Call recording is made mandatory by SEBI, invest in a call recording solution that not only records all calls but give you a centralized unified view and retrieval for all recordings to manage your business.
2. Stock trading is a very fast paced environment where brokers
are communicating with multiple customers simultaneously
and executing the orders. A slight delay can lead to price
fluctuation and loss for the customers. Understandably,
whenever you deal with people’s money there are lot of
compliance directives and related disputes.
Recently, SEBI the governing body for stock trading and
exchanges in India has issued an order to all stock brokers to
maintain records of all telephonic communications with the
clients for a specific periods.
Introduction
3. • Adherence to Regulatory Compliance
• Easily retrieve call recordings for future disputes
• Improve quality by performing sample quality
checks
• Inbuilt time stamping feature helps you pull
recordings during a time window
• Automatic recording of all inbound and outbound
calls
Our call management solution not only helps you record and
archive all communications, it also saves in a centralized
database for future retrievals.
Key advantages of using our solution are:
4. • Be ahead of the competition
• Delighted customer leading to increased
revenues
• Less disputes; less legal fee. Increased profit
margins
• Increased supervisory control through live
monitoring tools
• Increased productivity
Consider the impact it will have on your business.
Your capabilities to interact with customers and execute
orders will increase multifold giving you a strategic
advantage over your competition.
5. SEBI’s directive is not just another compliance
requirement; view it as an opportunity to enhance your
capabilities and gain advantage over competitors. Don’t
wait and contact us immediately to reap the above
benefits. Write to us at info@teckinfo.in to get more
details of the solution.
Visit our website to know more:- Teckinfo.com