The document discusses videoconferencing and collaboration tools. It describes how traditional videoconferencing is hardware-oriented and proprietary. Desktop videoconferencing like Skype are software-oriented but have limited scalability and extensibility. AccessGrid is software-oriented and scalable but is tied to a single, slow implementation. The document proposes using XMPP to provide an open, extensible alternative. It describes Vislab's Shutup client, which would provide necessary functionality and extensibility through plugins.