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Future-Proofing Brands


Sally Uren
Form for the Future
future-proofing brands
June 7, 2011
Taking a long-term view for sustainable development
a bit about Forum for the
Future
Forum for the Future
                       a non-profit organisation working
                       globally with business and
                       government to create a sustainable
                       future

                       we aim to transform the critical
                       systems we rely on

                       we have 15 years’ experience
                       inspiring new thinking, building
                       creative partnerships and developing
                       practical innovations
JT Group




           Chi Group
the leader business spectrum



beginner             performer                 leader              pioneer
• Understanding of   • Senior-level buy-in     • CR a strategic    • Business model
key CR issues        • Vision of sustainable   opportunity         refocused to profit
• Compliance         future                    • Sustainable       from sustainable
systems in place                               innovation across   value creation
                     • Systems in place to
                     deliver                   business
a bit about futures
futures is…
structured exploration of the future to improve decision
making today




               long-term trends   emerging trends




                        visions   scenarios
eight reasons why futures and strategy
marry well

 1   addresses long-term issues that strategies often ignore


      2     unearths hidden connections between diverse issues


 3   generates new risks and opportunities

            avoids ‘green’ stigma and builds understanding of
      4     sustainable development
eight reasons why futures and strategy
marry well

 5    builds consensus on what strategy must address


      6       creates a mandate for change


 7    builds strategic capacity – ‘prepared minds’


      8       a key element of the sustainable organisation
process in four steps
scoping        Issues
               Timeframe
               ‘contract for implementation’

diagnosing     Internal and external research
               Create futures stimulus
               Internal assessment


conceiving     Goals
               Generate options
and deciding
               Select options

implementing   Plan
               Implement
               Manage and monitor
example - PepsiCo

• scenarios to analyse strategic risks and opportunities
• applied to diverse markets including Latin America,
  China, India, Nigeria, US and UK

• seen as a critical piece of strategic thinking for the
  business, and is now being embedded into all business
  units
   • new sustainable agriculture unit
   • amended risk register
   • key input to global health and environment
     commitments
climate futures
• partnership with HP Labs

• 5 scenarios exploring future impacts of climate change

• today used by many organisations for training, strategic
  planning, and innovation - including HP, Unilever, and
  the UK’s National Health Service
retail futures

• scenarios for future of UK retail
sector, sponsored by Tesco and Unilever UK

•a wide-ranging exercise examining what the
future could hold for UK retail, focusing
particularly on fast moving consumer goods
(FMCG)

• three years after the launch, we've already
witnessed some weak signals that we identified
in one or more of the scenarios, including the
economic downturn
Tourism 2023
using scenarios to future-proof
brands
about fashion futures
• joint project between Levi Strauss & Co and Forum for the
  Future
• in consultation with over 40 experts, we constructed four
  plausible, stretching scenarios for what the global fashion
  industry could look like in 2025
• began in October 2008 and launched at London Fashion
  Week in Feb 2010
    – an engaging online report and printed executive
      summary
    – four short animations that represent the scenarios
    – workshop materials: exercises, presentation, agenda
objectives of the project

• to communicate a well-researched, lively and engaging
  series of scenarios and recommendations
• to promote a more sustainable future for the global fashion
  industry
• to stimulate a debate about the future for global fashion
  and inspire a more sustainable response to it
some certainties we can expect…

                            Severe and unpredictable weather
Impacts of climate change
                            Shifting rainfall patterns
                            Global target: cut CO2 50% by 2050

                            2025: 1.8 billion people living
Resource costs              with water scarcity;
& shortages                 food, building
                            materials, energy, cotton: oil @
                            $130 in 2030
                            1.3 billion more people by mid-2020s
Demographic change          Ageing population in developed world
…some factors we are less certain about
• How will society respond to resource scarcity and
  climate change?
• How might legislation shape the fashion industry?
• How much disposable income will we have, and what
  will we spend it on?
• How will the so-called ‘emerging economies’
  develop?
• Technological advancement
• Consumer acceptance of sustainable consumption
• How might demographic changes affect the clothing
  industry?
two areas of high importance and uncertainty

1. How connected is the world?

Connected   where economic globalisation has
  expanded    further,   trade    barriers have
  lowered, communications are more united and
  global cultures are more similar.

Fragmented where globalisation has gone into
  reverse, there is more protectionism, long
  distance trade is declining and regional identities
  are stronger.
two areas of high importance and uncertainty

2. How fast do society and its fashions change?

Fast where speed of change has accelerated: in
  media and communications; in flows of financial
  capital; and in how people express themselves
  through culture and fashion.

