SlideShare une entreprise Scribd logo
1  sur  21
Télécharger pour lire hors ligne
 	
  	
  	
  	
  	
  
10’ User Experience
Lessons learned




                       	
  	
  	
  	
  	
  	
  
Vibeke@slipstream.tv
Stakeholders
                   Manage expectations...




	
  	
  	
  	
  	
  	
                                 	
  	
  	
  	
  	
  	
  
Wow
Oh...

Copyright Slipstream
Cross Platform | Manage expectations

              Reach                                                                             Wow
                       DTT   DCable   DSat   FreeSat   Wii   Playstation   XBox   Android   Canvas

               Font

 Vector Capabilities

  Processing Power

          HD vs SD

         Frame rate

 Access to platform

     Colour palettes

Animation capability

             Tuners

     Colour display

     Video handling

         Broadcast
Cross Platform | Navigation devices
Cross Platform | Navigation devices




                 Primary Navigation       Secondary Navigation




                                      1   2     3     4
Cross Platform | UI




                      Copyright BBC

 FreeSat                    Canvas
Cross Platform | UI



       DTT




                  Copyright slipstream
Users
Switch off in front of the telly...




 	
  	
  	
  	
  	
  	
               	
  	
  	
  	
  	
  	
  
Users | Browsing behaviours

  Lean back Users                         Average users                                       Power Users




      Copyright Slipstream
  Wallpaper viewing            Flick viewing                    Committed Controller           Search

  Doing something else         Non-committed;                   ‘Flicking with attitude’       Intensely focused;
  (Monitoring TV)              Minimal filtering                                                Very personalised

  User quote:                  User quote:                      User quote:                    User quote:

  “I just leave it on in the   “I know what I want to watch     “Most of what's on is          “I would spend a lot of
                               when I see it. I don't plan my
  background for some                                           rubbish I hunt out the best    time setting my system up
                               life with TV Magazines”
  noise while I’m working                                       stuff and don't stay put       so I know where to go to
  around the house I tune in                                    too long”                      get what I want”
  and out of watching”
Users | Features Adoption                                                                Source: BBC Usability team




                                                                 Discovering hidden power functions
Userʼs Experience level




                                                                 (shortcuts, gesture, accelerators)

                                                   Exploring secondary functions
                                                   out of curiosity or by chance

                                      Searching for specific
                                     programs using search

                          Basic browsing using
                          scroll/page and select


                                                              Time
Navigation
Make it smart, less is more...




 	
  	
  	
  	
  	
  	
          	
  	
  	
  	
  	
  	
  
Users |




Traditional 10’ Experience

•
 Lean back
•
 Entertainment
                             10ft
•
 Social
•
 Less effort = better
•
 Social Event
Users | Entrypoints



                 TV                     Web
                 Snacking                Browse
                 Lean back Users         Power Users

                 •
   EPG               •
   Search
                 •
   Portals           •
   Reviews
                 •
   Search            •
   Social Rec.
                 •
   Red Button        •
   Reviews
                 •
   Linked data       •
   Box set
                 •
   Promo
                 •
   Series bookings
                 •
   Series stacking
Users | Screen focus



        Snacking




                       TV




                                     TV




                                                   TV
                        Web




                                      Web




                                                    Web
        Browse
         TV




                              TV




                                            TV
             Web




                               Web




                                             Web
Copyright BBC
Copyright BBC
Copyright Fetch TV
Ten Top TV Tips




  	
  	
  	
  	
  	
  	
     	
  	
  	
  	
  	
  	
  
Ten Top Tips for TV




1. Know your platform strengths and limitations.
2. Simple navigation.
3. Clear, visible actionable buttons.
4. Typography which is concise and clear.
5. Keep important content within the safe areas.
6. Keep content close, no more than 3 clicks away.
7. Think about how animations can enhance your designs.
8. Colour misbehaves on telly – test often!
9. Think about depth and well as X and Y.
10. Make it entertaining!

