CanVAS® VoiceMail™ provides a state-of-the-art messaging platform that helps wireless and wireline network
operators improve customer satisfaction and create additional revenue sources.
The CanVAS brand covers multiple solutions with key components that are optimal for future growth in the evolving
next generation networks. Each CanVAS product offers not only a point solution, but also re-usable building blocks
that seamlessly integrate with other CanVAS products as well as with Telenity partner solutions.
CanVAS VoiceMail is a member of the CanVAS Value Added Services
portfolio. It is a carrier grade platform that provides message storage,
retrieval and forwarding capabilities with high capacity, performance,
reliability and near-linear scalability.
The solution also supports high-level customization that enables service
providers to configure the platform to best fit for their needs.
Voice Mail Users
Allows the definition of different class of users. It is possible to create different user types like Subscriber and
Temporary user with different set of features.
Message Box
Provides mailboxes to subscribers. Messages for each subscriber are stored in his/her own mailbox for retrieval.
Service providers can configure the size of these message boxes to fit their business models.
Access Methods
Provides access for message storage, retrieval and mailbox management from multiple media sources.
Visual VoiceMail
CanVAS Visual VoiceMail adds a visual interface to standard voicemail capabilities and provides Smartphone clients
(IOS, Android, Windows) to access CanVAS VoiceMail platform.
Offers multilanguage support.
Service flexibility and user friendly interfaces.
Increases customer loyalty and experience.
2. CanVAS® VoiceMail™
CanVAS® VoiceMail™ provides a state-of-the-art messaging platform that helps wireless and wireline network
operators improve customer satisfaction and create additional revenue sources.
The CanVAS brand covers multiple solutions with key components that are optimal for future growth in the evolving
next generation networks. Each CanVAS product offers not only a point solution, but also re-usable building blocks
that seamlessly integrate with other CanVAS products as well as with Telenity partner solutions.
CanVAS VoiceMail is a member of the CanVAS Value Added Services
portfolio. It is a carrier grade platform that provides message storage,
retrieval and forwarding capabilities with high capacity, performance,
reliability and near-linear scalability.
The solution also supports high-level customization that enables service
providers to configure the platform to best fit for their needs.
3. Benefits
Voice Mail Users
Allows the definition of different class of users. It is possible to create different user types like Subscriber and
Temporary user with different set of features.
Message Box
Provides mailboxes to subscribers. Messages for each subscriber are stored in his/her own mailbox for retrieval.
Service providers can configure the size of these message boxes to fit their business models.
Access Methods
Provides access for message storage, retrieval and mailbox management from multiple media sources.
Visual VoiceMail
CanVAS Visual VoiceMail adds a visual interface to standard voicemail capabilities and provides Smartphone clients
(IOS, Android, Windows) to access CanVAS VoiceMail platform.
Offers multilanguage support.
Service flexibility and user friendly interfaces.
Increases customer loyalty and experience.
4. Product Overview
CanVAS VoiceMail provides a robust telco-grade messaging solution that offers revenue generating opportunities
and improved customer satisfaction.
The modular and flexible architecture of CanVAS VoiceMail with its open and standard interfaces minimize the
cost associated with new service development and integration in the carrier network. CanVAS VoiceMail offers ondemand scalability to address business growth.
CanVAS VoiceMail includes a rich feature set that encourages service penetration and ensures on-going subscriber
satisfaction, thereby increasing carrier ARPU and reducing subscriber churn. The mailbox support guarantees
message safety. Users can receive immediate notification of all incoming messages and can retrieve them using
multiple access points. Carriers can also protect and enhance call completion revenues by adding multimedia
messaging features. They can also create new revenue streams by extending the existing voice mail service and by
adding new CanVAS products that can raise the usage and enjoyment in the whole messaging experience.
Feature Summary
•
•
•
•
•
•
•
•
•
•
•
•
IVR and Web Interfaces
SMS and Email notification
Advertisement support with SMS notification
Call back support
Message delivery with email
Advanced class of service settings
Personalized greetings messages
Visual VoiceMail Clients
Message forwarding
Broadcast to a Distribution List
Flexible charging models
Real-time statistics, reports and analysis of consumer behavior
5. Architecture
CanVAS® VoiceMail™
Operator
Portal
Subscriber
Portal
Service
Settings
IP,OMTP
Provisioning
Reporting
Media Server
SIP, SS7, ISDN
Service Logic
Messaging GWs
MsgStore Access
Directory Access
Message Store
SMPP, UCP, MM7, MM3
Wireless-Wireline
Next Generation
Networks
Directory Server
MMSC/SMSC
CanVAS VoiceMail is built around an advanced distributed , flexible and modular architecture that ensures
interoperability with third party networks and offers full support of GSM/GPRS and 3G/4G networks.
Interfaces
Core Platform Technology
•
•
•
•
• IP, UDP
• Web Services, XML
• Java SE, Java EE, JDBC, JMX
SS7 ISUP, SIGTRAN,
IP, SIP, OMTP
SMPP and UCP interfaces to SMSC
LDAP, RADIUS, DIAMETER, SMTP, SNMP
Operating Environment
• Red Hat Enterprise Linux
• Oracle Solaris