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What Skills You Need to find a job
Supply Chain Management area?

             JIE WANG
      TFW52332002@yahoo.com



                                     1
Contents
• Modern Supply Chain Management
• What skills you might have in your career path
  of Supply Chain Professional
• One case study




                                               2
APICS Definition of SCM
• A “global network used to delivery products and services from
  raw materials to end consumers through an engineered flow
  of information, physical distribution and cash”
                                          APICS dictionary - 2009




                                                                3
Product Life Cycle Management




                 Ref: http://en.wikipedia.org/wiki/Product_lifecycle

                                                                  4
Modern Supply Chain Management




                                 5
Triple Flows in SCM
• Material Flow
• Information Flow
• Cash Flow




                                6
CTC Operation Planning Center




                                7
Business Analysis




         © Copyright 2006 International Institute of Business Analysis   8
Project Management




               Ref: The PRINCE2 process model
                                           9
Key: Sustainable Development


Create Business
   Model of
 new enterprise           Business Process
                            Management       Improvement
                                                            Assessment


                   Continuous           Business
                    Business             process
                  Improvement           Re-design



                                                         Cease of
                                                         Business
                                                         Model of
                                                       old enterprise

                                                                         10
Business Matured Model

  Enterprise     Senior          Enterprise
                                                Portfolio
    Strategy    Executive        Business
Development                                   Management
                  Team            Model

   Business                      Business
    Process     Executive                       Program
  Re-Design
                                  Process
                 Team                         Management
                                Management

    Process
                                 Business
  Continuous    Business                        Project
Improvement                       Change
               Management                     Management
                                Management


                 Business        Business       Project
               Administrators    Analysts      Managers


                                                            11
Two Career Path: CPIM or CSCP
CPIM                                 CSCP
• Basics of Supply Chain                Supply Chain Management
  Management                             Fundamentals
• Master Planning of Resources          Building Competitive
                                         Operations, Planning And
• Detailed Scheduling and Planning       Logistics
• Execution and Control of              Managing Customer And
  Operations                             Supplier Relationships
• Strategic Management of               Using Information Technology
  Resources                              To Enable Supply Chain
                                         Management




                                                                        12
Systems Engineering
•   Systems engineering is an
    interdisciplinary field of
    engineering that focuses on how
    complex engineering projects
    should be designed and
    managed. Issues such as logistics,
    the coordination of different
    teams, and automatic control of
    machinery become more difficult
    when dealing with large,
    complex projects.
•   Systems engineering deals with
    work-processes and tools to
    handle such projects, and it
    overlaps with both technical and
    human-centered disciplines such
    as control engineering and
    project management.
                        REF: Systems Engineering Fundamentals. Defense Acquisition University Press, 2001

                                                                                                     13
Systems Engineering Process




        REF: Systems Engineering Fundamentals. Defense Acquisition University Press, 2001
                                                                                            14
Business Architecture Framework




The Chief Information Officers Council (1999). Federal Enterprise Architecture Framework Version 1.1. September 1999.
                                                                                                                 15
Methods in Systems Engineeing
•   Modeling and Simulation,
•   Optimization
•   System dynamics
•   Systems analysis
•   Statistical analysis
•   Reliability analysis
•   Operation research and     •   Functional Flow Block Diagram (FFBD)
•   Decision making            •   Data Flow Diagram (DFD)
                               •   N2 (N-Squared) Chart
                               •   IDEF0 Diagram
                               •   UML Use case diagram
                               •   UML Sequence diagram
                               •   USL Function Maps and Type Maps
                               •   Enterprise Architecture frameworks


                                                                          16
Modern Knowledge Structure
                                PMC   P.LOG   CSCP   CITT   IIBA   P.BPM   PMP   QA
Time schedule                    ●      ●      ●      ●      ●       ●      ●
Business budget management       ●      ●      ●      ●      ●       ●      ●
Business Analysis - Strategy     ●      ●      ●      ●      ●       ●      ●    ●
Business Analysis - Process      ●      ●      ●      ●      ●       ●      ●    ●
Marketing Analysis               ●                           ●       ●
Qualitative analysis             ●      ●      ●      ●      ●       ●      ●    ●
Quantitative analysis            ●      ●      ●      ●      ●       ●      ●    ●
Risk Management                  ●      ●      ●      ●      ●       ●      ●    ●
Operational research                    ●      ●             ●
Quality management               ●      ●      ●      ●      ●       ●      ●    ●
Quality Assurance                ●      ●      ●      ●      ●       ●      ●    ●
Communication                    ●      ●      ●      ●      ●       ●      ●    ●
Business law                     ●      ●      ●      ●      ●       ●      ●    ●
Supply Chain                     ●      ●      ●      ●      ●       ●      ●    ●
Product design                   ●                                               ●
Product life cycle management    ●      ●      ●      ●      ●       ●           ●
Project management               ●      ●      ●      ●      ●       ●      ●    ●


