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The Revolution never happened –
                        Why classical media are even more
                               powerful than ever.




                           Some thoughts about actual developments and
                            their impact on media relations management.
                                          by Lutz Cleffmann
                          CEO ECCO Düsseldorf/EC Public Relations GmbH
Dienstag, 19. März 13
Print media is dying, isn‘t it?




                                            2

Dienstag, 19. März 13
Even the market leader is losing
                                           impact (circulation in millions)
                 3,96          3,93 4,00
         4,00           3,81               3,72 3,65 3,72 3,72
                                                                 3,47 3,41 3,52 3,48
                                                                                         3,27
                 3,03 3,00     3,12 3,10
         3,00                              2,90 2,86 2,91 2,90                                   Printed
                                                                 2,70 2,67 2,75 2,70
                                                                                         2,52    Sold


         2,00




         1,00




             0
                 Q4'09 Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 Q2'12 Q3'12 Q4'12




                                                                                                           3
Dienstag, 19. März 13
Younger people are turning away from
          televison




                                                 4

Dienstag, 19. März 13
So the question is: Why bother with the
          old media?

          • Old media is for the elderly.
          • Old media is for old products.
          • We are young and innovative.
                  Our target group is online.
          • Let‘s look for followers on facebook.
          • Social media is the way forward.




                                                    5

Dienstag, 19. März 13
But, is it the real picture?
                                          Heidi Klum –
                                          1.5 million
                                          followers on
                                          Facebook




                                   Text




                                                         6

Dienstag, 19. März 13
But, is it the real picture?
                                                 Heidi Klum –
                                                 1.5 million
                                                 followers on
                                                 Facebook




                                     Text
                              Jörg Schieb – 1.2 million
                              spectators in a regional TV
                              news show




                                                                6

Dienstag, 19. März 13
Have traditional media really lost their
          impact?
                                     0   500,0   1000,0   1500,0          2000,0
                 Der Spiegel

                         Focus
                          Stern
    Süddeutsche Zeitung
          Wirtschaftswoche
                            FAZ
                                                                      Print
                  Handelsblatt                                        Online
                         Die Zeit                                  Distribution range in thsd.
             VDI Nachrichten
                         Die Welt
           Manager Magazin
                   Creditreform
                             FTD
                           Cicero
                        Brand eins




                                                                                                 7

Dienstag, 19. März 13
People not only use traditional media,
          they also trust in them




                                                   8

Dienstag, 19. März 13
Journalists are still the decisive
      gatekeepers,…




                            Information



                              Editing


                               Media
                              Content

                                           9

Dienstag, 19. März 13
Journalists are still the decisive
      gatekeepers,…but they are under pressure.




                        Information


                            Editing




                          Media
                         Content
                                                  9

Dienstag, 19. März 13
This creates opportunities for sound
          media relations programmes




                                                 10

Dienstag, 19. März 13
This creates opportunities for sound
          media relations programmes

          • Establish a working relationship with editors
          • Give editors the possibility to handle your product
          • Create interesting stories
          • Write them well and ready to use
          • Offer exclusive pieces
          • Tailor articles to the needs of specific media




                                                                  10

Dienstag, 19. März 13
Let‘s look at an example:
          ZAGGmate keyboard for the iPad

                                     One of the first keyboards
                                     for the iPad with Bluetooth
                                     connectivity and an
                                     independent power pack.

                                     Today sold in Europe
                                     through Logitech.




                                                                   11

Dienstag, 19. März 13
What we did:


          • Created a comprehensive media pack with ready to use
              texts and photos.
          • Checked the mailing list thoroughly
          • Offering test samples to editors via e-mail
          • Telephone contacts with selected editors
          • Offering ZAGGmate for prize draws.




                                                                   12

Dienstag, 19. März 13
Some of the results
                                            iPadLife
                        iMacLife




                                   Text
                                    Text
                                     Text




                                                       13

Dienstag, 19. März 13
Some of the results
                                               iPadLife
                        iMacLife


                                             STUFF


                                    Text
                                     Text
                                      Text




                              FHM



                                                          13

Dienstag, 19. März 13
Another case: Smartphone cases


          • You don‘t need to have a unique product to be successful with
            media relations.

          • Katinkas is a start-up company situated in Brandenburg.
          • They started selling protective film for iPhones through eBay.
          • Then they designed their own range of smart phone covers.
          • Now they have their own brand for all kinds of smartphone
              accessories.

