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CELEBRATING
                                                       10 YEARS




THE MARKETING SOCIETY

MARKETING
LEADERS
PROGRAMME 2013
INSPIRING GREAT MARKETING LEADERS
              IN ASSOCIATION WITH   SPONSORED BY
CONTENTS                                    INTRODUCTION
Introduction                           1    The Marketing Society, together with Brand Learning, has
                                            developed the Marketing Leaders Programme as a unique
Marketing Leaders Programme            2
                                            development experience for high potential individuals who
About the Organisers                   3    are preparing for marketing leadership roles.
Programme Outline                      5
                                            Now in its 10th year, this blend of marketing and people
Module 1: Becoming a Great             6
Marketing Leader                            leadership skill development, delivered by eminent
Speaker Biographies                    9    industry leaders and leadership experts, is designed
                                            to help shape the great marketing leaders of tomorrow.
Module 2: Leading for                  13
Commercial Success                                                                                                              1
Speaker Biographies                    15                                                                                       1
                                            THIS YEAR’S
Module 3: Leading Marketing into the   17   SPEAKERS INCLUDE:
Future
Speaker Biographies                    19   Andy Bird, Executive Director &             Craig Inglis, Director of Marketing
                                            Co-Founder Brand Learning                   John Lewis
Selection of Participants              20   Kerris Bright, Chief Marketing Officer      Stephen Lehane, Group Human Resources
Booking Information                    21   Ideal Standard                              Director Alliance Boots
                                            Hugh Burkitt, Chief Executive               Amanda Mackenzie, Chief Marketing &
                                            The Marketing Society                       Communications Officer Aviva Plc
                                            Rod Connors, Managing Director              Jill McDonald, UK Chief Executive
                                            The Branded Sport Group,                    & President Northern Europe Division
                                            Ex-Marketing Director Nike (UK)             McDonald’s Restaurants
                                            Sally Cowdry, Marketing & Consumer          Steve Radcliffe, Partner
                                            Director O2 UK                              Steve Radcliffe Associates
                                            Ian Crook, Marketing Director Tesco.com     Keith Weed, Chief Marketing &
                                                                                        Communications Officer Unilever
                                            Martin Deboo, Consumer Goods Analyst
                                            Investec UK
                                            Roisin Donnelly, Corporate Marketing
                                            Director Procter & Gamble UK
                                            and Ireland
                                            James Elias, UK Marketing Director
                                            Google
                                            Andy Fennell, Chief Marketing Officer
                                            Diageo Plc
                                            Richard Gillies, Director of Plan A, CSR,
                                            Sustainable Business & M&S Energy
                                            M&S
MARKETING LEADERS PROGRAMME                                                                    INSPIRING BOLDER MARKETING LEADERSHIP


    The Marketing Leaders Programme is designed                                                    The Marketing Society is a not-for-profit organisation owned
    for senior marketers and aims to prepare them for                                              by its members. Founded 53 years ago, the Society now has a
    a role as a Marketing Director or leader of a substantial                                      membership of over 2600 senior marketers, and has become one
    team. Such roles clearly present a variety of new and                                          of the most influential drivers of marketing in the UK business
    exciting challenges.                                                                           community. The Society challenges its members to be bolder
                                                                                                   marketing leaders by supporting the development of leading-edge
                                                                                                   thinking, and promoting the evidence of effective marketing.
    A UNIQUE PROGRAMME                              WHO WILL BENEFIT?
2
    The programme was devised following             Marketers in middle/senior line management                                                                                                         3
2
    intensive consultation with key marketing       positions who have been identified by their                                                                                                        3
    leaders and draws on the experiences,           employers as likely candidates for marketing   DEVELOPING HIGH PERFORMANCE                        ABOUT BRAND LEARNING
    challenges and difficulties they encountered.   leadership roles.                              MARKETERS                                          Brand Learning are a specialist consultancy
    It also harnesses the experience of the                                                        Today’s business world requires a new style        and the leading global experts in marketing
    Society’s senior members and Fellows and        PROGRAMME OBJECTIVES                           of marketer: a customer champion, business         capability development.
    utilises the capability development skills of   1.	 To provide insights and tools to help      innovator and growth driver.
                                                                                                                                                      Brand Learning support over 100 multinational
    Brand Learning.                                     marketers handle the challenges involved   Our professional development programme             companies across 60 countries to transform
                                                        in assuming a leadership position.         is designed to give you the tools and advice       the marketing capabilities and commercial
    2013                                            2.	 To strengthen the strategic marketing      you need to develop your career. We’ll help        performance of people, teams and organisations
    The programme continues to evolve to address        skills and leadership behaviours of        you keep up to date, learn from peers and          across the world.
    the strategic, commercial and leadership            senior marketers.                          leading experts and inspire you to become
    challenges facing senior marketers and their                                                   a better marketer.                                 Brand Learning has partnered with The
    teams today. Particular emphasis is placed on   3.	 To build awareness of best practice                                                           Marketing Society now for 10 years, developing
    the changing role of marketing and the impact       marketing activity and marketing                                                              and delivering the highly successful Marketing
    this has on the strategic and commercial            leadership in other companies and          ABOUT STEVE RADCLIFFE ASSOCIATES                   Leaders Programme.
    agenda; the challenges of marketing in the          industry sectors.                          Steve is the creator of Future – Engage –
    digital age; and the leadership skills needed                                                  Deliver, the inspirational approach that The       www.brandlearning.com
                                                    4.	 To support participants in the
    to succeed in a fast changing world.                development of a personalised              Times described as ‘the no-nonsense approach
                                                        Marketing Leadership Action Plan.          shaking up the world of leadership’. With
                                                                                                   his colleagues in Steve Radcliffe Associates,
                                                                                                   he has designed and delivered leadership
                                                                                                   development programmes with dozens of
                                                                                                   marketing directors in companies like Aviva,
                                                                                                   Boots, Unilever, Fisher-Price, Dulux Paints and
                                                                                                   the BBC.
                                                                                                   His book, Leadership Plain and Simple, has
                                                                                                   been Amazon UK’s number one leadership
                                                                                                   book for the last two years and is guaranteed to
                                                                                                   make you a more confident, effective leader.

                                                                                                   www.steveradcliffe.com
PROGRAMME OUTLINE


                     The 2013 programme provides an outstanding opportunity to
                     benefit from the experience of some of the most admired leaders
                     and experts in marketing today. Andy Bird from Brand Learning
                     will lead you through the programme with Steve Radcliffe of
                     Radcliffe Associates as a personal leadership coach.
“Thought-provoking
 and inspiring”      PROGRAMME PREPARATION (FEBRUARY 2013)
                     •	 Briefing from Brand Learning.
                                                                    MODULE 2 LEADING FOR COMMERCIAL
                                                                    SUCCESS (18 – 19 APRIL 2013)
                                                                    •	  nteractive seminars focused on
                                                                       I
GARETH HUSSEY        •	 Discussions with senior internal company
                                                                       understanding what it takes marketers to
BARCLAYCARD             sponsors and colleagues.
                                                                       lead for commercial success.                   5
                     •	 Selected pre-reading.
                                                                    •	 How to connect the customer, brand
                                                                       and commercial agendas to drive
                     MODULE 1 BECOMING A GREAT                         sustainable growth.
                     MARKETING LEADER (20 - 22 MARCH 2013)          •	 Contributors from Diageo, Investec, John
                     •	 Interactive seminars led by senior             Lewis, McDonald’s and O2.
                        marketing leaders in blue chip
                        companies and marketing capability
                        and leadership specialists.                 MODULE 3 LEADING MARKETING INTO THE
                     •	 Blend of practical case studies,            FUTURE (16 – 17 MAY 2013)
                        applied learning exercises and              •	 Interactive seminars focused on meeting
                        management concepts.                           the challenges of marketing in the
                                                                       evolving global environment.
                     •	 Understanding your own personal
                        leadership style.                           •	 Exploring in particular the implications of
                                                                       the digital age and sustainability.
                     •	 Personal marketing leadership
                        action planning.                            •	 Distillation of key learning from
                                                                       the programme.
                     •	 Contributors include senior business
                        people and experts from Alliance Boots,     •	 Preparation of final action plans.
                        Aviva, Ideal Standard, ex-Nike, Procter    •	 Contributors from Google, MS and
                        Gamble and Tesco.                              Unilever.


