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Teresa Torres
www.ProductTalk.org
!
!
{
@ttorres
!
!
Shifting to an Experimental Mindset:
The Dos and Don’ts of Hypothesis Testing
@ttorres
It all starts with a good idea.
@ttorres
Confidence is not connected to reality.
@ttorres
Confidence is a symptom of coherence.
@ttorres
Coherence doesn’t necessitate truth.
@ttorres
Research in Motion was confident in their
secure network.
@ttorres
Yahoo was confident in their start page.
@ttorres
What assumptions are you making?
@ttorres
Wisdom = knowledge + doubt
@ttorres
Work toward your vision with conviction.
@ttorres
And be prepared to be wrong.
@ttorres
We need to be wise about our product
decisions.
@ttorres
We can’t predict the future.
@ttorres
We will be wrong.
@ttorres
We don’t know what’s best for our
customers.
@ttorres
We don’t know 

what to build next.
@ttorres
And we don’t know 

when we can deliver it.
@ttorres
We need to update our methods
to acknowledge these truths.
@ttorres
Instead of writing 50-page PRDs …
@ttorres
… we need to build iteratively.
@ttorres
Instead of telling our customers what’s on
our roadmaps …
@ttorres
… we need to test our hypotheses in
customer interviews.
@ttorres
Instead of building 10 features to
find out only three worked …
@ttorres
… we need to run 10 experiments
and only build the 3 that worked.
@ttorres
What would happen if your competitors
started working this way?
@ttorres
How do you shift to 

an experimental mindset?
@ttorres
Be prepared to be wrong.
@ttorres
Test your assumptions.
@ttorres
Experiment before you build.
@ttorres
Know what you need to learn.
@ttorres
@ttorres
Start with good hypotheses.
@ttorres
The 5 components of a good hypothesis.
Teresa Torres
Product Consultant & Coach
!
{
ProductTalk.org

@ttorres
Let’s keep the
conversation going.

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SVPMA: Shifting to an Experimental Mindset