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Be	
  the	
  Mobile	
  Leader	
  
 of	
  Your	
  Community	
  
                   Steve	
  Bu(ry	
  
   Na-onal	
  Newspaper	
  Associa-on	
  #NNA2010	
  
              American	
  Press	
  Ins-tute	
  
                  Sept.	
  30,	
  2010	
  
    sbu(ry@tbd.com,	
  @stevebu(ry,	
  tbd.com	
  
Read	
  more	
  
•  Blog	
  posts	
  at	
  stevebu(ry.wordpress.com	
  
•  tbd.com	
  
•  @stevebu(ry	
  on	
  Twi(er	
  
•  Slideshare.net/stevebu(ry	
  
•  Tomi	
  T.	
  Ahonen’s	
  blog,	
  Communi-es	
  
   Dominate	
  Brands	
  (linked	
  from	
  my	
  blog)	
  
How	
  you	
  use	
  mobile	
  devices
                                          	
  
•  iPhone	
                  •  iPod	
  Touch	
  
•  Android	
                 •  iPod	
  
•  BlackBerry	
              •  Other	
  music	
  
•  Other	
  smartphone	
     •  Kindle	
  
•  dumbphone	
               •  iPad	
  
•  Game	
  device	
          •  Other	
  tablet	
  
How	
  you	
  use	
  mobile	
  devices
                                          	
  
•  Phone	
                •  Tweet	
  
•  Camera	
               •  4sq	
  (other	
  loca-on)	
  
•  Photo	
  album	
       •  Other	
  social	
  media	
  
•  Email	
                •  News	
  on	
  web	
  
•  Text	
  messages	
     •  Other	
  web	
  use	
  
•  Calendar	
             •  News	
  apps	
  
•  Maps	
                 •  Other	
  apps	
  
Upheaval	
  &	
  Opportunity	
  
•  82%	
  of	
  adults	
  use	
  cell	
  phones	
  
•  23%	
  of	
  adults	
  live	
  in	
  household	
  w/	
  cell	
  
   phone	
  &	
  no	
  landline	
  
•  35%	
  of	
  adults	
  have	
  cell	
  phones	
  w/	
  apps	
  
•  Avg.	
  cell	
  phone	
  user	
  has	
  18	
  apps	
  

Source:	
  Pew	
  Internet	
  &	
  American	
  Life	
  Project	
  
Mobile	
  opportunity	
  




Source: Borrell Associates, “Mobile Advertising & Promotions Forecast”
Mobile	
  opportunity	
  
  Local	
  mobile	
  ad	
  opportunity	
  is	
  bigger	
  than:	
  
  •  Newspapers’	
  2009	
  ad	
  revenue	
  drop	
  
  •  Newspapers’	
  retail	
  ad	
  drop	
  2005-­‐2009	
  
  •  Total	
  2008	
  newspaper	
  classified	
  revenue	
  
  •  Any	
  newspaper	
  classified	
  ver-cal	
  at	
  peak	
  

Sources: Borrell Associates & Newspaper Association of America
Details: stevebuttry.wordpress.com
Mobile	
  disrupts
                               	
  
•    Newspapers	
        •    Games	
  
•    TV	
                •    Mail	
  
•    Radio	
             •    Phones	
  
•    Music	
             •    Wrist	
  watches	
  
•    Web	
               •    Alarm	
  clocks	
  
•    Photography	
       •    Maps	
  
•    Video	
             •    Movies	
  
•    Books	
             •    Toys	
  
Mobile	
  disrupts
                         	
  