                                                                    REFRESHER DAY (OCTOBER 2013)
                                                                    The refresher day will be held five months
                                                                    later in early October and it will centre on
                                                                    reflecting and refocusing on participants’
                                                                    Marketing Leadership journeys, allowing time
                                                                    to assess and look forward to the next chapter.
MODULE 1                                                                                                                                                           MODULE 1

    BECOMING A GREAT MARKETING LEADER                                                                                      BECOMING A GREAT MARKETING LEADER
    20 – 22 MARCH 2013                                                                                                                       20 – 22 MARCH 2013
                    The first module is a highly stimulating three days
                    which kick off the programme with an introduction
                    into Marketing Leadership from three perspectives:
                    leading the business, leading people and teams and                                        DAY 2: LEADING PEOPLE AND TEAMS
                    leading in practice.
                                                                                              MORNING         MARKETING DIRECTOR AS A LEADER OF TEAMS AND PEOPLE
                    Across the three days, participants will be inspired by seminars with                     Stephen Lehane, Group Human Resources Director – Alliance Boots
6                   marketing leaders from blue chip organisations and spend time starting                    A session outlining the expectations of the marketing leader from the     7
                    to explore their own leadership style, challenges and opportunities.                      perspective of the human resources director.
6                                                                                                                                                                                       7

                    DAY 1: LEADING THE BUSINESS                                                               PERSONAL LEADERSHIP STYLES AND GOALS FOR IMPROVEMENT
                                                                                                              Steve Radcliffe, Partner – Steve Radcliffe Associates
    MORNING         WELCOME AND PARTICIPANT INTRODUCTIONS                                                     Having completed pre-thinking on personal leadership styles,
                    Hugh Burkitt, Chief Executive – The Marketing Society and Andy Bird,                      participants gain feedback on their own personal leadership style
                    Executive Director  Co-Founder – Brand Learning                                          and deeper understanding of where and how to develop further.
                                                                                                              Participants then set personal goals for development.
                    LEADING THROUGH GREAT BRAND-BUILDING
                    Amanda Mackenzie, Chief Marketing Officer – Aviva                         AFTERNOON       CREATING A CUSTOMER-FOCUSED BUSINESS
                    The story of how Amanda led marketing to deliver a global re-brand,                       Andy Bird, Executive Director  Co-Founder – Brand Learning
                    the commercial impact on the business and what leadership lessons                         A session exploring the technical marketing tasks involved in leading
                    she has learnt along the way.                                                             a business successfully. Delegates will understand the role marketing
                                                                                                              leaders need to play within the Marketing function, but also across the
                    GROUP EXERCISE AND DE-BRIEF                                                               organisation as a whole.
                    Defining my individual marketing leadership objectives and
                    implications for my role and my business.                                 EARLY EVENING   PRE-DINNER DISCUSSION
                                                                                                              An informal talk from Roisin Donnelly – Corporate Marketing Director
    AFTERNOON       GREAT MARKETING LEADERSHIP                                                                PG UK and Ireland
                    Steve Radcliffe, Partner – Steve Radcliffe Associates                                     Roisin will discuss her own journey as a marketing leader and what
                    Top executive coach Steve Radcliffe gives an introduction to models                       the experiences have taught her about leadership.
                    of leadership styles and development, encouraging self insights.
                    Participants will discover that they have a choice of leadership styles   EVENING         NETWORKING DINNER
                    and understand which one will be most effective for them.

    EARLY EVENING   LEADING ORGANISATIONAL CHANGE  BUILDING
                    MARKETING CAPABILITY
                    Kerris Bright, Chief Marketing Officer – Ideal Standard
                    A session focused on a ‘real life’ story of a marketing leader who has
                    led organisational and marketing change and delivered results.

    EVENING         NETWORKING DINNER
MODULE 1                                                                                                                     SPEAKER BIOGRAPHIES

    BECOMING A GREAT MARKETING LEADER
    20 – 22 MARCH 2013




                  DAY 3: LEADING IN PRACTICE AND ACTION PLANNING                           ANDY BIRD Executive Director  Co-Founder, Brand Learning
                                                                                           Andy co-founded Brand Learning in 2000 and since then has led
    MORNING       WHAT IS GREAT MARKETING LEADERSHIP?                                      marketing capability programmes with a wide range of top global
                  Ian Crook, Marketing Director – Tesco.com                                businesses. In his earlier career he worked in marketing for Unilever
                  A session designed to share how Tesco thinks about marketing and the     with roles in the UK, Singapore and India. His last position there was
                  role of marketing leadership in driving business success at Tesco.       as leader of the Unilever Marketing Academy. Andy has recently co-
8                                                                                          authored a book on marketing capabilities called The Growth Drivers      9
                                                                                           and in 2011 he won Best Leader, and Brand Learning was placed No 1,
                  NIKE EXERCISE BRIEFING AND SYNDICATE WORK                                in the Sunday Times 100 Best Small Companies awards.
                  Rod Connors, Founder  Owner, The Branded Sport Group,
                  ex Marketing Director – Nike (UK)                                        HUGH BURKITT Chief Executive, The Marketing Society
                  An interactive session where participants are briefed on the situation   Hugh is Chief Executive of The Marketing Society. He began his
                  that faced Rod Connors when he assumed the role of Nike Marketing        marketing career as a Unilever trainee at Birds Eye Foods and
                  Director in the UK. They then work on a case study to determine how      progressed via the Manchester Business School to Collett Dickenson
                  they might have responded if they had been in that position.             Pearce. He spent thirty years in advertising, founding the agency
                                                                                           Burkitt Weinreich Bryant in 1986, and retiring in 2002 as Chairman
    AFTERNOON     LEARNING REVIEW                                                          of Burkitt DDB. He is a trustee of Barnardo’s.
                  Syndicates feed back their conclusions on the Nike case study and        KERRIS BRIGHT Chief Marketing Officer, Ideal Standard
                  Rod Connors reveals what actually happened and the key                   Kerris joined Ideal Standard in Spring 2011 following her position as
                  lessons learned.                                                         Head of Global Marketing for British Airways. The challenge there
                                                                                           was to create a more customer centric organisation and to revive
                  ACTION PLANNING                                                          the spirit of the BA brand. Prior to her move to BA Kerris was Chief
                  Participants relate their learning from the workshop back                Marketing Officer for AkzoNobel’s Global Decorative Paints business
                  to the issues they are facing back on the job.                           where she led the integration of the marketing function following
                                                                                           their acquisition in 2008 of ICI Paints where she had been CMO since
                  CLOSE                                                                    2006. During her time as CMO for AkzoNobel and ICI Paints Kerris
                                                                                           transformed the marketing function from a multi-local to global brand
                                                                                           building organisation.
                                                                                           ROD CONNORS Founder  Owner, The Branded Sport Group,
                                                                                           ex Marketing Director, Nike (UK)
                                                                                           Rod launched The Branded Sport Group in 2003. Before then
                                                                                           he worked as Marketing Director UK and Ireland for Nike overseeing
                                                                                           UK and various European marketing campaigns. Previously, he
                                                                                           worked at Adidas as Head of Consumer Marketing. Rod kicked off
                                                                                           his marketing career in Unilever where he spent 12 years working
                                                                                           in various European and Global Marketing roles across a number of
                                                                                           different product categories.
SPEAKER BIOGRAPHIES                                                                                                          SPEAKER BIOGRAPHIES




