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Researching Networks /
Collaboration: reflections of a
            novice

               ~ Tarry Asoka
Institute for Public Policy & Management
    Keele University, Staffordshire, UK
Outline
   The promise of Networks
   Conceptual difficulties
   Framing a research question
   Concept/theory selection
   Empirical work relevant to my interests
The Promise of Networks
So much expectations:
- Governance mechanisms to solve complex
   problems or resolve critical issues
- Integration of care across time, settings, providers
- Means of efficient resource allocation – GPs as
   coordinators of inputs
Managed Clinical Networks in UK, Australia etc.
But can the Network deliver?
Is the Network a feasible form of healthcare delivery
   in Developing Countries? (Nigeria?)
Managed Clinical Networks:
 “linked groups of health professionals and
organisations from primary, secondary, and
tertiary care working in a co-ordinated manner,
unconstrained by existing professional and
[organisational] boundaries to ensure equitable
provision of high quality effective services”
(Scottish Executive Health Department, 2002)
Conceptual Difficulties
What is a network? – can we define it? Can we
  measure it?
But disciplinary claims to the use of the term –
  networks mean different things to different people.
Whose perspective is important? Does it matter?
Researcher's Preference: a set of nodes (individuals or
  organisations) and relationships (friendships or
  sharing of resources) which link them together
  (Laumann et al., 1978; Fombrun, 1982)
Even then different perspectives persist
(Klijn, 2008, p122) - 3 distinct forms of Network:

Policy networks - utilise the network approach for
  decision-making and consensus building among
  various interest groups.
Inter-organisational service delivery/ implementation
  networks - use networks as vehicles for service
  delivery and implementation of policies.
governance networks - as a mechanism for resolving
  “value conflicts that are at stake when actors try to
  achieve workable solutions for policy problems”.
Social network insights: Relationships & Structural
  Forms (patterns & positions)
Intra-organisational networks - the sort of
  relationships that exist between individuals inside
  organisations (Raider and Krackhardt, 2002)
Egocentric networks - the “focal organization’s
  pattern of relationships with other organizations in
  the same network” (Gulati et al., 2002, p. 281)
Inter-organisational network - an organisational form
  whereby the entire set of relationships are
  integrated into a ‘whole’ that necessarily have to
  perform as a unit (Baker and Faulkner, 2002)
Social and Professional networks : relationships
  among individuals in inter-organisational networks,
  whereby the interactions carry the mandate or
  recognition of the organisations involved. But
Facebook: social networks - communities of
  individuals, who share common interests and / or
  activities, or who are interested in exploring the
  interests and activities of others; OR
LinkedIN: professional networks - focus on
  interactions and relationships of a business or
  professional nature.
(Bernard et al, 1990; Degenne and Forse, 1999;
  Dawson , 2003; Arthur and Rosseau, 1996).
Some more viewpoints:
Alter and Hage (1993) - Networks as constituting the
basic social form that allow inter-organisational
interactions for the purpose of exchange, taking
concerted action and joint production among
member organisations.
Trevillion (1999) - Networks perceived as exchange
systems whereby the linkages serve as conduits for
the flow of information and resources.
Provan and Milward (2001) – Networks as a collection
of programs and services that span a broad range of
cooperating but legally autonomous organisations.
Understanding Networks is work in
progress:
   Despite the plethora of network
meanings, there are still limitations to
  our capacity to describe networks
   precisely, as well as our ability to
   create boundaries around them.
Framing a Research Question
So many potential lines of inquiry broadly:
 Why do organisations join networks? And in what
  ways do network members co-operate?
 What health problems (care processes) do they
  address? And what resources or knowledge do they
  share?
 What contributions do network members make to
  network activities? And what benefits do they
  derive from network participation?
 Do networks achieve what they set out to do?
But networks do not exist in Isolation – they operate
  within an institutional framework, in which they
  seek to establish and maintain legitimacy (Scott,
  1995). If so:
     What conditions are required for networks to
                    function properly?
                           ***
       What learning comes from the process of
    implementing networks in the UK NHS that can be
          useful to developing country setting?
                           ***
 Is the network a feasible form of healthcare delivery
                       in Nigeria?
Conceptual Framework and
           Theory Selection
 No developed Network Theory
 Researchers and practitioners relied on two
  organisational theoretical perspectives – resource
  dependence and transaction cost economics.
 But “each perspective focuses essentially on the
  organizational antecedents and outcomes of
  network involvement, with little attention paid to
  the network as a whole, except for its governance
  and structure” (Provan and Milward 1995, p. 1)
 Assumptions, Other Perspectives and Models
Assumptions:
 Clinical networks will produce better health
  outcomes through service coordination
 Collaboration is the very essence of clinical
  networks
Some relevant perspectives of collaboration -
 Collaboration as means of gaining ‘collaborative
  advantage’
 Collaboration as mechanism for solving complex
  problems
 Collaboration as a means of building social capital
Models of Collaboration for practice
Himmelman’s framework - presents collaboration as
a dynamic and an evolving process – from
networking, cooperating, and coordinating to
collaborating (Himmelman, 1996)
D’Amour’s structuration model of collaboration -
collaborative actions can be analysed in terms of four
inter-related dimensions that influence each other -
shared goals and vision, internalisation, formalisation,
and governance. (D’Amour et al 2008)
Nollywood Paradigm (Nigeria Home Movie Industry)
- successful ‘communities of practice’ in Nigeria
Empirical work relevant to my
               interests
Research interest:
To examine existing “naturally - occurring’ forms of
collaboration where team-based collaboration is likely
 such as HIV/AIDS Programme Teams in Nigeria - as
the basis for testing the feasibility of the network
model of healthcare service delivery in a developing
country setting.
Research Strategy:
Case study of HIV/AIDS Programme Clusters in Rivers
State, Nigeria
Selecting and Reviewing the Body of Empirical Work:


