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NONPROFITS IN THE CLOUD
Tierney Smith
TechSoup Canada
ABOUT ME
 Software  engineer
 Nonprofit technology blogger

 Community manager



                   @tierneys
                   @techsoupcanada
                   facebook.com/techsoupcanada
                   techsoupcanada.ca/community/blog
                   youtube.com/techsoupcanada
                   slideshare.net/techsoupcanada
AGENDA

 TechSoup    Canada donations program
 Cloud   basics: benefits & risks
 Case   studies & demos
ABOUT TECHSOUP CANADA
UPCOMING WEBINAR: OPTIMIZING YOUR
WEBSITE FOR MOBILE DEVICES




 Wednesday October 3rd, 11am PDT
 https://www3.gotomeeting.com/register/920793182
OTHER THINGS WE DO

Learning Centre
Blog
Webinars
Toronto Net Tuesday (livestreamed)
Twitter (@techsoupcanada) & Facebook
Monthly e-newsletter
LOOKING FOR AFFORDABLE SOFTWARE?
THE RESULT…




   Products: 7 Office Professional Plus 2010
   Total: $258.72
   Retail Value: $5,355.00
WHO IS ELIGIBLE?




   • Registered charities
   • Federal & provincial non-profits
   • Public libraries
HOW DO YOU GET STARTED?




      techsoupcanada.ca/getting_started
CLOUD BASICS
CLOUD CONFUSION
One in five Americans (22 percent)
admit that they’ve pretended to know                               When asked what “the
what the cloud is or how it works.                                   cloud” is, a majority
                                                                  responded it’s either an
                                                                  actual cloud (specifically
                                                                  a “fluffy white thing”),
                                                                    the sky or something
                                                                   related to the weather
                                                                        (29 percent).



                                               Working from home in their
                                               “birthday suit” is the cloud’s
                                                    greatest advantage.

Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309
Scalable services you access
    through the Internet
Microsoft Word



                            Not
                           Cloud

                    Google Docs




Cloud
MORE CLOUD APPS
            Twitter                             Google Apps
 Facebook                                                     Office 365
Bit.ly                                                            Zoho
                                     Email & office
                                     productivity
               Social
               networking
                              Your                                Salesforce
                            nonprofit           CRM
                                                                  CiviCRM
            Communication
Skype                           File sharing

GoToMeeting

         ReadyTalk
                            Google                     Skydrive
                                      Box.net
                            Drive                Dropbox
3 TYPES OF CLOUD

   Software-as-a-
      Service                             Platform-as-a-
   Software you access                       Service
   through the Internet                  Online environment for
   e.g. Gmail, Salesforce,                 building software
       Survey Monkey
                                         e.g. Force.com, Microsoft
                                                   Azure




    Infrastructure-as-a-Service
      Servers and storage in the cloud
          e.g. Amazon Web Services
FOR EXAMPLE…
SHARING DOCS WITH YOUR BOARD




Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs
HOW IS THIS DIFFERENT FROM WHAT I DO NOW?
The cloud is particularly good for:

   Sharing
       Everyone shares one version of a doc
   Collaborating
       Makes it easier to work together
        with others
   Remote working
       Work from anywhere (with Internet)
   Scaling
       Add/remove more people/space on the go
ANOTHER BENEFIT:
SIMPLER ADMINISTRATION
BUY VS. RENT
RISK: LOSING CONTROL OF…

Features
Cost
Backups
Security
Data (can you get it out?)
Availability (what if the service goes down?)
Access (what if your Internet goes down?)
A WORD ABOUT PRIVACY
 In almost all cases there is no law
  against using cloud computing
 Up to you to read the

  Terms of Service
 You are responsible for your

  data at the end of the day

 Avoid using cloud/be extra careful for political or
  extremely sensitive data e.g. political activists,
  women’s shelters
 Find out more:
    http://www.techsoupcanada.ca/community/blog/cloud_privacy_law
HOW TO PICK CLOUD TOOLS?
1.    Assess your nonprofit’s technology & determine
      priorities
        Tech self-assessment:
         http://www.techsoupcanada.ca/community/blog/tech_self_asse
         ssment


2.    Set goals

3.    Research & try out options
      Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)
      Platformation (http://www.platformation.ca/)
      Idealware (http://idealware.org/)
NAVIGATING THE CLOUD JUNGLE



          Goal       • Will it grow with you?


