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Mobile strategy framework - A game for client workshops

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Mobile strategy framework - A game for client workshops

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The idea of the „Mobile Strategy Framework“ is to have a „game“ that helps you to find a better answer on what a client should do in the mobile (multi context) world.
It tries to have a look at all the different aspects of mobile (multi context) in a modular way, so that you can find out how to tacle the relevant usecases properly.

The idea of the „Mobile Strategy Framework“ is to have a „game“ that helps you to find a better answer on what a client should do in the mobile (multi context) world.
It tries to have a look at all the different aspects of mobile (multi context) in a modular way, so that you can find out how to tacle the relevant usecases properly.

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Mobile strategy framework - A game for client workshops

  1. 1. The nexum AG is a consultancy and agency for digital media. Tamim Swaid, UX Consultant @tamimat Stefan Böhland, Senior UX consultant @spy23 Mobile Strategy Framework uxcamp europe 2014
  2. 2. 2 Description As I‘m puting this slides in the wild, I would like to describe the purpose shortly. The idea of the „Mobile Strategy Framework“ is to have a „game“ that helps you to find a better answer on what a client should do in the mobile (multi context) world. It tries to have a look at all the different aspects of mobile (multi context) in a modular way, so that you can find out how to tacle the relevant usecases properly. The framework is still in beta :)
  3. 3. 3 Vision / Goals Strategy Tactic Task
  4. 4. 4 ST. PETER’S SQUARE
  5. 5. 5 ST. PETER’S SQUARE
  6. 6. 6 Mobile is big. What shall we do? Yes, mobile is big. What do you want?
  7. 7. 7 Tools for goal oriented conversations
  8. 8. 8 + =
  9. 9. 9
  10. 10. 10
  11. 11. 11 Airport 1 (Current Data – Weather, etc.) Airport 2 (Current Data – Weather, etc.) Airport 3 (Current Data – Weather, etc.) Airport 4 (Current Data – Weather, etc.) Airport 5 Airport 6 Current Data Weather, etc.
  12. 12. 12 Google: people, hardware, software, context, smartphone
  13. 13. 13 Interface
  14. 14. 14 Interface = Schnittstelle
  15. 15. 15 People Company
  16. 16. 16 Technology People Technology Company
  17. 17. 17 Technology People Technology Company ContentUX
  18. 18. 18 People Place Moving Fixed Cognitive Load Private Public Work Social Friend Colleague Alone Family Partner Mood Chilling Dissatisfied Happy Stressed Satisfied ?
  19. 19. 19 Facebook is doing it Social Place Mood
  20. 20. 20 Technology @ People Bandwith 3G EDGE GPRS Fiber / DSL LTE Wifi Input Gesture Sensors Audio Touch Photo Output Audio Visual / Screen Vibration No Connection Video
  21. 21. 21 Content Form Responsive Content 1 Content for all Progressive Disclosure Content Tonality Card Sorting Information Architecture Quality Perfect Medicore UX Bad Way Usability Testing User Research Prototyping Personas
  22. 22. 22 Technology @ Company Channel E-Mail SMS / MMS Chat Website Social Media Telephone Technology Telephone System Web iOS Native Framework Frontend Programming Lang. App (owned) Asynchron Synchron App (not owned) Systems CMS CRM PIM
  23. 23. 23 Company Goals / Vision New customers segments Lead generation Customer retention Brand awareness Time to market Organisation People Processes Systems ?
  24. 24. 24 “You must be shapeless, formless, like water. When you pour water in a cup, it becomes the cup. When you pour water in a bottle, it becomes the bottle. When you pour water in a teapot, it becomes the teapot. Water can drip and it can crash. Become like water my friend.” Bruce Lee
  25. 25. 25 UX Content Technology CompanyPeople Technology
  26. 26. 26 Facts: Describe in a few words and the status quo Outlook: For the next 1-2 Years Pros: Advantage Cons: Disavantages LTE
  27. 27. 27 The Game People Technology UX Content Technology Company ExecutionAnalytics & Hypotheses $
  28. 28. Tamim Swaid tamim.swaid@nexum.de Tel. +49 221 56939 - 4149 nexum AG Maarweg 149 – 161, 50825 Köln Vielen Dank für Ihre Aufmerksamkeit. Bild 28

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