1. 25th October 2013
Results from the MIREIA Survey:
Mapping of eInclusion Actors across Europe
UniteIT first annual
Gianluca Misuraca
Telecentre-Europe Su
Tentative Agenda 20
Senior Scientist, European Commission, JRC-IPTS
The views October 23, 2013
W
ednesday,expressed by the authors are not necessarily those of the EC
09:00 – 17:00
UniteIT pro

2. Joint Research Centre
Institute for Prospective
Technological Studies
Serving society
Stimulating Innovation
Supporting legislation
2

3. State of the Union…
 Deepest and longest recession
since the birth of the EU…
 Unemployment hits record highs…
 26.654 million unemployed
people in EU28 (11%)
 Youth unemployment in
EU28: 23.4% (5.560 million
people - under 25)
Source: Eurostat, July 2013
3

4. Poverty is rising…

In 2011, 119.6 million people
(24.2% of EU27) at risk of
poverty or social exclusion
(AROPE)

Increased from 23.6% in only
one year (2010)
The AROPE indicator is defined as the share of the population in at least one of the
following three conditions:
1)at risk of poverty (meaning below the poverty threshold);
2)in a situation of severe material deprivation;
3)living in a household with very low work intensity.
4

5. Social exclusion
A vicious cycle
5

6. EU Policy context
Employment & Social Investment Packages
Social Investment for Growth and Cohesion - COM(2013)83
Strengthening the social dimension of EMU - COM(2013)690

7. eInclusion

Objectives:
 to reduce gaps in ICT usage and promote the use of ICT to
overcome exclusion, improve economic performance, employment
opportunities, quality of life, social participation and cohesion

Inclusive pillar of the Lisbon Strategy under the i2010 Agenda
 Riga (2006) and Vienna (2008) Ministerial Declarations

Among the key targets of the Europe 2020 strategy
 Increase employment from 69 to 75% of EU population
 Improve educational levels (school drop-out <10%; at least 40% of
30-34 years old to complete tertiary education)
 Get 20 million people out of poverty and/or social exclusion
7

8. eInclusion actors:
An untapped resource
 Crucial role due to their multiplier/amplifier effects
Public,
private
organisations
address
and
which
social
third
sector
intentionally
inclusion
goals
through ICTs or promote the use of
ICTs to enhance the socio-economic
inclusion
of
marginalized
and
disadvantaged groups and of people
at risk of exclusion (JRC-IPTS, 2012)
 High diversity in the EU
 Telecentres, Cybercafés, Libraries, civic centres, educational and
training institutions, NGOs, private and public organisations, etc.
 Limited policy attention and important ‘knowledge gaps’
8

9. In cooperation with
stakeholders, MIREIA is
involving researchers
and practitioners to:
1. Map eInclusion actors in Europe to better understand their
characteristics and policy potential;
2. Design and 'test' a methodological framework to enhance
capacity of eInclusion intermediaries and engage them to
collect data and to measure their impacts
http://is.jrc.ec.europa.eu/pages/EAP/eInclusion/MIREIA.html
9

10. Research Design
WP 1 – Characterisation & Mapping of eI2 in EU

Task 2 – Locality Mapping


Task 3 – EU27 Mapping
WP 2 – IAF Development & Testing
Task 4 – Review of methods and indicators

Task 5 – Development of the eI2 - Impact Assessment Framework
Task 6 – Test & operationalisation of the eI2 - Impact Assessment Framework
2012
2013
Way
forward


Experts and Stakeholders’ Consultations
Experts and Stakeholders’ Consultations
Task 1 – Literature Review

11. EU27 Mapping:
Methodology
First attempt of collection of
primary data at EU27 level
In collaboration with
2,752 organisations
>300 Networks
≥ (70.000
members)
27 Countries
15 languages
14 country profiles
11

12. Survey on eInclusion Actors in the EU27
FINAL DRAFT
Authors: Gabriel Rissola, Maria Garrido
Editors: Cristina Torrecillas, Clara Centeno,
Gianluca Misuraca
http://is.jrc.ec.europa.eu/pages/EAP/eInclusion/documents/SurveyeIncActorsdraftfinalwithcovers23102013.pdf
2013
Report EUR XXXXXX EN
12

13. Typology
of eInclusion actors
Public Sector
1.National, Regional or State
Agencies
2.Municipal/City Government
3.Public Libraries
4.Government-run Telecentres
5.Formal Educational Institutions
Private Sector
1.Cybercafés
2.Private Training
Organizations
3.Formal Educational
Institutions
4.Other
13

14. Estimated
'market’ size

Public
libraries,
municipalities,
government and NGO-run telecentres
represent the bulk of eInclusion actors
with variations across the EU27
Sector and Type

Low participation of private sector

>20% are networks

≥ 60% members of networks
 ≥250,000
eInclusion
intermediaries in EU27
 1 actor every 2,000 citizens
14

15. The EU27 landscape…
N=2752
15

16. Organisational
capacities
Staff size
Size (Staff & Budget)
Annual
Budget
16

17. Targets Groups
Percentage of organizations which
serve that target group
17

18. Services
ICT enabled
services
Social & Economic
services
Percentage of organizations that provide such services
18

19. Key results

Important effort of characterisation and first mapping at EU27 level


A myriad of actors playing a vital social and economic role


in spite of limited resources and organisational capacities
Crucial contribution to advancing the Digital Agenda for Europe and
other key social and economic policy goals of the EU


baseline for future research and a 'living directory' for policy interventions
strengthening community building, digital empowerment, social inclusion,
learning and employability
Complementarity of social functions performed

