In this session, we’ll talk about the PHP stack and how it can be put to best use for SugarCRM implementations. How can enterprise IT organizations optimize application performance at the PHP runtime level? How can business-critical applications like CRM be monitored to ensure compliance with internal SLAs? What about root cause analysis when things do go wrong? Several alternatives will be discussed for building a solid SugarCRM foundation, and how to make the job easier. Presented by Joshua Solomin, Sr. Product Marketing Manager, Zend, at SugarCon 2011

1. Why the Stack Matters: Building a Solid Foundation for SugarCRM Joshua Solomin Sr. Product Marketing Manager, Zend Technologies

2. How do you build a house? Start with the foundation! 2

3. Applications need foundations, too 3 PHP Stack PHP support Monitoring/RCA Performance Optimization

5. Updatability

6. Bytecode-level performance

7. Technical support

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11. Delivering on your SLAs 6 Do you know WHY things go wrong?

13. Administrator workflow

14. Time saved vs. overhead

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19. PHP errors

20. Memory consumption

21. Function calls

22. Arguments

24. Q & A 11 Insert->Header & Footer