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Social Media and Medicine
October 31, 2010
Matthew Katz, MD
aka @subatomicdoc
Happy Halloween!
Dana, Ben, Jake and Hayley Katz
via amyvernon.tumblr.com
Disclosures
• Financial: None
• ASTRO: Incoming Chair of Communications
• Intellectual: Founder, CaP Calculator website
• My opinions are my own, not that of ASTRO or
any organization
Social Media
• What is it?
– Background
– Classification
• Reasons to Participate
– Logical
– Practical
• Social Media and Cancer Care
– Education/Research/Patient Care
• Barriers to Participation
• Summary
What is Social Media?
Differs from Traditional/Industrial Media:
• Global reach
• Means of production available to anyone at little/no cost
• No specialized training require to create media
• Content more rapidly updated online
• Less permanent – your work can be changed/improved
from the original
Source: Wikipedia, 10/2/2010
What has changed in the last ten years?
Web 1.0 Web 2.0
Information Participation
Consumer Spectrum
One Way Interactive
Static Dynamic
Published Published &
User-Generated
Precursors to Social Media
• Bulletin Boards / forums
• Amazon.com  product review from readers
• Ebay  do-it-yourself community of buyers/
sellers
Types of Social Media
Type Example Purpose Comments
Blog Huffington Post Communicate 122 M blogs
Microblogging Twitter Communicate,
market
27 M tweets/day
Wiki Wikipedia Collaborate >2B articles on
Wikipedia alone
Content Sharing YouTube, Flickr Share, comment,
market
Flickr: 5B images
YouTube: 2 B
views/day
Folksonomies Technorati, Del.icio.us Categorize
Social Networks Facebook Facebook: 500 M
users
Societal Change via Social Tools
• Costs of sharing information have
plummeted
• Permits loose formation of groups for
– sharing
– cooperating
– social action
• Online communities can be created based on
interest, not geography or economics
Here Comes Everybody, Clay Shirky (2009)
The New World 1.0
The New World 2.0
Social Networks in Medicine
Professional Society Networks
Why Participate in Social Media?
• Maintain or create relationships
• Succumb to social pressure from friends
• Altruistic impulse
• Prurient impulse
• Creative impulse
• Validation impulse
• Affinity impulse
Groundswell, Li & Bernoff (2008)
Medicine is a Social Science
Radiation Oncology is a Social Science
Practical Reasons to Participate
• Professional
– Medical training
– Patient education
– Reputation management
– Recruiting
• Clinical Care
– Improve support network for patients
– Enhance MD-patient communication
– Improve quality and safety
• Research
– Collaboration / Crowdsourcing
– Promote research findings
• Society
– Advocacy and public policy
So why get involved in social media?
• Values and purpose of radiation oncology
haven’t changed
• Relieve suffering
• Improve quality
• Improve safety
• But new strategies may be necessary to
achieve our goals in cancer care
• Technology should enhance direct patient care, not
replace it
How do you want to participate?
Social Media in Radiation Oncology
• Education
• Career
• Research
• Patient Care
• Public Policy
Education - Wikibook
• Started 2004
• 1441 pages, 34 sections/chapters
• 34 registered users
• >90% of content by Brian Cook and Tomas Dvorak
Career
• ASTRO Career Center
• LinkedIn
• sdn network
• Facebook
Residency Programs and Employers:
What are they saying about you?
* 274 comments, >97K page views by 10/1/2010
* Longer string commenting on residency interview experiences
What about your reputation?
Research Collaboration
• Website facilitating shared decision-making in
clinically localized prostate cancer
• Aggregates nomograms, other predictive tools
• Collaboration with MGH, DFCI, BIDMC, UCSF,
MSKCC, Cleveland Clinic
• > 800 users globally
• Online nomogram for breast
recurrence +/- RT after lumpectomy
• Similar format to Adjuvant! Online
• Validated
Katz et al, BJUI 2010
Sanghani et al, JCO 2010
Why not crowdsource clinical trials?