                   IAN CROOK Marketing Director, Tesco.com                                  AMANDA MACKENZIE Chief Marketing  Communications Officer, Aviva
                   Ian joined Tesco in 1996 having worked previously for both               As Chief Marketing Officer, Amanda is the first woman on the
                   Marks and Spencer and Early Learning Centre as well as working in        executive board in Aviva’s 200-year history. Amanda has 23 years of
                   Retail Consultancy. On joining Tesco, he was responsible for helping     experience in advertising and marketing, starting as a graduate trainee
                   to set up the new non food business and the Extra format. After          at agency WCRS, leaving DMBB to move in to marketing and then
                   various roles in commercial buying, he moved to marketing in 2002,       senior roles at Air Miles, BT and British Gas before joining Aviva in
10                 and ran Local Marketing and Brand Communications before moving           March of 2008. Amanda is President of The Marketing Society and is a      11
                   to UK Marketing Director for the stores’ business in 2005. In 2007       member of the Government Strategic Marketing Advisory Board.
                   he moved to Tesco.com with overall responsibility for how Tesco uses
                   the internet as a business as well as the marketing for the Grocery      STEVE RADCLIFFE Partner, Steve Radcliffe Associates
                   and Direct trading sites.                                                For over two decades, Steve has been coaching and developing senior
                                                                                            leaders in the fields of business, government and education. He has
                   ROISIN DONNELLY Corporate Marketing Director, Procter  Gamble           worked with Marketing Directors of many brands including Boots,
                   UK and Ireland                                                           Persil, Dulux, Fisher-Price and the BBC. Previously he has been a
                   Roisin Donnelly is responsible for marketing on all PG brands. Under    Marketing then Managing Director after excellent grounding at PG
                   Roisin’s leadership, PG UK and Ireland has won a record number of       and in the ad agency world. His new book, ‘Leadership Plain and
                   marketing awards including 10 Product of the Year awards in 2006 and     Simple’ is guaranteed to make you a more confident, effective leader.
                   2007. She was elected Marketer of the Year in 2007. Her previous roles
                   include Marketing Director for Fine Fragrance in North and South
                   America where she launched Hugo Boss. She also led the UK and
                   Western European haircare business launching Wash  Go and then
                   Pantene which both achieved market leadership.
                   STEPHEN LEHANE Group Human Resources Director, Alliance Boots
                   Stephen’s current role as HR Director at health and beauty business
                   Boots, employs 65,000 across the UK. Stephen was born in Ireland,
                   but grew up in London. After graduating from the London School of
                   Economics and Cambridge University, he enjoyed many opportunities
                   to work internationally and live outside the UK with companies
                   such as Unilever, ICI, Boots, and since 2005, Alliance Boots. The
                   main emphasis of his work has been in business transformation and
                   organisation change.
MODULE 2

                                                                     LEADING FOR COMMERCIAL SUCCESS
                                                                                     18 – 19 APRIL 2013




“I didn’t expect to be as                         World Class Marketing Leaders connect the
                                                  customer, brand and commercial agendas to drive
 challenged and made to think                     sustainable growth for their organisations. In these
 as searchingly as I have been”                   organisations, Marketing’s scope goes beyond a
                                                  department, and drives the whole business.                                 13
REBECCA BROCK
HOMEBASE                                          In this module we focus on what it takes to lead for commercial success
                                                  – how can marketing leaders own and drive the ‘growth agenda’ and in
                                                  doing so, enhance the commercial performance of their organisations?
                                                  Across two days participants will experience first hand how to be
                                                  successful in the boardroom and across the business. Through a
                                                  combination of seminars with leading speakers and interactive sessions,
                                                  participants will be inspired about what they can do to accelerate their
                                                  leadership in this critical area. Contributors include O2, Investec,
                                                  McDonald’s and John Lewis.

                                                  DAY 1

                                  MORNING         LEADING FOR COMMERCIAL SUCCESS THROUGH INNOVATION
                                                  Sally Cowdry, Marketing  Consumer Director – O2
                                                  Sally will share how O2’s innovative approach, within a highly
                                                  competitive and commoditised market, swiftly moved them from a new
                                                  entrant to the leading brand, and how it keeps them there.

                                  AFTERNOON       GREAT MARKETING LEADERSHIP
                                                  Steve Radcliffe, Partner – Steve Radcliffe Associates

                                  EARLY EVENING   PRE-DINNER DISCUSSION
                                                  An informal talk from Jill McDonald, UK Chief Executive  President
                                                  Northern Europe Division – McDonald’s Restaurants
                                                  Jill will discuss her own journey as a marketing leader and what the
                                                  experiences have taught her about leadership.

                                  EVENING         NETWORKING DINNER
MODULE 2                                                                                                                            SPEAKER BIOGRAPHIES

