Create engaged customer communities by collecting real-time customer insights, and Improve your business.

1. Create engaged customer communities. Collect real-time customer insights.
Improve your business.

2. QuestionPro Communities in 5 Steps
1. RECRUIT your customers
2. ENGAGE your customers in surveys, discussions,
polls, and events
3. COLLECT INSIGHTS from target groups
4. REWARD your customers for their participation
5. IMPACT your customers experience and your
business positively

3. QP Communities Platform
RECRUIT
Refer a Friend & Referral
Tracking
Qualifying Survey
Affiliate Program
Web & Mobile Portal
Email, CRM & Social
Media
ENGAGE
Blog
Real-time Surveys
Discussions
Social Media
Gamification
COLLECT
INSIGHTS
Usability Testing
Polls
Surveys
Ideas Collaboration
Live Discussions
Store Credit
Badges
REWARD
Automation
Financial
Donations
Points
IMPACT
Customer Experience
Sales
Products
Brand Awareness
Analytics Reports

4. ❏ Understand your target customers needs and
expectations
❏ Keep your customers engaged
❏ Improve customers experience and products
❏ Identify market demands and stay updated
with market trends
Customer Recruitment
Solutions
Recruit regular and loyal customers to generate segmented communities that will help you:

5. Customer Engagement
Tools
❏ Recruitment (email, CRM and Social Media)
❏ Referrals and Referrals Tracking
❏ Surveys and Polls
❏ Discussions, Live Chats and Forums
❏ Ideas Collaboration

6. ❏ Access your reports and analyze the results
from your surveys and polls on your web
page
❏ Easily measure your Communities Health on
your Dashboard
❏ Customize the data filters to match your
business needs
Collect Customer Insights

7. Reward your community members and keep them engaged by
offering incentives that best fit your business model
Choose from a variety of rewards options
Reward Your Customers
Interactive Points
Gamified Badges
Financial and Personalized Rewards
Charity Donations

8. Impact your Business
❏ Increase sales through improved products
❏ Build Customer Trust
❏ Enhance Customer Experience
❏ Generate Brand Loyalty and Engagment
Send surveys or use our qualitative modules like topics and live discussions to get real customer insights:
Impact

9. PLATFORM FEATURES

10. Mobile Devices Optimization

11. Mobile Enabled Panel

12. Customized Communities Page Theme

13. Customized Members Profile

14. Online Portal and Dashboard

15. Moderator Discussions Dashboard

16. Members Discussion Board

17. Members Ideas Collaboration Board

18. Multilingual Capabilities

19. 5 Reasons to Choose QuestionPro
Communities Insight Platform
We offer built-in
communication
system, reminders,
sampling, engagement
tools, dashboard and
analytics all in one
place.
Centralized
Platform
Seamless
Transition
We can help you
integrate existing
panel members,
surveys and data into
our platform.
Get members and
responses from
every dimension
with an online and
mobile enabled
panel platform
experience.
Cross
Compatibility
Our team has many
combined years of
industry experience
with custom
branding, survey
programming and
data filtering.
Experts at Your
Fingertips
Our built-in features
can make your
community go viral
and an overall more
enjoyable user
experience for your
respondents.
Higher Response
Rates

20. QuestionPro Communities Platform Users
“ I constantly recommend QuestionPro Communities to all of my clients, because I believe it is the
most tightly cohesive community solution in the market.”
Romi Mahajan, Microsoft
“[...]Communities are an ideal solution for companies whose customers can’t engaged in social
media. If you can manage an online survey you can manage a community. It's as easy as
clicking through a few profile selections, sending an email and that's it.”
Emily Whitehouse, Potbelly Sandwich Works

21. QuestionPro.com/communities