2. 1. Nurture an
Approachable Environment
Successful leaders
always give feedback and
welcome it in return.
They know this builds
trustworthy relationships
with their colleagues.
3. 2. Make Decisions and
Solve Problems Fast
Successful leaders are
expert decision makers.
They either facilitate the
dialogue to empower
their colleagues to reach
a consensus or they do it
themselves.
4. 2. Make Decisions and
Solve Problems Fast
They don’t procrastinate
and are proficient at
problem solving; they
learn from and don’t
avoid uncomfortable
circumstances.
5. 3. Communicate
Expectations and Reward
Performance
Successful leaders are
great communicators.
They remind their
colleagues of the
organization’s code of
honor and remind them
of expectations.
6. 3. Communicate
Expectations and Reward
Performance
Successful leaders
never take consistent
performers for granted
and constantly reward
them.
7. 4. Equip People and
Delegate Authority
Successful leaders never
stop teaching because
they are so self-
motivated to learn
themselves. They use
teaching to keep their
colleagues well-informed
and knowledgeable
8. 4. Equip People and
Delegate Authority
They understand their
colleagues’
mindsets, capabilities
and areas for
improvement. They use
this knowledge/insight to
challenge their teams to
think and stretch them to
reach for more.
9. 5. Ask Questions, Seek
Counsel
Successful leaders
ask questions and
seek counsel all the
time.
10. 6. Lead by Example and Be
Accountable
Successful leaders walk
the talk and are mindful
of their actions. They are
also secure enough to
allow their colleagues to
manage them – to call
them out on their
excuses.
11. 7. Positive Energy &
Attitude
Successful leaders create
a positive and inspiring
culture. They know how
to set the tone and bring
an attitude that motivates
their colleagues to take
action.
12. 8. Enjoy the Responsibility
Successful leaders love
being leaders – not for
the sake of power but for
the meaningful and
purposeful impact they
can create.
13. 8. Enjoy the Responsibility
They love to succeed and
pull others up along with
them to share in their
accomplishments.
