3. Disclosures
• Financial: None
• ASTRO: Incoming Chair of Communications
• Intellectual: Founder, CaP Calculator website
• My opinions are my own, not that of ASTRO or
any organization
4. Social Media
• What is it?
– Background
– Classification
• Reasons to Participate
– Logical
– Practical
• Social Media and Cancer Care
– Education/Research/Patient Care
• Barriers to Participation
• Summary
5. What is Social Media?
Differs from Traditional/Industrial Media:
• Global reach
• Means of production available to anyone at little/no cost
• No specialized training require to create media
• Content more rapidly updated online
• Less permanent – your work can be changed/improved
from the original
Source: Wikipedia, 10/2/2010
6. What has changed in the last ten years?
Web 1.0 Web 2.0
Information Participation
Consumer Spectrum
One Way Interactive
Static Dynamic
Published Published &
User-Generated
7. Precursors to Social Media
• Bulletin Boards / forums
• Amazon.com product review from readers
• Ebay do-it-yourself community of buyers/
sellers
8. Types of Social Media
Type Example Purpose Comments
Blog Huffington Post Communicate 122 M blogs
Microblogging Twitter Communicate,
market
27 M tweets/day
Wiki Wikipedia Collaborate >2B articles on
Wikipedia alone
Content Sharing YouTube, Flickr Share, comment,
market
Flickr: 5B images
YouTube: 2 B
views/day
Folksonomies Technorati, Del.icio.us Categorize
Social Networks Facebook Facebook: 500 M
users
9.
10. Societal Change via Social Tools
• Costs of sharing information have
plummeted
• Permits loose formation of groups for
– sharing
– cooperating
– social action
• Online communities can be created based on
interest, not geography or economics
Here Comes Everybody, Clay Shirky (2009)
18. Practical Reasons to Participate
• Professional
– Medical training
– Patient education
– Reputation management
– Recruiting
• Clinical Care
– Improve support network for patients
– Enhance MD-patient communication
– Improve quality and safety
• Research
– Collaboration / Crowdsourcing
– Promote research findings
• Society
– Advocacy and public policy
19. So why get involved in social media?
• Values and purpose of radiation oncology
haven’t changed
• Relieve suffering
• Improve quality
• Improve safety
• But new strategies may be necessary to
achieve our goals in cancer care
• Technology should enhance direct patient care, not
replace it
24. Residency Programs and Employers:
What are they saying about you?
* 274 comments, >97K page views by 10/1/2010
* Longer string commenting on residency interview experiences
26. Research Collaboration
• Website facilitating shared decision-making in
clinically localized prostate cancer
• Aggregates nomograms, other predictive tools
• Collaboration with MGH, DFCI, BIDMC, UCSF,
MSKCC, Cleveland Clinic
• > 800 users globally
• Online nomogram for breast
recurrence +/- RT after lumpectomy
• Similar format to Adjuvant! Online
• Validated
Katz et al, BJUI 2010
Sanghani et al, JCO 2010
27. Why not crowdsource clinical trials?
• Why not wikify to improve clinical trial
accrual?
– Community clinicians
• Advocates for enrollment
– E-Patients
• Can make it easier to understand, more organized
– Allied Health Professionals
• Improve quality through multidisciplinary views
– Industry
• Funding/collaboration opportunities
– Public Policy
• Ensure legal/regulatory compliance to current standards
28. Share your research findings
• Social Networks
• Blogs
• Microblogging
Know your audience!
34. Barriers to Participation
Logistic
• Lack of Familiarity
• Time
• Financial Cost
Risks
• Reputation (personal or organizational)
• Balancing privacy and transparency
• Malpractice liability
35.
36. These too shall pass
• Mayo Clinic has established a Center for
Social Media
• Other healthcare organizations and
providers are also learning to navigate in
social media
• It’s a matter of how social media becomes
part of medicine, not if it will
37. Where to Start: Person or Organization
POST Approach:
• People: what are people ready for
• Objectives: what are your objectives?
• Strategy: How to you want to change your
relationships?
• Technology: What social media tools help you
achieve your strategic goals?
Groundswell, Li & Bernoff (2008)
40. Summary
• Social media is rapidly changing
relationships in medicine whether you like it
or not
• Like medicine, social media is an art to
practice, not master
• It’s not what you know, but how you share it
that determines value in both social media
and medicine
41.
42. Acknowledgements
Radiation Oncology
• Anthony Zietman
• Phillip Devlin
• Beth Bukata, Katherine Bennett
• ASTRO
Social Media
• Diggers
• #hcsm #md_chat #hpm #billofrights
and other tweeps on Twitter