Operating under increasing constraints, CIOs need to have their resources working optimally — that is "faster", "more reliably", with added complexity and functionalities with reduced costs. Get new ideas on how "information optimization" can enable "resource optimization" without stretching the budget.

3. Optimize = Address the mismatch between demand and supply
Matching supply to demand  Lower cost, greater stability, better quality
What is it?
Key driver: Change (expected or unexpected)
Why is it required?
Demand Changes
Triggered by business
Supply Changes
Triggered by environment and
technology
Levers: Right-size, Right-source, Reengineer, Standardize, Share
How is it done?

4. Demand Changes
Merger and acquisition
Reengineer
(e.g., IT rationalization and simplification)
Variation in workload
Right-size and right-source
(e.g., Construction of a hybrid cloud)
Reduction in IT budget
Standardize, right-size/source, reengineer, share
(e.g., Optimize people, process and technology)
Supply Changes
Emergence of new
products and service
providers (e.g., IaaS,
PaaS and SaaS solutions)
Reengineer
(e.g., Technology and services transformation)

5. Understanding demand: Lack of end-to-end transparency
 Silo-based understanding
 Silos: Business vs. IT vs. Infrastructure; CTB vs. RTB
Supply diversity: Too many, rapidly changing solution options
 Characterized by constraints, costs, benefits, risks, side-effects
 No-one-size-fits-all; Difficulties in deriving a custom solution
Heavy reliance on tacit knowledge, intuition and experience
 People dependent; Variable quality; Low agility

6. 1
Understand demand
 Combine TCS’ end-to-end services understanding with analytics
2
Characterize supply
 Learn from vast experience in traditional supply-chain management
 Standardized catalogue of products and services
3
Automate optimization planning
 Virtual prototyping of IT

7. “Facebook for IT”
(Entity-relationship models and analytics)
Top-down Service Modeling
(Business  IT  Operational Services)
Everything-as-a-service
(Hierarchical service composition)
Combine TCS’ end-to-end services experience with analytics
1

8. Database of technology product and services options
 Characteristics (e.g., compatibility, quality)
 Pricing, support and warranty information
 Financial engineering options
Challenge
 Continuous evolution of supply options
Supply Management
Operations
Finance
S&OP
Forecasting
Market
Insights
Manufacturing
Optimized
Network
Optimized
Pipeline
Inventory
Distribution
Planning Demand
Shaping
Optimized
Cost
Structures
Collaboration
Transportation
Key idea: Learn from
vast knowledge about
traditional supply-chain
management
2

9. Key Idea:
“Virtual prototyping of IT”
(like manufacturing)
TCS eTransformTM platform: Automated, fit-for-purpose derivation of optimization plan
Benefits
 Speed and accuracy of planning
 Evolvability: Rapid adaptation of optimization plan to accommodate emerging conditions
3

10. Let’s Innovate Together
Corporate Technology Organization
CTO.Evangelize@tcs.com