     LEADING FOR COMMERCIAL SUCCESS
                                                                                           SALLY COWDRY Marketing  Consumer Director, O2 UK
     18 – 19 APRIL 2013                                                                    Sally is responsible for setting the marketing agenda and overseeing the
                                                                                           brand’s strategy in the UK and has commercial profit and loss accountability
                                                                                           for the Consumer markets. Sally also drives the development, management and
                                                                                           marketing of O2’s product portfolio, which includes the O2 Broadband customer
                                                                                           proposition. Under Sally’s leadership she has delivered sponsorships such as
                                                                                           The O2 and the O2 Academies. Through her role as Marketing Director, Sally is
                  DAY 2                                                                    committed to differentiating O2 through generating emotional loyalty, building
                                                                                           on a brand that O2 customers can feel proud to be a part of.
     MORNING      BOARDROOM EXPECTATIONS AND ACCOUNTABILITIES OF THE                       MARTIN DEBOO Consumer Goods Analyst, Investec UK
14                MARKETING DIRECTOR                                                                                                                                            15
                                                                                           Martin Deboo is the Consumer Goods Analyst at investment bank Investec in
                  Andy Fennell, Chief Marketing Officer – Diageo Plc                       London, where he makes investment recommendations on major consumer
                  A session where Andy Fennell explores the expectations and               goods firms including Unilever, Diageo and Reckitt Benckiser. In a 25 year
14                                                                                                                                                                              15
                  accountabilities of a marketing leader in relation to the commercial     career, Martin has developed a wide-ranging perspective on the consumer goods
                  agenda, utilising his experience in his role as CMO at Diageo, and his   industry. Martin has worked at Investec since 2006, following a career as an
                  thoughts on the marketing leader’s role for driving growth.              Account Planner in advertising (at Publicis and BMB, now DDB) and a Strategic
                                                                                           Consultant (at OCC).
                  A VIEW FROM THE CITY
                  Martin Deboo, Consumer Goods Analyst – Investec UK                       CRAIG INGLIS Director of Marketing, John Lewis
                  An interactive session which will focus on what marketing leaders can    Craig started his career in 1992 as a Marketing Graduate Trainee at Thomson
                  do to influence the commercial performance of their businesses when it   Holidays, leading to a role as a Product Manager. Craig joined Virgin in 1997 as a
                  comes to shareholders and the external business community.               Product Manager in their fledgling rail business and after launching thetrainline.
                                                                                           com, he rose to become Sales and Marketing Director of Virgin Trains. He joined
                                                                                           John Lewis in March 2008, where as Marketing Director he has presided over
     AFTERNOON    LEADING FOR COMMERCIAL PERFORMANCE AND CONSUMER CENTRICITY               an overhaul of the retailer’s marketing strategy and a number of high profile
                  Craig Inglis, Director of Marketing – John Lewis                         campaigns including the much talked about Never Knowingly Undersold
                  Craig talks through how John Lewis’ renowned customer centric            relaunch in 2010 and ‘The Long Wait’, the most talked about Christmas campaign
                  approach contributes to their strong commercial performance within       of 2011. The brand has gone on from strength to strength under his tenure,
                  the toughest retail environment in decades.                              culminating in winning the Marketing Society’s Brand of the Year in 2010 and
                                                                                           2011. Craig was also the Marketing Society’s Marketer of the Year for 2011.
                  ACTION PLANNING                                                          ANDY FENNELL Chief Marketing Officer, Diageo Plc
                  Participants relate their learning from the workshop back                In his career, Andy has worked on some of the world’s best beverage brands,
                  to the issues they are facing back on the job.                           including Pepsi Max, Carling Black Label, Guinness and Smirnoff. Andy joined
                                                                                           Guinness (which became part of Diageo) in 1997, launching Guinness Extra Cold
                  CLOSE                                                                    and the “Good things come to those who wait” ad campaign, taking the brand
                                                                                           to its highest ever market share. From 1999 to 2004 Andy operated in the USA,
                                                                                           leading Smirnoff vodka and Diageo’s rum portfolio globally, doubling turnover in
                                                                                           3 years. As European Marketing Director from 2005, Andy oversaw rapid growth
                                                                                           in Eastern Europe and Russia, before being appointed Chief Marketing Officer in
                                                                                           October 2008.
                                                                                           JILL MCDONALD UK Chief Executive  President Northern Europe Division,
                                                                                           McDonald’s Restaurants
                                                                                           Jill McDonald is UK Chief Executive  President Northern Europe Division for
                                                                                           McDonald’s. The markets she is responsible for are UK, Republic of Ireland,
                                                                                           Sweden, Norway, Denmark  Finland. Jill joined McDonald’s in 2006 as Senior
                                                                                           Vice President, Chief Marketing Officer UK  Northern Division. She joined
                                                                                           British Airways as a Brand Manager in 1990 and held a number of senior
                                                                                           marketing positions in the UK and overseas. In June 2008 Jill was voted
                                                                                           “Marketer of the Year” by The Marketing Society.
MODULE 3

                                                                 LEADING MARKETING INTO THE FUTURE
                                                                                    16 – 17 MAY 2013




     “It has left me with a clearer               The final module incorporates a stimulating day
                                                  on the challenges of leading marketing in the
16
      view of myself today and how                future and the digital age, as well as the critical
                                                                                                                             17


      to make changes to develop my               final session pulling the programme together
                                                  around personal leadership action plans.
      leadership style”                                                                                                      17



     KEVIN HYDES                                  DAY 1
     COSTA COFFEE
                                      MORNING     LEADING MARKETING IN THE DIGITAL AGE
                                                  James Elias, Marketing Director UK  Ireland, Google
                                                  James will explore the impact of the digital age on consumer behaviour
                                                  and consumer purchase decisions, specifically looking at how Google
                                                  and search engines have made such an impact on consumer choice and
                                                  access to information. James will also explain how he leads marketing
                                                  at Google and the challenges he faces.

                                      AFTERNOON   LEADING FOR A SUSTAINABLE FUTURE
                                                  Richard Gillies, Director of Plan A, CSR, Sustainable Business  MS
                                                  Energy - MS
                                                  Richard’s session will focus on the evolving issue of sustainability and
                                                  its implications for marketing leaders, with some perspectives on the
                                                  challenges businesses are currently facing, and the decisive steps that
                                                  MS have taken in response.

                                      EVENING     GROUP SESSION – PERSONAL MARKETING LEADERSHIP
                                                  Steve Radcliffe will run a review session with the participants to
                                                  understand how they have progressed with their personal leadership
                                                  challenges highlighted at the beginning of the programme.


                                                  NETWORKING DINNER
MODULE 3                                                                                                                                SPEAKER BIOGRAPHIES

     LEADING MARKETING INTO THE FUTURE
     16 – 17 MAY 2013




                       DAY 2                                                                     JAMES ELIAS Marketing Director UK  Ireland, Google
                                                                                                 James Elias is Marketing Director UK  Ireland at Google, having joined
     MORNING           MARKETING, LEADERSHIP  MARKETING LEADERSHIP                              the company in 2007 as Head of Business Marketing. During his tenure
                       Keith Weed, Chief Marketing  Communications Officer -                    James has helped tens of thousands of UK SMEs discover the benefits of
                       Unilever                                                                  online advertising and the value of the internet as a growth engine. In
                       Keith Weed pulls the programme together with his stimulating              2010 he launched the Getting British Business Online campaign working in
18                                                                                               partnership with the government in a bid to get 100,000 UK businesses to           19
                       thoughts on marketing leadership.
                                                                                                 create their first website. Prior to joining Google, James spent 7 years with
                       GROUP SESSION – PERSONAL MARKETING LEADERSHIP                             E*TRADE, the online investment and trading business, where he headed up
                       Steve Radcliffe will continue to evolve the participants’ leadership      Sales  Marketing before becoming UK Retail Director.
                       skills based upon the successes and challenges highlighted the            RICHARD GILLIES Director of Plan A, CSR, Sustainable Business  MS Energy
                       previous evening and learning from speakers.                              Richard Joined MS in 1984.  He has worked in stores across the UK and in
                                                                                                 Canada, held a series of companywide roles including group head of change
     EARLY AFTERNOON   PERSONAL MARKETING LEADERSHIP ACTION PLANNING                             and programme management, people development, planning and facilities,
                       Andy Bird will run a session designed to crystallise the key learnings    executive assistant to the CEO and operations executive clothing. As director
                       from the programme. Participants will then have the opportunity to        of store design and development Richard was responsible for the £1.5bn
                       review their personal action plans from Modules 1, 2 and 3 and evolve     development and modernisation programme and for central procurement
                       them, ready to go back into their businesses and on to the next step of   of goods not for re-sale. Throughout the last few years Richard has played a
                       the journey to becoming great marketing leaders.                          pivotal role in the development and delivery of the MS Environmental and
                                                                                                 Social sustainability plan, ‘Plan A’. As Director of Plan A, CSR and Sustainable
     AFTERNOON         CLOSE                                                                     Business, he is now responsible for sustainable development globally. He is
                                                                                                 an Advisory Board member at Critical Eye, the Technology Strategy Board and
                                                                                                 sits on the Business Advisory Board for LWEC (Living with Environmental,
                                                                                                 Change UK research councils). Richard is also a trustee at the BRE (Building
                                                                                                 Research Establishment) and a Director at ‘BSR’ (San Francisco).
                                                                                                 KEITH WEED Chief Marketing  Communications Officer, Unilever
                                                                                                 As Unilever’s Chief Marketing  Communications Officer, Keith is on
                                                                                                 the Unilever Executive Board and is responsible for the Marketing and
                                                                                                 Communication functions. His role also includes leadership of sustainability,
                                                                                                 the potable water business and the Unilever Brand. Prior to this he was
                                                                                                 Executive Vice President for Global Home Care  Hygiene, covering Fabric
                                                                                                 Cleaning, Fabric Conditioning, Household Cleaning Products, Oral Care
                                                                                                 and Potable Water. Previously Keith was Chairman of Lever Fabergé and
                                                                                                 Chairman of Unilever Export. He has worked for Unilever in the UK,
                                                                                                 France, the United States, and globally and regionally in a variety of general
                                                                                                 management and marketing roles. Outside Unilever he is a Fellow of The
                                                                                                 Marketing Society, and, as an Engineering Graduate, is a Fellow of the
                                                                                                 Institute of Mechanical Engineers. He is also a Non Executive Director of Sun
                                                                                                 Products Corporation.
SELECTION OF PARTICIPANTS                                                                     BOOKING INFORMATION




