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Business Model Generation
Session

Diego Bartolome, CEO tauyou <language technology>
diego.bartolome@tauyou.com
@diegobartolome
5 cents about me
5 cents about you
Once upon an industry ...
The Innovator's DNA
Questioning
Observing
Experimenting
Networking
Associating
But ...

What is a Business Model?
A business model

A business model describes the rationale
of how an organization creates, delivers,
and captures value
Business Model Canvas
Customer segments
For whom are we creating value?
Who are our most important customers?
Examples
Mass Market
Niche Market
Segmented
Diversified
Multi-sided platforms
Value proposition
What value do we deliver to the customer?
Which customer problem do we solve?
Which customer needs do we satisfy?
Some examples that contribute to value
Newness Performance Customization Getting the job done
Design Brand/Status Price Cost reduction Risk Reduction
Accessibility Convenience/Usability
Positioning your Value
Creating a distinct impression
in the customer's mind
You need to Differentiate

Find something I can do best
but others cannot replicate
Less is more
Be selective in the target
It's not about you, it's about the others
Positioning your Value
Creating a distinct impression
in the customer's mind
You need to Differentiate

Find something I can do best
but others cannot replicate
Less is more
Be selective in the target
It's not about you, it's about the others
Channels
Through which channels customers want
to be reached?
Which channels work best?
How are we integrating them with
customer routines?
Channel Phases
Awareness – Evaluation – Purchase – Delivery – After Sales
Own/Partner Channels

Direct/Indirect
Sales process
Product knowledge
Prospecting and approaching
Qualifying/needs assessment
Presentation
Negotiation
Close
Follow-up
Customer relationships
What does the Customer want to establish
and maintain?
How costly are the ones we have established?
How are they integrated with our model?
Categories
(Dedicated) Personal Assistance
Self-service Automated Services
Communities Co-creation
Revenue streams
For what value are customers willing to pay?
How much does each Revenue Stream
contribute to overall revenues?
How to generate Revenue
Asset sale

Brokerage fees

Usage fee

Advertising

Subscription fees

Licensing

Lending/Renting/Leasing
Main Free Business Models
Freemium (Linkedin)
Advertising (Facebook)
Cross-subsidies (DVDs in Walmarkt)
Zero marginal cost in distribution (Music)
Labor exchange (Quora)
Gift economy (Freecycle)
Business Model Canvas
Key Resources
What Resources do our Value
Propositions/Distribution Channels/Customer
Relationships/Revenue Streams require?
Categorization
Physical
Intellectual
Human
Financial
Key Activities
What Key Activities do our Value
Propositions/Distribution Channels/Customer
Relationships/Revenue Streams require?
Categorization
Production
Problem solving
Platform/network
Key Partnerships
Who are our Key Partners?
Who are our key Suppliers?
Which Activities do they perform?
Which Resources are we acquiring?
Optimization and economy of scale
Reduction of risk and uncertainty
Acquisition of particular resources and activities

Motivations
Cost structure
What are het most important costs?
Which Key Resources/Activities are most
expensive?
Two extremes
Cost-driven
Value-driven
YOUR Canvas
Some insights
It's not about you – It's about them
The power of What If questions (and Why)
Importance of the Team
Analyze the Environment first
When is it time to innovate?
SWOT Analysis
From Current Canvas to Future Model
Blue Ocean Strategy
Eliminate
Raise
Reduce
Create
Lean Implementation
Customer Development
The People Who Are Crazy Enough to
Think They Can Change the World,
Are the Ones Who Do
Diego Bartolome
CEO tauyou <language technology>
diego.bartolome @ tauyou.com
@diegobartolome

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2013 Tekom Wiesbaden: A Business Model Generation Session

  • 1. A Business Model Generation Session Diego Bartolome, CEO tauyou <language technology> diego.bartolome@tauyou.com @diegobartolome
  • 4. Once upon an industry ...
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  • 13. But ... What is a Business Model?
  • 14. A business model A business model describes the rationale of how an organization creates, delivers, and captures value
  • 16. Customer segments For whom are we creating value? Who are our most important customers? Examples Mass Market Niche Market Segmented Diversified Multi-sided platforms
  • 17. Value proposition What value do we deliver to the customer? Which customer problem do we solve? Which customer needs do we satisfy? Some examples that contribute to value Newness Performance Customization Getting the job done Design Brand/Status Price Cost reduction Risk Reduction Accessibility Convenience/Usability
  • 18. Positioning your Value Creating a distinct impression in the customer's mind You need to Differentiate Find something I can do best but others cannot replicate Less is more Be selective in the target It's not about you, it's about the others
  • 19. Positioning your Value Creating a distinct impression in the customer's mind You need to Differentiate Find something I can do best but others cannot replicate Less is more Be selective in the target It's not about you, it's about the others
  • 20. Channels Through which channels customers want to be reached? Which channels work best? How are we integrating them with customer routines? Channel Phases Awareness – Evaluation – Purchase – Delivery – After Sales Own/Partner Channels Direct/Indirect
  • 21. Sales process Product knowledge Prospecting and approaching Qualifying/needs assessment Presentation Negotiation Close Follow-up
  • 22. Customer relationships What does the Customer want to establish and maintain? How costly are the ones we have established? How are they integrated with our model? Categories (Dedicated) Personal Assistance Self-service Automated Services Communities Co-creation
  • 23. Revenue streams For what value are customers willing to pay? How much does each Revenue Stream contribute to overall revenues? How to generate Revenue Asset sale Brokerage fees Usage fee Advertising Subscription fees Licensing Lending/Renting/Leasing
  • 24. Main Free Business Models Freemium (Linkedin) Advertising (Facebook) Cross-subsidies (DVDs in Walmarkt) Zero marginal cost in distribution (Music) Labor exchange (Quora) Gift economy (Freecycle)
  • 26. Key Resources What Resources do our Value Propositions/Distribution Channels/Customer Relationships/Revenue Streams require? Categorization Physical Intellectual Human Financial
  • 27. Key Activities What Key Activities do our Value Propositions/Distribution Channels/Customer Relationships/Revenue Streams require? Categorization Production Problem solving Platform/network
  • 28. Key Partnerships Who are our Key Partners? Who are our key Suppliers? Which Activities do they perform? Which Resources are we acquiring? Optimization and economy of scale Reduction of risk and uncertainty Acquisition of particular resources and activities Motivations
  • 29. Cost structure What are het most important costs? Which Key Resources/Activities are most expensive? Two extremes Cost-driven Value-driven
  • 31. Some insights It's not about you – It's about them The power of What If questions (and Why) Importance of the Team Analyze the Environment first
  • 32. When is it time to innovate?
  • 33. SWOT Analysis From Current Canvas to Future Model Blue Ocean Strategy Eliminate Raise Reduce Create
  • 36. The People Who Are Crazy Enough to Think They Can Change the World, Are the Ones Who Do Diego Bartolome CEO tauyou <language technology> diego.bartolome @ tauyou.com @diegobartolome