• Why not wikify to improve clinical trial
accrual?
– Community clinicians
• Advocates for enrollment
– E-Patients
• Can make it easier to understand, more organized
– Allied Health Professionals
• Improve quality through multidisciplinary views
– Industry
• Funding/collaboration opportunities
– Public Policy
• Ensure legal/regulatory compliance to current standards
Share your research findings
• Social Networks
• Blogs
• Microblogging
Know your audience!
Patient Care
• Forums
• Social Networks
• Blogs
Society - Public Policy
Don’t let them get it wrong
When you share and care about
others…
Barriers to Participation
Logistic
• Lack of Familiarity
• Time
• Financial Cost
Risks
• Reputation (personal or organizational)
• Balancing privacy and transparency
• Malpractice liability
These too shall pass
• Mayo Clinic has established a Center for
Social Media
• Other healthcare organizations and
providers are also learning to navigate in
social media
• It’s a matter of how social media becomes
part of medicine, not if it will
Where to Start: Person or Organization
POST Approach:
• People: what are people ready for
• Objectives: what are your objectives?
• Strategy: How to you want to change your
relationships?
• Technology: What social media tools help you
achieve your strategic goals?
Groundswell, Li & Bernoff (2008)
What are your needs?
Resources - Guidelines
• http://socialmediagovernance.com/policies.p
hp?f=4
• http://www.cdc.gov/healthcommunication/T
oolsTemplates/socialmediatoolkit_BM.pdf
• www.osma.org/socialmediapolicy/
• http://www.foxepractice.com/healthcare-
social-media-policy
Summary
• Social media is rapidly changing
relationships in medicine whether you like it
or not
• Like medicine, social media is an art to
practice, not master
• It’s not what you know, but how you share it
that determines value in both social media
and medicine
Acknowledgements
Radiation Oncology
• Anthony Zietman
• Phillip Devlin
• Beth Bukata, Katherine Bennett
• ASTRO
Social Media
• Diggers
• #hcsm #md_chat #hpm #billofrights
and other tweeps on Twitter

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Social media and medicine

  • 1. Social Media and Medicine October 31, 2010 Matthew Katz, MD aka @subatomicdoc
  • 2. Happy Halloween! Dana, Ben, Jake and Hayley Katz via amyvernon.tumblr.com
  • 3. Disclosures • Financial: None • ASTRO: Incoming Chair of Communications • Intellectual: Founder, CaP Calculator website • My opinions are my own, not that of ASTRO or any organization
  • 4. Social Media • What is it? – Background – Classification • Reasons to Participate – Logical – Practical • Social Media and Cancer Care – Education/Research/Patient Care • Barriers to Participation • Summary
  • 5. What is Social Media? Differs from Traditional/Industrial Media: • Global reach • Means of production available to anyone at little/no cost • No specialized training require to create media • Content more rapidly updated online • Less permanent – your work can be changed/improved from the original Source: Wikipedia, 10/2/2010
  • 6. What has changed in the last ten years? Web 1.0 Web 2.0 Information Participation Consumer Spectrum One Way Interactive Static Dynamic Published Published & User-Generated
  • 7. Precursors to Social Media • Bulletin Boards / forums • Amazon.com  product review from readers • Ebay  do-it-yourself community of buyers/ sellers
  • 8. Types of Social Media Type Example Purpose Comments Blog Huffington Post Communicate 122 M blogs Microblogging Twitter Communicate, market 27 M tweets/day Wiki Wikipedia Collaborate >2B articles on Wikipedia alone Content Sharing YouTube, Flickr Share, comment, market Flickr: 5B images YouTube: 2 B views/day Folksonomies Technorati, Del.icio.us Categorize Social Networks Facebook Facebook: 500 M users
  • 9.
