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26	
  July,	
  2012	
  




Russian	
  credit	
  card	
  market,	
  2012	
  
Market	
  size	
  as	
  of	
               Bank                                    Portfolio,-billion-roubles Market-share
                                           Sberbank                                                                                99,0                          19,8%
01.07.12	
  	
                             Russian-Standard*                                                                       75,8                          15,1%
500.3	
  billion	
  roubles	
  (+36%	
     VTB24                                                                                   42,0                           8,4%
                                           Orient-Express                                                                          35,7                           7,1%
versus	
  01.01.12)	
  	
                  TCS-Bank                                                                                33,6                           6,7%
                                           OTP-Bank                                                                                24,4                           4,9%
                                           Svyaznoy-Bank                                                                           23,9                           4,8%
                                           AlfaNBank                                                                               17,8                           3,6%
                                           HCF-Bank                                                                                14,9                           3,0%
                                           Rosbank                                                                                 14,3                           2,9%



                                           Card	
  boom	
  

                                           According	
  to	
  results	
  for	
  the	
  first	
  half	
  of	
  2012,	
  the	
  size	
  of	
  the	
  Russian	
  credit	
  
                                           card	
  market	
  has	
  risen	
  above	
  the	
  half-­‐trillion	
  mark	
  -­‐	
  it	
  grew	
  by	
  36%	
  to	
  500.3	
  
                                           billion	
  Roubles	
  as	
  of	
  1	
  July	
  compared	
  with	
  the	
  beginning	
  of	
  the	
  year.	
  In	
  Q2	
  
                                           the	
  market	
  growth	
  rates	
  accelerated	
  to	
  18.3	
  %	
  compared	
  to	
  15%	
  within	
  the	
  
                                           first	
  three	
  months	
  of	
  the	
  current	
  year.	
  These	
  growth	
  rates	
  give	
  grounds	
  to	
  
                                           believe	
  that	
  we	
  will	
  surpass	
  2011	
  rates	
  of	
  growth,	
  when	
  the	
  total	
  card	
  
                                           porKolio	
  of	
  Russian	
  banks	
  increased	
  by	
  61.6%.	
  


                                           Trends:	
  
                                           -­‐The	
  market	
  growth	
  rates	
  increased	
  from	
  15%	
  in	
  Q1	
  to	
  18.3%	
  in	
  Q2,	
  with	
  the	
  
                                           volume	
  reaching	
  an	
  amount	
  in	
  excess	
  of	
  500	
  billion	
  roubles;	
  the	
  growth	
  for	
  
                                           the	
  half-­‐year	
  reached	
  36%;	
  	
  


                                           	
  -­‐	
  Sberbank	
  seized	
  one	
  fiIh	
  of	
  the	
  market	
  having	
  increased	
  the	
  porKolio	
  to	
  
                                           almost	
  100	
  billion	
  roubles;	
  concentraLon	
  has	
  grown	
  –	
  the	
  5	
  top	
  players	
  
                                           control	
  57.2%	
  of	
  the	
  market	
  (according	
  to	
  results	
  for	
  Q1	
  –	
  55.7%);	
  	
  


                                           	
  -­‐Based	
  on	
  the	
  results	
  for	
  the	
  second	
  quarter,	
  only	
  five	
  banks	
  in	
  the	
  top	
  20	
  
                                           have	
  increased	
  their	
  market	
  shares:	
  Sberbank,	
  Tinkoff	
  Credit	
  Systems,	
  
                                           Svyaznoy	
  Bank,	
  Alfa-­‐Bank	
  and	
  Trust;	
  for	
  this	
  purpose	
  they	
  had	
  to	
  maintain	
  
                                           growth	
  rates	
  above	
  the	
  market	
  average;	
  one	
  of	
  the	
  leaders,	
  bank	
  Orient	
  
                                           Express	
  slowed	
  its	
  growth.	
  


                                           	
  -­‐According	
  to	
  the	
  results	
  of	
  the	
  half-­‐year,	
  dramaLc	
  growth	
  of	
  market	
  share	
  
                                           was	
  demonstrated	
  by	
  Sberbank,	
  which	
  zoomed	
  into	
  the	
  lead	
  Q4	
  of	
  last	
  year	
  
  1	
                                      reaching	
  19.8%;	
  bank	
  Orient	
  Express,	
  Tinkoff	
  Credit	
  Systems,	
  Svyaznoy	
  Bank	
  
                                           and	
  Trust	
  also	
  increased	
  their	
  share	
  	
  
26	
  July,	
  2012	
  




 Russian	
  credit	
  card	
  market,	
  2012	
  

                                                                 Finding	
  gear	
  


                                                                 As	
  of	
  1	
  July	
  2012,	
  in	
  terms	
  of	
  credit	
  cards	
  porKolio,	
  the	
  top	
  10	
  included	
  
                                                                 Sberbank	
  (99	
  billion	
  roubles),	
  Russian	
  Standard*	
  (75.8	
  billion	
  roubles),	
  
                                                                 VTB24	
  (42	
  billion	
  roubles),	
  Orient	
  Express	
  (35.7	
  billion	
  roubles),	
  Tinkoff	
  
                                                                 Credit	
  Systems	
  (33.6	
  billion	
  roubles),	
  OTP	
  Bank	
  (24.4	
  billion	
  roubles),	
  
                                                                 Svyaznoy	
  Bank	
  (23.9	
  billion	
  roubles),	
  Alfa-­‐Bank	
  (17.8	
  billion	
  roubles),	
  Home	
  
                                                                 Credit	
  (14,9	
  billion	
  roubles),	
  Rosbank	
  (14.3	
  billion	
  roubles).	
  


                                                                 The	
  redivision	
  of	
  the	
  market	
  to	
  the	
  benefit	
  of	
  the	
  more	
  ac^ve	
  players	
  
                                                                 con^nued,	
  although	
  this	
  has	
  not	
  yet	
  affected	
  the	
  order	
  of	
  the	
  posi^ons	
  
                                                                 among	
  the	
  top	
  10	
  in	
  terms	
  of	
  porKolio	
  size	
  –	
  all	
  the	
  banks	
  have	
  retained	
  
                                                                 their	
  posi^ons	
  in	
  the	
  ra^ng.	
  The	
  second	
  half	
  of	
  the	
  top	
  20	
  saw	
  two	
  swaps:	
  
                                                                 Raiffeisenbank	
  rose	
  to	
  16th	
  place,	
  having	
  powered	
  past	
  bank	
  Avangard;	
  and	
  
                                                                 Trust	
  climbed	
  to	
  18th	
  place,	
  having	
  ouKlanked	
  MDM	
  Bank.	
  