                     • Can it work with what
       Integration     you already have?

                     • Is this path the fit for
         Culture       you?
HOW WE WORK @ TECHSOUP CANADA



                       • Google Apps                   •                                  •
Basic Infrastructure




                                       Collaboration




                                                                           Organization
                                                           Google Apps                        Google Apps
                       • Dropbox                       •   Box.net                        •   Box.net
                       • Skype                         •   Smartsheets                    •   Smartsheets
                                                       •   GQueues                        •   Podio
                                                       •   LiquidPlanner
THE STOP
FRAMEWORK: SHARESIES
QUESTIONS?
RESOURCES
Further reading: http://bit.ly/tsc_cloud_further_reading

Information about the cloud & case studies:
http://techsoupcanada.ca/learning_centre


Cloud tool reviews & comparisons:
  Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)
  Platformation (http://www.platformation.ca/)
  Idealware (http://idealware.org/)
DONATION PROGRAM INFO
List of products: http://techsoupcanada.ca/product


Getting started:
http://techsoupcanada.ca/getting_started



 Microsoft donations information:
http://www.techsoupcanada.ca/microsoft_resources
CONTACT INFO
Tierney Smith, Community Manager
 @tierneys



TechSoup Canada
 www.techsoupcanada.ca

 @techsoupcanada

 facebook.com/techsoupcanada

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Nonprofits in the Cloud

  • 1. NONPROFITS IN THE CLOUD Tierney Smith TechSoup Canada
  • 2. ABOUT ME  Software engineer  Nonprofit technology blogger  Community manager @tierneys @techsoupcanada facebook.com/techsoupcanada techsoupcanada.ca/community/blog youtube.com/techsoupcanada slideshare.net/techsoupcanada
  • 3. AGENDA  TechSoup Canada donations program  Cloud basics: benefits & risks  Case studies & demos
  • 5. UPCOMING WEBINAR: OPTIMIZING YOUR WEBSITE FOR MOBILE DEVICES  Wednesday October 3rd, 11am PDT  https://www3.gotomeeting.com/register/920793182
  • 6. OTHER THINGS WE DO Learning Centre Blog Webinars Toronto Net Tuesday (livestreamed) Twitter (@techsoupcanada) & Facebook Monthly e-newsletter
  • 8. THE RESULT… Products: 7 Office Professional Plus 2010 Total: $258.72 Retail Value: $5,355.00
  • 9. WHO IS ELIGIBLE? • Registered charities • Federal & provincial non-profits • Public libraries
  • 10. HOW DO YOU GET STARTED? techsoupcanada.ca/getting_started
  • 12. CLOUD CONFUSION One in five Americans (22 percent) admit that they’ve pretended to know When asked what “the what the cloud is or how it works. cloud” is, a majority responded it’s either an actual cloud (specifically a “fluffy white thing”), the sky or something related to the weather (29 percent). Working from home in their “birthday suit” is the cloud’s greatest advantage. Source: http://www.citrix.com/English/NE/news/news.asp?newsID=2328309
  • 13. Scalable services you access through the Internet
  • 14. Microsoft Word Not Cloud Google Docs Cloud
  • 15. MORE CLOUD APPS Twitter Google Apps Facebook Office 365 Bit.ly Zoho Email & office productivity Social networking Your Salesforce nonprofit CRM CiviCRM Communication Skype File sharing GoToMeeting ReadyTalk Google Skydrive Box.net Drive Dropbox
  • 16. 3 TYPES OF CLOUD Software-as-a- Service Platform-as-a- Software you access Service through the Internet Online environment for e.g. Gmail, Salesforce, building software Survey Monkey e.g. Force.com, Microsoft Azure Infrastructure-as-a-Service Servers and storage in the cloud e.g. Amazon Web Services
  • 17. FOR EXAMPLE… SHARING DOCS WITH YOUR BOARD Read more: http://www.techsoupcanada.ca/community/blog/board_collaboration_google_docs
  • 18. HOW IS THIS DIFFERENT FROM WHAT I DO NOW? The cloud is particularly good for:  Sharing  Everyone shares one version of a doc  Collaborating  Makes it easier to work together with others  Remote working  Work from anywhere (with Internet)  Scaling  Add/remove more people/space on the go
  • 21. RISK: LOSING CONTROL OF… Features Cost Backups Security Data (can you get it out?) Availability (what if the service goes down?) Access (what if your Internet goes down?)
  • 22. A WORD ABOUT PRIVACY  In almost all cases there is no law against using cloud computing  Up to you to read the Terms of Service  You are responsible for your data at the end of the day  Avoid using cloud/be extra careful for political or extremely sensitive data e.g. political activists, women’s shelters  Find out more: http://www.techsoupcanada.ca/community/blog/cloud_privacy_law
  • 23. HOW TO PICK CLOUD TOOLS? 1. Assess your nonprofit’s technology & determine priorities  Tech self-assessment: http://www.techsoupcanada.ca/community/blog/tech_self_asse ssment 2. Set goals 3. Research & try out options  Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro)  Platformation (http://www.platformation.ca/)  Idealware (http://idealware.org/)
  • 24. NAVIGATING THE CLOUD JUNGLE Goal • Will it grow with you? • Can it work with what Integration you already have? • Is this path the fit for Culture you?
  • 25. HOW WE WORK @ TECHSOUP CANADA • Google Apps • • Basic Infrastructure Collaboration Organization Google Apps Google Apps • Dropbox • Box.net • Box.net • Skype • Smartsheets • Smartsheets • GQueues • Podio • LiquidPlanner
  • 29. RESOURCES Further reading: http://bit.ly/tsc_cloud_further_reading Information about the cloud & case studies: http://techsoupcanada.ca/learning_centre Cloud tool reviews & comparisons: Jane vs. Tierney (http://www.techsoupcanada.ca/community/blog/jane-vs-tierney/intro) Platformation (http://www.platformation.ca/) Idealware (http://idealware.org/)
  • 30. DONATION PROGRAM INFO List of products: http://techsoupcanada.ca/product Getting started: http://techsoupcanada.ca/getting_started  Microsoft donations information: http://www.techsoupcanada.ca/microsoft_resources
  • 31. CONTACT INFO Tierney Smith, Community Manager  @tierneys TechSoup Canada  www.techsoupcanada.ca  @techsoupcanada  facebook.com/techsoupcanada