Contenu connexe

Similaire à Vibeke hansen ECBN presentation

BayChi - Go With the Flow = Onboarding and Virality
BayChi - Go With the Flow = Onboarding and ViralityBayChi - Go With the Flow = Onboarding and Virality
BayChi - Go With the Flow = Onboarding and ViralityErin Malone
 
How to Pitch Cross Platform (The Project Factory)
How to Pitch Cross Platform (The Project Factory)How to Pitch Cross Platform (The Project Factory)
How to Pitch Cross Platform (The Project Factory)The Project Factory
 
Webcasting and Video for Museum Programs
Webcasting and Video for Museum ProgramsWebcasting and Video for Museum Programs
Webcasting and Video for Museum ProgramsErin Blasco
 
SXSW 2012 Lessons Emily Reeves
SXSW 2012 Lessons Emily ReevesSXSW 2012 Lessons Emily Reeves
SXSW 2012 Lessons Emily ReevesEmily Reeves Dean
 
Privacy is a Myth TCC 2_12065
Privacy is a Myth TCC 2_12065 Privacy is a Myth TCC 2_12065
Privacy is a Myth TCC 2_12065 Cynthia Calongne
 
Designing the Future of Broadcasting
Designing the Future of BroadcastingDesigning the Future of Broadcasting
Designing the Future of BroadcastingDaytona
 
User-Testing, Testing, 1,2,3
User-Testing, Testing, 1,2,3User-Testing, Testing, 1,2,3
User-Testing, Testing, 1,2,3BusinessOnline
 
mPortal: Tablet Meets TV
mPortal: Tablet Meets TVmPortal: Tablet Meets TV
mPortal: Tablet Meets TVAzadeh Hardiman
 
Technical Challenges in Resource Discovery
Technical Challenges in Resource DiscoveryTechnical Challenges in Resource Discovery
Technical Challenges in Resource DiscoveryPaul Walk
 
Technical Coping Strategies for Resource Discovery - Paul Walk
Technical Coping Strategies for Resource Discovery - Paul WalkTechnical Coping Strategies for Resource Discovery - Paul Walk
Technical Coping Strategies for Resource Discovery - Paul WalkJisc
 
Analytics10 - What's New in 10.5
Analytics10 - What's New in 10.5Analytics10 - What's New in 10.5
Analytics10 - What's New in 10.5Webtrends
 
WEB I - 09 - Usability
WEB I - 09 - UsabilityWEB I - 09 - Usability
WEB I - 09 - UsabilityRandy Connolly
 
Band of brothers, building scalable social web apps on windows azure with asp...
Band of brothers, building scalable social web apps on windows azure with asp...Band of brothers, building scalable social web apps on windows azure with asp...
Band of brothers, building scalable social web apps on windows azure with asp...Marjan Nikolovski
 
SemTech09 European Day: presentation by NoTube
SemTech09 European Day: presentation by NoTubeSemTech09 European Day: presentation by NoTube
SemTech09 European Day: presentation by NoTubeMODUL Technology GmbH
 
Online Video Consumption India 2012
Online Video Consumption India 2012Online Video Consumption India 2012
Online Video Consumption India 2012Karthik Ramanujam
 
Social Media - Morris County SHRM
Social Media - Morris County SHRMSocial Media - Morris County SHRM
Social Media - Morris County SHRMjessicalevin
 

Similaire à Vibeke hansen ECBN presentation (20)

Perso.na
Perso.naPerso.na
Perso.na
 
BayChi - Go With the Flow = Onboarding and Virality
BayChi - Go With the Flow = Onboarding and ViralityBayChi - Go With the Flow = Onboarding and Virality
BayChi - Go With the Flow = Onboarding and Virality
 
How to Pitch Cross Platform (The Project Factory)
How to Pitch Cross Platform (The Project Factory)How to Pitch Cross Platform (The Project Factory)
How to Pitch Cross Platform (The Project Factory)
 