                                                                 Four	
  banks	
  from	
  the	
  top	
  10,	
  succeeded	
  in	
  increasing	
  their	
  market	
  shares	
  in	
  
                                                                 Q2,	
  three	
  of	
  them	
  significantly:	
  Sberbank	
  –	
  from	
  18.1%	
  to	
  19.8%,	
  Tinkoff	
  
 Dynamics	
  of	
  credit	
                                      Credit	
  Systems	
  -­‐	
  from	
  6%	
  to	
  6.7%,	
  Svyaznoy	
  Bank	
  -­‐	
  from	
  4.2%	
  to	
  4.8%.	
  Alfa-­‐
 cards	
  porBolios,	
  billion	
                                Bank	
  increased	
  its	
  market	
  share	
  from	
  3.5%	
  to	
  3.6%,	
  having	
  returned	
  to	
  
                                                                 posi^ve	
  growth	
  ader	
  shrinkage	
  in	
  Q1,	
  when	
  it	
  declined	
  from	
  3.7%	
  to	
  3.5%.	
  
 roubles	
                                                       According	
  to	
  second	
  quarter	
  results	
  in	
  the	
  second	
  half	
  of	
  the	
  top	
  20	
  only	
  
                                                                 bank	
  Trust	
  was	
  able	
  to	
  boast	
  an	
  increment	
  to	
  its	
  share	
  –	
  from	
  1%	
  to	
  1.1%.	
  

Banks                      01.01.08                 01.01.09                 01.01.10                    01.01.11                    01.01.12                    01.07.12
                           Portfolio Market6share   Portfolio Market6share   Portfolio Market6share       Portfolio Market6share      Portfolio Market6share      Portfolio Market6share
Sberbank(of(Russia             0,7         0,4%         2,5         1,2%          8,3          4,3%          25,4          11,2%          63,0         17,1%          99,0         19,8%
Russian(Standard*             88,3        49,8%        70,9        34,5%         56,3         29,2%          49,5          21,7%          59,3         16,1%          75,8         15,1%
VTB(24                         3,6         2,0%        12,0         5,8%         19,2         10,0%          24,8          10,9%          34,5          9,4%          42,0          8,4%
Orient(Express                 0,0         0,0%         0,2         0,1%          1,5          0,8%           3,1           1,4%          23,1          6,3%          35,7          7,1%
TCS(Bank                       0,7         0,4%         4,5         2,2%          4,9          2,5%           9,6           4,2%          21,2          5,8%          33,6          6,7%
OTP(Bank                       5,0         2,8%         6,8         3,3%          6,9          3,6%          12,5           5,5%          19,1          5,2%          24,4          4,9%
Svyaznoy(Bank                  0,0         0,0%         0,0         0,0%          0,0          0,0%           0,2           0,1%          12,4          3,4%          23,9          4,8%
AlfaLBank                      5,3         3,0%         8,2         4,0%          8,6          4,5%          10,7           4,7%          13,6          3,7%          17,8          3,6%
HCF(Bank                      20,9        11,8%        21,7        10,5%         16,6          8,6%          11,1           4,9%          14,1          3,8%          14,9          3,0%
Rosbank                        2,9         1,6%         3,7         1,8%          3,5          1,8%           5,9           2,6%          11,2          3,0%          14,3          2,9%
Citibank                       6,8         3,8%        10,7         5,2%         12,0          6,2%          12,9           5,7%          11,2          3,0%          12,2          2,4%
Credit(Europe                  1,3         0,7%         2,9         1,4%          3,2          1,7%           5,2           2,3%           9,5          2,6%          10,4          2,1%
Moskomprivatbank               1,9         1,1%         3,4         1,7%          2,7          1,4%           4,2           1,8%           7,8          2,1%           8,3          1,7%
Renaissance(Credit             2,6         1,5%         5,2         2,5%          3,8          2,0%           4,1           1,8%           5,7          1,6%           7,8          1,6%
GE(Money(Bank                  5,1         2,9%         7,1         3,4%          5,2          2,7%           5,0           2,2%           5,6          1,5%           5,5          1,1%
Raiffeisen(Bank                1,0         0,6%         1,9         0,9%          2,4          1,2%           2,8           1,2%           4,0          1,1%           5,5          1,1%
Avangard                       6,7         3,8%         9,1         4,4%          6,1          3,2%           4,3           1,9%           4,2          1,1%           5,4          1,1%
Trust                          1,0         0,6%         1,0         0,5%          0,4          0,2%           1,4           0,6%           3,7          1,0%           5,3          1,1%
MDM(Bank                       4,1         2,3%         6,3         3,0%          6,6          3,4%           5,5           2,4%           4,6          1,3%           4,5          0,9%
Uralsibbank                    1,0         0,6%         1,4         0,7%          1,5          0,8%           1,9           0,8%           3,1          0,8%           4,3          0,9%
Others                        18,5        10,4%        26,3        12,8%         23,1         12,0%          27,6          12,1%          37,0         10,1%          49,9         10,0%
Total6                       177,4       100,0%       205,8       100,0%        192,9        100,0%         227,6         100,0%         367,8        100,0%         500,3        100,0%


 2	
  
26	
  July,	
  2012	
  




Russian	
  credit	
  card	
  market,	
  2012	
  

Shares	
  of	
  the	
  banks	
  in	
  
the	
  credit	
  card	
  market	
  


                                                                                                           Sberbank&of&Russia&

                                                                                                           Russian&Standard*&
                                                19,8%&
                  23,8%&
                                                                                                           VTB&24&

                                                                                                           Orient&Express&
        2,9%&
                                                           15,1%&
                                                                                                           TCS&Bank&
        3,0%&

         3,6%&                                                                                             OTP&Bank&
                4,8%&

                        4,9%&
                                                 8,4%&                                                     Svyaznoy&Bank&
                                6,7%&   7,1%&
                                                                                                           AlfaLBank&

                                                                                                           HCF&Bank&

                                                                                                           Rosbank&

                                                                                                           Others&



                                                         Due	
  to	
  the	
  aggressive	
  growth	
  of	
  these	
  banks,	
  other	
  players	
  have	
  to	
  put	
  up	
  
                                                         with	
  losses	
  or	
  with	
  the	
  status-­‐quo.	
  In	
  Q2	
  Russian	
  Standard	
  reduced	
  its	
  
                                                         market	
  share	
  from	
  15.3%	
  to	
  15.1%,	
  VTB24	
  –	
  from	
  9%	
  to	
  8.4%,	
  Orient	
  
                                                         Express	
  –	
  from	
  7.2%	
  to	
  7.1%,	
  OTP	
  Bank	
  –	
  from	
  5%	
  to	
  4.9%,	
  Home	
  Credit	
  –	
  
                                                         from	
  3.4%	
  to	
  3%,	
  Rosbank	
  from	
  3.1%	
  to	
  2.9%.	
  	