          • Katinkas is now present at Media Saturn and other big retailers,




                                                                               14

Dienstag, 19. März 13
Impact through intensive contacts with
          editors
                                          Freundin

  Mädchen




                                                     15

Dienstag, 19. März 13
Impact through intensive contacts with
          editors
                                                 Freundin
                        Contacts Katinkas Media Relations 2012
  Mädchen               20.000.000,00


                                                                                    16.253.875

                        15.000.000,00




                        10.000.000,00




                         5.000.000,00

                                                            2.030.116                            2.153.986
                                                                        1.558.203
                                        628.257 1.034.533
                                   0
                                         Jul      Aug        Sep          Okt         Nov          Dez


                                                                                                             15

Dienstag, 19. März 13
The big advantage of start-up companies:
          Personality

          Start-up companies have one big advantage over established
          ones:

          • There is always a founder or a group of founders following an idea.
          • People like to read and hear about people.
          • Be prepared to tell your story.




                                                                                  16

Dienstag, 19. März 13
The Katinkas story


          • A young mother living on benefits (Hartz IV).
          • She got an iPhone as a birthday present from her parents.
          • She wanted to protect this valuable present.
          • She found ZAGG Invisible Shield protective film on the Internet.
          • Because of the high freight costs she ordered 10 pieces.
          • She sold the surplus on eBay.
          • She found out that she was the first to sell this kind of stuff in the
              German market.




                                                                                    17

Dienstag, 19. März 13
The Katinkas story


          • A young mother living on benefits (Hartz IV).
          • She got an iPhone as a birthday present from her parents.
          • She wanted to protect this valuable present.
          • She found ZAGG Invisible Shield protective film on the Internet.
          • Because of the high freight costs she ordered 10 pieces.
          • She sold the surplus on eBay.
          • She found out that she was the first to sell this kind of stuff in the
              German market.

          • She made a business out of it.




                                                                                    17

Dienstag, 19. März 13
Professional support for journalists is a
          prerequisite for media coverage

          • There is only a little chance that
              journalists "discover" your story
              through their own research.

          • You have to prepare your story in
              a ready-to-use format.

          • You have to find the right tone
              when approaching journalists.




                                                      18

Dienstag, 19. März 13
Professional support for journalists is a
          prerequisite for mediaScoverage
                              Für ie


                                 w llfit
          • There is onlyeanlittle echance that
                       F r u din
              journalists "discover" your story
              through their own research.

          • You have to prepare your story in
              a ready-to-use format.

          • You have to find the right tone
              when approaching journalists.




                                                      18

Dienstag, 19. März 13
Media relations: Make or buy?


          What do you need to run a successful media relations program?

          • A good understanding of the way writers and editors work
          • A lot of time to build and keep contacts
          • A good journalists database
          • The capability to react fast and answer questions immediately
          • Experience in tailoring contents for specific media needs
          • A constant flow of newsworthy items to make your stuff valuable for
            journalists
          Sometimes it might be better to think of external support
          instead of delivering a "mediocre product" to the media.




