10. 24 Languages Supported Cantonese Czech Danish Dutch English Finnish Flemish French German Hungarian Italian Japanese Korean Mandarin Norwegian Polish Portuguese EU Portuguese LTAM Russian Spanish EU Spanish LTAM Swedish Swiss German Turkish
- Explain diverse client base across media, travel, technology, retail- with longstanding relationships with key clients. All clients are beginning to engage with New Social Media- For some we manage output on Twitter and Facebook, for other, retail clients we have forecasted resource which daily monitor customer feedback and report back to board. For most advanced clients we are looking at moving from a traditional contact centre model to a forum administration role with no inbound contacts. With Channel 4 we are still in the formative stages of engagement with new media but already it has become an essential tool for our team.
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