Notes de l'éditeur

  1. Use cloud tools at work, have tried out lots moreAudience poll?
  2. If you think the cloud is a “fluffy white thing”, that’s ok!! No need to feel bad, since you’re clearly not alone in being confused. Today we’re going to start from step 1 and bring you up to speed.
  3. My rough definition
  4. Explain.Do simple google docs demo with group (get them to edit a demo doc)
  5. Show all the different ways you could use the cloud. These are 5 common areas where people use itGoal: make connection between cloud and what you doDiscuss: you don't need to suddenly be in "the cloud" - can just try one or two non-core apps
  6. Bhutan Canada foundation using Google Docs to share board docs. It’s just a tool – you can use it for anything. Note that it is about the process – training, keeping it going – as much as the tool.
  7. Talk through each one
  8. Explain the difference
  9. Availability -> downtime, but also your internet access
  10. Note that just because you can’t use cloud for certain kinds of data doesn’t mean you shouldn’t use it at all. E.g. could still use skype for calls
  11. Not that different from adopting any other softwareEvery cloud tool is different, so how to get started with it will be different.E.g. CRM requires much more planning than a communications tool like Skype
  12. Presenter: JaneHow to think about tools, strategy:Integration is the keyCulture of the organizationRunning goal: Catch a street car
  13. TierneyDemos:-Smartsheet for hiring(Tierney)-Google Spreadsheet for Sumac(Jane)-Podio – conferences workspace
  14. 2 locations, servers at each location don’t talk to each otherNo good way to share files between locationsCan’t access email from homeTheir focus is really on delivering awesome food programming – just need stuff to work, want a familiar transitionOffice 365 is a good fit because they can still work a lot with the Office tools they are used to, but everything is synched with the cloud which provides backup, access from home & sharingDemo of Office 365 if there’s time
  15. Philosophy of “sharing by default”Want to be able to run Timeraiser events across country with a very small team (streamline workflow), need to travel a lot so need to access tools anywhereWant to be able to easily get input from board and skilled volunteers at any time (not dependent on scheduled meetings)Also believe in being able to get input from their communityDemo: getting input for the grant (http://www.frameworkorg.org/tcf-vital-people.html)