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Become the Answer SourceDatabases help news organizationsbuild audience & generate revenue Steve Buttry, Gazette Communications Press Development Institute-Siberia 3 December 2009 steve.buttry@gazcomm.com, @stevebuttry on Twitter Slideshare.net/stevebuttry
Read about using databases Available at Newspapernext.org
Building on our traditional role Newspapers were always a database ,[object Object]
 Sports results
 Obituaries
 Calendars
 Movie schedules
 Police blotters
 Lawmakers’ votes
 Job listings
 Service directories
 Homes for sale
 Garage sales
 Vehicles for sale
 Worship times,[object Object]
Databases add value ,[object Object]
Databases allow the user to personalize the content and the experience
Start with the question – the job,[object Object]
 “Help me connect, talk and share with others”
 “Help me find/choose things to do”
 “Help me get answers about my community”
 “Give me a one-stop answer place”* Newspaper Next 2.0
Databases start with mega-jobs For businesses: ,[object Object]
“Help me get considered when a customer is about to make a choice.”
“Help me show people the quality of my product/service/user experience.”
“Help me build and maintain customer loyalty.”
“Make advertising simple and cheap enough that I can actually do it.”
“Help me with the customer transaction.”,[object Object]
Mega-jobs for everyone For businesses: “Help me get considered when a customer is about to make a choice.” For consumers: “Help me make good spending decisions.”
Databases help tell news stories ,[object Object]
Consider whether a database can tell a continuing story or place daily stories in context
Consider how audience might contribute answers,[object Object]
Databases help with mega jobs ,[object Object],[object Object]
Don’t do all the work yourself 	Burlington Times-News in North Carolina includes invitation to post events in the calendar in staff members’ email signatures.
Databases help with mega jobs Mega-job: “Help me get answers about my community”
Answer questions about … ,[object Object],[object Object]
Answer questions about … ,[object Object]
 Government,[object Object]
Answer questions about … ,[object Object]
 Government
 Crime,[object Object]
Answer questions about … ,[object Object]
 Government
 Crime
 Education,[object Object]
Answer questions about … ,[object Object]
 Government
 Crime

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