Take a walk down the RISKS that face ALL organizations due to IT Infrastrucutre, Business Applications, People and Data Protection.

1. Business Risks
From IT
“Lack of IT Alignment”
Presented by Sanjiv Arora
sa@tech-controls.com
www.tech-controls.com
+91 9810293733

2. About Sanjiv Arora
 CISA, CISM, CGEIT, CHPSE, 31 yrs experience
 Founder – Technologics and Controls
– Business Risks Consultants
– IT Strategic Consultants
– Enterprise and IT Governance consultants
– IT Systems and Security Auditors
– Network Security (VAPT)
– Trainers
 Customer(s)– Insurance, Banking, Manufacturing,
IT / ITES, Media, Health, Govt, UN, NGO, Media in
Europe, KSA, Qatar, Africa, Malaysia and India

3. Today’s Business
Customer service
Stakeholder commitment
Fierce Competition
Stringent Regulations
Direct / indirect Recession
Increased Cost of resources
Extremely high IT Dependence
Increasing IT Complexity
Impacts
Enterprise Governance
Perspectives are:
Financial
Customer
Internal Control
Development and Growth

4. Business Expectations
 Better Customer Experience and
Satisfaction
 Increased Revenue
 Reduced time to launch and deliver
solutions
 Secure Information Assets
 Efficient staffing for growth

5. Business Expectations from IT
 Stable and long term technology
solutions
 IT to understand Business
 Low IT Investments, high utilization
 Reduced IT operation costs

6. Four Pillars of IT
 1. Infrastructure
– Servers
– Networks (LAN, WAN, VPN, WiFi)
– Desktops and Printers
 2. Information
– Data in RAW form
– Data in xls, pdf, doc etc
– Data in databases
– Technical Knowhow
●
Product or Process

7. Four Pillars of IT
 3. Applications
– ERP, CRM
– Tally
– Financial Accounting
– HRMS
– Data warehouse / Business Intelligence
 4. People
– IT (Admin, Network, Security) Administrators
– Software Developers
– Technical Help desk and support
– Consultants (SME)

8. Future: Complete IT Alignment to Business
– 4 pillars
D
a
a
A
p
pl
c
a
i
o
n
s
P
e
o
pl
e
1. Information
and Data
Confidentiality
Integrity
Availability
Reliabilty
Compliance
2. IT
Infrastructure
Servers
Networking
Efficiency
Effectiveness
3. Business
Applications
ERP
CBS
POS
BI / DW
4. People
Competent
Ethical
Committed

9. Risks: IT Infrastructure

10. Risks: IT Infrastructure

11. Risks: IT Infrastructure

12. Risks: IT Infrastructure

13. Risks: IT Infrastructure

14. Risks: IT Infrastructure

15. Risks: Data (Information Assets)

16. Risks: Data (Information Assets)

17. Risks: Data (Information Assets)

18. Risks: Data (Information Assets)

19. Risks: Data (Information Assets)

20. Risks: Applications

21. Risks: Applications

22. Risks: Applications

23. Risks: Applications

24. Risks: Applications

25. Risks: Applications

26. Risks: Applications

27. Risks: People

28. Risks: People

29. Risks: People

30. Risks: People

31. Risks: People

32. Way Forward: IT Health Check
 Review the 4 Pillars of IT
– Infrastructure
– Data
– Applications
– People
 For Adequacy of
– Confidentiality
– Integrity of Data
– Availability of Infrastructure and services
– Efficiency of IT Operations
– Effectiveness of use of IT Services and Solutions
– Compliance to regulations

33. Way Forward: Use External Auditors
 Review of IT by
– Experienced and qualified IS Auditors
– IT Strategic consultants and experts
– Risk Management Consultants
 To provide
– Unbiased findings and recommendations
– Cost effective solutions
– Suggestions of activities to AVOID
– Guidance on MOST suitable controls
– Assist in developing measurement matrices

34. Deliver: Business Advantage
 Manage and deliver effective Applications
 Maximize Infrastructure utilization
 Secure Information Assets
 Ensure people are accountable to BUSINESS GOALS
 Be BUSINESS ready for FUTURE

35. Thank You
Sanjiv Arora
sa@tech-controls.com
www.tech-controls.com
+91 9810293733