Even	
  community	
  newspapers
                              	
  
College	
  class’	
  media	
  use	
  
Mobile	
  is	
  unique	
  …	
  
    1.    Only	
  personal	
  mass	
  medium	
  
    2.    Permanently	
  carried	
  
    3.    Always	
  connected	
  
    4.    Built-­‐in	
  payment	
  channel	
  
    5.    Available	
  at	
  point	
  of	
  crea-ve	
  inspira-on	
  
    6.    Best	
  audience	
  informa-on	
  
    7.    Captures	
  social	
  context	
  of	
  consump-on	
  
    8.    Augmented	
  reality	
  to	
  mass	
  markets	
  
Source: Tomi T. Ahonen, Communities Dominate Brands
Mobile-­‐first	
  strategy	
  
•  Text	
  alerts	
  
•  Email	
  	
  
•  Applica-ons	
  (phones	
  &	
  tablets)	
  
•  Social	
  media	
  (tweets,	
  check-­‐ins,	
  -ps)	
  
•  Loca-on-­‐based	
  news,	
  info	
  &	
  commerce	
  
•  Easy-­‐to-­‐use	
  mobile	
  websites	
  
•  Device-­‐flexible	
  (not	
  device-­‐agnos-c)	
  
•  Games	
  (phones,	
  iPads	
  great	
  for	
  games)	
  
Mobile	
  news-­‐gathering	
  
•  Reporters	
  with	
  smartphones	
  (shoo-ng	
  photos	
  
   &	
  videos,	
  twee-ng	
  &	
  tex-ng	
  from	
  events,	
  
   disaster	
  &	
  crime	
  scenes)	
  
•  Easy	
  submission	
  tools	
  for	
  the	
  public	
  
•  Cura-on	
  of	
  tweets,	
  check-­‐ins,	
  -ps,	
  twitpics	
  
Driving	
  
•  How	
  ohen	
  do	
  you	
  buy	
  a	
  car?	
  
Driving	
  
•  How	
  ohen	
  do	
  you	
  buy	
  a	
  car?	
  
•  How	
  ohen	
  do	
  you	
  drive,	
  gas	
  up,	
  service	
  
   car,	
  park?	
  
Driving	
  
•  How	
  ohen	
  do	
  you	
  buy	
  a	
  car?	
  
•  How	
  ohen	
  do	
  you	
  drive,	
  gas	
  up,	
  service	
  
   car,	
  park?	
  
•  Connect	
  drivers	
  with	
  informa-on	
  they	
  
   need	
  daily	
  
•  Connect	
  auto	
  services	
  with	
  drivers	
  
@statesman	
  case	
  study	
  
Crowdsource	
  
Crowdsource	
  
Say	
  what	
  you	
  don’t	
  know	
  
Converse	
  w/	
  public	
  
Link	
  to	
  fresh	
  content	
  
Link	
  to	
  fresh	
  content	
  
Use	
  hashtags
              	
  
A	
  mobile-­‐first	
  project
                                  	
  
Community going to distant event
•  Twi(er	
  hashtag	
   • 	
  User	
  photos	
  
•  Photo	
  contests	
   • 	
  Foursquare	
  
•  Text	
  alerts	
      • 	
  Local	
  ad	
  sales	
  
                         • 	
  Mobile	
  coupons	
  
•  Liveblog	
            • 	
  Collaborate	
  w/	
  
•  Crowdmap	
            media	
  in	
  host	
  city	
  
•  Short	
  code	
       • 	
  Advance	
  promo-on	
  
Mobile:	
  Everyone’s	
  job	
  
•  Execu-ves	
  emphasize	
  mobile	
  priority	
  
•  Journalists	
  focus	
  on	
  mobile	
  news	
  &	
  info	
  
   delivery	
  &	
  presenta-on	
  
•  Tech	
  staff	
  focuses	
  on	
  mobile	
  apps	
  
•  Designers	
  focus	
  on	
  mobile	
  design	
  
•  Sales	
  staff	
  meets	
  business	
  customers’	
  
   mobile	
  needs	
  
What	
  can	
  small	
  staff	
  do?	
  
•  Consume	
  news	
  on	
  smartphone	
  (including	
  
   editor	
  &	
  publisher)	
  
•  Push	
  press	
  associa-on	
  to	
  help	
  w/	
  apps	
  
•  Partner	
  with	
  local	
  college	
  or	
  university	
  
   (mobile	
  internships?)	
  