                                                                                      17
A Case Study
1. A master yard planner sent me a meeting invitation, she needs to find how to use the data
   listed in a huge worksheet. The worksheet contains most of core table schema from one
   commercial application for Yard Management. In her email she wrote: “Please make every
   attempt to attend these workshops so we can document our questions related to the data
   structure and functionality. If you are unable to attend in person, please advise so I can
   reschedule accordingly.”
2. I am new to the project, so I had to rash out to find some background information (business
   analysis) – the software vendor deployed a “operational data storage” (ODS) recently , which
   can provide archived data from production instance (IT background)
     1.   One production database holds live transactions of each equipment movement and status
     2.   The data are moved to ‘ODS’, that can provide historical information
     3.   Vendor will help business team to use ODS in the yard planning
3. What it is wrong here, supposed you are hired to help her?
     1.   What is business context and why we need to know the data structure and “functionality”
     2.   What she is talk about – “Does she know?”
     3.   Why she need to document, she is not IT staff, nor business analyst.
     4.   Why and how she needs the data



                                                                                                    18
Case Study – Step 1
•   Now, I am ready for the meeting with the planner with the questions she needs to answer first:
     –   What is your business use case What is your business process flow?
     –   How the ODS can help you?
     –   (you need there are at least three business processes involved (business knowledge)
     –   (you need how to start business analysis – business process flow diagram and use case)
     –   (you should have knowledge about the data architecture – some IT background)
•   Now I need to sell something to her
     –   High level business flow and business case
     –   Enterprise data architecture
     –   What she needs to do for next meeting
•   In the meeting
     –   Convince her do not spend too much time on the worksheet, but work on her use case




                                                                                                  19
Data Architecture
• Promise to provide the data for business use
• Require business people provide business
  requirement documentation




                                                 20
Use case – business requirements




                                   21
What output from the meetings
                                                                            In Yard Trailer Status Age
                                    60.00
• Long term data – weekly           50.00

  dimensional data and              40.00

  histogram for seasonal            30.00

  variation                         20.00


• 6 weeks daily summary with 2      10.00

                                     0.00
  snapshot of production data               1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51
                                                                            Week #
• Daily yard capacity for each                                                   2009

  hour
                                                                 Storage trailer
• All data for the report need to     4000

  have well defined dimensions        3500
                                      3000
  and cross-reference key index       2500
                                      2000
                                      1500
                                      1000
                                       500                                          Storage…
                                            0
                                                0        5          10         15         20         25         30
                                                                                                                 22

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A Roadmap Towards A New Career1

