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Beyond the Hype - Cloud Adoption in
        Southeast Asia 2011
- Cloud Priorities and Drivers for CIOs and IT managers in 2011


                     Venu Reddy
              VP, AMI-Partners Asia Pacific
Business Environment in Southeast Asia
                          Companies in Southeast Asia remain strongly growth focused

                                 GDP Growth Forecast                               Revenue Growth Outlook 2011
                                                                            Expected average Revenue Growth:

                                                                              North
                                                                              America                    7.0% 9.7%

                                                                              Western
                                                                              Europe 2.5% 6.9%

                                                                              Southeast
                                                                              Asia                            8.6% 10.9%


                                                                              BRIC
                                                                                                                       11.6% 13.3%




Source: IMF, World Economic Outlook, April 2011                 Source: AMI-Partners Business Survey among enterprises in Southeast Asia
Business Priorities in Southeast Asia

                Business Drivers and Business Priorities of SEA Organizations
Drive Sustainable Business Growth beyond regional boundaries
• Take advantage of Asia as the world’s growth hub
• Leverage growth opportunities beyond regional and establish global footprint
Increase level of innovation
• Drive innovation that enables greater mindshare and market-share regionally and
    globally
Reduce Time To Market
• Bring breakthrough innovations to market to increase global competitiveness
• Constantly reduce time to reach ROI targets for product and service innovations
Establish customer-centric processes and structures
• Establish agility to increase responsiveness towards to increasingly demanding
    customer needs
• Grow service capabilities to increase customer satisfaction
Improve ability to execute
• Support organizational development with structures, tools, processes to constantly
    improve productivity and customer experience
IT Priorities in South East Asia
                        Strategic Priorities for CIOs and IT Managers
IT Organization as Business Enabler for future growth
• Establish IT Organization as a trusted advisor in an environment of constantly
    changing requirements
Support internationalization and Mobility
• Workforce is increasingly mobile and applications will be accessed from any-where,
    any-time, any-device and in a secure manner
Orchestrate Business Innovation
• Ensure process flexibility to foster organizational innovation
• Focus resource contribution to innovation- and value creating priorities rather than
    maintenance and break-fix activities
Develop future-proof agile IT strategy
• Increase utilization of technology investments (servers, storage, connectivity, etc.) to
    ensure higher ROI through virtualization, cloud technologies and outsourcing
• Ensure interoperability of applications and devices
Bring Consumer IT Experience to the Enterprise
• Use technology to establish a unique user experience and that supports an increasing
    number of heterogeneous devices and applications
Cloud Maturity Levels in SEA

           20%                                                                Adopting Target Segments
                                                                      Key Business Drivers
                                 Singapore                               Companies that need its staff to focus on
                                                                          more business critical solutions
           15%                                                           Companies with strong customer interaction
                                                                          needs

                                                                      Growth-Oriented
Adoption




           10%                                                           Companies that need to grow in a highly
                                                                          competitive environment

                           Malaysia        Indonesia
                                                                      Industry Profile
           5%                                        Thailand            Segments with partners that need to use
                                                                          standardized and best of breed solutions
                       Vietnam
                                       Philippines                    Geographic Profile
           0%                                                            Companies with distributed offices and need
                                                                          access to consistent solutions and processes
                 5%   7%        9%     11%        13%           15%
                                  Growth
Cloud Realities – Technology Adoption
                        Cloud Adoption Cycle in Southeast Asia

            40%              41%               43%
                                                                                    38%        39%
                                     35%
    32%                                                31%               32%
                                                                 28%
  22%               23%
          18%                                16%
                  15%                                13%
                          11%      9%                        9%
                                                                       5%         5%
                                                                                            3%




                                                                       SaaS
                                                                                Already   Deployment
                                                                       IaaS    Deployed Planned next 12
%age of Companies using Cloud technologies                                                  months
3 Waves of Approaching the Cloud