  


                                                         The	
  movement	
  vector	
  was	
  changed	
  by	
  Alfa-­‐Bank	
  and	
  Orient	
  Express	
  as	
  
                                                         compared	
  to	
  Q1	
  –	
  if	
  the	
  former	
  is	
  again	
  increasing	
  the	
  market	
  share	
  ader	
  
                                                         reduc^on	
  thereof	
  at	
  the	
  beginning	
  of	
  the	
  year,	
  the	
  lafer	
  went	
  in	
  the	
  red	
  in	
  
                                                         terms	
  of	
  the	
  dynamics	
  of	
  the	
  market	
  share	
  ader	
  the	
  breakthrough	
  in	
  the	
  
                                                         first	
  three	
  months.	
  

3	
  
26	
  July,	
  2012	
  




Russian	
  credit	
  card	
  market,	
  2012	
  

                                                                                         2007                                                       8944
Number	
  of	
  issued	
  cards	
  
                                                                                         2008                                                       9296
as	
  of	
  the	
  end	
  of	
  the	
                                                    2009                                                       8601
year,	
  thousand	
  units	
  	
                                                         2010                                                      10047
                                                                                         2011                                                      14500


                                          In	
  Q2	
  among	
  20	
  banks	
  with	
  the	
  largest	
  card	
  porKolios	
  only	
  five	
  were	
  
                                          increasing	
  the	
  lending	
  faster	
  than	
  the	
  market	
  (18.3%).	
  These	
  were	
  the	
  banks	
  
                                          that	
  were	
  able	
  to	
  increase	
  their	
  market	
  shares	
  as	
  a	
  result.	
  Sberbank	
  
                                          increased	
  the	
  porKolio	
  by	
  29.1%	
  in	
  the	
  quarter,	
  Tinkoff	
  Credit	
  Systems	
  –	
  by	
  
                                          31,7%,	
  Svyaznoy	
  Bank	
  –	
  by	
  34%,	
  Alfa-­‐Bank	
  –	
  by	
  19.4%,	
  Trust	
  –	
  by	
  29.1%.	
  


                                          In	
  absolute	
  terms	
  Sberbank	
  (plus	
  22.3	
  billion	
  roubles	
  per	
  quarter),	
  Russian	
  
                                          Standard	
  (11	
  billion	
  roubles),	
  Tinkoff	
  Credit	
  Systems	
  (8.1	
  billion	
  roubles),	
  
                                          Svyaznoy	
  Bank	
  (6.1	
  billion	
  roubles),	
  Orient	
  Express	
  –	
  5.2	
  billion	
  roubles	
  are	
  
                                          leading	
  in	
  terms	
  of	
  the	
  increment	
  of	
  their	
  card	
  porKolios.	
  MDM	
  Bank	
  is	
  the	
  
                                          only	
  one	
  among	
  the	
  twenty	
  to	
  reduce	
  the	
  porKolio	
  size	
  –	
  by	
  0.4%	
  to	
  4.47	
  
                                          billion	
  roubles.	
  




The	
  size	
  of	
  the	
  credit	
      550%

card	
  market,	
  billion	
              500%
                                                                                                                                                   500,3%


roubles	
  	
  
                                          450%


                                          400%
                                                                                                                                 367,8%

                                          350%


                                          300%


                                          250%                                                                227,6%
                                                                          200,0%            192,2%
                                          200%
                                                       171,3%

                                          150%
                                                        2007%             2008%             2009%              2010%             2011%           Q2,%2012%




4	
  
26	
  July,	
  2012	
  




Russian	
  credit	
  card	
  market,	
  2012	
  

                                                  Leaders’	
  equator	
  


                                                  Subject	
  to	
  the	
  results	
  of	
  the	
  half-­‐year,	
  Sberbank	
  stands	
  out	
  of	
  the	
  group	
  with	
  
                                                  the	
  drama^c	
  growth	
  of	
  its	
  market	
  share	
  –	
  by	
  2.7	
  points	
  up	
  to	
  19.8%.	
  Having	
  
                                                  increased	
  the	
  porKolio	
  to	
  almost	
  100	
  billion	
  roubles,	
  the	
  state	
  giant	
  has	
  
                                                  occupied	
  the	
  fidh	
  part	
  of	
  the	
  market	
  and	
  secured	
  a	
  foo^ng	
  in	
  the	
  first	
  line	
  of	
  
                                                  the	
  ra^ng.	
  Sberbank	
  succeeded	
  in	
  overtaking	
  the	
  market	
  leader	
  of	
  many	
  
                                                  years,	
  bank	
  Russian	
  Standard,	
  in	
  Q4	
  of	
  the	
  year	
  2011.	
  


                                                  Another	
  large	
  state	
  bank,	
  VTB24,	
  reduced	
  its	
  market	
  share	
  from	
  9.4%	
  to	
  
                                                  8.4%,	
  while	
  maintaining	
  sufficiently	
  high	
  porKolio	
  growth	
  rates	
  –	
  21.8%	
  from	
  
                                                  the	
  beginning	
  of	
  the	
  year.	
  But	
  considering	
  tough	
  compe^^ve	
  environment,	
  
                                                  when	
  several	
  players	
  are	
  increasing	
  their	
  porKolio	
  simultaneously	
  at	
  priority	
  
                                                  rates,	
  other	
  players	
  cannot	
  afford	
  just	
  to	
  keep	
  pace.	
  