     •	 The programme is designed for                •	 There are no restrictions on the type      To book a place or find out more about the Marketing
        experienced marketers who have been             of business applicants are working in      Leaders Programme, call or email Sarah Woodley:
        identified as having the potential to fill      at present. We welcome a diversity of
        senior marketing leadership positions           backgrounds. However, preference will      020 8973 1360/1372
        within the next two years.                      be given to applicants from companies      sarahw@marketingsociety.co.uk
     •	 To ensure participants have compatible          with a reputation for high standards
20                                                      of management.                             Alternatively, you can download an application form and
        levels of experience and seniority,                                                        send it to:
        sponsorship from a leader within the         •	 We will also consider applications from
        business is required.                           candidates outside the UK.                 The Marketing Society
                                                                                                   1 Park Road
     •	 We are seeking applications from             •	 The maximum number of participants
        individuals who have been working in            in 2013 will be 24.                        Teddington
        a marketing role for a minimum of five                                                     Middlesex
                                                     •	 Applications must be submitted by 14
        years, who are familiar with all the basic      December 2012. We will let applicants      TW11 0AR
        skills of marketing and who will probably       know if they have been accepted onto the
        already be leading a small to medium-                                                      www.marketingsociety.co.uk/the-gym/marketing-leaders-
                                                        course no later than 25 January 2013.
        sized marketing team.                                                                      programme-2013
     •	 Applicants should be able to point to                                                      Venue
        at least one marketing case history that
        can demonstrate their ability to make                                                      Warren House, Kingston-upon Thames, Surrey, KT2 7HY
        a difference in the market place.                                                          Cost per participant
     •	 For members of The Marketing Society                                                       The cost per participant will be £8950 +VAT.
        a complimentary renewal is included as
        part of the programme, for non-members                                                     This will include food and accommodation for two nights
        a year’s complimentary membership is                                                       during the initial workshop, one night on Module 2
        rewarded upon completion of the course.                                                    (between day 1 and 2), one night on Module 3 (before the
                                                                                                   concluding workshop) and the Refresher Day.



                                                                                                   Programme contents and speakers subject to change.
22




     THE MARKETING SOCIETY
     1 PARK ROAD
     TEDDINGTON
     MIDDLESEX
     TW11 0AR
     020 8973 1700
     WWW.MARKETINGSOCIETY.CO.UK

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Marketing Leaders Programme 2013