                                   Knowledge about power



                                            Knowledge
                                            about MCN

                                   Knowledge about
                                   managed network,
                                   public service,
                                   private businesses etc

           Knowledge about networks,
           organisations, and management
Emerging findings from this case study
 being tested against theory and empirical
 practice from the UK NHS and elsewhere
to assess the feasibility of clinical networks
                 in Nigeria.
                    ʘʘʘ

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Researching Networks and Collaboration – reflections of a novice

  • 1. Researching Networks / Collaboration: reflections of a novice ~ Tarry Asoka Institute for Public Policy & Management Keele University, Staffordshire, UK
  • 2. Outline  The promise of Networks  Conceptual difficulties  Framing a research question  Concept/theory selection  Empirical work relevant to my interests
  • 3. The Promise of Networks So much expectations: - Governance mechanisms to solve complex problems or resolve critical issues - Integration of care across time, settings, providers - Means of efficient resource allocation – GPs as coordinators of inputs Managed Clinical Networks in UK, Australia etc. But can the Network deliver? Is the Network a feasible form of healthcare delivery in Developing Countries? (Nigeria?)
  • 4. Managed Clinical Networks: “linked groups of health professionals and organisations from primary, secondary, and tertiary care working in a co-ordinated manner, unconstrained by existing professional and [organisational] boundaries to ensure equitable provision of high quality effective services” (Scottish Executive Health Department, 2002)
  • 5. Conceptual Difficulties What is a network? – can we define it? Can we measure it? But disciplinary claims to the use of the term – networks mean different things to different people. Whose perspective is important? Does it matter? Researcher's Preference: a set of nodes (individuals or organisations) and relationships (friendships or sharing of resources) which link them together (Laumann et al., 1978; Fombrun, 1982) Even then different perspectives persist
  • 6. (Klijn, 2008, p122) - 3 distinct forms of Network: Policy networks - utilise the network approach for decision-making and consensus building among various interest groups. Inter-organisational service delivery/ implementation networks - use networks as vehicles for service delivery and implementation of policies. governance networks - as a mechanism for resolving “value conflicts that are at stake when actors try to achieve workable solutions for policy problems”.
  • 7. Social network insights: Relationships & Structural Forms (patterns & positions) Intra-organisational networks - the sort of relationships that exist between individuals inside organisations (Raider and Krackhardt, 2002) Egocentric networks - the “focal organization’s pattern of relationships with other organizations in the same network” (Gulati et al., 2002, p. 281) Inter-organisational network - an organisational form whereby the entire set of relationships are integrated into a ‘whole’ that necessarily have to perform as a unit (Baker and Faulkner, 2002)
  • 8. Social and Professional networks : relationships among individuals in inter-organisational networks, whereby the interactions carry the mandate or recognition of the organisations involved. But Facebook: social networks - communities of individuals, who share common interests and / or activities, or who are interested in exploring the interests and activities of others; OR LinkedIN: professional networks - focus on interactions and relationships of a business or professional nature. (Bernard et al, 1990; Degenne and Forse, 1999; Dawson , 2003; Arthur and Rosseau, 1996).
