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Be the Owner!
Daniel Teng, CSC&CST
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 2
Daniel Teng
• Live in Shanghai
• Agile, Scrum,Technical,
Community,Tennis
• www.danielteng.com
• www.agiletour.cn
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Clients
3
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 4
13年6月30⽇日星期⽇日
A Designer Community
5
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Online Community of
Designers
6
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Online Community of
Designers
6
• Login / out
• Follow / Unfollow
• Share drawing files
• Approve / Reject
• Comment
• Discussion
• File upload, download, remove
• Achievements
• Log
• ....
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 7
Function Clumps
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 8
• Increase Revenue
• Avoid Cost
• Increase Service
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 9
Why?
Business Canvas As Why Tool
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 10
Two Important Questions
Designer
community
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 10
Two Important Questions
Designer
community
Junior
designers
Lead
designers
Who has impacts on goal?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 10
Two Important Questions
Designer
community
Junior
designers
Lead
designers
Who has impacts on goal?
Learn
Kick start
Review
Share
What are their problems?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
#1 - Problem Over Product
• Understand why we are doing with IRACIS
• Understand who they are
• Understand what are their problems?
11
Why?
Who?
How?
How?
Who?
How?
How?
13年6月30⽇日星期⽇日
A “Successful” Product
12
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Definition of “Success”
13
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Definition of “Success”
13
Scope
Schedule
Cost
Quality
Happiness
Roadmap
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 14
On Track Towards Success?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Minimize this
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Minimize this
Maximize this
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Parento Principle
(80/20 Principle)
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Three Important Questions
17
Designer
community
Junior
designers
Learn
Lead
designers
Review
Share
Kick start
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Three Important Questions
17
Designer
community
Junior
designers
Learn
Lead
designers
Review
Share
Who has bigger impact?
Kick start
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Three Important Questions
17
Designer
community
Junior
designers
Learn
Lead
designers
Review
Share
Who has bigger impact?
Kick start
Which problem cause more trouble?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Three Important Questions
17
Designer
community
Junior
designers
Learn
Lead
designers
Review
Share
Who has bigger impact?
Kick start
Which problem cause more trouble?
Template
What can we do?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
#2 - Outcome over Output
• Understand who has the biggest impact
• Understand what are his main problems
• Prioritize
18
10
Why?
Who?
How?
What?
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
A Platform
19
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 20
Risks
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 20
• Business Risk
• Technical Risk
• Social Risk
Risks
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Confirmation Bias
21
“Cognitive scientists have studied our
natural tendency to look only for
corroboration; they call this vulnerability to
corroboration error the confirmation bias
认知科学家发现⼈人们天⽣生只是去寻找佐证;
他们把这种弱势称之为确认偏⻅见
- Nassim Nicholas Taleb
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Bad Product Manager
vs.
Good Product Manager
22
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Bad Product Manager
vs.
Good Product Manager
22
The idea is good. If I believe it
strong enough, it becomes reality
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Bad Product Manager
vs.
Good Product Manager
22
The idea is good. If I believe it
strong enough, it becomes reality
The idea is wrong and how can I
validate my assumption?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Set Future Metrics
• Subjective
- Rate of satisfaction
• Objective
- # of shops
- Trend of sales
- Trend of market share
23
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Set Future Metrics
• Subjective
- Rate of satisfaction
• Objective
- # of shops
- Trend of sales
- Trend of market share
23
Remember
IRACIS?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Set Future Metrics
• Subjective
- Rate of satisfaction
• Objective
- # of shops
- Trend of sales
- Trend of market share
23
Always, we need to know we are solving their
problems
Remember
IRACIS?
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Iterate to Learn
24
“Grow”
Do
Plan
Review
Plan
Do
Review
Plan
Do
SW SW
Grows
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Iterate to Learn
24
“Grow”
Do
Plan
Review
Plan
Do
Review
Plan
Do
1 to 4
weeks
SW SW
Grows
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Iterate to Learn
24
“Grow”
Do
Plan
Review
Plan
Do
Review
Plan
Do
SW SW
Grows
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Iterate to Learn
24
“Grow”
Do
Plan
Review
Plan
Do
Review
Plan
Do
feedback
SW SW
Grows
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
#3 - Time over Content
• Set metrics to validate hypothesis
• Iterate to Learn
• Revise priority constantly
25
13年6月30⽇日星期⽇日
Long Death March
26
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
One Year Performance
Optimization
27
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 28
Avoid Telephone Game
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Innovation - abilities
29
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
#4 Collaboration over
Transportation
• Involve multiple dimensions perspectives early on
• Avoid relay, Collaborate
30
13年6月30⽇日星期⽇日
New Product
Development Toolkit
31
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Impact Map
32
10
Why
Persona
Empathy
Design Studio
...
How? ...
Who?
How?
What?
...
How? ...
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com 33
Design Thinking
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
the Lean Startup
34
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Agile Development
Practices
35
13年6月30⽇日星期⽇日
tengzhenyu@gmail.com
Take away
• Product Owner Techniques
- Problem over Product
- Outcome over Output
- Time over Content
- Collaboration over Transportation
• New Product Management Toolkit
- Impact Map
- Design Thinking
- The Lean Startup
- Agile development practices
36
13年6月30⽇日星期⽇日

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Be the Owner