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                           CONTENT STRATEGY FOR NON-PROFITS


Tonya Cauduro
tonyad@getlevelten.com
Twitter: @levelten
         #ROWDFW


 www.leveltendesign.com                    #ROWDFW                                    @levelten
content strategy

 What kind of content?
 When?
 Why?
 For whom?
 Where?
 How often?
 About what?
 Will it be shared?
process




Planning     Create         Promote
• Results    • Authoring    • SEO
• Audience   • Optimizing   • Social
• Topics     • Publishing     media
Planning: results

 Define your core message
 What is your engagement style?
     Informative
     Instructional
     Entertaining
     Combination of all three?
 Editorial Calendar
 Keyword Analysis
Planning: results - core message


  Our company’s business objectives are…
  We differentiate ourselves by…
  We hope to solve…
  People know us for…
  Your donations help…
  Volunteering with us serves…
  … don’t stray from the core message!
Planning: results – engagement style


 Informative
 Instructional
 Educational
 Inspirational
 Humorous
 Entertaining
Planning: results - editorial calendar

 Dates
    Events
    Holidays
    Promotions
    Conferences
    Legislation
    Milestones                   search
 Channel
 Audience
                                  engines
Planning: results – keyword analysis


        Brainstorming

        • Any ideas around your cause and how to search for it




         Google Analytics

         • Look at how your site is being searched currently




           Keyword Tools

           • http://www.googlekeywordtool.com/
Planning: audience



                           Who is your audience           How to find them
                               Philanthropists/                    Surveys
                                 Advocates




                                 Volunteers                     Focus groups




                                Contributors                   Daily interaction
                                 (current/                       (In person/
                                 potential)                     On the web)




  Remember: You are not your target audience, in most cases.
  What does your market want to hear vs. what you want to
  say.
Planning: audience – how to reach them

          Tips for Content Strategy:
                          SEO              RSS

                                 Website     Social shares
     What kind of content?       blog

     When?
    Newsletters    Email
                                                    Micro-Blog
                  Marketing
     Why?
     For whom?
                              Content                            Twitter

     Where?
     How often?
      Podcasts
                  Video/Audio
                                                      Social          Facebook
                                                    Networking
     About what?
     YouTube
                                                                  LinkedIn
     Will Vimeo shared? Photo
               it be                          Pinterest

#ROWDFW
                     Instagram             Flickr
Planning: topics



   This is how what we do                    Here’s the story of what we
   affects you                               do




                            Topics Cycle



                                           Here are the results of your
           Send money                      giving
           Volunteer
           Help us
Planning: topics


 Listen
 Get involved
 Inspiring stories of how you helped
 Volunteer stories
 Clear definable goals
 More conversations, less announcements
 Unobtrusive calls to action
 Short deadline for sense of urgency
Create: author and optimize




“       On average, 8 out of 10 people will read
        headline copy, but only 2 out of 10 will read the




                                                                  ”
        rest. This is the secret to the power of your

                               search
        title, and why it so highly determines the
        effectiveness of the entire piece.

                               engines
                                                 Brian Clark
                                                Copyblogger.com
Create: author and optimize

 Write a good headlines so they’ll keep reading
    Use your keyword analysis results to target niche
     phrases
    Announce news
    State a benefit
    Pose a question
    Honest testimonial
 Tell a good story with imagery and emotion
 Integrate multi-media
 Be honest and respectful
 Call to action (include incentives)
Remember this?

          Tips for Content Strategy:
                          SEO              RSS

                                 Website     Social shares
     What kind of content?       blog

     When?
    Newsletters    Email
                                                    Micro-Blog
                  Marketing
     Why?
     For whom?
                              Content                            Twitter

     Where?
     How often?
      Podcasts
                  Video/Audio
                                                      Social          Facebook
                                                    Networking
     About what?
     YouTube
                                                                  LinkedIn
     Will Vimeo shared? Photo
               it be                          Pinterest

#ROWDFW
                     Instagram             Flickr
Create: publish… promote


      Blog post             RSS feed        Tweets      Facebook




                  YouTube                            Newsletter
                                       Pinterest