                                                  Despite	
  a	
  slow-­‐down	
  in	
  Q2,	
  subject	
  to	
  the	
  results	
  of	
  the	
  en^re	
  half-­‐year,	
  
Dynamics	
  of	
  the	
  major	
                  Orient	
  Express	
  succeeded	
  in	
  increasing	
  the	
  market	
  share	
  –	
  by	
  0.9	
  subpoints	
  
players	
  during	
  the	
  year,	
               up	
  to	
  7.1%.	
  Tinkoff	
  Credit	
  Systems	
  increased	
  the	
  market	
  share	
  from	
  5.8%	
  to	
  
                                                  6.7%,	
  Svyaznoy	
  Bank	
  -­‐	
  from	
  3.4%	
  to	
  4.8%,	
  Bank	
  Trust	
  –	
  from	
  1%	
  to	
  1.1%.	
  The	
  
billion	
  roubles	
                              other	
  banks	
  from	
  the	
  top	
  20	
  have	
  remained	
  flat,	
  or	
  reduced	
  their	
  market	
  
                                                  shares.	
  

	
  	
  120,00	
  	
  	
  	
  


	
  	
  100,00	
  	
  	
  	
  


   	
  	
  80,00	
  	
  	
  	
  
                                                                                                                                        Sberbank	
  of	
  Russia	
  

   	
  	
  60,00	
  	
  	
  	
                                                                                                          Russian	
  Standard*	
  

                                                                                                                                        VTB	
  24	
  
   	
  	
  40,00	
  	
  	
  	
                                                                                                          Orient	
  Express	
  

                                                                                                                                        TCS	
  Bank	
  
   	
  	
  20,00	
  	
  	
  	
  


                	
  -­‐	
  	
  	
  	
  	
  	
  

5	
  
26	
  July,	
  2012	
  




Russian	
  credit	
  card	
  market,	
  2012	
  

                                    Impressive	
  are	
  the	
  growth	
  rates	
  of	
  the	
  ac^ve	
  large	
  players	
  of	
  the	
  credit	
  card	
  
                                    market	
  that	
  target	
  100%	
  increase	
  within	
  a	
  year.	
  Sberbank,	
  Orient	
  Express	
  
                                    and	
  Tinkoff	
  Credit	
  Systems	
  have	
  increased	
  their	
  porKolios	
  by	
  57.2%,	
  54.6%	
  
                                    and	
  58.6%	
  respec^vely	
  since	
  the	
  beginning	
  of	
  the	
  year.	
  In	
  absolute	
  terms	
  
                                    the	
  increment	
  of	
  the	
  porKolios	
  of	
  these	
  banks	
  made	
  up	
  36	
  billion	
  roubles,	
  
                                    12.6	
  billion	
  roubles	
  and	
  12.4	
  billion	
  roubles	
  respec^vely.	
  


                                    As	
  a	
  result,	
  the	
  concentra^on	
  in	
  the	
  credit	
  card	
  market	
  has	
  grown	
  –	
  as	
  of	
  1	
  
                                    July	
  five	
  largest	
  players	
  account	
  for	
  57.2%	
  of	
  the	
  market	
  (286.1	
  billion	
  
                                    roubles	
  from	
  500.3	
  billion	
  roubles).	
  Twenty	
  major	
  players	
  control	
  90%	
  of	
  the	
  
                                    market.	
  


                                    Svyaznoy	
  Bank	
  stands	
  apart	
  among	
  the	
  top	
  ten,	
  having	
  increased	
  its	
  
                                    porKolio	
  by	
  93.1%	
  up	
  to	
  23.9	
  billion	
  roubles	
  in	
  half	
  a	
  year	
  (7th	
  place	
  in	
  terms	
  
                                    of	
  porKolio	
  size).	
  Among	
  the	
  second	
  half	
  of	
  the	
  top	
  20	
  high	
  growth	
  rates	
  
Change	
  of	
  posiNons	
          were	
  shown	
  by	
  Renaissance	
  Credit	
  and	
  Trust	
  –	
  by	
  36.1%	
  and	
  43.2%	
  in	
  half	
  a	
  
among	
  the	
  top	
  10	
  	
     year,	
  but	
  in	
  absolute	
  terms	
  this	
  is	
  rela^vely	
  moderate	
  –	
  growth	
  by	
  2.1	
  billion	
  
                                    roubles	
  and	
  1.6	
  billion	
  roubles	
  respec^vely.	
  


     	
  	
  1	
  	
  	
  	
  

     	
  	
  2	
  	
  	
  	
  
                                                                                                                              Sberbank	
  of	
  Russia	
  
     	
  	
  3	
  	
  	
  	
  
                                                                                                                              Russian	
  Standard*	
  
     	
  	
  4	
  	
  	
  	
                                                                                                  VTB	
  24	
  

     	
  	
  5	
  	
  	
  	
                                                                                                  Orient	
  Express	
  

                                                                                                                              TCS	
  Bank	
  
     	
  	
  6	
  	
  	
  	
  
                                                                                                                              OTP	
  Bank	
  
     	
  	
  7	
  	
  	
  	
  
                                                                                                                              Svyaznoy	
  Bank	
  
     	
  	
  8	
  	
  	
  	
                                                                                                  Alfa-­‐Bank	
  

     	
  	
  9	
  	
  	
  	
                                                                                                  HCF	
  Bank	
  

                                                                                                                              Rosbank	
  
	
  	
  10	
  	
  	
  	
  
                                                                                                                              Ci^bank	
  

6	
  
26	
  July,	
  2012	
  




 Russian	
  credit	
  card	
  market,	
  2012	
  

                                                Ader	
  the	
  period	
  of	
  stagna^on,	
  the	
  credit	
  card	
  market	
  picked	
  up	
  and	
  began	
  
                                                growing	
  fast	
  again	
  in	
  the	
  second	
  half	
  of	
  year	
  2010.	
  From	
  1	
  October	
  2010	
  to	
  1	
  
                                                April	
  2012,	
  within	
  a	
  year	
  and	
  a	
  half,	
  the	
  market	
  size	
  doubled.	
  In	
  2011	
  its	
  
                                                growth	
  made	
  up	
  61.6%.	
  The	
  results	
  of	
  the	
  first	
  half-­‐year	
  of	
  the	
  year	
  2012	
  
                                                allow	
  for	
  hoping	
  that	
  the	
  last	
  year’s	
  growth	
  rates	
  will	
  be	
  exceeded.	
  The	
  
                                                Russians’	
  preferences	
  con^nue	
  shiding	
  increasingly	
  towards	
  credit	
  cards	
  as	
  a	
  
                                                more	
  technological	
  and	
  convenient	
  method	
  of	
  credi^ng.	
  Therefore,	
  the	
  
                                                credit	
  card	
  market	
  may	
  count	
  on	
  addi^onal	
  dividends	
  from	
  the	
  general	
  
                                                buoyancy	
  in	
  the	
  retail	
  banking	
  sector.	
  