The Era of Unthethered TV
The Era of Unthethered TVThe Era of Unthethered TV
The Era of Unthethered TV
 
Webcasting and Video for Museum Programs
Webcasting and Video for Museum ProgramsWebcasting and Video for Museum Programs
Webcasting and Video for Museum Programs
 
SXSW 2012 Lessons Emily Reeves
SXSW 2012 Lessons Emily ReevesSXSW 2012 Lessons Emily Reeves
SXSW 2012 Lessons Emily Reeves
 
Privacy is a Myth TCC 2_12065
Privacy is a Myth TCC 2_12065 Privacy is a Myth TCC 2_12065
Privacy is a Myth TCC 2_12065
 
Designing the Future of Broadcasting
Designing the Future of BroadcastingDesigning the Future of Broadcasting
Designing the Future of Broadcasting
 
NoTube: BBC show case
NoTube: BBC show caseNoTube: BBC show case
NoTube: BBC show case
 
User-Testing, Testing, 1,2,3
User-Testing, Testing, 1,2,3User-Testing, Testing, 1,2,3
User-Testing, Testing, 1,2,3
 
mPortal: Tablet Meets TV
mPortal: Tablet Meets TVmPortal: Tablet Meets TV
mPortal: Tablet Meets TV
 
Many eyes @Vgsom
Many eyes @VgsomMany eyes @Vgsom
Many eyes @Vgsom
 
Technical Challenges in Resource Discovery
Technical Challenges in Resource DiscoveryTechnical Challenges in Resource Discovery
Technical Challenges in Resource Discovery
 
Technical Coping Strategies for Resource Discovery - Paul Walk
Technical Coping Strategies for Resource Discovery - Paul WalkTechnical Coping Strategies for Resource Discovery - Paul Walk
Technical Coping Strategies for Resource Discovery - Paul Walk
 
Analytics10 - What's New in 10.5
Analytics10 - What's New in 10.5Analytics10 - What's New in 10.5
Analytics10 - What's New in 10.5
 
WEB I - 09 - Usability
WEB I - 09 - UsabilityWEB I - 09 - Usability
WEB I - 09 - Usability
 
Band of brothers, building scalable social web apps on windows azure with asp...
Band of brothers, building scalable social web apps on windows azure with asp...Band of brothers, building scalable social web apps on windows azure with asp...
Band of brothers, building scalable social web apps on windows azure with asp...
 
SemTech09 European Day: presentation by NoTube
SemTech09 European Day: presentation by NoTubeSemTech09 European Day: presentation by NoTube
SemTech09 European Day: presentation by NoTube
 
Online Video Consumption India 2012
Online Video Consumption India 2012Online Video Consumption India 2012
Online Video Consumption India 2012
 
Social Media - Morris County SHRM
Social Media - Morris County SHRMSocial Media - Morris County SHRM
Social Media - Morris County SHRM
 

Plus de swscreen

Ellen O'Hara - Cockpit Arts
Ellen O'Hara - Cockpit ArtsEllen O'Hara - Cockpit Arts
Ellen O'Hara - Cockpit Artsswscreen
 
Stephen Rockman - Merism Capital
Stephen Rockman - Merism CapitalStephen Rockman - Merism Capital
Stephen Rockman - Merism Capitalswscreen
 
Neil Hewitt - Triodos Bank
Neil Hewitt - Triodos BankNeil Hewitt - Triodos Bank
Neil Hewitt - Triodos Bankswscreen
 
John denton ECBN presentation
John denton ECBN presentationJohn denton ECBN presentation
John denton ECBN presentationswscreen
 
Colin donald ECBN presentation
Colin donald ECBN presentationColin donald ECBN presentation
Colin donald ECBN presentationswscreen
 
Dan'l hewitt ECBN presentation
Dan'l hewitt ECBN presentationDan'l hewitt ECBN presentation
Dan'l hewitt ECBN presentationswscreen
 
iFeatures slides
iFeatures slidesiFeatures slides
iFeatures slidesswscreen
 

Plus de swscreen (7)