 Video/photo
Why engagement content & social media work




“      Produce great stuff and people will come to
       you, produce really great stuff and your




                                                                                                       ”
       customers (advocates) will share and
       disseminate your message for you.
                                                   search
                                                   engines
                                                          Ann Handley & CC Chapman
       Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That
                                                          Engage Customers and Ignite Your Business

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Content Strategy For Non-Profits

  • 1. Planning and Executing a Successful Drupal Implementation [MM.DD..YY] [PRESENTER] CONTENT STRATEGY FOR NON-PROFITS Tonya Cauduro tonyad@getlevelten.com Twitter: @levelten #ROWDFW www.leveltendesign.com #ROWDFW @levelten
  • 2. content strategy What kind of content? When? Why? For whom? Where? How often? About what? Will it be shared?
  • 3. process Planning Create Promote • Results • Authoring • SEO • Audience • Optimizing • Social • Topics • Publishing media
  • 4. Planning: results Define your core message What is your engagement style? Informative Instructional Entertaining Combination of all three? Editorial Calendar Keyword Analysis
  • 5. Planning: results - core message  Our company’s business objectives are…  We differentiate ourselves by…  We hope to solve…  People know us for…  Your donations help…  Volunteering with us serves…  … don’t stray from the core message!
  • 6. Planning: results – engagement style Informative Instructional Educational Inspirational Humorous Entertaining
  • 7. Planning: results - editorial calendar  Dates  Events  Holidays  Promotions  Conferences  Legislation  Milestones search  Channel  Audience engines
  • 8. Planning: results – keyword analysis Brainstorming • Any ideas around your cause and how to search for it Google Analytics • Look at how your site is being searched currently Keyword Tools • http://www.googlekeywordtool.com/
  • 9. Planning: audience Who is your audience How to find them Philanthropists/ Surveys Advocates Volunteers Focus groups Contributors Daily interaction (current/ (In person/ potential) On the web) Remember: You are not your target audience, in most cases. What does your market want to hear vs. what you want to say.
  • 10. Planning: audience – how to reach them Tips for Content Strategy: SEO RSS Website Social shares What kind of content? blog When? Newsletters Email Micro-Blog Marketing Why? For whom? Content Twitter Where? How often? Podcasts Video/Audio Social Facebook Networking About what? YouTube LinkedIn Will Vimeo shared? Photo it be Pinterest #ROWDFW Instagram Flickr
  • 11. Planning: topics This is how what we do Here’s the story of what we affects you do Topics Cycle Here are the results of your Send money giving Volunteer Help us
  • 12. Planning: topics Listen Get involved Inspiring stories of how you helped Volunteer stories Clear definable goals More conversations, less announcements Unobtrusive calls to action Short deadline for sense of urgency
  • 13. Create: author and optimize “ On average, 8 out of 10 people will read headline copy, but only 2 out of 10 will read the ” rest. This is the secret to the power of your search title, and why it so highly determines the effectiveness of the entire piece. engines Brian Clark Copyblogger.com
  • 14. Create: author and optimize Write a good headlines so they’ll keep reading Use your keyword analysis results to target niche phrases Announce news State a benefit Pose a question Honest testimonial Tell a good story with imagery and emotion Integrate multi-media Be honest and respectful Call to action (include incentives)
  • 15. Remember this? Tips for Content Strategy: SEO RSS Website Social shares What kind of content? blog When? Newsletters Email Micro-Blog Marketing Why? For whom? Content Twitter Where? How often? Podcasts Video/Audio Social Facebook Networking About what? YouTube LinkedIn Will Vimeo shared? Photo it be Pinterest #ROWDFW Instagram Flickr
  • 16. Create: publish… promote Blog post RSS feed Tweets Facebook YouTube Newsletter Pinterest Video/photo
  • 17. Why engagement content & social media work “ Produce great stuff and people will come to you, produce really great stuff and your ” customers (advocates) will share and disseminate your message for you. search engines Ann Handley & CC Chapman Content Rules: How to Create Killer Blogs, Podcasts, Videos, Ebooks, Webinars (and More) That Engage Customers and Ignite Your Business