  • 10. Societal Change via Social Tools • Costs of sharing information have plummeted • Permits loose formation of groups for – sharing – cooperating – social action • Online communities can be created based on interest, not geography or economics Here Comes Everybody, Clay Shirky (2009)
  • 13. Social Networks in Medicine
  • 15. Why Participate in Social Media? • Maintain or create relationships • Succumb to social pressure from friends • Altruistic impulse • Prurient impulse • Creative impulse • Validation impulse • Affinity impulse Groundswell, Li & Bernoff (2008)
  • 16. Medicine is a Social Science
  • 17. Radiation Oncology is a Social Science
  • 18. Practical Reasons to Participate • Professional – Medical training – Patient education – Reputation management – Recruiting • Clinical Care – Improve support network for patients – Enhance MD-patient communication – Improve quality and safety • Research – Collaboration / Crowdsourcing – Promote research findings • Society – Advocacy and public policy
  • 19. So why get involved in social media? • Values and purpose of radiation oncology haven’t changed • Relieve suffering • Improve quality • Improve safety • But new strategies may be necessary to achieve our goals in cancer care • Technology should enhance direct patient care, not replace it
  • 20. How do you want to participate?
  • 21. Social Media in Radiation Oncology • Education • Career • Research • Patient Care • Public Policy
  • 22. Education - Wikibook • Started 2004 • 1441 pages, 34 sections/chapters • 34 registered users • >90% of content by Brian Cook and Tomas Dvorak
  • 23. Career • ASTRO Career Center • LinkedIn • sdn network • Facebook
  • 24. Residency Programs and Employers: What are they saying about you? * 274 comments, >97K page views by 10/1/2010 * Longer string commenting on residency interview experiences
  • 25. What about your reputation?
  • 26. Research Collaboration • Website facilitating shared decision-making in clinically localized prostate cancer • Aggregates nomograms, other predictive tools • Collaboration with MGH, DFCI, BIDMC, UCSF, MSKCC, Cleveland Clinic • > 800 users globally • Online nomogram for breast recurrence +/- RT after lumpectomy • Similar format to Adjuvant! Online • Validated Katz et al, BJUI 2010 Sanghani et al, JCO 2010
  • 27. Why not crowdsource clinical trials? • Why not wikify to improve clinical trial accrual? – Community clinicians • Advocates for enrollment – E-Patients • Can make it easier to understand, more organized – Allied Health Professionals • Improve quality through multidisciplinary views – Industry • Funding/collaboration opportunities – Public Policy • Ensure legal/regulatory compliance to current standards
  • 28. Share your research findings • Social Networks • Blogs • Microblogging Know your audience!
  • 29. Patient Care • Forums • Social Networks • Blogs
  • 31. Don’t let them get it wrong
  • 32.
  • 33. When you share and care about others…
  • 34. Barriers to Participation Logistic • Lack of Familiarity • Time • Financial Cost Risks • Reputation (personal or organizational) • Balancing privacy and transparency • Malpractice liability
  • 35.
  • 36. These too shall pass • Mayo Clinic has established a Center for Social Media • Other healthcare organizations and providers are also learning to navigate in social media • It’s a matter of how social media becomes part of medicine, not if it will
  • 37. Where to Start: Person or Organization POST Approach: • People: what are people ready for • Objectives: what are your objectives? • Strategy: How to you want to change your relationships? • Technology: What social media tools help you achieve your strategic goals? Groundswell, Li & Bernoff (2008)
  • 38. What are your needs?
  • 39. Resources - Guidelines • http://socialmediagovernance.com/policies.p hp?f=4 • http://www.cdc.gov/healthcommunication/T oolsTemplates/socialmediatoolkit_BM.pdf • www.osma.org/socialmediapolicy/ • http://www.foxepractice.com/healthcare- social-media-policy
  • 40. Summary • Social media is rapidly changing relationships in medicine whether you like it or not • Like medicine, social media is an art to practice, not master • It’s not what you know, but how you share it that determines value in both social media and medicine
  • 41.
  • 42. Acknowledgements Radiation Oncology • Anthony Zietman • Phillip Devlin • Beth Bukata, Katherine Bennett • ASTRO Social Media • Diggers • #hcsm #md_chat #hpm #billofrights and other tweeps on Twitter