  • 9. Some more viewpoints: Alter and Hage (1993) - Networks as constituting the basic social form that allow inter-organisational interactions for the purpose of exchange, taking concerted action and joint production among member organisations. Trevillion (1999) - Networks perceived as exchange systems whereby the linkages serve as conduits for the flow of information and resources. Provan and Milward (2001) – Networks as a collection of programs and services that span a broad range of cooperating but legally autonomous organisations.
  • 10. Understanding Networks is work in progress: Despite the plethora of network meanings, there are still limitations to our capacity to describe networks precisely, as well as our ability to create boundaries around them.
  • 11. Framing a Research Question So many potential lines of inquiry broadly:  Why do organisations join networks? And in what ways do network members co-operate?  What health problems (care processes) do they address? And what resources or knowledge do they share?  What contributions do network members make to network activities? And what benefits do they derive from network participation?  Do networks achieve what they set out to do?
  • 12. But networks do not exist in Isolation – they operate within an institutional framework, in which they seek to establish and maintain legitimacy (Scott, 1995). If so: What conditions are required for networks to function properly? *** What learning comes from the process of implementing networks in the UK NHS that can be useful to developing country setting? *** Is the network a feasible form of healthcare delivery in Nigeria?
  • 13. Conceptual Framework and Theory Selection  No developed Network Theory  Researchers and practitioners relied on two organisational theoretical perspectives – resource dependence and transaction cost economics.  But “each perspective focuses essentially on the organizational antecedents and outcomes of network involvement, with little attention paid to the network as a whole, except for its governance and structure” (Provan and Milward 1995, p. 1)  Assumptions, Other Perspectives and Models
  • 14. Assumptions:  Clinical networks will produce better health outcomes through service coordination  Collaboration is the very essence of clinical networks Some relevant perspectives of collaboration -  Collaboration as means of gaining ‘collaborative advantage’  Collaboration as mechanism for solving complex problems  Collaboration as a means of building social capital
  • 15. Models of Collaboration for practice Himmelman’s framework - presents collaboration as a dynamic and an evolving process – from networking, cooperating, and coordinating to collaborating (Himmelman, 1996) D’Amour’s structuration model of collaboration - collaborative actions can be analysed in terms of four inter-related dimensions that influence each other - shared goals and vision, internalisation, formalisation, and governance. (D’Amour et al 2008) Nollywood Paradigm (Nigeria Home Movie Industry) - successful ‘communities of practice’ in Nigeria
  • 16. Empirical work relevant to my interests Research interest: To examine existing “naturally - occurring’ forms of collaboration where team-based collaboration is likely such as HIV/AIDS Programme Teams in Nigeria - as the basis for testing the feasibility of the network model of healthcare service delivery in a developing country setting. Research Strategy: Case study of HIV/AIDS Programme Clusters in Rivers State, Nigeria
  • 17. Selecting and Reviewing the Body of Empirical Work: Knowledge about power Knowledge about MCN Knowledge about managed network, public service, private businesses etc Knowledge about networks, organisations, and management
  • 18. Emerging findings from this case study being tested against theory and empirical practice from the UK NHS and elsewhere to assess the feasibility of clinical networks in Nigeria. ʘʘʘ