  • 1. What Skills You Need to find a job Supply Chain Management area? JIE WANG TFW52332002@yahoo.com 1
  • 2. Contents • Modern Supply Chain Management • What skills you might have in your career path of Supply Chain Professional • One case study 2
  • 3. APICS Definition of SCM • A “global network used to delivery products and services from raw materials to end consumers through an engineered flow of information, physical distribution and cash” APICS dictionary - 2009 3
  • 4. Product Life Cycle Management Ref: http://en.wikipedia.org/wiki/Product_lifecycle 4
  • 5. Modern Supply Chain Management 5
  • 6. Triple Flows in SCM • Material Flow • Information Flow • Cash Flow 6
  • 8. Business Analysis © Copyright 2006 International Institute of Business Analysis 8
  • 9. Project Management Ref: The PRINCE2 process model 9
  • 10. Key: Sustainable Development Create Business Model of new enterprise Business Process Management Improvement Assessment Continuous Business Business process Improvement Re-design Cease of Business Model of old enterprise 10
  • 11. Business Matured Model Enterprise Senior Enterprise Portfolio Strategy Executive Business Development Management Team Model Business Business Process Executive Program Re-Design Process Team Management Management Process Business Continuous Business Project Improvement Change Management Management Management Business Business Project Administrators Analysts Managers 11
  • 12. Two Career Path: CPIM or CSCP CPIM CSCP • Basics of Supply Chain  Supply Chain Management Management Fundamentals • Master Planning of Resources  Building Competitive Operations, Planning And • Detailed Scheduling and Planning Logistics • Execution and Control of  Managing Customer And Operations Supplier Relationships • Strategic Management of  Using Information Technology Resources To Enable Supply Chain Management 12
  • 13. Systems Engineering • Systems engineering is an interdisciplinary field of engineering that focuses on how complex engineering projects should be designed and managed. Issues such as logistics, the coordination of different teams, and automatic control of machinery become more difficult when dealing with large, complex projects. • Systems engineering deals with work-processes and tools to handle such projects, and it overlaps with both technical and human-centered disciplines such as control engineering and project management. REF: Systems Engineering Fundamentals. Defense Acquisition University Press, 2001 13
  • 14. Systems Engineering Process REF: Systems Engineering Fundamentals. Defense Acquisition University Press, 2001 14
  • 15. Business Architecture Framework The Chief Information Officers Council (1999). Federal Enterprise Architecture Framework Version 1.1. September 1999. 15
  • 16. Methods in Systems Engineeing • Modeling and Simulation, • Optimization • System dynamics • Systems analysis • Statistical analysis • Reliability analysis • Operation research and • Functional Flow Block Diagram (FFBD) • Decision making • Data Flow Diagram (DFD) • N2 (N-Squared) Chart • IDEF0 Diagram • UML Use case diagram • UML Sequence diagram • USL Function Maps and Type Maps • Enterprise Architecture frameworks 16
  • 17. Modern Knowledge Structure PMC P.LOG CSCP CITT IIBA P.BPM PMP QA Time schedule ● ● ● ● ● ● ● Business budget management ● ● ● ● ● ● ● Business Analysis - Strategy ● ● ● ● ● ● ● ● Business Analysis - Process ● ● ● ● ● ● ● ● Marketing Analysis ● ● ● Qualitative analysis ● ● ● ● ● ● ● ● Quantitative analysis ● ● ● ● ● ● ● ● Risk Management ● ● ● ● ● ● ● ● Operational research ● ● ● Quality management ● ● ● ● ● ● ● ● Quality Assurance ● ● ● ● ● ● ● ● Communication ● ● ● ● ● ● ● ● Business law ● ● ● ● ● ● ● ● Supply Chain ● ● ● ● ● ● ● ● Product design ● ● Product life cycle management ● ● ● ● ● ● ● Project management ● ● ● ● ● ● ● ● 17
  • 18. A Case Study 1. A master yard planner sent me a meeting invitation, she needs to find how to use the data listed in a huge worksheet. The worksheet contains most of core table schema from one commercial application for Yard Management. In her email she wrote: “Please make every attempt to attend these workshops so we can document our questions related to the data structure and functionality. If you are unable to attend in person, please advise so I can reschedule accordingly.” 2. I am new to the project, so I had to rash out to find some background information (business analysis) – the software vendor deployed a “operational data storage” (ODS) recently , which can provide archived data from production instance (IT background) 1. One production database holds live transactions of each equipment movement and status 2. The data are moved to ‘ODS’, that can provide historical information 3. Vendor will help business team to use ODS in the yard planning 3. What it is wrong here, supposed you are hired to help her? 1. What is business context and why we need to know the data structure and “functionality” 2. What she is talk about – “Does she know?” 3. Why she need to document, she is not IT staff, nor business analyst. 4. Why and how she needs the data 18
  • 19. Case Study – Step 1 • Now, I am ready for the meeting with the planner with the questions she needs to answer first: – What is your business use case What is your business process flow? – How the ODS can help you? – (you need there are at least three business processes involved (business knowledge) – (you need how to start business analysis – business process flow diagram and use case) – (you should have knowledge about the data architecture – some IT background) • Now I need to sell something to her – High level business flow and business case – Enterprise data architecture – What she needs to do for next meeting • In the meeting – Convince her do not spend too much time on the worksheet, but work on her use case 19
  • 20. Data Architecture • Promise to provide the data for business use • Require business people provide business requirement documentation 20
  • 21. Use case – business requirements 21
  • 22. What output from the meetings In Yard Trailer Status Age 60.00 • Long term data – weekly 50.00 dimensional data and 40.00 histogram for seasonal 30.00 variation 20.00 • 6 weeks daily summary with 2 10.00 0.00 snapshot of production data 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 39 41 43 45 47 49 51 Week # • Daily yard capacity for each 2009 hour Storage trailer • All data for the report need to 4000 have well defined dimensions 3500 3000 and cross-reference key index 2500 2000 1500 1000 500 Storage… 0 0 5 10 15 20 25 30 22