                                                Note	
  (*):	
  The	
  management	
  of	
  the	
  bank	
  Russian	
  Standard	
  believes	
  that	
  the	
  
                                                bank	
  should	
  sLll	
  be	
  occupying	
  the	
  first	
  line	
  in	
  the	
  raLng	
  in	
  terms	
  of	
  the	
  size	
  of	
  
                                                the	
  credit	
  cards	
  porKolio,	
  since	
  some	
  of	
  the	
  “card	
  loans”	
  are	
  recognized	
  by	
  
                                                the	
  bank	
  in	
  accounts	
  45505	
  (Loans	
  and	
  other	
  means	
  extended	
  to	
  natural	
  
                                                persons	
  for	
  a	
  period	
  from	
  181	
  day	
  to	
  1	
  year),	
  45506	
  (Loans	
  and	
  other	
  means	
  
                                                extended	
  to	
  natural	
  persons	
  for	
  a	
  period	
  from	
  1	
  year	
  to	
  3	
  years),	
  45507	
  
                                                (Loans	
  and	
  other	
  means	
  extended	
  to	
  natural	
  persons	
  for	
  a	
  period	
  in	
  excess	
  of	
  
                                                3	
  years).	
  


                                                According	
  to	
  our	
  experts’	
  opinion,	
  a	
  classical	
  credit	
  card	
  is	
  a	
  call	
  loan.	
  For	
  the	
  
                                                purposes	
  of	
  the	
  raLng	
  we	
  take	
  into	
  account	
  the	
  sum	
  of	
  the	
  accounts	
  45508	
  
 Leaders	
  in	
  terms	
  of	
                 (Loans	
  and	
  other	
  means	
  extended	
  to	
  natural	
  persons	
  on	
  the	
  on	
  call	
  basis)	
  
                                                and	
  45509	
  (Loan	
  extended	
  subject	
  to	
  lack	
  of	
  means	
  in	
  the	
  deposit	
  account	
  
 porBolio	
  growth	
                           (“overdraI”)).	
  

Top 20 in terms of         Increment,                                                              Increment,                    Top 20 in terms of                      Increment,
absolute growth for              billion   Top 20 in terms of absolute growth                            billion                 absolute growth from                          billion
June, 2012                     roubles     in a year since July, 2011                                  roubles                   the beginning of 2012                       roubles
Sberbank of Russia                7,48     Sberbank of Russia                                           57,47                    Sberbank of Russia                           36,02
Russian Standard*                 3,91     Orient Express                                               26,89                    Russian Standard*                            16,49
TCS Bank                          3,32     Russian Standard*                                            22,79                    Orient Express                               12,61
Orient Express                    1,49     Svyaznoy Bank                                                20,07                    TCS Bank                                     12,41
VTB24                             1,13     TCS Bank                                                     18,06                    Svyaznoy Bank                                11,51
Alfa-Bank                         0,85     VTB24                                                        12,47                    VTB24                                          7,53
OTP Bank                          0,82     OTP Bank                                                       8,78                   OTP Bank                                       5,21
SKB-Bank                          0,79     Alfa-Bank                                                      5,72                   Alfa-Bank                                      4,17
Svyaznoy Bank                     0,73     Rosbank                                                        5,31                   Rosbank                                        3,09
MTS Bank                          0,63     HCF Bank                                                       3,78                   SKB-Bank                                       2,43
Trust                             0,41     Renaissance Credit                                             3,37                   Renaissance Credit                             2,08
Renaissance Credit                0,38     Credit Europe                                                  3,00                   Sovcombank                                     1,67
Gazprombank                       0,33     SKB-Bank                                                       2,55                   Trust                                          1,60
Rosbank                           0,25     Sovcombank                                                     2,46                   Raiffeisen Bank                                1,45
Open Bank                         0,17     Trust                                                          2,31                   Uralsibbank                                    1,28
Raiffeisen Bank                   0,16     Raiffeisen Bank                                                2,23                   MTS Bank                                       1,25
Sovcombank                        0,16     Uralsibbank                                                    1,95                   Avangard                                       1,24
Citibank                          0,12     Moskomprivatbank                                               1,86                   Citibank                                       1,09
Avangard                          0,12     MTS Bank                                                       1,55                   Gazprombank                                    0,85
Pervomaisky Bank                  0,11     Open Bank                                                      1,51                   Credit Europe                                  0,84
Total                           23,07      Total                                                      213,25                     Total                                      116,50
 7	
  
26	
  July,	
  2012	
  




Russian	
  credit	
  card	
  market,	
  2012	
  


This	
  report	
  is	
  made	
  by	
  the	
  specialists	
  of	
  the	
  bank	
  Tinkoff	
  Credit	
  Systems.	
  For	
  the	
  purposes	
  of	
  drawing	
  up	
  the	
  report,	
  the	
  Bank	
  relied	
  on	
  
the	
  informa^on	
  obtained	
  from	
  official	
  sources.	
  The	
  volume	
  of	
  the	
  porKolios	
  is	
  calculated	
  as	
  the	
  amount	
  of	
  the	
  undue	
  principal	
  debt	
  
according	
  to	
  Central	
  Bank,	
  with	
  an	
  addi^onal	
  expert	
  evalua^on	
  of	
  the	
  secured	
  assets.	
  


Please	
  contact	
  Oleg	
  Anisimov	
  on	
  any	
  mafers	
  related	
  to	
  coopera^on,	
  o.anisimov@tcsbank.ru.	
  


TCS	
  credit	
  cards:	
  hfp://www.tcsbank.ru/credit.	
  TCS	
  deposits:	
  hfp://www.tcsbank.ru/deposit.	
  	
  


©	
  Tinkoff	
  Credit	
  Systems,	
  2012.	
  All	
  rights	
  reserved.	
  When	
  quo^ng	
  please	
  refer	
  to	
  the	
  bank	
  Tinkoff	
  Credit	
  Systems.	
  