•  Revenue	
  share	
  w/	
  developer	
  and/or	
  
   adver-ser	
  
Mobile-­‐first	
  newsroom	
  
•  Top	
  editor	
  stresses	
  &	
  shows	
  mobile	
  
   priority	
  
•  Every	
  staffer	
  with	
  smart	
  phone	
  
•  Mobile	
  planning,	
  emphasis	
  in	
  mee-ngs	
  
•  Designated	
  mobile	
  leader	
  
•  Work	
  closely	
  w/	
  tech	
  &	
  sales	
  staffs	
  to	
  
   pursue	
  mobile	
  opportuni-es	
  
What	
  can	
  top	
  leaders	
  do?	
  
•  Use	
  Twi(er	
  on	
  your	
  phone.	
  A	
  lot.	
  
•  Use	
  Foursquare	
  (don’t	
  sync	
  w/	
  Twi(er)	
  &	
  
   check	
  in	
  regularly	
  (yeah,	
  become	
  a	
  mayor).	
  
•  Use	
  several	
  apps	
  (including	
  yours)	
  on	
  your	
  
   phone.	
  
•  Lead	
  company	
  planning	
  of	
  mobile-­‐first	
  
   strategy.	
  
•  Appoint	
  &	
  empower	
  mobile	
  leader.	
  
In	
  meeSngs	
  this	
  week	
  …	
  
•  Plan	
  mobile-­‐first	
  coverage	
  of	
  an	
  event.	
  
•  In	
  rou-ne	
  planning	
  mee-ngs,	
  ask	
  about	
  
   hashtags,	
  maps,	
  short	
  codes,	
  Foursquare,	
  
   Crowdmap.	
  
•  Change	
  front-­‐page	
  mee-ng	
  or	
  weekly	
  
   publisher’s	
  mee-ng	
  to	
  a	
  mobile	
  planning	
  
   mee-ng.	
  
QuesSons?	
  
       Ask	
  ques-ons	
  now,	
  
                              	
  
by	
  email	
  (sbu(ry@tbd.com)	
       	
  
      or	
  DM	
  (@stevebu(ry)    	
  
Read	
  more	
  
•  Blog	
  posts	
  at	
  stevebu(ry.wordpress.com	
  
•  tbd.com	
  
•  @stevebu(ry	
  on	
  Twi(er	
  
•  Slideshare.net/stevebu(ry	
  
•  Tomi	
  T.	
  Ahonen’s	
  blog,	
  Communi-es	
  
   Dominate	
  Brands	
  (linked	
  from	
  mine)	
  
Your	
  mobile-­‐first	
  project
                                  	
  
•  Come	
  up	
  with	
  a	
  plan	
  to	
  serve	
  people	
  
   and/or	
  businesses	
  in	
  your	
  community	
  
•  First	
  30	
  minutes,	
  no	
  obstacles	
  
•  Aher	
  30	
  minutes,	
  discuss	
  tech	
  plan	
  (how	
  
   to	
  do	
  it,	
  not	
  obstacles)	
  
•  Aher	
  45	
  minutes,	
  discuss	
  revenue	
  (how	
  
   to	
  generate	
  it,	
  not	
  obstacles)	
  
Possible	
  project	
  topics
                                 	
  
•  Event-­‐based	
  news,	
  info	
  &	
  commerce	
  
•  Personal	
  content	
  (gradua-on,	
  weddings,	
  
   babies,	
  	
  
•  Sports	
  
•  Community	
  content	
  (driving,	
  calendar)	
  
•  Community	
  search,	
  biz	
  directory	
  
•  App	
  for	
  a	
  local	
  business	
  
In	
  mobile-­‐first	
  strategy	
  …	
  

    	
  	
  Don’t	
  let	
  obstacles	
  
             become	
  excuses	
  

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Be the Mobile Leader of Your Community

