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Premium Brand of Specialty Sweets
     Business Research Management

             Presented by – Shabbir Akhtar
        (PGPM 10, Globsyn Business School – Global Campus)
The Problem


• Is it feasible to start
  a premium brand of
  specialty sweets in
  the city of Kolkata?
The Solution

Researching the opportunities:
• Demand
• Unique Selling Proposition
• Pricing
• Outlet Location
Whom We Approached to Study
the Demand of Our Products and Model?
 • Through interview with looped questionnaire

 •   People between 15 to 75 years
 •   at 10 top sweet shops in Kolkata
 •   who bought sweets from the shops
 •   300 such people were approached
 •   randomly by our researchers
What We Felt?



Experiences and Observations
   during data collection
What We Learnt?


25%


                    Prefer Specialty Sweets

             75%    Do not Prefer
What We Learnt?
30
25
20
15
10
 5                     Available
 0                     At Par
What We Learnt?
100
 90
 80
 70
 60
 50
 40
 30                     Premium Prices
 20
 10                     Health Conscious
  0                     Online Shop + COD
What We Learnt?
      Premium Prices


16%




                       Want
                       Don't want
                84%
What We Learnt?
         Health Conscious




44%

                            56%   Want
                                  Don't want
What We Learnt?
      Online Shop + COD


25%



                           Want
                           Don't want
                     75%
Whom We Approached to Study
      Outlet Location and Pricing?
• With standardized depth interview

•   People between 15 to 75 years
•   from 4 major locations in Kolkata
•   who are local residents
•   300 such people were approached
•   randomly by our researchers
What We Felt?



Experiences and Observations
   during data collection
What We Learnt?

65
64
63
                            VIP Road
62                          C.R Avenue
61                          Golpark
60                          Esplanade
59
58
57
     Positive Respondents
What We Learnt?
60

50

40
                                                   <1000
30                                                 1000-5000
                                                   5000-10000
20                                                 >10000

10

0
     VIP Road   C.R Avenue   Golpark   Esplanade
Whom We Approached to Devise Our
    Inventory Management?
• Using a focus group (mini-group) discussion

•   People with over 3 years experience
•   from the e-commerce industry
•   who are involved in inventory management
•   3 such people were approached
•   through referrals
What We Learnt?



Observations of the Focus Group Discussion
Our Decision
•   High demand for specialty sweets
•   Business Model is feasible
•   Location: VIP Road at Rs.5000/Sq.Ft.
•   Pricing: per unit price between Rs.10-12
•   Regular orders; served from outlet
•   Bulk orders; delivered directly
Steps Moving Ahead
•   Investment to be made by us Rs.13,50,000
•   Angel Investors are investing Rs.54,00,000
•   Rs.14,00,000 to be spent on Outlet
•   Rs.1,00,000 to be spent on Online Shop & IS
•   Rs.10,00,000 to be spent on Suppliers
•   Rs.2,50,000 to be spent on Human Resources
•   Rs.40,00,000 to be spent on IMC & Branding
•   Looking for investors to expand nationally
Limitations

•   Resources; the major limitation
•   Time; limited research study
•   Responses; too emotional
•   Describing the product; difficult
Thank You

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Bong Konnection (Business Research Management)

  • 1. Premium Brand of Specialty Sweets Business Research Management Presented by – Shabbir Akhtar (PGPM 10, Globsyn Business School – Global Campus)
  • 2. The Problem • Is it feasible to start a premium brand of specialty sweets in the city of Kolkata?
  • 3. The Solution Researching the opportunities: • Demand • Unique Selling Proposition • Pricing • Outlet Location
  • 4. Whom We Approached to Study the Demand of Our Products and Model? • Through interview with looped questionnaire • People between 15 to 75 years • at 10 top sweet shops in Kolkata • who bought sweets from the shops • 300 such people were approached • randomly by our researchers
  • 5. What We Felt? Experiences and Observations during data collection
  • 6. What We Learnt? 25% Prefer Specialty Sweets 75% Do not Prefer
  • 7. What We Learnt? 30 25 20 15 10 5 Available 0 At Par
  • 8. What We Learnt? 100 90 80 70 60 50 40 30 Premium Prices 20 10 Health Conscious 0 Online Shop + COD
  • 9. What We Learnt? Premium Prices 16% Want Don't want 84%
  • 10. What We Learnt? Health Conscious 44% 56% Want Don't want
  • 11. What We Learnt? Online Shop + COD 25% Want Don't want 75%
  • 12. Whom We Approached to Study Outlet Location and Pricing? • With standardized depth interview • People between 15 to 75 years • from 4 major locations in Kolkata • who are local residents • 300 such people were approached • randomly by our researchers
  • 13. What We Felt? Experiences and Observations during data collection
  • 14. What We Learnt? 65 64 63 VIP Road 62 C.R Avenue 61 Golpark 60 Esplanade 59 58 57 Positive Respondents
  • 15. What We Learnt? 60 50 40 <1000 30 1000-5000 5000-10000 20 >10000 10 0 VIP Road C.R Avenue Golpark Esplanade
  • 16. Whom We Approached to Devise Our Inventory Management? • Using a focus group (mini-group) discussion • People with over 3 years experience • from the e-commerce industry • who are involved in inventory management • 3 such people were approached • through referrals
  • 17. What We Learnt? Observations of the Focus Group Discussion
  • 18. Our Decision • High demand for specialty sweets • Business Model is feasible • Location: VIP Road at Rs.5000/Sq.Ft. • Pricing: per unit price between Rs.10-12 • Regular orders; served from outlet • Bulk orders; delivered directly
  • 19. Steps Moving Ahead • Investment to be made by us Rs.13,50,000 • Angel Investors are investing Rs.54,00,000 • Rs.14,00,000 to be spent on Outlet • Rs.1,00,000 to be spent on Online Shop & IS • Rs.10,00,000 to be spent on Suppliers • Rs.2,50,000 to be spent on Human Resources • Rs.40,00,000 to be spent on IMC & Branding • Looking for investors to expand nationally
  • 20. Limitations • Resources; the major limitation • Time; limited research study • Responses; too emotional • Describing the product; difficult