8	
  

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Russian credit card market, 2012

  • 1. 26  July,  2012   Russian  credit  card  market,  2012   Market  size  as  of   Bank Portfolio,-billion-roubles Market-share Sberbank 99,0 19,8% 01.07.12     Russian-Standard* 75,8 15,1% 500.3  billion  roubles  (+36%   VTB24 42,0 8,4% Orient-Express 35,7 7,1% versus  01.01.12)     TCS-Bank 33,6 6,7% OTP-Bank 24,4 4,9% Svyaznoy-Bank 23,9 4,8% AlfaNBank 17,8 3,6% HCF-Bank 14,9 3,0% Rosbank 14,3 2,9% Card  boom   According  to  results  for  the  first  half  of  2012,  the  size  of  the  Russian  credit   card  market  has  risen  above  the  half-­‐trillion  mark  -­‐  it  grew  by  36%  to  500.3   billion  Roubles  as  of  1  July  compared  with  the  beginning  of  the  year.  In  Q2   the  market  growth  rates  accelerated  to  18.3  %  compared  to  15%  within  the   first  three  months  of  the  current  year.  These  growth  rates  give  grounds  to   believe  that  we  will  surpass  2011  rates  of  growth,  when  the  total  card   porKolio  of  Russian  banks  increased  by  61.6%.   Trends:   -­‐The  market  growth  rates  increased  from  15%  in  Q1  to  18.3%  in  Q2,  with  the   volume  reaching  an  amount  in  excess  of  500  billion  roubles;  the  growth  for   the  half-­‐year  reached  36%;      -­‐  Sberbank  seized  one  fiIh  of  the  market  having  increased  the  porKolio  to   almost  100  billion  roubles;  concentraLon  has  grown  –  the  5  top  players   control  57.2%  of  the  market  (according  to  results  for  Q1  –  55.7%);      -­‐Based  on  the  results  for  the  second  quarter,  only  five  banks  in  the  top  20   have  increased  their  market  shares:  Sberbank,  Tinkoff  Credit  Systems,   Svyaznoy  Bank,  Alfa-­‐Bank  and  Trust;  for  this  purpose  they  had  to  maintain   growth  rates  above  the  market  average;  one  of  the  leaders,  bank  Orient   Express  slowed  its  growth.    -­‐According  to  the  results  of  the  half-­‐year,  dramaLc  growth  of  market  share   was  demonstrated  by  Sberbank,  which  zoomed  into  the  lead  Q4  of  last  year   1   reaching  19.8%;  bank  Orient  Express,  Tinkoff  Credit  Systems,  Svyaznoy  Bank   and  Trust  also  increased  their  share    
  • 2. 26  July,  2012   Russian  credit  card  market,  2012   Finding  gear   As  of  1  July  2012,  in  terms  of  credit  cards  porKolio,  the  top  10  included   Sberbank  (99  billion  roubles),  Russian  Standard*  (75.8  billion  roubles),   VTB24  (42  billion  roubles),  Orient  Express  (35.7  billion  roubles),  Tinkoff   Credit  Systems  (33.6  billion  roubles),  OTP  Bank  (24.4  billion  roubles),   Svyaznoy  Bank  (23.9  billion  roubles),  Alfa-­‐Bank  (17.8  billion  roubles),  Home   Credit  (14,9  billion  roubles),  Rosbank  (14.3  billion  roubles).   The  redivision  of  the  market  to  the  benefit  of  the  more  ac^ve  players   con^nued,  although  this  has  not  yet  affected  the  order  of  the  posi^ons   among  the  top  10  in  terms  of  porKolio  size  –  all  the  banks  have  retained   their  posi^ons  in  the  ra^ng.  The  second  half  of  the  top  20  saw  two  swaps:   Raiffeisenbank  rose  to  16th  place,  having  powered  past  bank  Avangard;  and   Trust  climbed  to  18th  place,  having  ouKlanked  MDM  Bank.   Four  banks  from  the  top  10,  succeeded  in  increasing  their  market  shares  in   Q2,  three  of  them  significantly:  Sberbank  –  from  18.1%  to  19.8%,  Tinkoff   Dynamics  of  credit   Credit  Systems  -­‐  from  6%  to  6.7%,  Svyaznoy  Bank  -­‐  from  4.2%  to  4.8%.  Alfa-­‐ cards  porBolios,  billion   Bank  increased  its  market  share  from  3.5%  to  3.6%,  having  returned  to   posi^ve  growth  ader  shrinkage  in  Q1,  when  it  declined  from  3.7%  to  3.5%.   roubles   According  to  second  quarter  results  in  the  second  half  of  the  top  20  only   bank  Trust  was  able  to  boast  an  increment  to  its  share  –  from  1%  to  1.1%.   Banks 01.01.08 01.01.09 01.01.10 01.01.11 01.01.12 01.07.12 Portfolio Market6share Portfolio Market6share Portfolio Market6share Portfolio Market6share Portfolio Market6share Portfolio Market6share Sberbank(of(Russia 0,7 0,4% 2,5 1,2% 8,3 4,3% 25,4 11,2% 63,0 17,1% 99,0 19,8% Russian(Standard* 88,3 49,8% 70,9 34,5% 56,3 29,2% 49,5 21,7% 59,3 16,1% 75,8 15,1% VTB(24 3,6 2,0% 12,0 5,8% 19,2 10,0% 24,8 10,9% 34,5 9,4% 42,0 8,4% Orient(Express 0,0 0,0% 0,2 0,1% 1,5 0,8% 3,1 1,4% 23,1 6,3% 35,7 7,1% TCS(Bank 0,7 0,4% 4,5 2,2% 4,9 2,5% 9,6 4,2% 21,2 5,8% 33,6 6,7% OTP(Bank 5,0 2,8% 6,8 3,3% 6,9 3,6% 12,5 5,5% 19,1 5,2% 24,4 4,9% Svyaznoy(Bank 0,0 0,0% 0,0 0,0% 0,0 0,0% 0,2 0,1% 12,4 3,4% 23,9 4,8% AlfaLBank 5,3 3,0% 8,2 4,0% 8,6 4,5% 10,7 4,7% 13,6 3,7% 17,8 3,6% HCF(Bank 20,9 11,8% 21,7 10,5% 16,6 8,6% 11,1 4,9% 14,1 3,8% 14,9 3,0% Rosbank 2,9 1,6% 3,7 1,8% 3,5 1,8% 5,9 2,6% 11,2 3,0% 14,3 2,9% Citibank 6,8 3,8% 10,7 5,2% 12,0 6,2% 12,9 5,7% 11,2 3,0% 12,2 2,4% Credit(Europe 1,3 0,7% 2,9 1,4% 3,2 1,7% 5,2 2,3% 9,5 2,6% 10,4 2,1% Moskomprivatbank 1,9 1,1% 3,4 1,7% 2,7 1,4% 4,2 1,8% 7,8 2,1% 8,3 1,7% Renaissance(Credit 2,6 1,5% 5,2 2,5% 3,8 2,0% 4,1 1,8% 5,7 1,6% 7,8 1,6% GE(Money(Bank 5,1 2,9% 7,1 3,4% 5,2 2,7% 5,0 2,2% 5,6 1,5% 5,5 1,1% Raiffeisen(Bank 1,0 0,6% 1,9 0,9% 2,4 1,2% 2,8 1,2% 4,0 1,1% 5,5 1,1% Avangard 6,7 3,8% 9,1 4,4% 6,1 3,2% 4,3 1,9% 4,2 1,1% 5,4 1,1% Trust 1,0 0,6% 1,0 0,5% 0,4 0,2% 1,4 0,6% 3,7 1,0% 5,3 1,1% MDM(Bank 4,1 2,3% 6,3 3,0% 6,6 3,4% 5,5 2,4% 4,6 1,3% 4,5 0,9% Uralsibbank 1,0 0,6% 1,4 0,7% 1,5 0,8% 1,9 0,8% 3,1 0,8% 4,3 0,9% Others 18,5 10,4% 26,3 12,8% 23,1 12,0% 27,6 12,1% 37,0 10,1% 49,9 10,0% Total6 177,4 100,0% 205,8 100,0% 192,9 100,0% 227,6 100,0% 367,8 100,0% 500,3 100,0% 2  
