2. PRESENTATION OUTLINE
• Introduction
• Training and development
• History
• Taking care of people
• Company Values
• Taking care of employees
• Company employees
• Outcome Measures
• Employees’ benefits
• Conclusion
• Workforce diversity
• Internal communication
3. HISTORY
• Founded in 1976 by
Steve Jobs and Steve
Wozniak.
• Employee 60,400
• 362 Apple Stores
4. COMPANY VALUES
• Empathy for Customers/Users
• Aggressiveness/Achievement
• Positive Social Contribution
• Innovation/Vision
• Individual Performance
5. COMPANY VALUES
• Team Spirit
• Quality/Excellence
• Individual Reward
• Good Management
7. COMPANY EMPLOYEES
Apple OB Employees Social Benefits
Management reaction
Fast
Selection system Feel special
improvement
Employees Self-satisfaction
More efficient
responsibility Feel smart
Training Love- loyalty Better workers
Change the
vision and
Motivation world, always
mission
stay on the top
8. EMPLOYEES’ BENEFITS
• Competitve rate of pay and performance related
rewards
Apple’s Salaries < competitors salaries
Apple doesn’t figure in the list of best employers
Salaries claims an augmentation
10. WORKFORCE DIVERSITY
• Apple refuses to disclose numbers of diversity in
the workplace - Why?
• Why should they release their numbers?
11. • Supports same sex marriages
• One of the first companies to
offer equal rights and benefits
to its employees.
• Involvement with E-Verify
12. Supplier Diversity Program
• Formally established 1993
• National Minority Supplier
Development Council (NMSDC)
• Women’s Business Enterprise
National Council (WBENC)
• Veteran–Owned Business
Expositions
14. Equality and Diversity
Apple is an committed to diversity
Apple is an Equal Employment
Opportunity and Affirmative Action
Employer.
15. PAY AND BENEFITS
Benefits packages depend on employees’
position, location, and years with the company
16. TRAINING AND DEVELOPMENT
Training workers on their rights
Training managers on their obligations
Supplier Employee Education and
Development (SEED) program
17. HEALTH & SAFETY AND WELLBEING
strict safety standards
provide workers with safety training
employee assistance programs to improve worker
well-being
18. BUSINESS ETHICS
Suppliers expected to maintain the highest standards of
ethical conduct
Supplier Code of Conduct clearly states a range of
practices considered essential to running an ethical
business.
19. TRAINING AND DEVELOPMENT
A pproach customers
robe politely to understand all the customer’s needs
resent a solution for the customer to take home today
Isten and resolve any issues or concerns
nd with a fond farewell and an invitation to return
20. PASSIONATE CAREER IN THE COMPANY
• Rough rules
• With Details training
• Making sales force
important
21. TAKING CARE OF PEOPLE
Plan Return on
sponsor Investment
Adapt to
Managing employees
mistakes needs
22. TAKING CARE OF PEOPLE
Health
assessments
Medical Health
examinations assessments
employee
wellness
program
smoking
Seminars on
cessation
nutrition
program
23. CONCLUSION
Is Organizational Behaviour Apple’s top priority?
• Employees Assistance Programs
• Extra Bonuses
• Support of workforce diversity
• Very high ethical standards
