Approach and experiences of the first Agile SAP project in the Netherlands where SAP, Scrum and Smart go hand in hand together.

1. Agile SAP: Mission Impossible? Twan van den Broek SAP SDN VirtualCommunityDay 24 September 2009

3. Intro Twan van den BroekPrincipal Consultant CIBER NLScrum master@tbroek“Agile can not work within the SAP world” (Sander Hoogendoorn)Principal Technology Officer Capgemini and Agile evangelistAgile Coach@aahoogendoornAuthor A.C.W. van den Broek 3 Agile SAP: Mission Impossible

4. Agenda Lessons Learned Experiences Background Approach Project Closure Intro 4 Agile SAP: Mission Impossible

5. GammamijnNS / Refund NS.nl RTS Balie Balie Automaat ccInternet ccOVCP SAP CRM VCM CECURE R/3 Finance Center ccKlantsystemen TLS ccTicketing SAP XI LocAL BOM LDM Automaat NS L2EPS L3CPS ETDS Amersfoort CardInformationService Engraved IDChip IDConversie L4CCHS TLS System landscape 5 Agile SAP: Mission Impossible

6. Solution Architecture in 5 layers 6 Agile SAP: Mission Impossible

7. Plotting SAP solutions in Solution Architecture ccBPM XI CRM R/3 7 Agile SAP: Mission Impossible

8. Agenda Agile SAP: Mission Impossible 8 Lessons Learned Experiences Background Approach Project Closure Intro Goal Phases Architecture

9. Project phases Phase n Extend functionality/ travel products oct09-dec10 Oct 09 Phase 2 Prepare country wide roll out feb09-sept09 Feb 09 Sept 08 Phase 1 Settle basis sept08-feb09 9 Agile SAP: Mission Impossible

11. Working on ‘illegal’ versions of design

12. No efficient preparation of testing activities

13. Very difficult to keep focus within the team10 Agile SAP: Mission Impossible

14. Waterfall according to Dr. Winston W. Royce (1970) 11 Agile SAP: Mission Impossible

15. But we seem to forget the way back 12 Agile SAP: Mission Impossible

16. ASAP Project approach 13 Agile SAP: Mission Impossible

17. Agenda Agile SAP: Mission Impossible 14 Lessons Learned Experiences Background Approach Project Closure Intro Why differently Planning Smart / Scrum Project team

18. Project approach Goals different approach - Team focus on solution - Deal with changing insights and priorities - Delivery in iterations - Involve environment (Business, BA&A) in design and demo’s 15 Agile SAP: Mission Impossible

19. What is Scrum? 16 Agile SAP: Mission Impossible

20. Scrum process Final delivery Delivery Sprint/Iteration 2 Delivery Sprint/Iteration 1 Analyze Analyze Analyze Realize Specify Realize Realize Specify Specify Accept Accept Accept Test Test Test Sprint 1 Sprint 2 Sprint 3 Product BacklogList with highlevel requirements Expected product 17 Agile SAP: Mission Impossible

21. Smart software life cycle 18 Agile SAP: Mission Impossible

22. Smart Smart Use Cases YAGNI, Agile requirements Identifying smart use cases Modeling smart use cases Modeling services to smart use cases Smart estimation Smart use case stereotypes Smart estimation poker 19 Agile SAP: Mission Impossible

23. Teaming the project Product owner Responsible for gathering all business requirements Difficulty: No ‘real’ business owner Scrum team Business analyst /2 Information analyst /1,5 SAP CRM /1 SAP XI/ BPM /2 SAP ABAP /1 .NET developer /1 Test /2 20 Agile SAP: Mission Impossible

24. Designing together with business

25. Modeling smart use cases

26. Estimating smart use cases

28. Product Backlog Agile SAP: Mission Impossible 25

29. Project wall with dashboard 26 Agile SAP: Mission Impossible

30. Daily scrum meeting

31. Agile SAP: Mission Impossible 28 Demo and review to conclude every sprint

32. Acceptance test

33. Agenda Lessons Learned Experiences Background Approach Project Closure Intro

34. Project Burn down chart 31 Agile SAP: Mission Impossible

35. Project statistics Agile SAP: Mission Impossible 32

36. Project statistics /2 Agile SAP: Mission Impossible 33

37. Experiences High speed project Day to day focus on scope Connecting roles and teams Change management in and outside, “Agile will not work in the SAP world” Skeptical attitude turned into faith towards end “Just do it” approach Documentation is up to date Very agile to changing requirements Planning insight Discussions on priorities in stead of deadlines 34 Agile SAP: Mission Impossible

38. Enthusiastic on project and approach

39. Agenda Lessons Learned Experiences Background Approach Project Closure Intro

40. Lessons learned Realistic scope for sprint backlog Too much will discourage team Focus team on delivery Prevent busy with everything Involve project environment Prevent reviews afterwards Be firm in following approach Prevent to catch up old habits Transition to maintenance Involve during iterations Project team on onelocation Prevent communication gaps Use project wall/ dashboard Facilitates discussions 37 Agile SAP: Mission Impossible

41. Agenda Lessons Learned Experiences Background Approach Project Closure Intro

42. Key take a ways Scrum is a process, Smart is complementary and offers techniques in addition A good, flexible architecture is precondition for a high speed start The product owner is key role to success Manage fear for changes, both within team as within environment Facilitate the team to collaborate Agile / SOA / SAP project: Think in services, focus on processes, deliver in iterations 39 Agile SAP: Mission Impossible

43. Contact Agile SAP: Mission Impossible Twan van den Broek CIBER Nederland BV Meerkolklaan 15 Postbus 843 5600 AV Eindhoven M : +31 (0)6 29 735 952 T : +31 (0)40 232 90 90 F : +31 (0)40 232 90 91 E : twan.van.den.broek@ciber.nl I : www.ciber.nl twanvdbroek.blogspot.com So, Agile is not only working within the SAP world … It will change doing SAP projects 40

44. More … ESME: anatomy of a community based project https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/10758Dennis Howlett What is Scrum?http://www.scrumalliance.org/learn_about_scrumScrum alliance SAP Scrum: An agile approach to deliver what is really requiredhttps://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/13378Twan van den Broek Agile SAP: Mission Impossible?https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/14973Twan van den Broek Is ASAP the best we can do now?https://www.sdn.sap.com/irj/scn/weblogs?blog=/pub/wlg/13745Vijay Vijayasankar Iterations in Smarthttp://www.smartusecase.com/SmartLifecycle.ashxSander Hoogendoorn 41 Agile SAP: Mission Impossible