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AND THE WINNERS ARE...
 Case Studies of Social Media Success



             Susan T. Evans, mStoner
CASE Social Media and Community Conference 2013
THE CALL FOR ENTRIES
  ...the countdown to #casesmc
THE CATEGORIES
Funniest (I laughed out loud at the very funny way we used social.)
Fundraising (I got of bang for the buck (we raised a lot of money) on
social.)

Crisis (Social helped us survive a crisis—well.)
Lessons Learned (How I screwed up on social.)
Alumni Engagement (My use of social media was for alumni only.)
It’s Academic (I used social for an academics- or research-related purpose.)
MEET THE DECIDER



   BTW, I mostly
decided to get rid of
  the categories.
Humble? Shy?
THERE WERE NO ENTRIES FOR...

  It’s Academic

  Fundraising

  Lessons Learned
The plan for more entries...



Fundraising | Lessons Learned | It’s Academic
How the decider decided:

You must be present to win.
How the decider decided:

The more concrete, the better.
AND THE WINNERS ARE...
ALUMNI ENGAGEMENT

The winner for this category is...


  Colby College
“Our weekly ‘talking about
   this’ for the page (usually
  around 300-400) peaked at
3,094. Our weekly ‘total reach’
 for the page (usually around
 10-15K) peaked at 152,703.”

  “At one point, Twitter shut
down our account because we
 were looking like spammers.”     Robert Clockedile
         #Colby200
FUNNIEST

   The winner for this category is...

University of Maryland
 University College
5,787 watched this “Harlem Shake”
“University of Maryland University College is non-
 traditional in every sense of the word (international
 campus locations, online classes, courses conducted
on military bases). Because our university and student
  body is non-traditional (working adults, active duty
military students taking courses in war zones, etc), we
       have a difficult time engaging our alumni.”

“Many universities were doing the Harlem Shake, but
we did not have present student body to film such a
 video. So, our Director of Alumni Programs had the
         office of Advancement do the video.”

— Sarah Conboy
THIS COULD HAPPEN TO YOU

     The winner for this category is...


Fairleigh Dickinson University
@FDUWhatsNew (2,513 followers)
@fduproblems (1,198 followers)
“There are still plenty of
 #fduproblems tweets, but the
 substance of the tweets is far
less damaging to the University
    than they were before.”

“College students wouldn't be
 college students if they didn't
 complain about term papers
  and exams and that is what
   makes up the majority of        Dan Landau
 #fduproblems tweets now...”
YOU GOT SOME?

Fundraising | Lessons Learned | It’s Academic
IT’S ACADEMIC
LESSONS LEARNED
 FUNDRAISING
     Anyone?
THANK YOU!


Susan T. Evans
 Senior Strategist
     mStoner
  @susantevans

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And the Winners Are...Case Studies of Social Media Success Stories

  • 1. AND THE WINNERS ARE... Case Studies of Social Media Success Susan T. Evans, mStoner CASE Social Media and Community Conference 2013
  • 2. THE CALL FOR ENTRIES ...the countdown to #casesmc
  • 3. THE CATEGORIES Funniest (I laughed out loud at the very funny way we used social.) Fundraising (I got of bang for the buck (we raised a lot of money) on social.) Crisis (Social helped us survive a crisis—well.) Lessons Learned (How I screwed up on social.) Alumni Engagement (My use of social media was for alumni only.) It’s Academic (I used social for an academics- or research-related purpose.)
  • 4. MEET THE DECIDER BTW, I mostly decided to get rid of the categories.
  • 6. THERE WERE NO ENTRIES FOR... It’s Academic Fundraising Lessons Learned
  • 7. The plan for more entries... Fundraising | Lessons Learned | It’s Academic
  • 8. How the decider decided: You must be present to win.
  • 9. How the decider decided: The more concrete, the better.
  • 10. AND THE WINNERS ARE...
  • 11. ALUMNI ENGAGEMENT The winner for this category is... Colby College
  • 12.
  • 13.
  • 14. “Our weekly ‘talking about this’ for the page (usually around 300-400) peaked at 3,094. Our weekly ‘total reach’ for the page (usually around 10-15K) peaked at 152,703.” “At one point, Twitter shut down our account because we were looking like spammers.” Robert Clockedile #Colby200
  • 15. FUNNIEST The winner for this category is... University of Maryland University College
  • 16.
  • 17. 5,787 watched this “Harlem Shake”
  • 18. “University of Maryland University College is non- traditional in every sense of the word (international campus locations, online classes, courses conducted on military bases). Because our university and student body is non-traditional (working adults, active duty military students taking courses in war zones, etc), we have a difficult time engaging our alumni.” “Many universities were doing the Harlem Shake, but we did not have present student body to film such a video. So, our Director of Alumni Programs had the office of Advancement do the video.” — Sarah Conboy
  • 19. THIS COULD HAPPEN TO YOU The winner for this category is... Fairleigh Dickinson University
  • 22.
  • 23.
  • 24.
  • 25.
  • 26. “There are still plenty of #fduproblems tweets, but the substance of the tweets is far less damaging to the University than they were before.” “College students wouldn't be college students if they didn't complain about term papers and exams and that is what makes up the majority of Dan Landau #fduproblems tweets now...”
  • 27. YOU GOT SOME? Fundraising | Lessons Learned | It’s Academic
  • 28. IT’S ACADEMIC LESSONS LEARNED FUNDRAISING Anyone?
  • 29. THANK YOU! Susan T. Evans Senior Strategist mStoner @susantevans