    Organizations and countries are spread over the 3 waves                               Expand the Enterprise

    based on their technology strategy and business mindset                          • High quality connectivity
                                                                                       accessed by all types of devices
                                                 Connect the Enterprise              • Agile business processes with
                                                                                       agile IT to ensure faster route to
                                             • High quality physical & mobile
                                                                                       market
        Build the Infrastructure               connectivity
                                                                                     • Rules based profiles and
                                             • Applications that are open to
    • Need to have a connected                                                         information access
      organization                             access from multiple locations
    • Building stable server & storage       • Focus on utilization level and
                                               ROI of infrastructure                           Key Drivers
      infra
    • Disparate application landscape        • Have started virtualization            Fast evolving market and
    • Minimal investment in open                                                       strong need for innovative
      infrastructure/applications                     Key Drivers                      solutions
                                             Strong competition that is              Technology that has evolved
              Key Drivers                     driving revenue and                      to meet business needs
     Increase utilization of                 profitability pressure                  Need to interoperate
      infrastructure                         Customers that are aware of              between staff and customers
     Drive operational efficiency            their needs and have high                seamlessly
      of IT                                   service expectations
     Control cost of building the IT        Skilled staff that is focused on
      infrastructure                          productivity
2011 Cloud Priorities
                 Key Cloud Priorities                                  Rationale for Adopting Cloud Solutions
Private vs. Public Clouds                                  Enhancement of existing application is key driver for
    Hybrid cloud will dominate the landscape as data              adopting cloud solutions in SEA
     security concerns continue
    Risk-averse approach towards public clouds is
     emerging to start with low-risk workloads and                      Replace        Enhance        Replace   Implement
     applications                                                       existing       existing      outsourced    new
SaaS Priorities                                                          Apps           Apps            Apps     Functions
    Focus is on applications that enhance existing         SG
     solutions
    Integration capabilities and requirements are key      MY
     decision criteria before moving processes into the     TH
     cloud
    Priority will be to drive frontline applications       IN
     ahead of the others
IaaS Priorities                                             VI
    Increase utilization levels of existing investments
    Increase capacity requirements                         PHI
    Limit project based cost by renting/leveraging
     vendor PaaS solutions
Managed Services Priorities                                      >= 50%      35 – 49% 20 – 34% 10-19% <10%
    Out-task specific technology management to             of all companies
     external partners to free up internal IT resources
     for more value-generating activities
Defining your Cloud Strategy
                 Guiding Principles for building a Cloud Strategy and setting the right priorities
   Do not defocus on alignment with your business priorities
   Define priorities where cloud and virtualization technologies can help you to better meet
    your objectives
   Prioritize use cases and workloads and establish realistic value expectations in terms of
      Improve Profitability and support business growth
      Service and process quality improvement
      Increase internal innovation potential
   Define clear milestones and measures for success for every cloud engagement
   Segment project portfolio into
      Core: Mission-critical services and processes that allow competitive differentiation
      Context: Organizational-unique services with limited differentiation potential
      Commoditized services: Pure support services with no differentiation potential
   Start small, think big and understand integration requirements
     pilot cloud projects and develop a strategic cloud roadmap
     Define best-fit cloud approach to decide for private or public cloud approach
   Focus on right-sourcing not “cloud-sourcing”
Thank You

    Venu Reddy
     +65 6220-5535
vreddy@ami-partners.com
  www.ami-partners.com

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Beyond the hype cloud adoption in sea 2011