  • 1. Be  the  Mobile  Leader   of  Your  Community   Steve  Bu(ry   Na-onal  Newspaper  Associa-on  #NNA2010   American  Press  Ins-tute   Sept.  30,  2010   sbu(ry@tbd.com,  @stevebu(ry,  tbd.com  
  • 2. Read  more   •  Blog  posts  at  stevebu(ry.wordpress.com   •  tbd.com   •  @stevebu(ry  on  Twi(er   •  Slideshare.net/stevebu(ry   •  Tomi  T.  Ahonen’s  blog,  Communi-es   Dominate  Brands  (linked  from  my  blog)  
  • 3. How  you  use  mobile  devices   •  iPhone   •  iPod  Touch   •  Android   •  iPod   •  BlackBerry   •  Other  music   •  Other  smartphone   •  Kindle   •  dumbphone   •  iPad   •  Game  device   •  Other  tablet  
  • 4. How  you  use  mobile  devices   •  Phone   •  Tweet   •  Camera   •  4sq  (other  loca-on)   •  Photo  album   •  Other  social  media   •  Email   •  News  on  web   •  Text  messages   •  Other  web  use   •  Calendar   •  News  apps   •  Maps   •  Other  apps  
  • 5.
  • 6. Upheaval  &  Opportunity   •  82%  of  adults  use  cell  phones   •  23%  of  adults  live  in  household  w/  cell   phone  &  no  landline   •  35%  of  adults  have  cell  phones  w/  apps   •  Avg.  cell  phone  user  has  18  apps   Source:  Pew  Internet  &  American  Life  Project  
  • 7.
  • 8.
  • 9. Mobile  opportunity   Source: Borrell Associates, “Mobile Advertising & Promotions Forecast”
  • 10. Mobile  opportunity   Local  mobile  ad  opportunity  is  bigger  than:   •  Newspapers’  2009  ad  revenue  drop   •  Newspapers’  retail  ad  drop  2005-­‐2009   •  Total  2008  newspaper  classified  revenue   •  Any  newspaper  classified  ver-cal  at  peak   Sources: Borrell Associates & Newspaper Association of America Details: stevebuttry.wordpress.com
  • 11. Mobile  disrupts   •  Newspapers   •  Games   •  TV   •  Mail   •  Radio   •  Phones   •  Music   •  Wrist  watches   •  Web   •  Alarm  clocks   •  Photography   •  Maps   •  Video   •  Movies   •  Books   •  Toys  
  • 12. Mobile  disrupts   Even  community  newspapers  
  • 14. Mobile  is  unique  …   1.  Only  personal  mass  medium   2.  Permanently  carried   3.  Always  connected   4.  Built-­‐in  payment  channel   5.  Available  at  point  of  crea-ve  inspira-on   6.  Best  audience  informa-on   7.  Captures  social  context  of  consump-on   8.  Augmented  reality  to  mass  markets   Source: Tomi T. Ahonen, Communities Dominate Brands
  • 15. Mobile-­‐first  strategy   •  Text  alerts   •  Email     •  Applica-ons  (phones  &  tablets)   •  Social  media  (tweets,  check-­‐ins,  -ps)   •  Loca-on-­‐based  news,  info  &  commerce   •  Easy-­‐to-­‐use  mobile  websites   •  Device-­‐flexible  (not  device-­‐agnos-c)   •  Games  (phones,  iPads  great  for  games)  
  • 16. Mobile  news-­‐gathering   •  Reporters  with  smartphones  (shoo-ng  photos   &  videos,  twee-ng  &  tex-ng  from  events,   disaster  &  crime  scenes)   •  Easy  submission  tools  for  the  public   •  Cura-on  of  tweets,  check-­‐ins,  -ps,  twitpics  
  • 17. Driving   •  How  ohen  do  you  buy  a  car?  
  • 18. Driving   •  How  ohen  do  you  buy  a  car?   •  How  ohen  do  you  drive,  gas  up,  service   car,  park?  