Slow where the rate of consumption has reversed;
  flows of financial capital are slower; and
  cultures change more gradually.
Slow is
Beautiful
                  Political
        collaboration and
         global trade in a
        world where slow
         and sustainable is
               fashionable
Resource
         crises constrain
         consumption in a
        local community
          focused world
Community
Couture
Techno-
High tech         Chic
systems deliver
for a speed-
obsessed global
shopper
Fast consumption
in global
cultural blocs


                   Patchwork
                   Planet
Fashion Futures Scenario Axis

Slow is                                            Techno-
Beautiful                                          Chic
                  Political     High tech
        collaboration and       systems deliver
         global trade in a      for a speed-
        world where slow        obsessed global
         and sustainable is     shopper
               fashionable
                    Resource    Fast consumption
             crises constrain   in global
             consumption in a   cultural blocs
            local community
              focused world
Community                                          Patchwork
Couture                                            Planet
Slow is     Techno -
Beautiful   Chic




Community   Patchwork
Couture     Planet
CAUTION!
    TREAT SCENARIOS WITH CARE
– not predictions, but images of possible futures,
  tools to imagine what world could look like
– stimulate new ideas - challenges and
  opportunities
– test strategies and brands for resilience
Slow is Beautiful

Collaboration in a world where slow and sustainable is
fashionable
– This is a moralistic world of low-carbon, sustainable
  lifestyles
– Strict carbon regulation and sophisticated tracking and
  labelling mean consumers are more aware of all impacts
– The majority of consumers are willing to pay more for a
  smaller number of high-quality, sustainable clothing items.
– Fashion styles are gradually becoming more homogenised
  and reflect a ‘safe’, less innovative world.
– The fashion industry has worked hard to decarbonise, and
  shift people’s perceptions of the industry – post 20thC
  consumption
– Although ‘living wages’ are now the norm for factory
  workers, a ‘grey economy’ of cheaper fashion with poor
  working conditions still exists.
Techno - Chic

High tech systems deliver for a speed-obsessed global
shopper
– This is a prosperous world which has benefitted from an
  early switch to a low-carbon economy and huge
  technological investment.
– Smart consumers are flourishing in this high-tech, open
  world of few trade barriers and fast-paced fashion
  fads.
– Man-made fabrics rule the fashion markets, providing
  personalised, high-tech, affordable options across the globe.
– Massive levels of automation and sharp declines in the use
  of labour create pockets of crippling unemployment
  across economies previously reliant on clothing manufacture
  and production.
Community Couture

Resource crises constrain consumption in a local community
focused world
– Self-sufficient communities thrive in a world struggling to
  cope with the strain of growing populations and
  resource shortages.
– Very high costs of raw materials and disrupted supply
  chains have resulted in a dramatic fall in the production and
  sale of new clothing.
– In its place vibrant local networks of second-hand
  clothing have evolved: community bonds are strong and
  creative fashion solutions abound.
– That said many consumers still strongly desire ‘new’
  clothes – now affordable only to the rich or on the black
  market.
Patchwork Planet

Fast consumption in global cultural blocs


– Years of conflict, exacerbated by uneven economic
  recovery from recession and a shortage of strategic
  resources.
– Global community fragmented, with deep suspicion
  between cultural blocs.
– A world of rapidly changing fashions – where styles are
  led by an economically and culturally powerful Asia.
– Supply chains regionalise to meet consumer demand for
  fast-changing, regional, patriotic fashion.
– The world is struggling to cope with mounting social
  tensions and environmental constraints.
– Many wonder how long this pace can last.
What do you think?


          Any quick questions/ clarification?

         Which seems most/ least appealing?
immersion
getting to know your scenario
   you will now be given one scenario per table to work on in depth.
   Please imagine your scenario is an accurate description of the real
   world you are living in. Please try not to think about your own brand
   – we’ll do that later!

   •   spend 5 minutes quietly reading through the scenario on your
       own

   •   then discuss in your tables your answers to the following
       questions:

       1. how do you personally feel about this world? What makes
          you happy? What makes you sad?
       2. what might you personally be doing in this world?
       3. what words would you use to characterise this world?

be ready to feedback the most interesting points to the room
evaluation
Remember that you’re still in 2025!
stay in 2025 in your particular scenario....

    discuss as a group your answers to the following Qs about brands
    and possible future consumers (in general, NOT your consumers)

   •    what might consumers be demanding?

   •    how might consumers be feeling and how might they engage
        with brands?

   •    what brands are likely to be successful and why?
1. in your scenario groups, consider your answers to the following
     questions:

   •   what might be important to your potential consumers in your
       scenario in the future?

   •   how can your brand meet human/ customer/ emotional needs?

   •   how is that different to 2011?