High potential for the creation of multi-stakeholders partnerships
19

20. Policy Options

Support the network effects, the innovation processes created and the
services provided by this high and diverse number of organisations


Create the conditions for a larger involvement of the private sector


e.g. CSR, innovative PPP, and within the Grand Coalition for Digital Jobs
Reinforce the capacities of eInclusion intermediary actors to further
develop their entrepreneurial skills and ensure self-sustainability


Half of which have <10 employees and annual budgets of <100.000€
through service provision and the establishment of business models
increasingly based on usage/service fees
Strengthen the role these organisations can play in addressing digital
exclusion, employability, and the shortage of ICT skilled workers

Link to the Social Investment Package and cohesion policy instruments
20

21. MIREIA eI2-IAF
Rationale
 ICT-mediated interventions of eInclusion Intermediaries
can have an ‘amplifying’ effect, contributing to:
21

22. MIREIA Operational
Framework
Adequacy of funding
strategy to the einclusion needs
Efficiency in allocation
and deployment of
funding
Evaluation of eInclusion
Intermediaries’ actions
impacts per single
intermediary or groups
Adequacy of R isk
management
approach
I nput and Output of
public/ private funding
I mpact
Measurement
Tool
Aggregate eInclusion
measures of
Intermediaries’ actions
impacts per single
intermediary or groups
P ROCES S ES
INPUT FOR
eINCLUSION
STRATEGY
CHANGES
Counterfactual
I mpact
Evaluation
Tool
GLOB AL I MP ACT:
S MART &
S US TS I NAB LE
GR OW TH
CONTRIBUTION TO
BEHAVIOURAL CHANGES
(Process-based)
I NP UTS
CONTRIBUTION TO
OUTCOMES
(Resources-based)
OUTP UTS
CONTRIBUTION TO
OUTCOMES
(Resources-based)
Intermediaries in various organizational forms:
single organization; network; value chain
EUR OP EAN ADDEDD VALUE
S OCI AL
OUTCOMES
P erformance
Assessment
Tool
Attribution issues and/or time lag
22

23. Testing MIREIA IAF
on real-world 'Pilots'
Counterfactual
Counterfactual
Impact
Impact
Evaluation
Evaluation
Tool
Tool
Poland
Web based
data
gathering
tools
Impact
Impact
Measurement
Measurement
Tool
Tool
Context Analysis
Context Analysis
framework
framework
Italy
Intermediary
Intermediary
Performance
Performance
Assessment Tool
Assessment Tool
Ireland
Spain
23

24. What's Next

Publication of findings of the mapping exercise at EU27 level
 JRC Technical Report - Analysis of the survey of eInclusion Actors in
the EU27 (including Datasets available on MIREIA webpage)
 JRC-S&P Report – Characterisation & Mapping of eInclusion Actors in
the EU (Coming soon – Nov. 2013)

Dissemination at policy level
 EU eGov High Level Conference, Vilnius, 14-15 November 2013
 JRC Official Press Release

Refinement of the MIREIA eI2- IAF
 Publication of results as JRC S&P Report (Jan. 2014)

Development of an electronic toolkit and guidelines
 freely available online (Jan. 2014)
24

25. Way forward
MIREIA is yours: Exploit it!
Some ideas…
Build on MIREIA to set-up a large-scale pilot across the EU
 to be funded through e.g., CIP or similar programmes under H2020
Use MIREIA to evaluate (ex-ante) eInclusion actions as part of the ESF
 Action 57: Prioritize digital literacy and competences for the ESF
Apply the MIREIA-IAF to social policy experimentations
 Formulate proposals under the new Programme for Employment &
Social Innovation (EaSI) which integrates and extends the coverage
of Progress, EURES and the Microfinance Facility Programme
25

26. Horizon2020
Europe 2020 priorities
European Research Area
International cooperation
Shared objectives and principles
ICT
−
−
ICT
ICT
−
−
ICT
−
ICT
−
−
ICT
Tackling Societal Challenges
Health, demographic change and
wellbeing
Food security, sustainable
agriculture and the bio-based
economy
Secure, clean and efficient energy
Smart, green and integrated
transport
Climate action, resource efficiency
and raw materials
Inclusive & innovative societies
Secure Societies
EIT
JRC
Simplified access
−
−
−
−
Creating Industrial Leadership and
Competitive Frameworks
− Leadership in enabling and industrial
technologies
ICT
−ICT
−Nanotech., Materials, Manuf. and
Processing
−Biotechnology
−Space
− Access to risk finance
− Innovation in SMEs
Excellence in the Science Base
Frontier research (ERC)
Future and Emerging Technologies (FET)
ICT
Skills and career development (Marie Curie)
Research infrastructures
ICT
Common rules, toolkit of funding schemes
Dissemination & knowledge
tranfer

27.  Societal Challenge 6 – Inclusive & Innovative
Societies
Selected ICT Research Challenges:
Inclusive and sustainable Europe for the young generation (60M€-2014)
 Stimulating the use of ICT tools and services for learning and teaching
New Forms of Innovation
Digital Social Platforms (10M€-2014-2015)
Empowering citizens to manage and monitor their personal data (10M€-2015)
Open government: eParticipation and transparency (15M€-2015)
Digital empowerment of citizens
Stimulating the use of ICT to facilitate the social & economic integration of
excluded citizens (50M€-2015)
ICT for a more creative and innovative society (20M€-2014)
 research on understanding how social innovation and creativity may lead to
change in existing structures, practices and policies and how they can be
encouraged and scaled-up
27

28. gianluca.misuraca@ec.europa.eu
For further information about MIREIA:
http://is.jrc.ec.europa.eu/pages/EAP/MIREIA.html