  • 19. Driving   •  How  ohen  do  you  buy  a  car?   •  How  ohen  do  you  drive,  gas  up,  service   car,  park?   •  Connect  drivers  with  informa-on  they   need  daily   •  Connect  auto  services  with  drivers  
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
  • 25.
  • 26.
  • 27.
  • 28.
  • 29.
  • 33. Say  what  you  don’t  know  
  • 35. Link  to  fresh  content  
  • 36. Link  to  fresh  content  
  • 38.
  • 39.
  • 40.
  • 41. A  mobile-­‐first  project   Community going to distant event •  Twi(er  hashtag   •   User  photos   •  Photo  contests   •   Foursquare   •  Text  alerts   •   Local  ad  sales   •   Mobile  coupons   •  Liveblog   •   Collaborate  w/   •  Crowdmap   media  in  host  city   •  Short  code   •   Advance  promo-on  
  • 42.
  • 43.
  • 44.
  • 45.
  • 46.
  • 47. Mobile:  Everyone’s  job   •  Execu-ves  emphasize  mobile  priority   •  Journalists  focus  on  mobile  news  &  info   delivery  &  presenta-on   •  Tech  staff  focuses  on  mobile  apps   •  Designers  focus  on  mobile  design   •  Sales  staff  meets  business  customers’   mobile  needs  
  • 48. What  can  small  staff  do?   •  Consume  news  on  smartphone  (including   editor  &  publisher)   •  Push  press  associa-on  to  help  w/  apps   •  Partner  with  local  college  or  university   (mobile  internships?)   •  Revenue  share  w/  developer  and/or   adver-ser  
  • 49. Mobile-­‐first  newsroom   •  Top  editor  stresses  &  shows  mobile   priority   •  Every  staffer  with  smart  phone   •  Mobile  planning,  emphasis  in  mee-ngs   •  Designated  mobile  leader   •  Work  closely  w/  tech  &  sales  staffs  to   pursue  mobile  opportuni-es  
  • 50. What  can  top  leaders  do?   •  Use  Twi(er  on  your  phone.  A  lot.   •  Use  Foursquare  (don’t  sync  w/  Twi(er)  &   check  in  regularly  (yeah,  become  a  mayor).   •  Use  several  apps  (including  yours)  on  your   phone.   •  Lead  company  planning  of  mobile-­‐first   strategy.   •  Appoint  &  empower  mobile  leader.  
  • 51. In  meeSngs  this  week  …   •  Plan  mobile-­‐first  coverage  of  an  event.   •  In  rou-ne  planning  mee-ngs,  ask  about   hashtags,  maps,  short  codes,  Foursquare,   Crowdmap.   •  Change  front-­‐page  mee-ng  or  weekly   publisher’s  mee-ng  to  a  mobile  planning   mee-ng.  
  • 52. QuesSons?   Ask  ques-ons  now,     by  email  (sbu(ry@tbd.com)     or  DM  (@stevebu(ry)  
  • 53. Read  more   •  Blog  posts  at  stevebu(ry.wordpress.com   •  tbd.com   •  @stevebu(ry  on  Twi(er   •  Slideshare.net/stevebu(ry   •  Tomi  T.  Ahonen’s  blog,  Communi-es   Dominate  Brands  (linked  from  mine)  
  • 54. Your  mobile-­‐first  project   •  Come  up  with  a  plan  to  serve  people   and/or  businesses  in  your  community   •  First  30  minutes,  no  obstacles   •  Aher  30  minutes,  discuss  tech  plan  (how   to  do  it,  not  obstacles)   •  Aher  45  minutes,  discuss  revenue  (how   to  generate  it,  not  obstacles)  
  • 55. Possible  project  topics   •  Event-­‐based  news,  info  &  commerce   •  Personal  content  (gradua-on,  weddings,   babies,     •  Sports   •  Community  content  (driving,  calendar)   •  Community  search,  biz  directory   •  App  for  a  local  business  
  • 56.
  • 57. In  mobile-­‐first  strategy  …      Don’t  let  obstacles   become  excuses