  • 3. 26  July,  2012   Russian  credit  card  market,  2012   Shares  of  the  banks  in   the  credit  card  market   Sberbank&of&Russia& Russian&Standard*& 19,8%& 23,8%& VTB&24& Orient&Express& 2,9%& 15,1%& TCS&Bank& 3,0%& 3,6%& OTP&Bank& 4,8%& 4,9%& 8,4%& Svyaznoy&Bank& 6,7%& 7,1%& AlfaLBank& HCF&Bank& Rosbank& Others& Due  to  the  aggressive  growth  of  these  banks,  other  players  have  to  put  up   with  losses  or  with  the  status-­‐quo.  In  Q2  Russian  Standard  reduced  its   market  share  from  15.3%  to  15.1%,  VTB24  –  from  9%  to  8.4%,  Orient   Express  –  from  7.2%  to  7.1%,  OTP  Bank  –  from  5%  to  4.9%,  Home  Credit  –   from  3.4%  to  3%,  Rosbank  from  3.1%  to  2.9%.     The  movement  vector  was  changed  by  Alfa-­‐Bank  and  Orient  Express  as   compared  to  Q1  –  if  the  former  is  again  increasing  the  market  share  ader   reduc^on  thereof  at  the  beginning  of  the  year,  the  lafer  went  in  the  red  in   terms  of  the  dynamics  of  the  market  share  ader  the  breakthrough  in  the   first  three  months.   3  
  • 4. 26  July,  2012   Russian  credit  card  market,  2012   2007 8944 Number  of  issued  cards   2008 9296 as  of  the  end  of  the   2009 8601 year,  thousand  units     2010 10047 2011 14500 In  Q2  among  20  banks  with  the  largest  card  porKolios  only  five  were   increasing  the  lending  faster  than  the  market  (18.3%).  These  were  the  banks   that  were  able  to  increase  their  market  shares  as  a  result.  Sberbank   increased  the  porKolio  by  29.1%  in  the  quarter,  Tinkoff  Credit  Systems  –  by   31,7%,  Svyaznoy  Bank  –  by  34%,  Alfa-­‐Bank  –  by  19.4%,  Trust  –  by  29.1%.   In  absolute  terms  Sberbank  (plus  22.3  billion  roubles  per  quarter),  Russian   Standard  (11  billion  roubles),  Tinkoff  Credit  Systems  (8.1  billion  roubles),   Svyaznoy  Bank  (6.1  billion  roubles),  Orient  Express  –  5.2  billion  roubles  are   leading  in  terms  of  the  increment  of  their  card  porKolios.  MDM  Bank  is  the   only  one  among  the  twenty  to  reduce  the  porKolio  size  –  by  0.4%  to  4.47   billion  roubles.   The  size  of  the  credit   550% card  market,  billion   500% 500,3% roubles     450% 400% 367,8% 350% 300% 250% 227,6% 200,0% 192,2% 200% 171,3% 150% 2007% 2008% 2009% 2010% 2011% Q2,%2012% 4  
  • 5. 26  July,  2012   Russian  credit  card  market,  2012   Leaders’  equator   Subject  to  the  results  of  the  half-­‐year,  Sberbank  stands  out  of  the  group  with   the  drama^c  growth  of  its  market  share  –  by  2.7  points  up  to  19.8%.  Having   increased  the  porKolio  to  almost  100  billion  roubles,  the  state  giant  has   occupied  the  fidh  part  of  the  market  and  secured  a  foo^ng  in  the  first  line  of   the  ra^ng.  Sberbank  succeeded  in  overtaking  the  market  leader  of  many   years,  bank  Russian  Standard,  in  Q4  of  the  year  2011.   Another  large  state  bank,  VTB24,  reduced  its  market  share  from  9.4%  to   8.4%,  while  maintaining  sufficiently  high  porKolio  growth  rates  –  21.8%  from   the  beginning  of  the  year.  But  considering  tough  compe^^ve  environment,   when  several  players  are  increasing  their  porKolio  simultaneously  at  priority   rates,  other  players  cannot  afford  just  to  keep  pace.   Despite  a  slow-­‐down  in  Q2,  subject  to  the  results  of  the  en^re  half-­‐year,   Dynamics  of  the  major   Orient  Express  succeeded  in  increasing  the  market  share  –  by  0.9  subpoints   players  during  the  year,   up  to  7.1%.  Tinkoff  Credit  Systems  increased  the  market  share  from  5.8%  to   6.7%,  Svyaznoy  Bank  -­‐  from  3.4%  to  4.8%,  Bank  Trust  –  from  1%  to  1.1%.  The   billion  roubles   other  banks  from  the  top  20  have  remained  flat,  or  reduced  their  market   shares.      120,00            100,00            80,00         Sberbank  of  Russia      60,00         Russian  Standard*   VTB  24      40,00         Orient  Express   TCS  Bank      20,00          -­‐             5  