2. based on that consumer insight:

    • what are the opportunities for YOUR brand in this scenario?
    • what are the risks for YOUR brand in this scenario?
feedback
innovation
consider:
• the sustainability opportunities and risks common to all scenarios
• the potentially high impact opportunities and risks that appear in
   only one scenario

    what would your brand look like if it responded to these
    opportunities and risks in 2025?

    what needs to happen today to make this happen?

   suggested criteria to prioritise:
   1. Overall sustainability impact
   2. Consumer resonance
   3. Distinctiveness to brand
thank you!
s
s.uren@forumforthefuture.org
Taking a long-term view for sustainable development
@sallyuren
SB11 - Forum for the Future - Sally Uren

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SB11 - Forum for the Future - Sally Uren

  • 2. future-proofing brands June 7, 2011 Taking a long-term view for sustainable development
  • 3. a bit about Forum for the Future
  • 4. Forum for the Future a non-profit organisation working globally with business and government to create a sustainable future we aim to transform the critical systems we rely on we have 15 years’ experience inspiring new thinking, building creative partnerships and developing practical innovations
  • 5. JT Group Chi Group
  • 6. the leader business spectrum beginner performer leader pioneer • Understanding of • Senior-level buy-in • CR a strategic • Business model key CR issues • Vision of sustainable opportunity refocused to profit • Compliance future • Sustainable from sustainable systems in place innovation across value creation • Systems in place to deliver business
  • 7. a bit about futures
  • 8. futures is… structured exploration of the future to improve decision making today long-term trends emerging trends visions scenarios
  • 9. eight reasons why futures and strategy marry well 1 addresses long-term issues that strategies often ignore 2 unearths hidden connections between diverse issues 3 generates new risks and opportunities avoids ‘green’ stigma and builds understanding of 4 sustainable development
  • 10. eight reasons why futures and strategy marry well 5 builds consensus on what strategy must address 6 creates a mandate for change 7 builds strategic capacity – ‘prepared minds’ 8 a key element of the sustainable organisation
  • 11. process in four steps scoping Issues Timeframe ‘contract for implementation’ diagnosing Internal and external research Create futures stimulus Internal assessment conceiving Goals Generate options and deciding Select options implementing Plan Implement Manage and monitor
  • 12. example - PepsiCo • scenarios to analyse strategic risks and opportunities • applied to diverse markets including Latin America, China, India, Nigeria, US and UK • seen as a critical piece of strategic thinking for the business, and is now being embedded into all business units • new sustainable agriculture unit • amended risk register • key input to global health and environment commitments
  • 13. climate futures • partnership with HP Labs • 5 scenarios exploring future impacts of climate change • today used by many organisations for training, strategic planning, and innovation - including HP, Unilever, and the UK’s National Health Service
  • 14. retail futures • scenarios for future of UK retail sector, sponsored by Tesco and Unilever UK •a wide-ranging exercise examining what the future could hold for UK retail, focusing particularly on fast moving consumer goods (FMCG) • three years after the launch, we've already witnessed some weak signals that we identified in one or more of the scenarios, including the economic downturn
  • 16. using scenarios to future-proof brands
  • 17.
  • 18. about fashion futures • joint project between Levi Strauss & Co and Forum for the Future • in consultation with over 40 experts, we constructed four plausible, stretching scenarios for what the global fashion industry could look like in 2025 • began in October 2008 and launched at London Fashion Week in Feb 2010 – an engaging online report and printed executive summary – four short animations that represent the scenarios – workshop materials: exercises, presentation, agenda
  • 19. objectives of the project • to communicate a well-researched, lively and engaging series of scenarios and recommendations • to promote a more sustainable future for the global fashion industry • to stimulate a debate about the future for global fashion and inspire a more sustainable response to it
  • 20. some certainties we can expect… Severe and unpredictable weather Impacts of climate change Shifting rainfall patterns Global target: cut CO2 50% by 2050 2025: 1.8 billion people living Resource costs with water scarcity; & shortages food, building materials, energy, cotton: oil @ $130 in 2030 1.3 billion more people by mid-2020s Demographic change Ageing population in developed world
  • 21. …some factors we are less certain about • How will society respond to resource scarcity and climate change? • How might legislation shape the fashion industry? • How much disposable income will we have, and what will we spend it on? • How will the so-called ‘emerging economies’ develop? • Technological advancement • Consumer acceptance of sustainable consumption • How might demographic changes affect the clothing industry?
  • 22. two areas of high importance and uncertainty 1. How connected is the world? Connected where economic globalisation has expanded further, trade barriers have lowered, communications are more united and global cultures are more similar. Fragmented where globalisation has gone into reverse, there is more protectionism, long distance trade is declining and regional identities are stronger.
  • 23. two areas of high importance and uncertainty 2. How fast do society and its fashions change? Fast where speed of change has accelerated: in media and communications; in flows of financial capital; and in how people express themselves through culture and fashion. Slow where the rate of consumption has reversed; flows of financial capital are slower; and cultures change more gradually.