  • 1. CELEBRATING 10 YEARS THE MARKETING SOCIETY MARKETING LEADERS PROGRAMME 2013 INSPIRING GREAT MARKETING LEADERS IN ASSOCIATION WITH SPONSORED BY
  • 2. CONTENTS INTRODUCTION Introduction 1 The Marketing Society, together with Brand Learning, has developed the Marketing Leaders Programme as a unique Marketing Leaders Programme 2 development experience for high potential individuals who About the Organisers 3 are preparing for marketing leadership roles. Programme Outline 5 Now in its 10th year, this blend of marketing and people Module 1: Becoming a Great 6 Marketing Leader leadership skill development, delivered by eminent Speaker Biographies 9 industry leaders and leadership experts, is designed to help shape the great marketing leaders of tomorrow. Module 2: Leading for 13 Commercial Success 1 Speaker Biographies 15 1 THIS YEAR’S Module 3: Leading Marketing into the 17 SPEAKERS INCLUDE: Future Speaker Biographies 19 Andy Bird, Executive Director & Craig Inglis, Director of Marketing Co-Founder Brand Learning John Lewis Selection of Participants 20 Kerris Bright, Chief Marketing Officer Stephen Lehane, Group Human Resources Booking Information 21 Ideal Standard Director Alliance Boots Hugh Burkitt, Chief Executive Amanda Mackenzie, Chief Marketing & The Marketing Society Communications Officer Aviva Plc Rod Connors, Managing Director Jill McDonald, UK Chief Executive The Branded Sport Group, & President Northern Europe Division Ex-Marketing Director Nike (UK) McDonald’s Restaurants Sally Cowdry, Marketing & Consumer Steve Radcliffe, Partner Director O2 UK Steve Radcliffe Associates Ian Crook, Marketing Director Tesco.com Keith Weed, Chief Marketing & Communications Officer Unilever Martin Deboo, Consumer Goods Analyst Investec UK Roisin Donnelly, Corporate Marketing Director Procter & Gamble UK and Ireland James Elias, UK Marketing Director Google Andy Fennell, Chief Marketing Officer Diageo Plc Richard Gillies, Director of Plan A, CSR, Sustainable Business & M&S Energy M&S
  • 3. MARKETING LEADERS PROGRAMME INSPIRING BOLDER MARKETING LEADERSHIP The Marketing Leaders Programme is designed The Marketing Society is a not-for-profit organisation owned for senior marketers and aims to prepare them for by its members. Founded 53 years ago, the Society now has a a role as a Marketing Director or leader of a substantial membership of over 2600 senior marketers, and has become one team. Such roles clearly present a variety of new and of the most influential drivers of marketing in the UK business exciting challenges. community. The Society challenges its members to be bolder marketing leaders by supporting the development of leading-edge thinking, and promoting the evidence of effective marketing. A UNIQUE PROGRAMME WHO WILL BENEFIT? 2 The programme was devised following Marketers in middle/senior line management 3 2 intensive consultation with key marketing positions who have been identified by their 3 leaders and draws on the experiences, employers as likely candidates for marketing DEVELOPING HIGH PERFORMANCE ABOUT BRAND LEARNING challenges and difficulties they encountered. leadership roles. MARKETERS Brand Learning are a specialist consultancy It also harnesses the experience of the Today’s business world requires a new style and the leading global experts in marketing Society’s senior members and Fellows and PROGRAMME OBJECTIVES of marketer: a customer champion, business capability development. utilises the capability development skills of 1. To provide insights and tools to help innovator and growth driver. Brand Learning support over 100 multinational Brand Learning. marketers handle the challenges involved Our professional development programme companies across 60 countries to transform in assuming a leadership position. is designed to give you the tools and advice the marketing capabilities and commercial 2013 2. To strengthen the strategic marketing you need to develop your career. We’ll help performance of people, teams and organisations The programme continues to evolve to address skills and leadership behaviours of you keep up to date, learn from peers and across the world. the strategic, commercial and leadership senior marketers. leading experts and inspire you to become challenges facing senior marketers and their a better marketer. Brand Learning has partnered with The teams today. Particular emphasis is placed on 3. To build awareness of best practice Marketing Society now for 10 years, developing the changing role of marketing and the impact marketing activity and marketing and delivering the highly successful Marketing this has on the strategic and commercial leadership in other companies and ABOUT STEVE RADCLIFFE ASSOCIATES Leaders Programme. agenda; the challenges of marketing in the industry sectors. Steve is the creator of Future – Engage – digital age; and the leadership skills needed Deliver, the inspirational approach that The www.brandlearning.com 4. To support participants in the to succeed in a fast changing world. development of a personalised Times described as ‘the no-nonsense approach Marketing Leadership Action Plan. shaking up the world of leadership’. With his colleagues in Steve Radcliffe Associates, he has designed and delivered leadership development programmes with dozens of marketing directors in companies like Aviva, Boots, Unilever, Fisher-Price, Dulux Paints and the BBC. His book, Leadership Plain and Simple, has been Amazon UK’s number one leadership book for the last two years and is guaranteed to make you a more confident, effective leader. www.steveradcliffe.com
  • 4. PROGRAMME OUTLINE The 2013 programme provides an outstanding opportunity to benefit from the experience of some of the most admired leaders and experts in marketing today. Andy Bird from Brand Learning will lead you through the programme with Steve Radcliffe of Radcliffe Associates as a personal leadership coach. “Thought-provoking and inspiring” PROGRAMME PREPARATION (FEBRUARY 2013) • Briefing from Brand Learning. MODULE 2 LEADING FOR COMMERCIAL SUCCESS (18 – 19 APRIL 2013) • nteractive seminars focused on I GARETH HUSSEY • Discussions with senior internal company understanding what it takes marketers to BARCLAYCARD sponsors and colleagues. lead for commercial success. 5 • Selected pre-reading. • How to connect the customer, brand and commercial agendas to drive MODULE 1 BECOMING A GREAT sustainable growth. MARKETING LEADER (20 - 22 MARCH 2013) • Contributors from Diageo, Investec, John • Interactive seminars led by senior Lewis, McDonald’s and O2. marketing leaders in blue chip companies and marketing capability and leadership specialists. MODULE 3 LEADING MARKETING INTO THE • Blend of practical case studies, FUTURE (16 – 17 MAY 2013) applied learning exercises and • Interactive seminars focused on meeting management concepts. the challenges of marketing in the evolving global environment. • Understanding your own personal leadership style. • Exploring in particular the implications of the digital age and sustainability. • Personal marketing leadership action planning. • Distillation of key learning from the programme. • Contributors include senior business people and experts from Alliance Boots, • Preparation of final action plans. Aviva, Ideal Standard, ex-Nike, Procter • Contributors from Google, MS and Gamble and Tesco. Unilever. REFRESHER DAY (OCTOBER 2013) The refresher day will be held five months later in early October and it will centre on reflecting and refocusing on participants’ Marketing Leadership journeys, allowing time to assess and look forward to the next chapter.
  • 5. MODULE 1 MODULE 1 BECOMING A GREAT MARKETING LEADER BECOMING A GREAT MARKETING LEADER 20 – 22 MARCH 2013 20 – 22 MARCH 2013 The first module is a highly stimulating three days which kick off the programme with an introduction into Marketing Leadership from three perspectives: leading the business, leading people and teams and DAY 2: LEADING PEOPLE AND TEAMS leading in practice. MORNING MARKETING DIRECTOR AS A LEADER OF TEAMS AND PEOPLE Across the three days, participants will be inspired by seminars with Stephen Lehane, Group Human Resources Director – Alliance Boots 6 marketing leaders from blue chip organisations and spend time starting A session outlining the expectations of the marketing leader from the 7 to explore their own leadership style, challenges and opportunities. perspective of the human resources director. 6 7 DAY 1: LEADING THE BUSINESS PERSONAL LEADERSHIP STYLES AND GOALS FOR IMPROVEMENT Steve Radcliffe, Partner – Steve Radcliffe Associates MORNING WELCOME AND PARTICIPANT INTRODUCTIONS Having completed pre-thinking on personal leadership styles, Hugh Burkitt, Chief Executive – The Marketing Society and Andy Bird, participants gain feedback on their own personal leadership style Executive Director Co-Founder – Brand Learning and deeper understanding of where and how to develop further. Participants then set personal goals for development. LEADING THROUGH GREAT BRAND-BUILDING Amanda Mackenzie, Chief Marketing Officer – Aviva AFTERNOON CREATING A CUSTOMER-FOCUSED BUSINESS The story of how Amanda led marketing to deliver a global re-brand, Andy Bird, Executive Director Co-Founder – Brand Learning the commercial impact on the business and what leadership lessons A session exploring the technical marketing tasks involved in leading she has learnt along the way. a business successfully. Delegates will understand the role marketing leaders need to play within the Marketing function, but also across the GROUP EXERCISE AND DE-BRIEF organisation as a whole. Defining my individual marketing leadership objectives and implications for my role and my business. EARLY EVENING PRE-DINNER DISCUSSION An informal talk from Roisin Donnelly – Corporate Marketing Director AFTERNOON GREAT MARKETING LEADERSHIP PG UK and Ireland Steve Radcliffe, Partner – Steve Radcliffe Associates Roisin will discuss her own journey as a marketing leader and what Top executive coach Steve Radcliffe gives an introduction to models the experiences have taught her about leadership. of leadership styles and development, encouraging self insights. Participants will discover that they have a choice of leadership styles EVENING NETWORKING DINNER and understand which one will be most effective for them. EARLY EVENING LEADING ORGANISATIONAL CHANGE BUILDING MARKETING CAPABILITY Kerris Bright, Chief Marketing Officer – Ideal Standard A session focused on a ‘real life’ story of a marketing leader who has led organisational and marketing change and delivered results. EVENING NETWORKING DINNER
