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The A to Z of winning major new contract
business through the tendering process
Business Network South-West - Exeter
9th January 2013
Agenda
• Identifying opportunities Ian
– Expression of interest
– Go / No go?
– The PQQ
• Completing the bid documentation Vicki
– Resourcing the bid completion
– Project management
– Evidences and proofs
– The final submission
• Effective communication Hugh
– The interview / presentation
Common myths
1. The decision is already made – client is just going through the
process!
2. You have no chance of winning - unless you have an existing
relationship with the client
3. They know us - so why do we need to tell them what we can
do
4. Lowest price always wins
5. I can present - I’ve done it 100’s of times before
6. Tendering is too much of a gamble and therefore not worth
the risk
Why does it have to be so complicated?
• Legal requirement (Public Sector)
• Enables organisations to control Service, Quality and Costs
• Gives client the opportunity to : Benchmark, seek Added Value & Innovation
• To give suppliers a level playing field
IDENTIFYING OPPORTUNITIES
IAN
Identifying Opportunities
Health
18%
Pensions
18%
Welfare
17%
Education
13%
Remainder
34%
57%
43%
UK GDP = £1.6tn
What are the opportunities?Public Sector opportunities
• Annual UK contract spend = £1tn
• Massive opportunities for those who
engage with the tender process
• More procurement via tendering
• The professional approach will win
What are the opportunities?
• Contracts Finder (GOV.UK)
• Tenders Electronic Daily (OJEU)
• Public Sector Procurement Portals – Regional, Local, NHS
• MOD Defence Contracts Online
• Subscription services – B2BQuote, Tendermatch, Tenders
Direct, In-tend..etc.
Finding Opportunities
Expression of interest
 Regular income
 Guaranteed payment (Public Sector)
 Stability - your business and employees
 Able to plan workloads
 Build track record, marketplace credibility
 You will be providing a public service
Why tender for work?
M.E.A.T.
• Highest quality?
• Most reliable delivery?
• Most competitive price?
• Most flexibility?
• Most innovation?
• Best relationship?
Are you able to deliver their needs?
V f M
Bid or No Bid?
• Is it core business?
• Is it a stretch too far?
• Are good references available?
• Can you resource it?
 You really want
 Fit with your business goals
 You can afford to implement
 Are profitable
 Don’t compromise existing business
Only bid for contracts that….
 “Just for the hell of it”
 You’re not qualified to undertake
 If you don’t believe you can win
 That stretches your resources too far
 That is worth more than 25% of your current turnover
 Last minute
Never bid for anything…..
What is its purpose?
• Company details and information
• Accounts (3 years)
• Core competencies
• References
• Policies –
– Health & Safety
– Business Continuity
– Equalities/Equal Opportunities
– Environmental/Sustainability
– Quality
Pre-qualification (PQQ)
COMPLETING THE DOCUMENTATION
VICKI
Completing the bid documentation
• Resourcing the bid
– Project management
– Time
– People
– Clarifications
• Evidences and Proofs
• The final documents
– Proof reading
– Quality Assurance
– Submitting / deadlines
• Asking for and taking advantage of feedback
Resourcing the bid
 Project management
 Time
 People
 Clarifications
Evidences and Proofs
Evidences and Proofs
The final documents
• Proof reading
• Quality Assurance
• Submitting / deadlines
Feedback from the client
EFFECTIVE COMMUNICATION
HUGH
Effective communication is..
 Focused
 Clear
 Memorable
Verbal & non-verbal communications
 Words
 Tone
 Stance
 Posture
 Expression
 Gestures
 Dress
 Image (do you look prepared / professional)
Verbal
35%
Non-verbal
65%
Focus on what really matters..to them!
• Sell the sizzle
• Key issues only
• How you help them
A picture paints a thousand words
• Minimize the use of
• Choose carefully
• Never insult audience
What people remember
What people remember
They don’t care what you do
They want to know
what they
get……….benefits!
Practice makes perfect
Contract Business - Summary
• Grow your business…profitably
• Increase your credibility
• Effective processes and procedures are
good for your business anyway!
Why engage us?