  • 24. Slow is Beautiful Political collaboration and global trade in a world where slow and sustainable is fashionable
  • 25. Resource crises constrain consumption in a local community focused world Community Couture
  • 26. Techno- High tech Chic systems deliver for a speed- obsessed global shopper
  • 27. Fast consumption in global cultural blocs Patchwork Planet
  • 28. Fashion Futures Scenario Axis Slow is Techno- Beautiful Chic Political High tech collaboration and systems deliver global trade in a for a speed- world where slow obsessed global and sustainable is shopper fashionable Resource Fast consumption crises constrain in global consumption in a cultural blocs local community focused world Community Patchwork Couture Planet
  • 29. Slow is Techno - Beautiful Chic Community Patchwork Couture Planet
  • 30. CAUTION! TREAT SCENARIOS WITH CARE – not predictions, but images of possible futures, tools to imagine what world could look like – stimulate new ideas - challenges and opportunities – test strategies and brands for resilience
  • 31. Slow is Beautiful Collaboration in a world where slow and sustainable is fashionable – This is a moralistic world of low-carbon, sustainable lifestyles – Strict carbon regulation and sophisticated tracking and labelling mean consumers are more aware of all impacts – The majority of consumers are willing to pay more for a smaller number of high-quality, sustainable clothing items. – Fashion styles are gradually becoming more homogenised and reflect a ‘safe’, less innovative world. – The fashion industry has worked hard to decarbonise, and shift people’s perceptions of the industry – post 20thC consumption – Although ‘living wages’ are now the norm for factory workers, a ‘grey economy’ of cheaper fashion with poor working conditions still exists.
  • 32.
  • 33. Techno - Chic High tech systems deliver for a speed-obsessed global shopper – This is a prosperous world which has benefitted from an early switch to a low-carbon economy and huge technological investment. – Smart consumers are flourishing in this high-tech, open world of few trade barriers and fast-paced fashion fads. – Man-made fabrics rule the fashion markets, providing personalised, high-tech, affordable options across the globe. – Massive levels of automation and sharp declines in the use of labour create pockets of crippling unemployment across economies previously reliant on clothing manufacture and production.
  • 34.
  • 35. Community Couture Resource crises constrain consumption in a local community focused world – Self-sufficient communities thrive in a world struggling to cope with the strain of growing populations and resource shortages. – Very high costs of raw materials and disrupted supply chains have resulted in a dramatic fall in the production and sale of new clothing. – In its place vibrant local networks of second-hand clothing have evolved: community bonds are strong and creative fashion solutions abound. – That said many consumers still strongly desire ‘new’ clothes – now affordable only to the rich or on the black market.
  • 36.
  • 37. Patchwork Planet Fast consumption in global cultural blocs – Years of conflict, exacerbated by uneven economic recovery from recession and a shortage of strategic resources. – Global community fragmented, with deep suspicion between cultural blocs. – A world of rapidly changing fashions – where styles are led by an economically and culturally powerful Asia. – Supply chains regionalise to meet consumer demand for fast-changing, regional, patriotic fashion. – The world is struggling to cope with mounting social tensions and environmental constraints. – Many wonder how long this pace can last.
  • 38.
  • 39. What do you think? Any quick questions/ clarification? Which seems most/ least appealing?
  • 41. getting to know your scenario you will now be given one scenario per table to work on in depth. Please imagine your scenario is an accurate description of the real world you are living in. Please try not to think about your own brand – we’ll do that later! • spend 5 minutes quietly reading through the scenario on your own • then discuss in your tables your answers to the following questions: 1. how do you personally feel about this world? What makes you happy? What makes you sad? 2. what might you personally be doing in this world? 3. what words would you use to characterise this world? be ready to feedback the most interesting points to the room
  • 43. Remember that you’re still in 2025!
  • 44. stay in 2025 in your particular scenario.... discuss as a group your answers to the following Qs about brands and possible future consumers (in general, NOT your consumers) • what might consumers be demanding? • how might consumers be feeling and how might they engage with brands? • what brands are likely to be successful and why?
  • 45. 1. in your scenario groups, consider your answers to the following questions: • what might be important to your potential consumers in your scenario in the future? • how can your brand meet human/ customer/ emotional needs? • how is that different to 2011? 2. based on that consumer insight: • what are the opportunities for YOUR brand in this scenario? • what are the risks for YOUR brand in this scenario?
  • 48. consider: • the sustainability opportunities and risks common to all scenarios • the potentially high impact opportunities and risks that appear in only one scenario what would your brand look like if it responded to these opportunities and risks in 2025? what needs to happen today to make this happen? suggested criteria to prioritise: 1. Overall sustainability impact 2. Consumer resonance 3. Distinctiveness to brand
  • 49. thank you! s s.uren@forumforthefuture.org Taking a long-term view for sustainable development @sallyuren

Notes de l'éditeur

  1. All partners combined (public & private)