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Lessons Learned Building a Successful 
Online Business and Company Culture 
in Vietnam 
by Thang Bui, CEO of BraveBits 
/bui.huy.thang thangbh@bravebits.vn
System Administrator 
Quality Assurance 
6YEARS 
Design 
50MEMBERS 
Department UX 
Department 
Developers 
MKT/Sales 
Department
Lessons Learned Building 
Company Culture in Vietnam
1. Find the (real) purpose of the company 
“The two most important days in your life 
are the day you are born and the day you 
find out why.” 
Mark Twain 
…or you will get lost, feel stress and give up
2. Recruit people that share the purpose 
“You cannot unify everyone’s thoughts, but 
you can unify everyone through a common 
goal.” 
Jack Ma 
…or you won’t find the right people
3. Step back and support 
“It is better to lead from behind and to put 
others in front. You take the front line when 
there is danger." 
Nelson Mandela 
…or you will limit the whole company to just yourself
Lessons Learned Building 
(Relatively) Successful Online 
Business in Vietnam
1. Treat customers in the right way 
“Nhập gia tùy tục” 
Thành ngữ Việt 
…or, you won’t fit into the market
2. Focus on the value 
“Strive not to be a success, but rather to be 
of value." 
Albert Einstein 
…or, you won’t build enduring relationship with customers
3. Always think about the next step 
“Today will die tomorrow.” 
Algernon Charles Swinburne 
…or you will have to change all the time and pay high price
Let’s keep in touch 
/bui.huy.thang 
thangbh@gmail.co 
m 
@thangbh 
Thank you :)

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Bb lessons learned

  • 1. Lessons Learned Building a Successful Online Business and Company Culture in Vietnam by Thang Bui, CEO of BraveBits /bui.huy.thang thangbh@bravebits.vn
  • 2. System Administrator Quality Assurance 6YEARS Design 50MEMBERS Department UX Department Developers MKT/Sales Department
  • 3.
  • 4. Lessons Learned Building Company Culture in Vietnam
  • 5. 1. Find the (real) purpose of the company “The two most important days in your life are the day you are born and the day you find out why.” Mark Twain …or you will get lost, feel stress and give up
  • 6. 2. Recruit people that share the purpose “You cannot unify everyone’s thoughts, but you can unify everyone through a common goal.” Jack Ma …or you won’t find the right people
  • 7. 3. Step back and support “It is better to lead from behind and to put others in front. You take the front line when there is danger." Nelson Mandela …or you will limit the whole company to just yourself
  • 8. Lessons Learned Building (Relatively) Successful Online Business in Vietnam
  • 9. 1. Treat customers in the right way “Nhập gia tùy tục” Thành ngữ Việt …or, you won’t fit into the market
  • 10. 2. Focus on the value “Strive not to be a success, but rather to be of value." Albert Einstein …or, you won’t build enduring relationship with customers
  • 11. 3. Always think about the next step “Today will die tomorrow.” Algernon Charles Swinburne …or you will have to change all the time and pay high price
  • 12. Let’s keep in touch /bui.huy.thang thangbh@gmail.co m @thangbh Thank you :)