  • 6. 26  July,  2012   Russian  credit  card  market,  2012   Impressive  are  the  growth  rates  of  the  ac^ve  large  players  of  the  credit  card   market  that  target  100%  increase  within  a  year.  Sberbank,  Orient  Express   and  Tinkoff  Credit  Systems  have  increased  their  porKolios  by  57.2%,  54.6%   and  58.6%  respec^vely  since  the  beginning  of  the  year.  In  absolute  terms   the  increment  of  the  porKolios  of  these  banks  made  up  36  billion  roubles,   12.6  billion  roubles  and  12.4  billion  roubles  respec^vely.   As  a  result,  the  concentra^on  in  the  credit  card  market  has  grown  –  as  of  1   July  five  largest  players  account  for  57.2%  of  the  market  (286.1  billion   roubles  from  500.3  billion  roubles).  Twenty  major  players  control  90%  of  the   market.   Svyaznoy  Bank  stands  apart  among  the  top  ten,  having  increased  its   porKolio  by  93.1%  up  to  23.9  billion  roubles  in  half  a  year  (7th  place  in  terms   of  porKolio  size).  Among  the  second  half  of  the  top  20  high  growth  rates   Change  of  posiNons   were  shown  by  Renaissance  Credit  and  Trust  –  by  36.1%  and  43.2%  in  half  a   among  the  top  10     year,  but  in  absolute  terms  this  is  rela^vely  moderate  –  growth  by  2.1  billion   roubles  and  1.6  billion  roubles  respec^vely.      1            2         Sberbank  of  Russia      3         Russian  Standard*      4         VTB  24      5         Orient  Express   TCS  Bank      6         OTP  Bank      7         Svyaznoy  Bank      8         Alfa-­‐Bank      9         HCF  Bank   Rosbank      10         Ci^bank   6  
  • 7. 26  July,  2012   Russian  credit  card  market,  2012   Ader  the  period  of  stagna^on,  the  credit  card  market  picked  up  and  began   growing  fast  again  in  the  second  half  of  year  2010.  From  1  October  2010  to  1   April  2012,  within  a  year  and  a  half,  the  market  size  doubled.  In  2011  its   growth  made  up  61.6%.  The  results  of  the  first  half-­‐year  of  the  year  2012   allow  for  hoping  that  the  last  year’s  growth  rates  will  be  exceeded.  The   Russians’  preferences  con^nue  shiding  increasingly  towards  credit  cards  as  a   more  technological  and  convenient  method  of  credi^ng.  Therefore,  the   credit  card  market  may  count  on  addi^onal  dividends  from  the  general   buoyancy  in  the  retail  banking  sector.   Note  (*):  The  management  of  the  bank  Russian  Standard  believes  that  the   bank  should  sLll  be  occupying  the  first  line  in  the  raLng  in  terms  of  the  size  of   the  credit  cards  porKolio,  since  some  of  the  “card  loans”  are  recognized  by   the  bank  in  accounts  45505  (Loans  and  other  means  extended  to  natural   persons  for  a  period  from  181  day  to  1  year),  45506  (Loans  and  other  means   extended  to  natural  persons  for  a  period  from  1  year  to  3  years),  45507   (Loans  and  other  means  extended  to  natural  persons  for  a  period  in  excess  of   3  years).   According  to  our  experts’  opinion,  a  classical  credit  card  is  a  call  loan.  For  the   purposes  of  the  raLng  we  take  into  account  the  sum  of  the  accounts  45508   Leaders  in  terms  of   (Loans  and  other  means  extended  to  natural  persons  on  the  on  call  basis)   and  45509  (Loan  extended  subject  to  lack  of  means  in  the  deposit  account   porBolio  growth   (“overdraI”)).   Top 20 in terms of Increment, Increment, Top 20 in terms of Increment, absolute growth for billion Top 20 in terms of absolute growth billion absolute growth from billion June, 2012 roubles in a year since July, 2011 roubles the beginning of 2012 roubles Sberbank of Russia 7,48 Sberbank of Russia 57,47 Sberbank of Russia 36,02 Russian Standard* 3,91 Orient Express 26,89 Russian Standard* 16,49 TCS Bank 3,32 Russian Standard* 22,79 Orient Express 12,61 Orient Express 1,49 Svyaznoy Bank 20,07 TCS Bank 12,41 VTB24 1,13 TCS Bank 18,06 Svyaznoy Bank 11,51 Alfa-Bank 0,85 VTB24 12,47 VTB24 7,53 OTP Bank 0,82 OTP Bank 8,78 OTP Bank 5,21 SKB-Bank 0,79 Alfa-Bank 5,72 Alfa-Bank 4,17 Svyaznoy Bank 0,73 Rosbank 5,31 Rosbank 3,09 MTS Bank 0,63 HCF Bank 3,78 SKB-Bank 2,43 Trust 0,41 Renaissance Credit 3,37 Renaissance Credit 2,08 Renaissance Credit 0,38 Credit Europe 3,00 Sovcombank 1,67 Gazprombank 0,33 SKB-Bank 2,55 Trust 1,60 Rosbank 0,25 Sovcombank 2,46 Raiffeisen Bank 1,45 Open Bank 0,17 Trust 2,31 Uralsibbank 1,28 Raiffeisen Bank 0,16 Raiffeisen Bank 2,23 MTS Bank 1,25 Sovcombank 0,16 Uralsibbank 1,95 Avangard 1,24 Citibank 0,12 Moskomprivatbank 1,86 Citibank 1,09 Avangard 0,12 MTS Bank 1,55 Gazprombank 0,85 Pervomaisky Bank 0,11 Open Bank 1,51 Credit Europe 0,84 Total 23,07 Total 213,25 Total 116,50 7  
  • 8. 26  July,  2012   Russian  credit  card  market,  2012   This  report  is  made  by  the  specialists  of  the  bank  Tinkoff  Credit  Systems.  For  the  purposes  of  drawing  up  the  report,  the  Bank  relied  on   the  informa^on  obtained  from  official  sources.  The  volume  of  the  porKolios  is  calculated  as  the  amount  of  the  undue  principal  debt   according  to  Central  Bank,  with  an  addi^onal  expert  evalua^on  of  the  secured  assets.   Please  contact  Oleg  Anisimov  on  any  mafers  related  to  coopera^on,  o.anisimov@tcsbank.ru.   TCS  credit  cards:  hfp://www.tcsbank.ru/credit.  TCS  deposits:  hfp://www.tcsbank.ru/deposit.     ©  Tinkoff  Credit  Systems,  2012.  All  rights  reserved.  When  quo^ng  please  refer  to  the  bank  Tinkoff  Credit  Systems.   8