  • 6. MODULE 1 SPEAKER BIOGRAPHIES BECOMING A GREAT MARKETING LEADER 20 – 22 MARCH 2013 DAY 3: LEADING IN PRACTICE AND ACTION PLANNING ANDY BIRD Executive Director Co-Founder, Brand Learning Andy co-founded Brand Learning in 2000 and since then has led MORNING WHAT IS GREAT MARKETING LEADERSHIP? marketing capability programmes with a wide range of top global Ian Crook, Marketing Director – Tesco.com businesses. In his earlier career he worked in marketing for Unilever A session designed to share how Tesco thinks about marketing and the with roles in the UK, Singapore and India. His last position there was role of marketing leadership in driving business success at Tesco. as leader of the Unilever Marketing Academy. Andy has recently co- 8 authored a book on marketing capabilities called The Growth Drivers 9 and in 2011 he won Best Leader, and Brand Learning was placed No 1, NIKE EXERCISE BRIEFING AND SYNDICATE WORK in the Sunday Times 100 Best Small Companies awards. Rod Connors, Founder Owner, The Branded Sport Group, ex Marketing Director – Nike (UK) HUGH BURKITT Chief Executive, The Marketing Society An interactive session where participants are briefed on the situation Hugh is Chief Executive of The Marketing Society. He began his that faced Rod Connors when he assumed the role of Nike Marketing marketing career as a Unilever trainee at Birds Eye Foods and Director in the UK. They then work on a case study to determine how progressed via the Manchester Business School to Collett Dickenson they might have responded if they had been in that position. Pearce. He spent thirty years in advertising, founding the agency Burkitt Weinreich Bryant in 1986, and retiring in 2002 as Chairman AFTERNOON LEARNING REVIEW of Burkitt DDB. He is a trustee of Barnardo’s. Syndicates feed back their conclusions on the Nike case study and KERRIS BRIGHT Chief Marketing Officer, Ideal Standard Rod Connors reveals what actually happened and the key Kerris joined Ideal Standard in Spring 2011 following her position as lessons learned. Head of Global Marketing for British Airways. The challenge there was to create a more customer centric organisation and to revive ACTION PLANNING the spirit of the BA brand. Prior to her move to BA Kerris was Chief Participants relate their learning from the workshop back Marketing Officer for AkzoNobel’s Global Decorative Paints business to the issues they are facing back on the job. where she led the integration of the marketing function following their acquisition in 2008 of ICI Paints where she had been CMO since CLOSE 2006. During her time as CMO for AkzoNobel and ICI Paints Kerris transformed the marketing function from a multi-local to global brand building organisation. ROD CONNORS Founder Owner, The Branded Sport Group, ex Marketing Director, Nike (UK) Rod launched The Branded Sport Group in 2003. Before then he worked as Marketing Director UK and Ireland for Nike overseeing UK and various European marketing campaigns. Previously, he worked at Adidas as Head of Consumer Marketing. Rod kicked off his marketing career in Unilever where he spent 12 years working in various European and Global Marketing roles across a number of different product categories.
  • 7. SPEAKER BIOGRAPHIES SPEAKER BIOGRAPHIES IAN CROOK Marketing Director, Tesco.com AMANDA MACKENZIE Chief Marketing Communications Officer, Aviva Ian joined Tesco in 1996 having worked previously for both As Chief Marketing Officer, Amanda is the first woman on the Marks and Spencer and Early Learning Centre as well as working in executive board in Aviva’s 200-year history. Amanda has 23 years of Retail Consultancy. On joining Tesco, he was responsible for helping experience in advertising and marketing, starting as a graduate trainee to set up the new non food business and the Extra format. After at agency WCRS, leaving DMBB to move in to marketing and then various roles in commercial buying, he moved to marketing in 2002, senior roles at Air Miles, BT and British Gas before joining Aviva in 10 and ran Local Marketing and Brand Communications before moving March of 2008. Amanda is President of The Marketing Society and is a 11 to UK Marketing Director for the stores’ business in 2005. In 2007 member of the Government Strategic Marketing Advisory Board. he moved to Tesco.com with overall responsibility for how Tesco uses the internet as a business as well as the marketing for the Grocery STEVE RADCLIFFE Partner, Steve Radcliffe Associates and Direct trading sites. For over two decades, Steve has been coaching and developing senior leaders in the fields of business, government and education. He has ROISIN DONNELLY Corporate Marketing Director, Procter Gamble worked with Marketing Directors of many brands including Boots, UK and Ireland Persil, Dulux, Fisher-Price and the BBC. Previously he has been a Roisin Donnelly is responsible for marketing on all PG brands. Under Marketing then Managing Director after excellent grounding at PG Roisin’s leadership, PG UK and Ireland has won a record number of and in the ad agency world. His new book, ‘Leadership Plain and marketing awards including 10 Product of the Year awards in 2006 and Simple’ is guaranteed to make you a more confident, effective leader. 2007. She was elected Marketer of the Year in 2007. Her previous roles include Marketing Director for Fine Fragrance in North and South America where she launched Hugo Boss. She also led the UK and Western European haircare business launching Wash Go and then Pantene which both achieved market leadership. STEPHEN LEHANE Group Human Resources Director, Alliance Boots Stephen’s current role as HR Director at health and beauty business Boots, employs 65,000 across the UK. Stephen was born in Ireland, but grew up in London. After graduating from the London School of Economics and Cambridge University, he enjoyed many opportunities to work internationally and live outside the UK with companies such as Unilever, ICI, Boots, and since 2005, Alliance Boots. The main emphasis of his work has been in business transformation and organisation change.
  • 8. MODULE 2 LEADING FOR COMMERCIAL SUCCESS 18 – 19 APRIL 2013 “I didn’t expect to be as World Class Marketing Leaders connect the customer, brand and commercial agendas to drive challenged and made to think sustainable growth for their organisations. In these as searchingly as I have been” organisations, Marketing’s scope goes beyond a department, and drives the whole business. 13 REBECCA BROCK HOMEBASE In this module we focus on what it takes to lead for commercial success – how can marketing leaders own and drive the ‘growth agenda’ and in doing so, enhance the commercial performance of their organisations? Across two days participants will experience first hand how to be successful in the boardroom and across the business. Through a combination of seminars with leading speakers and interactive sessions, participants will be inspired about what they can do to accelerate their leadership in this critical area. Contributors include O2, Investec, McDonald’s and John Lewis. DAY 1 MORNING LEADING FOR COMMERCIAL SUCCESS THROUGH INNOVATION Sally Cowdry, Marketing Consumer Director – O2 Sally will share how O2’s innovative approach, within a highly competitive and commoditised market, swiftly moved them from a new entrant to the leading brand, and how it keeps them there. AFTERNOON GREAT MARKETING LEADERSHIP Steve Radcliffe, Partner – Steve Radcliffe Associates EARLY EVENING PRE-DINNER DISCUSSION An informal talk from Jill McDonald, UK Chief Executive President Northern Europe Division – McDonald’s Restaurants Jill will discuss her own journey as a marketing leader and what the experiences have taught her about leadership. EVENING NETWORKING DINNER
  • 9. MODULE 2 SPEAKER BIOGRAPHIES LEADING FOR COMMERCIAL SUCCESS SALLY COWDRY Marketing Consumer Director, O2 UK 18 – 19 APRIL 2013 Sally is responsible for setting the marketing agenda and overseeing the brand’s strategy in the UK and has commercial profit and loss accountability for the Consumer markets. Sally also drives the development, management and marketing of O2’s product portfolio, which includes the O2 Broadband customer proposition. Under Sally’s leadership she has delivered sponsorships such as The O2 and the O2 Academies. Through her role as Marketing Director, Sally is DAY 2 committed to differentiating O2 through generating emotional loyalty, building on a brand that O2 customers can feel proud to be a part of. MORNING BOARDROOM EXPECTATIONS AND ACCOUNTABILITIES OF THE MARTIN DEBOO Consumer Goods Analyst, Investec UK 14 MARKETING DIRECTOR 15 Martin Deboo is the Consumer Goods Analyst at investment bank Investec in Andy Fennell, Chief Marketing Officer – Diageo Plc London, where he makes investment recommendations on major consumer A session where Andy Fennell explores the expectations and goods firms including Unilever, Diageo and Reckitt Benckiser. In a 25 year 14 15 accountabilities of a marketing leader in relation to the commercial career, Martin has developed a wide-ranging perspective on the consumer goods agenda, utilising his experience in his role as CMO at Diageo, and his industry. Martin has worked at Investec since 2006, following a career as an thoughts on the marketing leader’s role for driving growth. Account Planner in advertising (at Publicis and BMB, now DDB) and a Strategic Consultant (at OCC). A VIEW FROM THE CITY Martin Deboo, Consumer Goods Analyst – Investec UK CRAIG INGLIS Director of Marketing, John Lewis An interactive session which will focus on what marketing leaders can Craig started