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About Subsidium Technologies
- 2. Who is Subsidium Technologies? The partner companies need to identify and implement network solutions within budget and hassle-free.
- 3. Subsidium Helps Solve the 4 C’s CollaborationCommunicationConnectivity Point-to-Point Dedicated Internet Access MPLS-SDN SIP PRI POTS Hosted Telephony Hosted Contact Center Video Web Audio Cloud Cloud Computing IaaS DaaS ITaaS Business Continuity
- 4. Triggers for Engagement Soaring Expenses Poor account management Application changes Desire for more bandwidth Adaptation to SDN/NFV Slow ticket resolution Desire for a single point-of-contact No offer of new technology Impending contract expiration
- 5. Next-Generation Technologies The value proposition for SDN is clear: Moving network intelligence from switching hardware to a software controller adds flexibility and provisioning speed. All the big networking vendors are staking positions, yet it’s more an architectural decision than a product, which makes it a prime opportunity for solutions providers to lend their expertise. SDN NFV Network Functions Virtualization is a specific NF that can be delivered from a service provider. Think of a network edge with a load balancer, firewall, WAN optimizer and session border controller delivered as virtual functions.
- 6. SDN and NFV: By the Numbers 87% Enterprises planning to use SDN in their data centers by 2016 $11 Billion Global carrier spend on SDN and NFV by 2018 74% US Enterprises have a hybrid cloud strategy in place Data Source: Infonetics Research, RightScale
- 7. Why Do Customers Need Us? We design the best solutions leveraging the top vendors. Our dedicated account managers deliver best-in-class customer service after the implementation phase. We save our clients money.
- 8. The Subsidium Difference We’re not a service provider; We’re a partner Based on client survey – March 2015 100% Clients ‘Extremely Satisfied’ 100% Say They’ll Remain Subsidium Clients 100% Clients Satisfied with Subsidium Vendor Options 100% Clients See Value in Subsidium Services
- 9. Our Vendors ACC Business Accel Networks Access Point Arkadin AT&T Birch Broad Sky Networks Broadview Networks Bullseye Telecom Century Link Comcast Charter Conference Group Copper Conferencing Earthlink Business Ernest Communications Fibertech Frontier GSG GTT InContact ION InterCall Internap ITS Level3 Lightower LiveOps Masergy Megapath Networks MetTel NetWolves Nitel NTT On24 Optimum Lightpath PGI SilverSky Sprint Tangoe TelePacific Telx Time Warner Cable Verizon Business Virtela Windstream XO Zayo
- 10. Why Subsidium? Dedicated, Highly Trained Staff Unbiased Vendor Evaluations We Save Clients 15% to 45% of Annual Spend A Single Point-of-Contact for All Client Needs Industry Knowledge
- 11. A Portal to Outstanding Service We use Audex, a customizable, secure, Web-based portal that provides a unified view of all elements involved in managing telecom services. Audex boasts several features, including: • A searchable customer service inventory database • Order entry and tracking module • Document library • Contract repository • Calendar • Contacts • Visual reporting and custom report builder • Google Maps display of inventory, services • Scheduling of alerts for important events • Comprehensive administration section to manage customers, suppliers, user access • An intuitive, easy-to-use interface
- 12. A Subsidium Customer Experience Step 1: Subsidium Identifies the Andritz Need Cost-Savings on Global Telecommunications Step 2: Subsidium Selects Ideal Vendors Delivers to Andritz More Effective Vendors Step 3: Andritz Pays Vendor, Relies on Subsidium for Customer Care Subsidium is paid by the vendor and provides a single point-of-contact for fast, reliable escalation Step 4: Every Party Wins Subsidium becomes Andritz’s trusted partner, the Vendor has a new client, and Andritz saves money on better service