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Matthew Yeomans Sustainly @sustainly
#SB15sd
How the World’s Biggest Brands
Communicate Sustainability on Social
Media: Platforms, Trends, and Reach
how social will shape sustainability marketing
June 2nd 2015
ISSUES
INNOVATIONSTORYTELLING
SUSTAINLY - A NEW KNOWLEDGE PLATFORM
ISSUES RISKS
INNOVATIONSTORYTELLING
BASED ON AN INTELLIGENCE ENGINE OF 1000 CASE STUDIES
….and growing
WHO USED TO CONTROL INFORMATION?
Everyone discovered they had a voice
WHAT CHANGED?
MYTH OF INFORMATION SUPERHIGHWAY
NICHE OF INTERCONNECTED LANES
SOCIAL MEDIA GIVES YOU A NEW AUDIENCE
BOTH SOCIAL & SUSTAINABILITY UNDERPINNED BY..
@sustainly
Authenticity
transparency
community
Creativity
WHAT DO THESE HAVE IN COMMON?
NEED TO THINK LIKE AN EDITOR
THREE KEY QUESTIONS TO CONSIDER?
what does your audience care about?
What have you got to say that meets their interests?
how and where do they like to get their information?
COMPANIES MAKE TWO BIG MISTAKES
1, THEY WANT TO TALK BUT FORGET TO LISTEN
THERE’S NO EXCUSE FOR NOT KNOWING
STOP TALKING AND PAY ATTENTION…
WHO HAS GOT THE KEYS?
RESPECT THE POWER OF THE CROWD
A LESSON STILL BEING LEARNED
AGAIN…
AND AGAIN…
Your Reputation = sustainability
2, COMPANIES DON’T TRUST THEIR COMMUNITY
WHAT IF 15 COMPANIES COULD CHANGE THE WORLD?
HOW WOULD THEY COMMUNICATE IT?
THEY ALREADY TALK A CORPORATE GOOD GAME
@sustainly
@sustainly
BUT THESE GUYS DON’T VISIT CORPORATE SITES
TOO BUSY SHOPPING!
WHY NOT TAP INTO THE POWER OF FACEBOOK?
@sustainly
THAT GOT US THINKING..
WE LOOKED AT
THAT’S 40% OF POTENTIAL FACEBOOK REACH
EVEN THEN - FOUR BRANDS MAKE UP 50% OF THAT TOTAL
A BIG CHUNK OF CONVERSATION
@sustainly
WHAT WE HAVE IS A FAILURE TO COMMUNICATE
HOW DO WE MAKE SUSTAINABILITY INTERESTING?
THE AGE OF “SOFT SUSTAINABILITY”
@sustainly
COLLECTIVELY FROM VICE AND 20 COMPANIES
@sustainly
LEGO GETS SOFT SUSTAINABILITY
10 TIPS FOR SOFT SUSTAINABILITY
@sustainly
KNOW YOUR AUDIENCE LIKE IBM
@sustainly
SO DOES DOVE AND UNILEVER
@sustainly
know What You Have to Say
know what you do well
@sustainly
Know your strengths and weaknesses
Know how to be transparent
@sustainly
know how to be creative
@sustainly
even when the topic isn’t
48
know how to be useful
@sustainly
sainsbury’s and Google Food Rescue
@sustainly
know how to lead the debate
@sustainly
SO, IN THE ERA OF SOFT SUSTAINABILITY
Health
Children
Home
Food
Neighbours
Parents
Sunshine
safety
security
fun
laughing
pets
wildlife
HOW WILL YOU CONNECT WITH CONSUMERS?
living dying
colleagues
career
NOT PERSONAL. JUST GOOD BUSINESS
@mateoy @sustainly
matthew@sustainly.com
Sustainly.com

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How the world’s biggest brands communicate sustainability on social media platforms, trends, and reach

Notes de l'éditeur

  1. We’re an information company that helps clients understand the issues, the risks, the innovation and the storytelling that makes good sustainability communication and marketing.
  2. We’re an information company that helps clients understand the issues, the risks, the innovation and the storytelling that makes good sustainability communication and marketing.
  3. All these companies talk a great game and all make a decent effort to communicate sustainability at a corporate level. But how many consumers actively check out a corporate website? Consumer interaction lives with the brands
  4. On corporate sites. But how many people visit them?
  5. It has to be through the brands and the stuff they buy, right?
  6. all the best campaigns make us value and care about things that matter to us as real people.