Ellen O'Hara - Cockpit Arts
Ellen O'Hara - Cockpit ArtsEllen O'Hara - Cockpit Arts
Ellen O'Hara - Cockpit Arts
 
Stephen Rockman - Merism Capital
Stephen Rockman - Merism CapitalStephen Rockman - Merism Capital
Stephen Rockman - Merism Capital
 
Neil Hewitt - Triodos Bank
Neil Hewitt - Triodos BankNeil Hewitt - Triodos Bank
Neil Hewitt - Triodos Bank
 
John denton ECBN presentation
John denton ECBN presentationJohn denton ECBN presentation
John denton ECBN presentation
 
Colin donald ECBN presentation
Colin donald ECBN presentationColin donald ECBN presentation
Colin donald ECBN presentation
 
Dan'l hewitt ECBN presentation
Dan'l hewitt ECBN presentationDan'l hewitt ECBN presentation
Dan'l hewitt ECBN presentation
 
iFeatures slides
iFeatures slidesiFeatures slides
iFeatures slides
 

Vibeke hansen ECBN presentation

  • 1.             10’ User Experience Lessons learned             Vibeke@slipstream.tv
  • 2. Stakeholders Manage expectations...                        
  • 3. Wow
  • 5. Cross Platform | Manage expectations Reach Wow DTT DCable DSat FreeSat Wii Playstation XBox Android Canvas Font Vector Capabilities Processing Power HD vs SD Frame rate Access to platform Colour palettes Animation capability Tuners Colour display Video handling Broadcast
  • 6. Cross Platform | Navigation devices
  • 7. Cross Platform | Navigation devices Primary Navigation Secondary Navigation 1 2 3 4
  • 8. Cross Platform | UI Copyright BBC FreeSat Canvas
  • 9. Cross Platform | UI DTT Copyright slipstream
  • 10. Users Switch off in front of the telly...                        
  • 11. Users | Browsing behaviours Lean back Users Average users Power Users Copyright Slipstream Wallpaper viewing Flick viewing Committed Controller Search Doing something else Non-committed; ‘Flicking with attitude’ Intensely focused; (Monitoring TV) Minimal filtering Very personalised User quote: User quote: User quote: User quote: “I just leave it on in the “I know what I want to watch “Most of what's on is “I would spend a lot of when I see it. I don't plan my background for some rubbish I hunt out the best time setting my system up life with TV Magazines” noise while I’m working stuff and don't stay put so I know where to go to around the house I tune in too long” get what I want” and out of watching”
  • 12. Users | Features Adoption Source: BBC Usability team Discovering hidden power functions Userʼs Experience level (shortcuts, gesture, accelerators) Exploring secondary functions out of curiosity or by chance Searching for specific programs using search Basic browsing using scroll/page and select Time
  • 13. Navigation Make it smart, less is more...                        
  • 14. Users | Traditional 10’ Experience • Lean back • Entertainment 10ft • Social • Less effort = better • Social Event
  • 15. Users | Entrypoints TV Web Snacking Browse Lean back Users Power Users • EPG • Search • Portals • Reviews • Search • Social Rec. • Red Button • Reviews • Linked data • Box set • Promo • Series bookings • Series stacking
  • 16. Users | Screen focus Snacking TV TV TV Web Web Web Browse TV TV TV Web Web Web
  • 20. Ten Top TV Tips                        
  • 21. Ten Top Tips for TV 1. Know your platform strengths and limitations. 2. Simple navigation. 3. Clear, visible actionable buttons. 4. Typography which is concise and clear. 5. Keep important content within the safe areas. 6. Keep content close, no more than 3 clicks away. 7. Think about how animations can enhance your designs. 8. Colour misbehaves on telly – test often! 9. Think about depth and well as X and Y. 10. Make it entertaining!