Screenshots of Buzzient social media integration with Oracle CRM On Demand and Siebel. In production. Today

1. Buzzient – Siebel Integration

2. Take Action on Social Media Posts from Siebel

3. Posts go into Service Request/Lead Workflow

4. Engage Without Leaving Siebel

5. Engagement History Tracked in Buzzient

6. Engagement History Added to Siebel as an Activity

7. User-defined Filters to Auto Create SRs/Leads

8. Analytics on the Social Media Posts

9. Buzzient – CRM On Demand Integration

10. Take Action on Social Media Posts from CRMOD

11. Posts go into Service Request/Lead Workflow

12. Engage Without Leaving CRMOD

13. Engagement History Tracked in Buzzient

14. Engagement History Added to CRMOD as an Activity

15. User-defined Filters to Auto Create SRs/Leads

16. Analytics on the Social Media Posts