ‣ 40% of 18-year olds use it more than 1x per day ‣ Innovative explorations allow users to pay each other through the app ‣ Mobile-only interface SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 29. Keep your eyes on Periscope (and Meerkat, maybe). MOBILE LIVESTREAMING - ON THE UP & UP. SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 30. DON’T FORGET ABOUT YOUR OWNED PROPERTIES. SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 31. DO WHAT’S RIGHT FOR YOUR BUSINESS. SLEEK MARKETING UNIVERSITY - MAY 14, 2015
  • 33. ANY QUESTIONS? ‣ Body Level One ‣ Body Level Two ‣ Body Level Three ‣ Body Level Four ‣ Body Level Five ‣ Body Level One ‣ Body Level Two ‣ Body Level Three ‣ Body Level Four ‣ Body Level Five STEPH PARKER ‣ @stephparker ‣ stephparker.me