                                                                                 19

Dienstag, 19. März 13
Thank you for your patience




                        I am looking forward to an interesting discussion




Dienstag, 19. März 13

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Lutz cleffmann

  • 1. The Revolution never happened – Why classical media are even more powerful than ever. Some thoughts about actual developments and their impact on media relations management. by Lutz Cleffmann CEO ECCO Düsseldorf/EC Public Relations GmbH Dienstag, 19. März 13
  • 2. Print media is dying, isn‘t it? 2 Dienstag, 19. März 13
  • 3. Even the market leader is losing impact (circulation in millions) 3,96 3,93 4,00 4,00 3,81 3,72 3,65 3,72 3,72 3,47 3,41 3,52 3,48 3,27 3,03 3,00 3,12 3,10 3,00 2,90 2,86 2,91 2,90 Printed 2,70 2,67 2,75 2,70 2,52 Sold 2,00 1,00 0 Q4'09 Q1'10 Q2'10 Q3'10 Q4'10 Q1'11 Q2'11 Q3'11 Q4'11 Q1'12 Q2'12 Q3'12 Q4'12 3 Dienstag, 19. März 13
  • 4. Younger people are turning away from televison 4 Dienstag, 19. März 13
  • 5. So the question is: Why bother with the old media? • Old media is for the elderly. • Old media is for old products. • We are young and innovative. Our target group is online. • Let‘s look for followers on facebook. • Social media is the way forward. 5 Dienstag, 19. März 13
  • 6. But, is it the real picture? Heidi Klum – 1.5 million followers on Facebook Text 6 Dienstag, 19. März 13
  • 7. But, is it the real picture? Heidi Klum – 1.5 million followers on Facebook Text Jörg Schieb – 1.2 million spectators in a regional TV news show 6 Dienstag, 19. März 13
  • 8. Have traditional media really lost their impact? 0 500,0 1000,0 1500,0 2000,0 Der Spiegel Focus Stern Süddeutsche Zeitung Wirtschaftswoche FAZ Print Handelsblatt Online Die Zeit Distribution range in thsd. VDI Nachrichten Die Welt Manager Magazin Creditreform FTD Cicero Brand eins 7 Dienstag, 19. März 13
  • 9. People not only use traditional media, they also trust in them 8 Dienstag, 19. März 13
  • 10. Journalists are still the decisive gatekeepers,… Information Editing Media Content 9 Dienstag, 19. März 13
  • 11. Journalists are still the decisive gatekeepers,…but they are under pressure. Information Editing Media Content 9 Dienstag, 19. März 13
  • 12. This creates opportunities for sound media relations programmes 10 Dienstag, 19. März 13
  • 13. This creates opportunities for sound media relations programmes • Establish a working relationship with editors • Give editors the possibility to handle your product • Create interesting stories • Write them well and ready to use • Offer exclusive pieces • Tailor articles to the needs of specific media 10 Dienstag, 19. März 13
  • 14. Let‘s look at an example: ZAGGmate keyboard for the iPad One of the first keyboards for the iPad with Bluetooth connectivity and an independent power pack. Today sold in Europe through Logitech. 11 Dienstag, 19. März 13
  • 15. What we did: • Created a comprehensive media pack with ready to use texts and photos. • Checked the mailing list thoroughly • Offering test samples to editors via e-mail • Telephone contacts with selected editors • Offering ZAGGmate for prize draws. 12 Dienstag, 19. März 13
  • 16. Some of the results iPadLife iMacLife Text Text Text 13 Dienstag, 19. März 13
  • 17. Some of the results iPadLife iMacLife STUFF Text Text Text FHM 13 Dienstag, 19. März 13
  • 18. Another case: Smartphone cases • You don‘t need to have a unique product to be successful with media relations. • Katinkas is a start-up company situated in Brandenburg. • They started selling protective film for iPhones through eBay. • Then they designed their own range of smart phone covers. • Now they have their own brand for all kinds of smartphone accessories. • Katinkas is now present at Media Saturn and other big retailers, 14 Dienstag, 19. März 13
  • 19. Impact through intensive contacts with editors Freundin Mädchen 15 Dienstag, 19. März 13
  • 20. Impact through intensive contacts with editors Freundin Contacts Katinkas Media Relations 2012 Mädchen 20.000.000,00 16.253.875 15.000.000,00 10.000.000,00 5.000.000,00 2.030.116 2.153.986 1.558.203 628.257 1.034.533 0 Jul Aug Sep Okt Nov Dez 15 Dienstag, 19. März 13
  • 21. The big advantage of start-up companies: Personality Start-up companies have one big advantage over established ones: • There is always a founder or a group of founders following an idea. • People like to read and hear about people. • Be prepared to tell your story. 16 Dienstag, 19. März 13
  • 22. The Katinkas story • A young mother living on benefits (Hartz IV). • She got an iPhone as a birthday present from her parents. • She wanted to protect this valuable present. • She found ZAGG Invisible Shield protective film on the Internet. • Because of the high freight costs she ordered 10 pieces. • She sold the surplus on eBay. • She found out that she was the first to sell this kind of stuff in the German market. 17 Dienstag, 19. März 13
  • 23. The Katinkas story • A young mother living on benefits (Hartz IV). • She got an iPhone as a birthday present from her parents. • She wanted to protect this valuable present. • She found ZAGG Invisible Shield protective film on the Internet. • Because of the high freight costs she ordered 10 pieces. • She sold the surplus on eBay. • She found out that she was the first to sell this kind of stuff in the German market. • She made a business out of it. 17 Dienstag, 19. März 13
  • 24. Professional support for journalists is a prerequisite for media coverage • There is only a little chance that journalists "discover" your story through their own research. • You have to prepare your story in a ready-to-use format. • You have to find the right tone when approaching journalists. 18 Dienstag, 19. März 13
  • 25. Professional support for journalists is a prerequisite for mediaScoverage Für ie w llfit • There is onlyeanlittle echance that F r u din journalists "discover" your story through their own research. • You have to prepare your story in a ready-to-use format. • You have to find the right tone when approaching journalists. 18 Dienstag, 19. März 13
  • 26. Media relations: Make or buy? What do you need to run a successful media relations program? • A good understanding of the way writers and editors work • A lot of time to build and keep contacts • A good journalists database • The capability to react fast and answer questions immediately • Experience in tailoring contents for specific media needs • A constant flow of newsworthy items to make your stuff valuable for journalists Sometimes it might be better to think of external support instead of delivering a "mediocre product" to the media. 19 Dienstag, 19. März 13
  • 27. Thank you for your patience I am looking forward to an interesting discussion Dienstag, 19. März 13