his career in 1992 as a Marketing Graduate Trainee at Thomson do to influence the commercial performance of their businesses when it Holidays, leading to a role as a Product Manager. Craig joined Virgin in 1997 as a comes to shareholders and the external business community. Product Manager in their fledgling rail business and after launching thetrainline. com, he rose to become Sales and Marketing Director of Virgin Trains. He joined John Lewis in March 2008, where as Marketing Director he has presided over AFTERNOON LEADING FOR COMMERCIAL PERFORMANCE AND CONSUMER CENTRICITY an overhaul of the retailer’s marketing strategy and a number of high profile Craig Inglis, Director of Marketing – John Lewis campaigns including the much talked about Never Knowingly Undersold Craig talks through how John Lewis’ renowned customer centric relaunch in 2010 and ‘The Long Wait’, the most talked about Christmas campaign approach contributes to their strong commercial performance within of 2011. The brand has gone on from strength to strength under his tenure, the toughest retail environment in decades. culminating in winning the Marketing Society’s Brand of the Year in 2010 and 2011. Craig was also the Marketing Society’s Marketer of the Year for 2011. ACTION PLANNING ANDY FENNELL Chief Marketing Officer, Diageo Plc Participants relate their learning from the workshop back In his career, Andy has worked on some of the world’s best beverage brands, to the issues they are facing back on the job. including Pepsi Max, Carling Black Label, Guinness and Smirnoff. Andy joined Guinness (which became part of Diageo) in 1997, launching Guinness Extra Cold CLOSE and the “Good things come to those who wait” ad campaign, taking the brand to its highest ever market share. From 1999 to 2004 Andy operated in the USA, leading Smirnoff vodka and Diageo’s rum portfolio globally, doubling turnover in 3 years. As European Marketing Director from 2005, Andy oversaw rapid growth in Eastern Europe and Russia, before being appointed Chief Marketing Officer in October 2008. JILL MCDONALD UK Chief Executive President Northern Europe Division, McDonald’s Restaurants Jill McDonald is UK Chief Executive President Northern Europe Division for McDonald’s. The markets she is responsible for are UK, Republic of Ireland, Sweden, Norway, Denmark Finland. Jill joined McDonald’s in 2006 as Senior Vice President, Chief Marketing Officer UK Northern Division. She joined British Airways as a Brand Manager in 1990 and held a number of senior marketing positions in the UK and overseas. In June 2008 Jill was voted “Marketer of the Year” by The Marketing Society.
  • 10. MODULE 3 LEADING MARKETING INTO THE FUTURE 16 – 17 MAY 2013 “It has left me with a clearer The final module incorporates a stimulating day on the challenges of leading marketing in the 16 view of myself today and how future and the digital age, as well as the critical 17 to make changes to develop my final session pulling the programme together around personal leadership action plans. leadership style” 17 KEVIN HYDES DAY 1 COSTA COFFEE MORNING LEADING MARKETING IN THE DIGITAL AGE James Elias, Marketing Director UK Ireland, Google James will explore the impact of the digital age on consumer behaviour and consumer purchase decisions, specifically looking at how Google and search engines have made such an impact on consumer choice and access to information. James will also explain how he leads marketing at Google and the challenges he faces. AFTERNOON LEADING FOR A SUSTAINABLE FUTURE Richard Gillies, Director of Plan A, CSR, Sustainable Business MS Energy - MS Richard’s session will focus on the evolving issue of sustainability and its implications for marketing leaders, with some perspectives on the challenges businesses are currently facing, and the decisive steps that MS have taken in response. EVENING GROUP SESSION – PERSONAL MARKETING LEADERSHIP Steve Radcliffe will run a review session with the participants to understand how they have progressed with their personal leadership challenges highlighted at the beginning of the programme. NETWORKING DINNER
  • 11. MODULE 3 SPEAKER BIOGRAPHIES LEADING MARKETING INTO THE FUTURE 16 – 17 MAY 2013 DAY 2 JAMES ELIAS Marketing Director UK Ireland, Google James Elias is Marketing Director UK Ireland at Google, having joined MORNING MARKETING, LEADERSHIP MARKETING LEADERSHIP the company in 2007 as Head of Business Marketing. During his tenure Keith Weed, Chief Marketing Communications Officer - James has helped tens of thousands of UK SMEs discover the benefits of Unilever online advertising and the value of the internet as a growth engine. In Keith Weed pulls the programme together with his stimulating 2010 he launched the Getting British Business Online campaign working in 18 partnership with the government in a bid to get 100,000 UK businesses to 19 thoughts on marketing leadership. create their first website. Prior to joining Google, James spent 7 years with GROUP SESSION – PERSONAL MARKETING LEADERSHIP E*TRADE, the online investment and trading business, where he headed up Steve Radcliffe will continue to evolve the participants’ leadership Sales Marketing before becoming UK Retail Director. skills based upon the successes and challenges highlighted the RICHARD GILLIES Director of Plan A, CSR, Sustainable Business MS Energy previous evening and learning from speakers. Richard Joined MS in 1984. He has worked in stores across the UK and in Canada, held a series of companywide roles including group head of change EARLY AFTERNOON PERSONAL MARKETING LEADERSHIP ACTION PLANNING and programme management, people development, planning and facilities, Andy Bird will run a session designed to crystallise the key learnings executive assistant to the CEO and operations executive clothing. As director from the programme. Participants will then have the opportunity to of store design and development Richard was responsible for the £1.5bn review their personal action plans from Modules 1, 2 and 3 and evolve development and modernisation programme and for central procurement them, ready to go back into their businesses and on to the next step of of goods not for re-sale. Throughout the last few years Richard has played a the journey to becoming great marketing leaders. pivotal role in the development and delivery of the MS Environmental and Social sustainability plan, ‘Plan A’. As Director of Plan A, CSR and Sustainable AFTERNOON CLOSE Business, he is now responsible for sustainable development globally. He is an Advisory Board member at Critical Eye, the Technology Strategy Board and sits on the Business Advisory Board for LWEC (Living with Environmental, Change UK research councils). Richard is also a trustee at the BRE (Building Research Establishment) and a Director at ‘BSR’ (San Francisco). KEITH WEED Chief Marketing Communications Officer, Unilever As Unilever’s Chief Marketing Communications Officer, Keith is on the Unilever Executive Board and is responsible for the Marketing and Communication functions. His role also includes leadership of sustainability, the potable water business and the Unilever Brand. Prior to this he was Executive Vice President for Global Home Care Hygiene, covering Fabric Cleaning, Fabric Conditioning, Household Cleaning Products, Oral Care and Potable Water. Previously Keith was Chairman of Lever Fabergé and Chairman of Unilever Export. He has worked for Unilever in the UK, France, the United States, and globally and regionally in a variety of general management and marketing roles. Outside Unilever he is a Fellow of The Marketing Society, and, as an Engineering Graduate, is a Fellow of the Institute of Mechanical Engineers. He is also a Non Executive Director of Sun Products Corporation.
  • 12. SELECTION OF PARTICIPANTS BOOKING INFORMATION • The programme is designed for • There are no restrictions on the type To book a place or find out more about the Marketing experienced marketers who have been of business applicants are working in Leaders Programme, call or email Sarah Woodley: identified as having the potential to fill at present. We welcome a diversity of senior marketing leadership positions backgrounds. However, preference will 020 8973 1360/1372 within the next two years. be given to applicants from companies sarahw@marketingsociety.co.uk • To ensure participants have compatible with a reputation for high standards 20 of management. Alternatively, you can download an application form and levels of experience and seniority, send it to: sponsorship from a leader within the • We will also consider applications from business is required. candidates outside the UK. The Marketing Society 1 Park Road • We are seeking applications from • The maximum number of participants individuals who have been working in in 2013 will be 24. Teddington a marketing role for a minimum of five Middlesex • Applications must be submitted by 14 years, who are familiar with all the basic December 2012. We will let applicants TW11 0AR skills of marketing and who will probably know if they have been accepted onto the already be leading a small to medium- www.marketingsociety.co.uk/the-gym/marketing-leaders- course no later than 25 January 2013. sized marketing team. programme-2013 • Applicants should be able to point to Venue at least one marketing case history that can demonstrate their ability to make Warren House, Kingston-upon Thames, Surrey, KT2 7HY a difference in the market place. Cost per participant • For members of The Marketing Society The cost per participant will be £8950 +VAT. a complimentary renewal is included as part of the programme, for non-members This will include food and accommodation for two nights a year’s complimentary membership is during the initial workshop, one night on Module 2 rewarded upon completion of the course. (between day 1 and 2), one night on Module 3 (before the concluding workshop) and the Refresher Day. Programme contents and speakers subject to change.
  • 13. 22 THE MARKETING SOCIETY 1 PARK ROAD TEDDINGTON MIDDLESEX TW11 0AR 020 8973 1700 WWW.MARKETINGSOCIETY.CO.UK