Getting in touch
admin@tendervictory.co.uk
www.tendervictory.co.uk
Tel: 01395 266959
Mob: 07971 526587
win@thebidcoach.co.uk
www.thebidcoach.co.uk
Tel: 01963 240555
Mob: 07970 694814
info@winningtenders.co.uk
www.winningtenders.co.uk
Tel: 01392 247997
Mob: 07988 771225

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The a to z of winning major new contract business

  • 1. The A to Z of winning major new contract business through the tendering process Business Network South-West - Exeter 9th January 2013
  • 2. Agenda • Identifying opportunities Ian – Expression of interest – Go / No go? – The PQQ • Completing the bid documentation Vicki – Resourcing the bid completion – Project management – Evidences and proofs – The final submission • Effective communication Hugh – The interview / presentation
  • 3. Common myths 1. The decision is already made – client is just going through the process! 2. You have no chance of winning - unless you have an existing relationship with the client 3. They know us - so why do we need to tell them what we can do 4. Lowest price always wins 5. I can present - I’ve done it 100’s of times before 6. Tendering is too much of a gamble and therefore not worth the risk
  • 4. Why does it have to be so complicated? • Legal requirement (Public Sector) • Enables organisations to control Service, Quality and Costs • Gives client the opportunity to : Benchmark, seek Added Value & Innovation • To give suppliers a level playing field
  • 7. Health 18% Pensions 18% Welfare 17% Education 13% Remainder 34% 57% 43% UK GDP = £1.6tn What are the opportunities?Public Sector opportunities
  • 8. • Annual UK contract spend = £1tn • Massive opportunities for those who engage with the tender process • More procurement via tendering • The professional approach will win What are the opportunities?
  • 9. • Contracts Finder (GOV.UK) • Tenders Electronic Daily (OJEU) • Public Sector Procurement Portals – Regional, Local, NHS • MOD Defence Contracts Online • Subscription services – B2BQuote, Tendermatch, Tenders Direct, In-tend..etc. Finding Opportunities
  • 11.
  • 12.  Regular income  Guaranteed payment (Public Sector)  Stability - your business and employees  Able to plan workloads  Build track record, marketplace credibility  You will be providing a public service Why tender for work?
  • 13. M.E.A.T. • Highest quality? • Most reliable delivery? • Most competitive price? • Most flexibility? • Most innovation? • Best relationship? Are you able to deliver their needs? V f M
  • 14. Bid or No Bid? • Is it core business? • Is it a stretch too far? • Are good references available? • Can you resource it?
  • 15.  You really want  Fit with your business goals  You can afford to implement  Are profitable  Don’t compromise existing business Only bid for contracts that….
  • 16.  “Just for the hell of it”  You’re not qualified to undertake  If you don’t believe you can win  That stretches your resources too far  That is worth more than 25% of your current turnover  Last minute Never bid for anything…..
  • 17. What is its purpose? • Company details and information • Accounts (3 years) • Core competencies • References • Policies – – Health & Safety – Business Continuity – Equalities/Equal Opportunities – Environmental/Sustainability – Quality Pre-qualification (PQQ)
  • 19. Completing the bid documentation • Resourcing the bid – Project management – Time – People – Clarifications • Evidences and Proofs • The final documents – Proof reading – Quality Assurance – Submitting / deadlines • Asking for and taking advantage of feedback
  • 20. Resourcing the bid  Project management  Time  People  Clarifications
  • 23. The final documents • Proof reading • Quality Assurance • Submitting / deadlines
  • 26. Effective communication is..  Focused  Clear  Memorable
  • 27. Verbal & non-verbal communications  Words  Tone  Stance  Posture  Expression  Gestures  Dress  Image (do you look prepared / professional) Verbal 35% Non-verbal 65%
  • 28. Focus on what really matters..to them! • Sell the sizzle • Key issues only • How you help them
  • 29. A picture paints a thousand words • Minimize the use of • Choose carefully • Never insult audience
  • 32. They don’t care what you do They want to know what they get……….benefits!
  • 34. Contract Business - Summary • Grow your business…profitably • Increase your credibility • Effective processes and procedures are good for your business anyway!
  • 36.
  • 37. Getting in touch admin@tendervictory.co.uk www.tendervictory.co.uk Tel: 01395 266959 Mob: 07971 526587 win@thebidcoach.co.uk www.thebidcoach.co.uk Tel: 01963 240555 Mob: 07970 694814 info@winningtenders.co.uk www.winningtenders.co.uk Tel: 01392 247997 Mob: 07988 771225