Presentation for hotel suppliers on the Serhs B2B network.

2. 1 THE STRENGTH OF A GREAT GROUP The SERHS GROUP, founded in 1975, is one of Spain's leading corporations. Six large areas of activity constitute the business, creating productive synergies between them. The group is present on 3 continents (Europe, America and Africa).

3. + than €400M turnover + than 40,000 customers + than €140M investment in the last 5 years + than 2,700 employees + than 1,500 shareholders with a share capital of €85M 35 years' experience

4. 2 SERHS TOURISM SERHS Tourism, the tourism and travel division of the SERHS GROUP, is a reception agency and supplier of B2B services to international travel agents and tour operators. We offer the best tourist services in the Mediterranean and Europe.

5. + than 160M online requests + than 30 years' experience 4,500 portfolio customers 13,500 hotels in over 65 countries we provide services to over 1,500,000 travellers B2B Portal: serhstourism.com

7. Focusing on the customer: offering unique, profitable and competitive products.

8. Increasing the value we give to our partners and suppliers.

9. Creating teams of top professionals, ensuring their development and well-being.

11. 3 OUR DESTINATIONS Global presence, local experience SERHS Tourism is present in over 65 countries, its recent expansion has focused on the Mediterranean and European cities. It has over 20 offices throughout Spain and Europe.

12. GLOBAL PRESENCE An extensive network of contractors and offices at its destinations ensures good relations with suppliers.

13. LOCAL EXPERIENCE We have a robust office structure with a local presence, which provides us with in-depth knowledge about our customers' resources and their potential. At international level, we have offices in London, Cologne, Moscow and Marrakesh.

14. 4 BENEFITS OF WORKING WITH US At SERHS Tourism, the relationship we have with our supplier is a very important part of our work, as it guarantees the success of service to the customer.

16. Extensive network of salespeople in the main issuer markets.

17. Part of the SERHS GROUP, one of Spain's leading corporations, which guarantees the solvency of all operations contracted.

18. Extensive knowledge of the possibilities that each destination has to offer. A presence of more than 20 offices.

20. SERHSnet, your management and content quality tool

22. Price

23. Release

24. Minimum stay

25. Availability

27. RateTiger

28. EZYield

29. ChannelDirect

30. RateGain

31. Parity Rate

32. Vector K

33. Dingus

35. Hotelavail,

36. Astrohotel

37. FastBooking Updater

40. Content arranged by concept which allows you to provide lots of information about your establishment.

41. Multilanguage content: Spanish, English, French, Italian, German, Russian, Finnish, Norwegian, Swedish and German.

43. e-billing

45. Automation of processes

46. Safe, quick and streamline way to send (impossible to lose)

47. Automatic ERP customer integration and quick accounting

48. Able to harmonise and streamline our interaction with the supplier

50. MAXIMIZED YOUR BRAND IMAGE Thousands of professionals in our sector have access to our online bookings platform every day. We offer them our supports through which to display their brand. Marketing contribution enables them to: Promote their establishment in all potential markets Segment their establishment into the distribution channels Differentiate their establishment Increase their sales volume

52. We have over 3,000 Tour Operatorsregistered at www.serhstourism.com and more than 5,000 Agencies registeredat www.rhodasol.es who use our websites every day to make their bookings.

55. Reach 9,400 Travel Agents.

56. Send an average of 15 offers a day.

57. Segment offers by significant dates or tourism theme.