  • 1. Beyond the Hype - Cloud Adoption in Southeast Asia 2011 - Cloud Priorities and Drivers for CIOs and IT managers in 2011 Venu Reddy VP, AMI-Partners Asia Pacific
  • 2. Business Environment in Southeast Asia Companies in Southeast Asia remain strongly growth focused GDP Growth Forecast Revenue Growth Outlook 2011 Expected average Revenue Growth: North America 7.0% 9.7% Western Europe 2.5% 6.9% Southeast Asia 8.6% 10.9% BRIC 11.6% 13.3% Source: IMF, World Economic Outlook, April 2011 Source: AMI-Partners Business Survey among enterprises in Southeast Asia
  • 3. Business Priorities in Southeast Asia Business Drivers and Business Priorities of SEA Organizations Drive Sustainable Business Growth beyond regional boundaries • Take advantage of Asia as the world’s growth hub • Leverage growth opportunities beyond regional and establish global footprint Increase level of innovation • Drive innovation that enables greater mindshare and market-share regionally and globally Reduce Time To Market • Bring breakthrough innovations to market to increase global competitiveness • Constantly reduce time to reach ROI targets for product and service innovations Establish customer-centric processes and structures • Establish agility to increase responsiveness towards to increasingly demanding customer needs • Grow service capabilities to increase customer satisfaction Improve ability to execute • Support organizational development with structures, tools, processes to constantly improve productivity and customer experience
  • 4. IT Priorities in South East Asia Strategic Priorities for CIOs and IT Managers IT Organization as Business Enabler for future growth • Establish IT Organization as a trusted advisor in an environment of constantly changing requirements Support internationalization and Mobility • Workforce is increasingly mobile and applications will be accessed from any-where, any-time, any-device and in a secure manner Orchestrate Business Innovation • Ensure process flexibility to foster organizational innovation • Focus resource contribution to innovation- and value creating priorities rather than maintenance and break-fix activities Develop future-proof agile IT strategy • Increase utilization of technology investments (servers, storage, connectivity, etc.) to ensure higher ROI through virtualization, cloud technologies and outsourcing • Ensure interoperability of applications and devices Bring Consumer IT Experience to the Enterprise • Use technology to establish a unique user experience and that supports an increasing number of heterogeneous devices and applications
  • 5. Cloud Maturity Levels in SEA 20% Adopting Target Segments Key Business Drivers Singapore  Companies that need its staff to focus on more business critical solutions 15%  Companies with strong customer interaction needs Growth-Oriented Adoption 10%  Companies that need to grow in a highly competitive environment Malaysia Indonesia Industry Profile 5% Thailand  Segments with partners that need to use standardized and best of breed solutions Vietnam Philippines Geographic Profile 0%  Companies with distributed offices and need access to consistent solutions and processes 5% 7% 9% 11% 13% 15% Growth
  • 6. Cloud Realities – Technology Adoption Cloud Adoption Cycle in Southeast Asia 40% 41% 43% 38% 39% 35% 32% 31% 32% 28% 22% 23% 18% 16% 15% 13% 11% 9% 9% 5% 5% 3% SaaS Already Deployment IaaS Deployed Planned next 12 %age of Companies using Cloud technologies months
  • 7. 3 Waves of Approaching the Cloud Organizations and countries are spread over the 3 waves Expand the Enterprise based on their technology strategy and business mindset • High quality connectivity accessed by all types of devices Connect the Enterprise • Agile business processes with agile IT to ensure faster route to • High quality physical & mobile market Build the Infrastructure connectivity • Rules based profiles and • Applications that are open to • Need to have a connected information access organization access from multiple locations • Building stable server & storage • Focus on utilization level and ROI of infrastructure Key Drivers infra • Disparate application landscape • Have started virtualization  Fast evolving market and • Minimal investment in open strong need for innovative infrastructure/applications Key Drivers solutions  Strong competition that is  Technology that has evolved Key Drivers driving revenue and to meet business needs  Increase utilization of profitability pressure  Need to interoperate infrastructure  Customers that are aware of between staff and customers  Drive operational efficiency their needs and have high seamlessly of IT service expectations  Control cost of building the IT  Skilled staff that is focused on infrastructure productivity
  • 8. 2011 Cloud Priorities Key Cloud Priorities Rationale for Adopting Cloud Solutions Private vs. Public Clouds Enhancement of existing application is key driver for  Hybrid cloud will dominate the landscape as data adopting cloud solutions in SEA security concerns continue  Risk-averse approach towards public clouds is emerging to start with low-risk workloads and Replace Enhance Replace Implement applications existing existing outsourced new SaaS Priorities Apps Apps Apps Functions  Focus is on applications that enhance existing SG solutions  Integration capabilities and requirements are key MY decision criteria before moving processes into the TH cloud  Priority will be to drive frontline applications IN ahead of the others IaaS Priorities VI  Increase utilization levels of existing investments  Increase capacity requirements PHI  Limit project based cost by renting/leveraging vendor PaaS solutions Managed Services Priorities >= 50% 35 – 49% 20 – 34% 10-19% <10%  Out-task specific technology management to of all companies external partners to free up internal IT resources for more value-generating activities
  • 9. Defining your Cloud Strategy Guiding Principles for building a Cloud Strategy and setting the right priorities  Do not defocus on alignment with your business priorities  Define priorities where cloud and virtualization technologies can help you to better meet your objectives  Prioritize use cases and workloads and establish realistic value expectations in terms of  Improve Profitability and support business growth  Service and process quality improvement  Increase internal innovation potential  Define clear milestones and measures for success for every cloud engagement  Segment project portfolio into  Core: Mission-critical services and processes that allow competitive differentiation  Context: Organizational-unique services with limited differentiation potential  Commoditized services: Pure support services with no differentiation potential  Start small, think big and understand integration requirements  pilot cloud projects and develop a strategic cloud roadmap  Define best-fit cloud approach to decide for private or public cloud approach  Focus on right-sourcing not “cloud-sourcing”
  • 10. Thank You Venu Reddy +65 6220-5535 vreddy@ami-partners.com www.ami-partners.com